Poshmark

Horrible customer service on an item I never received. Took my money, withheld from the seller and won't return it. Now I have to file a claim with my credit card company. Terrible experience - never again.

Beware of selling expensive items on Poshmark because of scammer buyers. Poshmark will always side with buyer if an item mysteriously goes missing, i.e., mail carrier must have taken item from box! Have had 2 very expensive items disappear and Poshmark has no insurance or reimbursement for seller. They just assume buyer is telling the truth.

I have bought and sold many items on poshmark and when anything went wrong, for example a package got stolen at the post office, they refunded the buyer in full and paid me in full for the item. I also filed a claim with the post office and got another $30 on top of what poshmark paid me, they offer free authentication for items over $500, sometimes it takes customer service a few days to get back to you but they eventually do. I have made $2,900 in the last year from selling on here and that's after they took their 20% commission fee, which is kinda high in my opinion but I won't complain cause I sell there more than any other apps like vented or Mercari and can pretty much find anything I'm looking for on there as well for a fraction of the price. I would definitely recommend Poshmark!

Love Poshmark. The easiest way to get rid of good condition clothes from your personal closet, and you'll get way more than a consignment shop or thredup will give you! It's all about community and fun! Sure it has its flaws, it's not perfect, but I have enjoyed it so far.

I ordered a green coat which came black. Customer service acknowledged that it was incorrect but gave me 1 business day to ship it back. When I wasn't able to meet that tight deadline I emailed them several times in search of a solution. No response. A $20 sale cost them my business for good. I can't believe you email them a concern and they don't even reach back out to you. Poor service. I've shopped with them for years and have definitely spent well over. A $1000 on their site. Will not do business there again due to lack of service and poor refund process.

Please do you research before shopping on Poshmark because there are loads of junk listings that photograph well but once received leave you feeling ripped off. I've been a Poshmark shopper for a few years now and consider myself lucky to have purchased a very few decent items but its mostly been "hit or miss" and the misses are pure junk. I've deleted my account recently so I won't be tempted back by the nice pics. Tired of wasting my time and money shopping on their site.
HEADS UP: Most recently found that many of the jewelry items can be found on Amazon in bulk! Do your research before buying...

Just as a reviewer stated, there is poor communication and no phone number to contact. I should have listened to the first clue, when they took long to respond to my first issue.
The second time, they just did not allow me to post without a warning or notification. I then reviewed the policies, and found that I had not been in violation of none, but it's difficult to try to resolve when you feel like you're just emailing a ghost.
I am MBA major and manage and a big box retail. I have been recognized for having breast customer
Service of the year and I know that this is considered really poor customer service.
I am now opening up my own retail closet and learn from the mistakes of Poshmark. Thank you for this lesson.
Anyone else reading this should follow me at fayefash. Online

Hi!
I have an Authentic LV bag for authentication to Posh HQ. Unfortunately, the buyer just commented and told me that she did not make the purchase cause her account was hacked. I tried contacting posh and updated them about the situation. But sadly, my account was disabled for idk what reason. The bag that is in transit right now is around $1400. Does this mean that I'm going to lose all my pending money on posh, since my account has been disabled? I can't comment or like/follow anyone but I'm still getting followers on Posh. Posh support is useless, rude and not addressing the real problem.
Someone please help and suggest what should I do. Thanks

If you want a very bare honest review of postmark keep reading:

Poshmark is for people who want to get rid of their junk just to make whatever money they can from it. Poshmark takes so much from what you make keep in mind this does not include tax and shipping and handling.
Even if you have new with tags items, you wont make any where close to what you paid for it. People want it, but low ball you and wait until you really go low on the price. The only thing you have luck making some profit is selling that ridiculous over priced studded starbucks cup everyone so badly wants. ($20 people sell it for $60).
They charge you $7.99 for 2 day shipping which takes a week or longer to arrive.

Terrible service. No response to reported problem for a week. Account is not working with no notification of any issue etc.
They just take your money and you are left on your own if there is any issue!

No business ethic, very poor level of service.

I would like to add Zero Star level, but need to give 1 Star as Zero is not available.

This is an online garage sale where everyone is looking for a bargain and many of the users are resellers. It also attracts con artists. You take time and effort to post your goods at reasonable prices and then people make offers off half of what you are selling it for and most likely will turn around and resell it. You get a lot of requests for more info and additional pictures from people who have no intention of buying the product anyway. Poshmark takes 20% of every sale and in return provides you a free shipping label. That's great for things under $40 but you are selling high end merchandise or jewelry you are better of on EBay. PM doesn't even filter out the con artists even though they give you a place to report them.

Purchased 3 items within a few months. First item seller cancelled it, second item never sent, and 3 item sent an empty box! What the heck! I found some cute things not available on ebay but hesitant to make another purchase.

Received badly stained jeans that were not "white" as advertised, let alone CLEAN... the inside crotch is yellowed as if underwear were an afterthought. So disgusted YUCK! Poshmark's automatic response to my instant complaint? We'll get back to you in 3-5 days, if approved you have 5 days to ship back damaged item, seller has 3 days to accept return. So basically, I'll be lucky to get a refund in a month, if ever.

My worst problem about this site has been from the sellers insulting me. I ask very relevant questions, and have been treated like I'm a complete moron. Someone should be allowed to ask if something is real or fake; I can generally tell if it is.

I sold a pair of boots and was told to ship in 48 hours. I did. The buyer said it was damaged. Poshmark approves their return AND then doesn't demand that I get a shipping number or nothing! Now if you don't want something then send it back! They won't do ANYTHING for 8 days after they authorize!

Poshmark does not have a phone number to call if you have an issue, so you are stuck with only sending an email. Additionally, if you don't see an email from them within 24 hours, they cancel your request. A woman sent me one shoe, which was not even the shoe that I ordered. This was almost two weeks ago and Poshmark has provided TERRIBLE customer service. I will never buy another thing again on this website.

This site attracts all kind of scammers. With non-existing customer support stealing is very easy. People loosing money and no one going to help. I guess they what you to deal with your credit card company if you want to claim wrong/defected item. This site charge 20% selling fee and offer no support whatsoever? Cant imagine this online scam was not shout down by authorities.

I love this app, I have been using it for years and have made over 1,000 sales. The best way to avoid issues is to read and understand Poshmark's rules and policies. Follow the directions for contacting them. Be patient for the response. Don't sell fakes. Ask questions before purchase. Don't take transactions offline. Check sellers love notes and average ship times, and ask if item is available before making purchase. If they don't respond, move on! Or else your money may be tied up until you can cancel 7 days later!

I've had a great experience using this app! It's fun, interesting, educational and provides a great opportunity to shop and sell. PM continues to make updates for its users. I've made WAY more on here with excellent feedback than I could make reselling at a thrift store! It's beneficial that u, a buyer and seller, have complete control regarding pricing. It's seldom I've had to return items due to misrepresentation. But if that's the fact, PM sees that I r reimbursed. I've found this app 2 be a complete joy. But, as always. Buyer beware of items that r replicas! PM can't screen EVERYTHING. They do a superb job running this business while providing one with privacy as well.

I ordered perfume that listed as 3.4 oz size and delivered 1.7 oz size. I travel for work and it was delivered on a Wednesday, I returned on Saturday and found the switch. I contacted Poshmark and there is no refund because apparently you only have 3 days to complain, they must be used to this tactic. They won't refund my money. Not sure who created this company but you should be embarrassed to support theft. Never doing business with them again nor should anyone else... disgusting.

Poshmark is a terrible site and I won't be supporting it any longer. Buying with Poshmark is a huge risk, as many sellers never send their items and the site would rather support con artists and scammers than honest people. I recently reported a member and made a listing in my closet with proof about how they were selling fake "Bella B" items for $30+ when they were actually items that cost $8 at 599fashion.com and yet I was the one who was punished with members harassing me and reporting my listings for no reason. Furthermore, they gave me a "free shipping on your first order" offer but never even gave me the discount. I'm remaining on the site until my 2 pending orders ship (or don't ship) and then I'm deleting my account.

Do not download poshmark. I wish there was an option for no stars. Horrible unpleasant customer service. They don't care to be kind & welcoming nor solve problems. No customer service phone #. They allow "sellers" to get away with robbing from you. Don't spend a penny on anything poshmark. After years of buying & selling, being an ambassador & awesome selling reviews from my buyers, I'm happy & free to leave a toxic app. There's WAY BETTER out there! KARMA.

My second sale on site was a Dooney Bag for $300. Used 1 time, perfect condition! Smelled like a high end Leather bag, and buyer had a case of buyer's remorse and asked me to cancel the sale. I did not.shipped the bag and upon delivery the buyer opened a case and claimed she had a severe allergic reaction to a dryer sheet smell! She demanded a return and refund. I had all the photos and messages to show a bad faith purchase, but they sided with buyer! I have sold other high end leather bags on other popular sites, and always got 5 stars for sales! I immediately pulled all my bags and collectibles from the site and closed my "shop". Too many loopholes that are very biased against sellers. Beware!