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Pelican Parts

How would you rate Pelican Parts?
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Texas
2 reviews
0 helpful votes
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Pelican Parts is the go to store for all your needs for your Porsche. It's the only place I shop for parts, tech articles, and most important, Great service! You have my business forever!
Gary Holloway
Spring Texas
2002 Porsche 4S.

Date of experience: November 30, 2020
New Hampshire
1 review
0 helpful votes
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I needed a thermostat housing for a 2012 mini cooper. I spent time trying to find the right one online and I came across pelican parts with a picture of the right thermostat housing I needed and it was also an oem part which was great cause I knew it would fit perfectly. I went to the website to find out more and it was exactly what I was looking for and cheaper than anyone else for an oem part. I placed an order for next day and it was here next day as expected and we'll packaged. I put the part on the car the next day and now I have heat and everything is good again. I would highly recommend this company and I will definitely be buying more parts from them again. Great job pelican parts and thanks for the great service.

Date of experience: December 10, 2019
Missouri
1 review
0 helpful votes
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Experience was great. Called in and the rep that took my call was the reason I bought. I knew then I was paying more than other vendors, but the rep made the difference and I was willing to pay for that. Thank You!

Date of experience: October 25, 2022
Washington
1 review
1 helpful vote
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I ordered parts from Pelican on a Monday and paid additional shipping cost to have parts arrive earlier. Parts were in stock, but did not ship until 3 days later, the day they were scheduled to arrive. The tracking link did not work so I contacted Pelican to get a valid tracking number. I was not given a tracking number, but was told my order was in transit and told my shipping charges were refunded. A few more days went by without receiving my order so I inquired again. I was told my order would be arriving Saturday. A week after ordering parts (the following Monday), I still do not have the parts I ordered. I will not be ordering parts from Pelican again.

Date of experience: September 20, 2021
Michael M. Pelican Parts Rep
over a year old

UPDATE: 9/22/2021

GK I haven’t heard back from you. I just wanted to reach out and let you know that I am still here if you need anything.

Take Care,

Michael Morita | Vice President of eCommerce
Pelican Parts LLC.
1600 240th Street | Harbor City, CA 90710 | USA
Office: 310-626-8765 x320 | Fax: 310-626-8764
Email: mmorita@pelicanparts.com

Hey GK,

I hope other than this your week is off to a great start.

Thank you for stopping by to leave a review. Please allow me to apologize for the delay in getting your parts. Would you mind shooting me an email with your order information? I would like to take a look and see what transpired. I know all of the carriers that we use FedEx, UPS, DHL, have all had logistical issues. They keep telling us they are having a hard time filling open positions. I’m not sure if this is the case here but I would like to take a look. If there is anything else I can do to help please let me know.

Take Care,

Michael Morita | Vice President of eCommerce
Pelican Parts LLC.
1600 240th Street | Harbor City, CA 90710 | USA
Office: 310-626-8765 x320 | Fax: 310-626-8764
Email: mmorita@pelicanparts.com

Nevada
2 reviews
0 helpful votes
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Great bunch of People!
January 22, 2021

I have been using Pelican Auto Parts for several years now and the service has always been great! Five years ago I purchased a rebuilt 5 speed manual Transmission for my 2002 Mini Cooper due to the tranny shop not honoring their own warranty. The Transmission came with a 2 year warranty which I have never had to use which is Great!
I will not, in the foreseeable future use any other supplier for my Automotive needs.
Thanks Pelican
Mike

Date of experience: January 21, 2021
Malaysia
1 review
0 helpful votes
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Parts availability, parts compatibility made assurance that the parts to be purchased fits the model of vehicle, pictures provided also allowed viewing on similarity and fit of parts, good and detailed tracking on delivery of item provided comfort of where the item was and when it would be delivered.

Date of experience: November 5, 2022
New York
1 review
0 helpful votes
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Friendly Expert Advice
December 3, 2023

Always friendly, and the expert advice is top notch! Great at recommending alternatives for older cars where parts might not be available! Thank you so much!

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Engine light comes on and read what is wrong. One #2 oxygen sensor bad. Replaced #1+#2=both of them The parts are tons better than last car owner used. A+

Date of experience: January 30, 2023
Rhode Island
1 review
0 helpful votes
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Since buying my 2003 Boxster Base in July of 2021 I have used Pelican Parts several times. I have bought hood struts, a hood release actuator, a complete brake kit and a few odds and ends. Every part has fit perfectly. The few times I was uncertain about fitment I was able to talk to a REAL person who invariably steered me in the right direction. I have been more than satisfied with the assistance I have received, delivery times and of course, price. It is a comfort knowing that when I need Porsche parts Pelican has my back.

Date of experience: April 24, 2022
Kentucky
1 review
0 helpful votes
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A freakinmazing
November 26, 2022

Pelican parts not only provides bad $#*! parts and supplies. They provide tech articles that encourage DIYers the ability to tackle any and all car issues they face. On several occasions during parts orders. I have opted for the free delivery and the parts have arrived many day prior to the anticipated delivery. Thank you Pelican part. You are Freakinamazing!

Date of experience: November 25, 2022

Overview

Pelican Parts has a rating of 4.1 stars from 80 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pelican Parts most frequently mention and customer service. Pelican Parts ranks 37th among Auto Parts sites.

service
32
value
32
shipping
33
returns
13
quality
30