Poshmark

I listed a Gucci purse for sale on Poshmark. I received an email saying that they removed my listing because it's counterfeit and to remove any other counterfeit listings I have on their site! The purse is not counterfeit and I resent the fact that they sent that email rather than asking me to provide proof of its authenticity. What a way to do business!

Poshmark claims it does not allow returns, but that is not the case, as I just learned. I was selling a vintage item, and was very explicit about its age-related imperfections in my listing. It was immediately bought by a woman who somehow expected a 40-year-old item to look new, and who filed a claim against me. The real $#*! of it is that she "opened the case" at 1 a.m., and I had six hours to respond. So by the time I saw the messages in the morning, Poshmark had already found in her favor, allowing me no input. I've sent several messages to Poshmark, and get chirpy responses that in no way address the issues I'm raising. Better to stick with ebay.

I purchased a dress and when I received I found the dress had been altered. The straps were shortened by 2 inches. This dress was listed as a size 12. No mention of alteration. When I wanted to return or get a refund in amount to return straps to the standard size that I ordered and was listed in description I was denied. So buyer beware. Now I am out extra alteration fees and would have been better off shopping at TJ Maxx.

After quitting a corporate job I thought I would sell my clothes and, well most anything of mine that would provide cash for luxury items. There is nothing I will not part with and offer unless it's family heirlooms.

I spent hours and hours and hours taking photos and turning my dining room into a Poshmark studio. I was very excited. Here's my experience...

Even though I had items with tags (current) styles, I was low-balled beyond belief. The worst part of Poshmark is that the "themed parties" host picks were so incredibly tacky that I found myself asking if this is the best, this is not for me. I tried selling designer bags, coats, and jeans for 50% to no avail. I was a social ninja also. On the site for hours and hours. Liking, sharing, and caring.

In summary, no quality buyers on this site. Waste of time!

I bought a bicycle jersey supposedly XL size and the true size was a M. I wrote to their Customer Service and they refused to make it right. They have no customer service skills and don't care about repeat business by selling an item that clearly didn't meet customer expectations or needs. They seem completely out of touch. Don't buy or sell anything through Poshmark. They are the worst.

I was a new seller and sold 2 items and got one 5-star rating and 1 love note. But soon after I got 2 emails from Poshmark claiming that I had 2 listings "counterfeit or authenticity cannot be guaranteed" and 1 "warning" email. The language was awful. They did not ask me to provide more pictures to prove and of course, they could not prove that my items were fake. To stop more emails like this from coming, I immediately deleted my account. I spent a lot of my time and energy on creating 41 listings. Their customer service did not care, did not help. My emails were not replied! I am a former BBC manager [I doubt if Poshmark staff know what BBC is at all] and also worked as a copyright executive. I know about this stuff. But I was appalled by the way they treated me, the language they used, so I deleted the account straight away. If you don't care how you are treated by their customer service, go for it.

I had purchased form this site in the past, and the experiences were varied at best.
Recently I paid for an item from a seller. The seller accepted my payment, marked the item shipped, and then informed me 2 days after the purchase that the item had already been sold on another site! I did not receive a refund, and in fact was being sent multiple emails from Poshmark to accept the shipment.
It took over seven days to recoup my money through PayPal.
Poshmark did NOT rectify this problem, and the seller was of no assistance either.
I will not purchase from this site again due to the lack of protection they offer.

The site is fine, but the shipping rates went up lately and they are honestly stupid. Anything you buy ends costing much more than if you buy it new to the original retailer. Such a waist of time, it used to be better but now just don't

There is such a lure to the site with discounted labels and hard to find items. Unfortunately the lure ends there. Have purchased three items on their site now and each one has ended in a nightmare. 1. Sellers are slow to ship 2. The quality of your item is usually not as stated 3. Trying to get a refund or return is a mess. 4. It is very easy for a seller to accept your money then cancel your order and sell it to someone else. Poshmark has serious things to do to reign in their rogue sellers (there are a lot). If I wanted to misrepresent items and cheat people as a seller, I'd sign up for Poshmark and sell here. I've never had a positive transaction as a buyer here. Navigating their customer service is horrific. Also, sellers are terrible at communication and can block you. There is no seller accountability.

Finally, most items for sale are vastly overpriced.

This company has a return policy that harms customers. I bought jeans for my father that was not as described, not stretch when identified as being. We asked for a return within 5 days, nothing to do. They say the article was described as such. The waist is not stretch at all and it is a problem for my father who is 80 years old... I will never buy from this company. What a way to treat your customers, when we talk about clothes bought online, it's shameful

Followed all the rules for my Louis Vuitton Pallas BB. It was selling for about a week before I had a purchase. Went straight to the Post Office to wrap it and send it for the buyer to receive quickly.
A few hours after the buyer said they hit buy accidentally (which is impossible because you have to hit buy on two different screens and enter your payment info)
Then she said she would keep the purse if I would give to her for 1200 instead of the sale price of 1600, which is already below the 2300 I paid.
I said no, and then she said well the zipper is messed up (which it was not) and that she would be returning the purse.
Eight days later I have no money and no purse and posh customer support has not responded to any of my ten messages.
I'm going to take this to arbitration to get my money back.
Horrible don't use it

I sold a pair of USED work boots. Customer complains that the soles are too worn. I explained they could be re soled by manufacture. She admits she should have asked for more pictures and it was her fault. Clearly the customer knows how Poshmark works and will approve any return for any reason. Poshmark approved her return Even though it should have been

I bought a pair of shoes that was listed as "split suede" and when they came, they were felt fabric. Sent a dispute, with photos of the inside label that clearly said "Fabric Upper," but with an offer to negotiate price (felt is not as expensive as leather). Poshmark came back disallowing my request, with a curt "product was not misrepresented" response. Never again.

I ordered a pair of boots. Paid for on 4/20/17. Today is 5/2/17. Still no boots. Ebay takes 2 to 3 days! I sell on Ebay. I have also sent questions on certain other items with NO RESPONSES from the sellers. On Ebay we always respond to questions. No good descriptions either. Like everyone thinks jeans size 3 is going to suffice! Crazy! I have messaged Poshmark twice now, once yesterday and once today as to where my boots are... no reply still... Never again!

If an order does not fit or it is the wrong color/material, you cannot return it. I was told they would not allow the return, would not refund my money and I should give it away or donate! Policies like this are unheard of in today's online marketplace. I am amazed Poshmark has been so successful.

I ordered a jersey for my son more than 2 weeks before Christmas. A week later and the package has not even been scanned to be shipped. I have tried to cancel the order to purchase elsewhere and, even though the policy on their website states that you can cancel after 7 days if your order hasn't gone out, when you try to cancel it now states that they have up to 10 days to ship. So I cannot cancel until 10 days have passed and yet, I still won't have in time for Christmas. They try to blame the slow mail but if the package hasn't even been scanned, how can it be the slow mail? What a f-ing scam! Oh, and you can't speak to anyone either. Don't waste your time with this site.

Searching on the postmark site drives me crazy because every time you change one variable you have to reset the whole site. It cannot remember anything. Also on my iPad after viewing an item it takes me back to the beginning of page 1 instead of going where I left off! How hard can it be?

PoshMark charges over 20% which is outrageous and for the seller, offers no support or protection from Karen shoppers. I feel I was harassed by a shopper and retaliated against when I privately questioned the review that was given. The shoes I sold had a small wet spot on the insole from leather cleaner that spread during shipment apparently and the buyer suggested that I lied about the condition. The spots were not there when I shipped and I have pictures taken right before. When I questioned her, she downgraded the review to 1 star. PoshMark did nothing about the retaliation.I offered to take the shoes back but the buyer of course did not want that. The shoes were worth twice what she paid and I have no doubt she intended to re-list them for double. So she will probably make a huge profit while giving me a one star review to retaliate for my questioning her 4 star review.

Purchased red distressed sweater on small device that did not clearly show distressed areas of sweater. $40 worth of dissatisfaction that is trash can worthy only. During holidays did not open package until Christmas only to learn there is a 5 day return request policy. Totally unacceptable. The guarantee is you will be out the total cost of any items that do not meet your expectations if your are unable to instantly open the package & request a return slip within 5 days.

Accepted on accident shorts and realized after was wrong size I contacted poshmark support and got back to me that day that to send pictures etc and will look into it for me

Have been asking for any updates no response.nothing
This happened Monday and is now Friday and nothing

I don't like...
I got so many scammer on there.

Suddenly got cancellation e-mail after shipped 1day & half day later...
It was too late... how I could to stop for shipping the items.
I got very bad experience with this...
I am thing to step away from there soon.

I was a seller and I sold some sunglasses. The woman totally ruined them just to return them and Posh didn't make it fair for me to state my case. They sided with the customer and didn't give me time to provide before and after photos and on too of that they ignored my emails. I am currently looking to sell somewhere else. They were completely unfair and not neutral as they should have been.

Imagine this, you're trying to find a nice slightly used or new version of a Chanel clutch/wallet for your special someone. But every time you try to buy it on Poshmark, the seller refuses to complete the sale or they try to sell you a fake. Then on top of it, customer service does nothing about it and offers you a laughable $5 credit for your troubles that you actually never receive! Welcome to Poshmark. Happy shopping in Hell!