If you try to return a dress, they try to entice you to not do so such as giving you $12 and you keep dress you do not want. Here is return instructions: Let us show you return instructions first:

1. All return items must be returned unworn, undamaged, unwashed and with all the original labels attached in original transparent packaging.
Please note that your returned product is required to be quality inspected after it is received in the warehouse.
Once the returned item has been detected as used or worn, we cannot issue a refund for it.
2. We currently are unable to offer a free returns service, so return shipping must be made at your own cost.
Remember to give us a tracking number within 7 days after you receive the return address we provided.
Otherwise, we are afraid that we will not accept returns and no refunds.
3. We are happy to refund the price of the item you returned (not including shipping fee as we had shipped it) after receiving the parcel and checking.
So, to ensure a successful return, please return using a standard shipping service that provides tracking.

If you ensure above return info, please write down the following info on a paper and put it in the return package.

I suspect they will find a way not to return my money.

Site was very easy to manage and there were multiple pictures of each item. The items I purchased are well made and some of the best online purchases I have made. Will certainly buy again!

I really like all of the clothes. 2 did not look good on my figure, but they are all well designed and as pictured. Thank you!

Ordered dresses that do not fit at all. They are making it next to impossible to return, just want to do an exchange. I don't want an exchange, I want a return! Horrible to deal with!

The only complaint I have is about the high cost of shipping. But the dresses are much cheaper here than exact same dresses at other stores, so I guess it all balances out. Still, it's high shipping.

Easy to navigate. I appreciated all the reviews that included pictures.

Unfortunately some of the dresses do not fit perfectly, but that is to be expected.

Dresses look nice but one of them was not the colour like in the picture. Taupe green should have been taupe green but when I received it was rather grey.

The dresses need a zipper or something to help me get in. Also, they are very baggy, shapeless, long.

Poor quality and fit was not true to size. I have ordered before and was satisfied But with this order was really disappointed in the company and response.

My first email for returning the dress was not responded to very quickly but the follow up responses were more timely. I am now still waiting for the bigger size in the dress I ordered to arrive

They do not honor their return policy. You have to send them an email and request a refund. They try to negotiate to keep product or get a credit and eventually they stop responding.

Right now; not so good. I keep asking for a return address because the dress is too small and I haven't received the address or a label to return the dress. Please do this as soon as possible.

Good range of styles but fabric different to what I expected. Clothes I order did not fit and the 'blush' colour of the dress I ordered was an apricot colour.

Decent shopping experience and got the dress in about a week… just a lil disappointed in the size chart. Followed it and the dress was too tight on my bust. Will try to return for a larger size.

I loved the look of the dress however when it arrived it didn't fit me. Very disappointed as I measured myself before ordering and bought the size I needed.

The company was very easy to deal with. Products were exactly as described. Great material on the dresses... they hung well. Very pleased with their products.

I must reserve my comments as I have not tried it on yet, but I held it up for the length, and the length is at my ankles which is way too long for a 5"2" frame. I can alter the length.

I've bought several of your dresses and very satisfied with quality of fabric and they are well made. I'm a seamstress and for me to say they are well made is good!

If it fits, good for you. If you need to return it good luck. I will NEVER buy from this site again! Jump through hoops to return an item that does not fit.

This dress is NOT white. It's cream. I was really expecting a white dress as described. The design is beautiful. The color is a let down.
Shopping experience was easy and affordable.