Poshmark has a rating of 1.3 stars from 2,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Poshmark most frequently mention customer service, phone number, and credit card problems. Poshmark ranks 62nd among Consignment sites.
I bought something in the picture its looks like it is 4 feet long when i got it it was 4' long & they would not take it back or give me back my money
Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won't allow me to return it and get money back. I totally overpaid for a used piece of pajama top.
I sold several items but resent the high fees. Every time I sell, I am not sure why the fees are high. Understand the technology is expensive but the fees should be lower. Women mostly want to sell, not enough buyers so you get 'bots' or weirdly anonymous profiles ( probably Poshmark staff) to buy from your closet. The only way to make real money is quantity and trends- the more you have in your closet the better. Also a lot of buyers are cheap driving price down below value, I made that mistake! Don't bargain with cheapies!
All my sales when through with 5 star rating. When it was time for my direct deposit they have held the funds and not doing the direct deposit. It almost a grand which I saved in my balance for christmas, but now it's so awful that this has happened to me.
First purchase was my last. Seller gladly took my money but refused to ship my order. Waiting for refund. I highly recommend never doing business with them and encourage friends, family and followers to blacklist Poshmark.
Tip for consumers:
Take your business elsewhere.
Products used:
Bought sunglasses, never received
I've been buying on poshmark for the past year. I just found out that the approve and authorize is just a bunch of BS.
I received an item a few weeks ago and as soon as I opened it and saw how cheap it was compared to the actual ad
I went back on the website and found the only link provided to say I do not want this. I completed the form to let them know the item is not as described.
Their response: they released funds from my PayPal account. Now I am in the process of disputing this.
If you think you have any options on this website, you're wrong.
So basically, I can list a brand new piece of lingerie. Send you a pair of dirty underwear and when you clearly don't want them... TOO BAD..
I only ever buy my purses from here because I love the process. I love being able to negotiate prices with sellers and having so many vintage options to choose from. It's especially nice because of the customer protection they give out. I've found Guess as well as Burberry purses for less than $20!
I have been buying and selling with Poshmark for a few years now. I do have a few complaints. I get that shipping went up but my goodness it does not cost $6.50 to ship a tee shirt. That is highway robbery. So I end up paying $11.50 for a $5.00 shirt? I can go to a store and get it cheaper at that point. Also, once you place an item at $4 or less you make like $. 10 on the item. Is it even worth the hassle of shipping at that point? No, it is not. My BIGGEST issue with them is this... As company... Poshmark please DEACTIVATE INACTIVE accounts! I don't know how many countless times I have liked something and inquired about the item, only to realize that seller has not been on Poshmark for a year plus. I have purchased items on sale only to never have it shipped out and then wait 15 days for Poshmark to give my money back. This issue would decrease tremendously if they would just deactivate accounts with no activity for a certain amount of time.
I was sent a pretty dress in a very timely matter but it is so see-through that you could not wear it in public. They would not accept my return request. I even sent them pictures of the see-through dress with tags attached. Unhappy customer!
Tip for consumers:
Don't expect to get a return!
Products used:
dress
Honestly poshmark sucks. You get a $#*! ton taken out of what you make on each purchase, you are constantly getting notifications about "poshmark parties" but no one EVER buys anything. I've had my listings up that are quality for almost a year and I've made ONE sale. It's a waste of time honestly. Just a $#*! ton of notifications that's mean nothing and an app that just takes up space on your phone. No one buys anything unless its Gucci, Chanel or VS that's marked down to a ridiculously low price and it only ever gets marked down that low either because its been listed for so long and no one will buy it or because its defective. Ridiculous app. Total garbage. If I could rate 0, I honestly would.
Purchased some jeans that didn't fit right. Contacted the seller. He said he would accept a return but wanted me to go thru Poshmark to process it. Fair enough. Poshmark would not assist in the return. Got two (so far) generic emails stating why they wouldn't help with the return.
Products used:
Jeans
This website charges you almost $7 when you purchase something even if it is a 3 oz item. The seller is not getting the difference. THE COMPANY KEEPS IT! I have tried to encourage some of these sellers to avoid fees and sale on groups that are on Facebook. It is very popular now. U still use paypal just like poshmark. They also allow sellers to take forever in shipping. If you need something in a hurry, to damn bad. You cant contact sellers/each other except for on the public comment section. U have to wait 7 damn days to cancel something if it has not been shipped. 7 DAYS! U cant reach anyone and you cant report your issue in a specific manner. They have already ready issues that you select that then has a stupid auto response.
Too expensive. In many cases I can buy a designer or luxury tennis dress for less somewhere else. Far too many No Returns. As far as I'm concerned if I can't return it after trying it on and paying $250 dollars, I'll go elsewhere.
I have been buying and selling on Poshmark for over 6 months. I have had to get Money back with assistance of Poshmark which ended successfully. I have had 90% good experiences. The sellers I have had dealings with have represented their products accurately. I have learned to ask questions and check descriptions carefully. I am an honest seller I ship out in one day, I wish everyone else did this too. It is a great way to clean out your closet, hopefully those who are misrepresenting themselves will have the benefit of using this site will be removed.
As a seller it is very easy to get ripped off from a buyer using Poshmark! I a buyer makes a complaint and sends blurred images stating that they didn't get an item as claimed you can then get stuck without your item and without a payment. They didn't even give the complaining buyer my return address to send my item back! I'm pissed at their lack of proper customer care on both ends!
I had the worst experience with this company
Firs time they send me a fake brand not original lacoste polo shirts
And second time they took the money out of my account and did send me anything stay away from this app
First of all you cannot get anyone on the phone because they do not offer that service. When you send an email you don't even get a response. I sold a pair of true religion jeans. I took a picture of the label so there would be no discrepancy about the size. The person who "bought" my jeans said the size does not fit her. So she told PoshMark that I did not report the size correct way. How can I be any more clear then taking a picture of the label? Now she is not going to pay for the jeans. Posh Mark will not respond to my emails so now I am with out my VERY EXPENSIVE jeans and my money. It is absolutely sickening that they're just allow someone to steal from honest people. Especially when their policy states that you cannot return because it just does not fit you
My problem with the app is that since they don't allow returns for buyers remorse or fit, some buyers are destroying items and stating that the item was sent to them like that & therefore was misrepresented in order to get their money back.
I bought these shoes from a seller and the seller never shipped them. Eighteen days after purchase, they cancelled my order and relisted it for $40 more! Will never use Poshmark for purchasing anything. If I could give a 0, I would.
I sold a Gucci hat to a woman who then harassed me on the Poshmark site that it was the wrong size and said horrible things. I retaliated and then she proceeded to write something on all my listings. Poshmark accepted her return to me and she returned a completely different piece of junk hat. Poshmark will not answer my emails nor phone calls. I have filed a report with the Better Business Bureau and I'm going to take further action. Do not use this site.
I bought a purse that was misrepresented on poshmark, I asked for a refund. They reviewed my case but first offered me a lousy $5 gift certificate if I keep the damaged item. I declined and they approved my case for a total refund. However, they only give you 2 or 3 days to mail it back. Normally that is fine but I work for a living and I get off work when the USPS is closed. They threatened to cancel the approved return and release the money to the seller. T
Poshmark needs to give you a week like ebay does. People work for a living!
Poor quality of clothes that I would not even give away to charity! Filed complaint about trying to return item even after having pictures that proved the bathing suit was stretched out and worn beyond measure. Poshmark did not stand behind their guarantee and would not refund my money. There is not one item I purchased that was good quality. I wasted my money and time. Stay away from this site. They are a rip off!
After working for two days to list items on Poshmark, all items in my closet disappeared. Worst customer service. Takes days for them to respond with the most ridiculous emails that are of no help. Can't trust them and the audacity to delete your closet with an explanation. Trying sending a damn email or something, Poshmark. I worked very hard and did it all for nothing. You want 20% for doing what? Having the worst customer service? You really are a horrible company. Shame on you!
I placed an order with Poshmark back on December 6. I still have not had a confirmation for shipment of my products. I contacted customer service three times, on the third time they told me that they could not resolve the issue. I find their customer service to be totally inadequate and unhelpful. I will never shop with them again, as I hope this helps you in making a decision to shop with them as well.
I signed up for poshmark. Ordered 6 items... Only 2 shipped. I have to wait two weeks for a refund. We should be able to see a sellers rating. Or even contact a seller directly. This site is pure $#*!..
Made my first and last purchase with Poshmark. The item was never shipped. They did inform me of the problem but their web sight is a nightmare to communicate with. They say I will get a refund. We will see.
Tip for consumers:
Be ready to waste your time.
Products used:
Never received clothing.
I purchased sunglasses that were fake and broken. Sent clear pictures of the damaged item but their website is down and no way to contact customer service. They keep asking for more details and evidence. No way to get refund
Products used:
Sunglass
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