Poshmark

I have been able to find some great deals, but I will be retiring my PM app after today. For the third time in two months, I've waited over a week to receive an item, only to have the seller "cancel" on me. This time, the seller sent me a message saying, "I'll be mailing your item tomorrow". Then literally turned right around and cancelled. I had been waiting on the bathing suit top to take with me on vacation and would have ordered something else, had I had the opportunity! PM offers no way of leaving seller feedback and warning others!

Love the great bargains I get in this web site. Easy to return. Always a social friendly site. It is fun and very friendly. Much better than eBay or others. Love second hand items. Lots of great prices for brand new designer stuff. Making friends is fun.

First off, customer service is non existent. There's no number to call, so you have to email them or try sending a DM on FB, then wait a week and maybe you'll get a response. I've had my account suspended (not able to buy, sell or respond to messages) without notice or reason. Each time followed my posting a new item for sale (nothing fancy, designer or not allowed on the platform). By the time I got a response my account was back to normal. It typically took 3 days for my account to be back. I have yet to get anyone from Poshmark to explain why this happens or to clear it up any sooner.

Do not ever buy anything on Poshmark. I bought a wool blazer from a seller in Long Island, New York. It arrived with missing buttons, was unclean and had dirt in the pocket. I contacted the seller and let her know that the jacket I received was not in the condition she advertised. The only response I received from her was that she was blocking me and would not respond to my feedback about the condition of the jacket. Not only did it have moth eggs which were undetected at the time, I have since been suffering with a clothes moth infestation, which was caused by the jacket. The $30 wool jacket has now caused me over $1000 in dry cleaning and all other costs associated with the dirty, moth infested jacket.

I have made hundreds of purchases from Poshmark. Out of those I never complained about items that I received not as described or items that say authentic that clearly are not or having to pay $7.45 to have a tiny hair clip shipped. I just count my losses and look for other sellers on Poshmark selling hopefully better quality items. How ever after being such a great customer to Poshmark I need there help with a package I did not get. I don't know if the seller actually even shipped my item. I paid nearly $300.00 for a Prada bag I didn't receive. I have been emailing Poshmark about this since the day it claims to have been delivered. Apparently I'm just out my money. No bag no refund doesn't matter that I have purchased hundreds of items from there site. I will not shop Poshmark any longer.

I placed 4 orders on Poshmark on 6/17. (New customer) 2 of them were charged to my debit card but have not shipped AND 1 of those 2 orders was double charged - seller cancelled order stating item no longer available after 1st payment received then exact same charge was again taken from my account the next day. The other order I was supposed to get a $10 credit for joining but that seller has also never shipped items. No refunds are pending for those 2 orders. I won't use or recommend Poshmark again. (My other 2 orders are ALREADY received and I was very happy with them, hence 2 stars instead of 1.)

My item was not delivered. I let PM know right away that i had not received my item, still they take my money, insist that it has been delivered, and refuse to communicate with me. They are truly disgusting operators. I have pitched to expose them on YouTube channel - fashion scammers payback, and looks like that's going through next month.

Don't sign up for PM - you will regret it.

I thought that this app will reduce the price and give me items more reasonable that the actual price. This app was bs... Do not recommend downloading or visiting, the price is reduce by about $5 maybe, still crazy expensive, some sell for more than the original, and you might as well buy a brand new item then go on here to look for reduced retail.

I have shopped online for many years. There is no way to please everyone, I get that. PM does not provide any way to DM a seller. My most recent purchase arrived soiled. I contacted PM after thoroughly searching the site for a way to just contact the seller. I initiated a "case" & was denied the next day. The seller responded to my comment on the item, telling me that she'd do nothing since I did not contact her first.
I have since contacted paypal & will likely wait another 2 weeks before I see if I've simply lost close to $60.
I have had good luck up to now. Folks, these jeans were messed, dried, shipped off to me. They stank up my clean, 3 car garage-AFTER I'd laundered them & sanitized them! PM denied my claim straight off, using the "not in the same condition in which received" line. I hung them to dry. They looked decent upon arrival, just stunk to high heaven.
Once my claim with paypal is resolved, I will not longer shop Poshmark.

I'll start by saying, I buy real Chanel all the time. I will go on Poshmark to look for vintage or things for my daughters. This week I ordered 6 things all suppose to be Chanel so far received 5 items and 3 maybe 4 are fakes. Including items supposed to be reviewed at PMHQ. You could look at the tag for two seconds and see it's a fake. The front of the tags look pretty good, enough for me to buy them. The back of the tags is the give away they are fake. Who is authenticating these items? My advice ask to see pictures of both sides of the tags, close up photo of the buttons. Check stitching! Because I just paid 850.00 for a cashmere sweater that probably worth less then $100.00. It's my fault for not doing a better job reviewing the items. I trusted the PMHQ would be legitimate. Buyer please be ware! I'm going to make a YouTube Video of all the real Chanel in my closet and share to help future buyers... determine real or fake

I use several platforms to buy, Depop and Mercari, and especially Ebay. But what I love about those platforms is that you can see the sellers ratings. WE, as buyers should have that fairness and Poshmark for some reason doesn't do it... why? Because the sellers are more important? I'm a good buyer and leave 5 star reviews and want to avoid BAD sellers. I buy a lot on these platforms, especially Poshmark. But really have come to conclusion of leaving it and closing my account. I don't understand how this platform can allow sellers to continue on Poshmark when they haven't even been active for over a year or more... A complete waste of a buyers time!

I bought a cute top. It arrived and to my surprise, it was disgusting dirty. It smelled like perspiration and around the collar, it had all the brown stain from not been washed ever. I contacted customer service, they contacted the seller and of course nothing was accomplished. The return policy doesn't say anything about hygiene. The arrogance of the seller was beyond my comprehension. She simply said "wash it". I wash everything I buy before wearing it but this was disgusting.
Please, stay away from this site. They over price the merchandise, they don't accept returns under any circumstances. Not professional, very deceptive. A poor poor business ethic.

The shipping label was created and they never shipped. I opened up a dispute with PayPal and miraculously got an email response from Poshmark stating the USPS has made an error and could I please confirm if I ever received my item. Hello told you several times I had not. They are blaming the USPS and they never shipped. I am not longer corresponding with them as PayPal instructed me not to. Still no contact from a person and still no resolution. This online company is a joke and they are making a lot of money off people... further research has shown that I am not along on this path. Stay away.

No word whatsoever about my order even shipping after a week and when I contacted customer service I got back a form letter telling me they were overwhelmed and would contact me in the future. Terrible business model.

Taking 20% as commission is JUST TOO HIGH and on top of that, increase in shipping $5.95 while shipping does not stay true to its 2-day priority promise. Usually arrives later than 2 days so why pay the high price? Not good to sell. I still would recommend it as a buyer but just not to sell.

I just feel the need to be appropriately fair. I eventually received the dress - weeks too late for my event. However,,, the dress was as stated. Beautiful
And I can wear it to another event- so in the big picture ( I just went thru a hurricane) I can deal with not getting the dress on time. I have used this site again and again since my bad review and had all good experiences. I guess when you run a business depending on other people to get it "right" - things will go wrong. I'm happy with my purchase.

I purchase what suppose to have been a pair of sneakers for $157.00 but when I made it to the post office to pickup my package I received a cheap baby wipe warmer in place of the shoes, I wrote the seller and I reported it to poshmark no help, just a bunch of ignored messages and emails... beware be very aware I will never make another purchase from a site where the only way I can reach them with any concerns is via email!

I purchased a dress online for a WEDDING to later find out they canceled my order because the "Seller changed their mind". What type of business is this? Dont waste you time. Refer to the image for proof.

Avoid Poshmark at ALL costs.

In all the many years I have been buying online, this is an all-time first: they refused to issue me a refund when the seller sent me a defective item.

Caveat emptor---stay away!

1) Make sure the color description matches the photo.
2) Look for the last active date for the Seller. Many items sit there for 1-3 years w/ no one active. Big waste of time for you to have to then cancel after 10 days.
3) Looking for the fabric content on a label in a photo or ask for it.
4) Many items arrive smaller in size... maybe due to shrinkage. Keep that in mind.
5) It's a risk, but their Support will back you if you have a legitimate problem.

Beware if you want to return something. They make it so hard. Conflicting and complicated customer service procedures, time outs when inputting data, wanting pictures of the problem in certain light, holding the item, picture of box it was mailed in, formatted customer service response, item I got over priced for the quality. I got ripped off. No refund granted.

At first I absolutely LOVED this site, but nearly everyone on there is trying to scam you. It is not an efficient way to make money, and a lot of people try using this site as their own business. Also, buyers are very cheap and go above and beyond to pinch every penny they can. Most people are very rude.

I have purchased 8 pairs of jeans, 5 shirts, and 4 pairs of shoes. All were exactly as listed. I had one bad experience with a seller who sold an inauthentic item. Postmark refunded my $. If you are buying be aware of the following: 1. Look at the date of the last activity of the item. If the date is old the seller may no longer be active. 2. I make offers all the time. Most sellers will work with you within reason. 3. ASK THE SELLER QUESTIONS. All sellers that I have dealt with have been awesome. *****Remember, this is a seller site. Postmark can't control what the buyer sells or ships.