Poshmark has a rating of 1.3 stars from 2,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Poshmark most frequently mention customer service, phone number, and credit card problems. Poshmark ranks 62nd among Consignment sites.
I bought something in the picture its looks like it is 4 feet long when i got it it was 4' long & they would not take it back or give me back my money
Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won't allow me to return it and get money back. I totally overpaid for a used piece of pajama top.
Ordered only once on this site which was one too many. Ordered a bracelet and after several weeks of not receiving merchandise I tried to call. Of course no number available. Only communication was through email. Was contacted by "Heather" who told me there was no record of my order despite the fact that they had deducted the money from my account. Long story short, Heather was no help so I turned matter over to my bank. Was reimbursed the full amount within the month. First impressions are lasting. Never again!
Sold a perfect condition running jacket with absolutely no flaws. Buyer then left me negative feedback saying I sold it to her with an undisclosed "broken zipper". I don't sell things in poor condition. I have 100% positive feedback going on 18 yrs on eBay so that should speak for itself. Poshmark seems to have sketchy buyers and leaves the seller with no recourse in this kind of situation. I'll never sell there again. Do yourself a favour folks. Stick to eBay where there's some seller protection too.
I sent several message to resolve a phone verification problem and they responded with,you are glad you reached our team is resolving the issue as fast as they can.But still emailing me to ship item and knowing I can't then the final result was me losing a $250 sale because of there 24hr response bs that is false now the order has been canceled thanks another
Ordered a silver key chain listed as new with Tiffany pouch & box included. When this wait for delivery exceeded their limit, they contacted the seller. There was no response. Poshmark then contacted me and arranged a full refund. I was very pleased in my dealings with Poshmark and would not hesitate dealing with them again.
Here are 10 Reasons that you should consider before selling on Poshmark. 1) Scammers are allowed to use the Poshmark site. 2) I had an offer cancelled 4 times. 3) Buyers want designer goods for nothing. 4) Poshmark users send why too many messages and expect an immediate response 24 X 7.5) Authentic designer purses are suspected to be counterfeit. 5) The Poshmark app and site can be cumbersome to use for new sellers. 6) Poshmark may be good for buyers wanting deals, but not for sellers due to the 20% commission. 7) Orders must be shipped to a buyer within 2 days. 8) Poshmark recommends that sellers package items like a high-end boutique store. 9) Besides the 20% commission, Poshmark wants sellers to offer price reductions and bundles. 10) Customer service doesn't respond in a timely manner.
I love to shop but I'll stick with e-bay over Poshmark any day! I had so Much bad luck with Poshmark That I closed the account and never plan to purchase from them again. First I received inauthentic facial products, Then sellers who failed to ship within a week, then received clothing not as described. Their set postage is around $7.99 even for very small items, bad! There are some excellent sellers on Poshmark but I ran into too many negligent ones. The one star is for those good sellers.
In spite of a no tolerance for price gouging Poshmark has many listings for a Lululemon everywhere bag anywhere from $75.00 to $160.00 that retails for $38.00 plus tax brand new. I personally own a few of these bags from the retailer Lululemon. I will never shop on Poshmark or recommend them. My two cents is use great care getting poshed seems to be the standard. Always do your homework first buying from this site. I also ordered a dress, never heard from the seller, yet they charged my credit card and I then had to wait 7 days to cancel order from a seller that never responded and now I have to wait 2 weeks for a refund.
PROS:
I've scored some unbelievable deals on legitimate designer items.
Easy site to search.
Bundling and making offers is easy
CONS:
Poshmark does allow the sale of fakes.
If a seller is a scammer, abandons their store/does not ship, there is no system to kick them off like ebay.
Their case review system is random at best. It sucks for buyers and sellers.
No communication other than a very slow email with corporate or cs specialist. No other way to communicate with sellers/buyers other than public posts.
Love Poshmark! Began selling a little over a month ago and have made a decent amount of money... much more than I would have made selling to Buffalo Exchange. They take a standard $2.95 on sales of less than $15 and then 20% on sales over $15- which kind of sucks but also is reasonable. You must be on your game, make sure to share your listings often and reduce prices if stuff isn't selling. I tried Depop and have had zero success. So far my favorite place to sell my lightly used/nice clothes. Just be prepared to price your stuff at a reasonable price, Poshmark buyers are real bargain hunters. I have found that shoes, high-end jeans, and vintage items sell the best.
I just wish they don't charge 20% sales fee.
No return no exchange policy. People can report your list/post if they don't like and poshmark automatically delete the post without explanation why. Mercari is good, however I purchased a Chanel worth of $1,200 and turns out it was fake. And I reached out to them and no solutions in 2 days, the seller deleted her account I can't no longer find her. So i told them i will call my bank to get my money back. And they Blocked me. Poshmark, if you purchase one item that's worth $500 and up, they will Authenticate it for you. My best experience is Tradesy even tho the sales fee is also high but, good customer service.
I posted my bag on Poshmark, a Louis Vuitton original which included serial number. Many others kindly shared it and four days later I cannot find my listing. Turns out they took it down and said it was counterfeit. I did sell it on EBay today so the bag is on it's way to EBay for verification. I offered Poshmark those results when it says it's 100% authentic. Not to mention their emails back are rude and unprofessional. They even closed my account without warning. How are you supposed to certify your bag with these companies? Don't waste your time with this site.
I recently bought a garment listed as Small that would not even fit a skinny 8-year old (I'm a size XS/S.) I sent the requested photos and asked for either a refund or an exchange. Poshmark refused both. The company obviously places little value on customer satisfaction. I will not be buying from them again.
Love Poshmark. The easiest way to get rid of good condition clothes from your personal closet, and you'll get way more than a consignment shop or thredup will give you! It's all about community and fun! Sure it has its flaws, it's not perfect, but I have enjoyed it so far.
Please do you research before shopping on Poshmark because there are loads of junk listings that photograph well but once received leave you feeling ripped off. I've been a Poshmark shopper for a few years now and consider myself lucky to have purchased a very few decent items but its mostly been "hit or miss" and the misses are pure junk. I've deleted my account recently so I won't be tempted back by the nice pics. Tired of wasting my time and money shopping on their site.
HEADS UP: Most recently found that many of the jewelry items can be found on Amazon in bulk! Do your research before buying...
Ordered an item that ended up being a counterfeit or sized incorrectly. Was very familiar with the sizing if this particular brand and size. No exchange or refund granted and no other resolution offered. Extremely bad customer service. My first and last time shopping on this site.
I ordered a purse and it did not come based on what the picture showed. It was misrepresented. That's a dishonest sales tactic. I ask to return but they would not allow me to return after sending a pic showing what the product should have looked like. It was missing the emblem when I received purse. Do not purchase from this site. They do not stand behind their guarantee for return if product is misrepresented. When received purse was missing emblem as shown in pic by seller.
What a joke of a shopping app! There's no customer support no help. Beware, if the sellar says brand new and it's very used you'll have trouble getting your money refunded. I don't recommend this app.
Tip for consumers:
Beware of misleading info so (some) sellers dump their items faster. It's not honest and it sucks
Products used:
Shoes. The seller stated in brand new condition. Poshmark CLAIMS they stand behind false advertising and defective merchandise but I haven't seen that
Sites like Poshmark rely on the integrity of its sellers. In my experience they will take your money and not send out your purchase. I wonder if they actually put up posts for clothes that don't even exist, just to draw people in. I then had to wait 8 days before I could request a refund, then another 2 weeks before the refund was made. Utter waste of time and money. Tried once, never again!
Tip for consumers:
Use Facebook Marketplace, Gumtree or any other site.
Products used:
NOTHING!
Don't use Poshmark, or you'll be sorry! I bought shoes, and after a week I heard nothing. Contact Poshmark Customer Support (only email, no phone number), and I get an automated response saying they're swamped with emails and they'll get to mine as soon as they can. That was 4 days ago - still no response. Contacted seller and he responds 4 days later that he didn't see my order, and the item had already been sold. Then why was it still listed? And why haven't I got a refund? Total bull$#*!. Save yourself a nightmare and avoid this terrible site!
I have had to open 5 cases for misrepresented orders in 2 months. I shop online a lot and this is the worst site ever. I also sell on Poshmark, so I know that it isn't that difficult to be honest. I bought 5 pair of pants that were supposed to be my size and length, as represented by the seller, for 65 dollars. Good deal, right? Nope. All were bought on QVC, so they are poor quality, plus they were miles too long. I sent in photos times and support said I did not have a valid claim because I didn't send in photos. The photos clearly showed the measurements were wrong. All I got was a 5 dollar credit.
Horrible customer service on an item I never received. Took my money, withheld from the seller and won't return it. Now I have to file a claim with my credit card company. Terrible experience - never again.
I gave Poshmark one last chance after several bad experiences but now I am done. Sellers are dishonest and don't disclose damage to items. They act like it's brand new or used only once with no wear and then you get it and it has a big rip or is falling apart. I like to buy purses and many of them from all different buyers were fraying and coming apart at the handles to the point that I would have to have them repaired or they would fall apart in a week. Conveniently, these damages were not visible in the photos. Before buying I asked some sellers to provide more photos or be more specific about the item's condition but they either lied or once again provided photos that hid the damage. By the way, this never happens on EBay. I'm done.
I have bought and sold many items on poshmark and when anything went wrong, for example a package got stolen at the post office, they refunded the buyer in full and paid me in full for the item. I also filed a claim with the post office and got another $30 on top of what poshmark paid me, they offer free authentication for items over $500, sometimes it takes customer service a few days to get back to you but they eventually do. I have made $2,900 in the last year from selling on here and that's after they took their 20% commission fee, which is kinda high in my opinion but I won't complain cause I sell there more than any other apps like vented or Mercari and can pretty much find anything I'm looking for on there as well for a fraction of the price. I would definitely recommend Poshmark!
Purchased boots on 1/6/22. Seller shipped 1/10/22. USPS tracking stopped in 1-10/22. Never made it to my house. Neither Poshmark or the seller would do anything. I filed a claim with PayPal. They refunded the money.
There are soo many fake items on here! And trying to return anything you buy is a nightmare! Do not waist your money and time! Poshmark is only looking out for their profit and could care less about the fact that the items are fake or that the clothing you bought doesn't fit! So basically if you buy it your stuck with it, and the a** hole that sold it to you along with Poshmark reap all the benefits! Most of the people on Poshmark that sell basic or even high end clothing just go around stealing bags of clothes from the goodwill drop off's! Then just post it right up on Poshmark!
Poshmark is the #1 place to buy and sell fashion. Shop millions of closets across America? And sell yours too!
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