UPDATE ON MY REVIEW: do no listen to what the guy from PlayerUp is saying
I did actually contacted PlayerUp on Telegram and they informed me that if I do not "rezolve my issues" ( delete my negative reviews) they will cancel my order. I told them to process my cashout and I will delete my reviews and also i mentioned that I won't delete anything because the internet is full of people who are saying that after deleting the reviews PlayerUp starts ignoring their clients.
SCAM site!
It is very interesting how this site receives so many 5* reviews, when actually they do not cashout users money.
I left a review awhile back stating that they did not payed me when I sold through them a digital good. On my review they replied that "my cashout has been released", but right after this my middleman suspended my ticked and the cashout. On another review they replied that i need to contact telegram support, but of course nobody answers there. They are taking advantage of the review sites that you cannot reply back and are telling that everything is in order, but in reality it is not.
They are SCAMMERS. Do no listen to the all 5* reviews because they are most probably fake accounts.
UPDATE: I contacted telegram support as Jason said, but of course nobody answers there. Their "ignore customers that must be payed" policy works very well.
One month ago I finalized a transaction of a game account. At the beginning everything was good, the middleman seemed to be... well... responsive enough, but once the payment from the buyer towards PlayerUp was made it was impossible to reach the Middleman.
So as you can imagine the buyer payed to PlayerUp the money, I have given the account to the buyer and he was kind enough to hand over his bank statement showing that he did payed.
I tried every peaceful method to reach them (email, telegram, opening tickets, responding multiple times to my cashout ticket), but none of them seemed to get the attention of my Middleman or PlayerUp staff. I received only one response at some point on telegram and they were saying that they will start processing the payments once the page is up. Indeed, at that point the page was having issues, but right now everything seems to work normal. Of course, I asked again on telegram about the payment process and as you can guess, they did not answer.
Their behavior is like someone who is experienced in scamming and takes advantage of peoples' trust.
I have attached screens in order to see for yourselves and I suggest to look for other methods of selling/buying digital goods because it is clear that these guys are not to be trusted.
I have made a transaction on Saturday. The buyer sent the money and he sent me the proof that he sent it, but i did not receive anything.
Bought a Fortnite account and got details within some time. Extremely happy with my purchase and will recommend to others.
Use Live Chat If You Need Further Assistance
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Go to this link above and click on the live chat bar located on the bottom right of the page. If you're unable to view the live chat then that maybe due to that you're using a mobile device that is blocking it. Please switch to a desktop/laptop and then you'll be able to see the live chat customer support option.
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OPEN AN URGENT TICKET
Http :// www.playerup. Com/conversations/add? To=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction
If Live Chat is offline, open an urgent ticket using the link above and request us to fix/expedite/resolve any issues you've outstanding.
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Please note TrustPilot isn't PlayerUp Support. If you have problems with a transaction, seller or anything you should open an urgent ticket or contact live chat support. Please note we're currently experiencing extreme delays on transactions and if you need your orders/issues expedited, please alert us so we can resolve this for you immediately.
Playerup is a good website for buyers and sellers, it has good support who response you patiently. I recommend you to use them in your deal.
Hi, i am an old seller with +600 feedbacks on site and worked with them since 2022, i have completed many orders on site and requested to cash out and charge my balance several months ago but no action occurred. After leaving a negative review, they messaged me on telegram and said "we will update you shortly". But any update was not done yet. They restricted my account accessibility and remove my contact links in my threads(offers). And disable bumping all of my posts.
If you are seller or buyer just avoid from this SCAM site. They never paid my money without negative feedback. Be careful and don't waste your money and time on this site. They are surly SCAM and don't response your messages. Lie promises and lie sentences are their methods.
I have back up of all document's ( order ids, screen shots,proofs that show they restricted my account and etc), I will publish all of the evidences in the next reviews to clarify the facts about this SCAM Site.
At first I thought I'd never get my money back but an agent resolved my problem and cancelled my order and refunded it immediately, thank you agent.
I posted a review with low stars as they took lot of time to open 3 way ticket, Then they replied and said they'll speed my payment which said 1-96 hours so I removed my review, and it's been past 100 hours no response in private middleman ticket not any movement of money, As I said in my earlier review Playerup not good on payment in this modern world but good for middleman trust, I'm business man I support Playerup bit if I'm to do another trade with them they better improve Thier payment system or you lost me already. Thank you for making the trade smooth send my money soon now asap A little update they made it worse, I waited 120 hours now and got a reply to send the payment details of bank again which is available right in first text inside that cash out ticket, Since this is only place you even look into I have no choice but to keep posting stuff here Playerup, Read what I send you in that chat that's for real TBH. Thank you! From a gentleman who you made a fool out of his patience
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vip@playerup.com
Ive been waiting for a week and a bit now to get my money and the support wont respond to me at all all i want is my money thats all
Status - Transaction Will Resume Once Site Is Back Online
Your transaction is still underway. As soon as the site is back online, your cashout will resume. We apologize for the downtime as it's a legal matter related to a game publisher complaint. If you need support, you can contact us at:
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payments@playerup.com
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Have some problem but they have reply me on facebook and solve it. If you have any problem try contact they support on facebook!
https://www.playerup.com/members/hoangblackboy.641450/
https://i.imgur.com/zXQ9wmS.jpg
Clearly your account was already upgraded. Did you even bother checking the site before you posted here?
I had an issue with them regarding an order I placed with them. However, it was solved after few days.
What is your order number or playerup username?
Did you try messaging us on telegram?
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I've been using playerup for a couple years now have grossed over $25k in sales with them and overall a fantastic website to trade digital assets.
Hello I like to use this website to sell and buy accounts its safe i really like the idea but the only negative thing is that the support this has been 1 month me trying to get my 6.50 credits withdrawed to my paypal never got a serious answer... the other thing i need from support was that i got the high risk and a negative review from not completing a trade? I was out of stock many people bought i even took the post down after a day due to high demand i dmed that guy i said in the convo of the 3way conv to refund the buyer cant give him due to high demand one more thing is that someone tryed to buy something from me i got a email saying my ITEM SOLD the guy was called axxcount i dont know why the 3 way convo is still not opened
Edit: My high risk is removed,About to get refunded i guess *WILL KEEP UPDATING IF THING CHANGE*
Contact Live Chat
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URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction
EMAIL SUPPORT
vip@playerup.com
I'm waiting now almost 2 weeks that someone reports so that I can complete my two purchases! The money for the accounts were transferred via bitcoins! It can not be that I transfer the money to you and then no one reports! I've already tried everything. I also tried verification several times but no reaction! I and the seller are just waiting for the 3 way talk to complete the sale! I hope someone can help me here Please! Thank you for using PlayerUp.com to secure your transaction. We have received your buyer submission form: 1.Buy Seller Username: grzegkolwal Buyers Username: llgreekboy You Purchased: Buy Now - PlayerUp Middleman Service 2.Buy Thank you for using PlayerUp.com to secure your transaction. We have received your buyer submission form: Seller Username: Ricklin Buyers Username: llgreekboy You Purchased: Buy Now - PlayerUp Middleman Service I have now made the purchase with the seller private without a middle man! I want my money back now what I have paid with bitcoins for the accounts! What should I do? Please help me Thanks for the quick help
Playerup app is a well built site. Was able to find 3 different buyers here for my last shelter accounts. Playerup is great.
I'm working with Player up for almost 1 year it's really great platform to working for buyer and seller.
Bought account two days ago and no response or anything, sent btc litereally gotten no response, very unprofessional
Status - Resolved
This issue was fully resolved.
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How do I contact playerup support offsite?
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STILL WAITING PLEASE HELP!@SILLYGIRLA IS MY TELEGRAM USERNAME, I HAVE BEEN WAITING OVER A YEAR FOR THIS SIMPLE REFUND, I KEEP GIVING YOU MY BUSINESS BUT THIS IS WHAT I GET>
Amazing. They helped me with a problem I had during using the website and im happy now that they helped me.
The whole process was very uncomplicated, fast and easy to understand. The middleman was available very fast and very helpful and respectful.
They reached out and were very nice and help me out. Recommended. Really nice costumer service…. 5 out of 5
Been over 48 hours without payment, very frustrated at this point. Otherwise, good website to get your product out there. Update: Resolved
Answer: At first it looks like a legit marketplace, but once you try to sell/buy anything you realise that you will never receive your money or the product you bought.
Answer: Next to impossible. Takes 2-4 days per response then they just stopped talking to me
Answer: Never. They are scammers. They take money from the buyers and NEVER pay the sellers of the accounts. They block you in order not to pay you
Answer: Dont choose player up, theyre terrible and they dont pay out they are scammers
PlayerUp has a rating of 2.8 stars from 293 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PlayerUp most frequently mention middleman service, payment method and customer support. PlayerUp ranks 2nd among Video Game Mods sites.
Status - Resolved
This order was cancelled.
Due to some issues with the buyer. All parties mutually agreed to cancel this order. While take blame for lack of transparency on your transaction, nobody was scammed here and the transaction was cancelled.