Poshmark

This site seriously lacks customer service: total trash and an absolute waste of time. Sell your items elsewhere and buy elsewhere. It's a shame b/c if they had a better grip on business practices, it could be a great place to unload gently loved items or get a deal on cute things to add to your closet. But again, a complete waste of time.

I'm a fool - 3 bad experiences with this company. One item never shipped. You only have 2 days to notify them of a problem (impossible for anyone who travels in their work,) and I've learned that even if you send photos immediately clearly showing awful problems that somehow mysteriously didn't show up in the auction photos (in this case - shoes), it's not good enough for them to authorize a return of refund! BAD COMPANY! Oh, and they only want your photos taken outside, so good luck to those of you living where it's raining every day or snowing! A really AWFUL company!

Just as the other reviews say they do not stand behind the purchase you make. They make no effort to resolve concerns with product issues. I am out $95 for a shirt that was shrunk and sold as a size medium. I provided extensive photos showing it was smaller than a size small in comparison to similar garments. No willingness to resolve it so I am out the money. Do not use this service. Ebay has better protections.

I bought a ring returned it. It was part of a trade that the seller refuses to return (a pair of Rayban sunglasses) saying they need PM to contact them. I even mailed stamps back to the seller to cover postage to return my glasses. The seller has now BLOCKED me. I am so frustrated and discouraged with the lack of customer service provided. There is no phone number to call for customer service or questions. My emails are ignored. As a buyer you have ZERO recourse. Stay as far away as you possibly can from the website. Learn a lesson from me being burned. If you ware looking for an honest company that sells AUTHENTIC LV or designer items fashionphile is awesome and at least eBay protects the buyer. I do not have one good thing to say about Poshmark.

I buy around 5 items a week on poshmark and about 30% of thr time the seller never ships meanwhile your money has been put on hold until the allowed 7 days to ship takes effect. I just purchased a bottle of listed new in box perfume and it arrived empty and i mean not one spray. The glass was broken inside and you could hear it rattle inside the case it was enclosed in there was nothing leaked in the box so the seller knew it was empty. I contacted poshmark for a refund and because perfume is not allowed to be sold my refund was denied and my money was kept. The rules say no perfume, shampoo, ect however there are thousands of these kinds of listings so it is a roll of the dice. I feel the bottom line on poshmark is as with any company money simply money. Will i buy again. Yes however since this has happened about 5 times out of 30 i am losing my love of poshmark.

First off, shipping went up because shipping went up at the post office. So many whiners and people that don't pay attention. I get free boxes, the mail person comes and picks my stuff up and it gets there in a couple of days. I love that. And as a buyer, I verify everything before I buy. You can ask questions in the comments and there is your documentation that the seller told you correct information. If it's not what they told you, poshmark can go look at those communications. The only thing that bothers me is that some people will give you a bad rating just because they didn't like it after they got it but instead of just sending it back they give you a low rating. There's the same issues as there are with any of these sites. People are either decent and honest or they are turds. You have to be smart, plain and simple. As for fake items, there much more fakes on Mercari. Poshmark has way more class.

I have ordered 3 times on Poshmark. The 1st order, the clothes had stains & picks all over the clothes despite being listed as "perfect condition". My 2nd order was great, even got a surprise gift with it. My last order was a shirt, shorts, and an outfit. I didn't receive the outfit and they tried offering me $5 credit even though I paid 2.5 times that for the outfit. Now, they want me to send everything back to get a refund. I don't understand why they can't just send me the outfit that I bought. Very frustrating. Would not recommend.

I recently bought 2 shirts. When I got them they didn't fit. Poshmark not the seller decided I could not return them for a refund. They charge really high taxes on used clothing and shoes. So when they add on the shipping and taxes it is expensive and you could buy new. They also charge the sellers 20% on everything they sell

Poshmark, is a very confusing and misleading store. Sizing is a big issue and not explained in their listings. A specific size that you wear is not the same size from one listing to another. It's almost as if the sellers are using Asian sizing, European sizing, and American sizing. And "BEWARE" ALL SALES ARE FINAL! You can return items under certain conditions. If it doesn't fit you are stuck with it. If you do not like the quality as most items are inferior you're stuck with it. If an item is defective and can be photographed there is a good possibility that you may be able to return it, however, when they receive your email, they will open up a case and it will go under review! From that point it can take up to two weeks to receive an answer. Then you can send the item back and if they approve your email and they still can deny your claim! However, if you happen to have an act of God you will be able to return it!

I sold sunglasses that were in perfect condition. The buyer claimed that they were scratched all over, when Poshmark sent me the photos that they were given you could clearly tell that they had been dropped on concrete by her! I tied explaining to poshmark that if the scratches were from me then they would've been able to see them in my photos. They took the buyers side and now I am stuck with super scratched sunglasses that I cannot sell now and I'm out the money... You're better off selling through other websites!

Thinking about trying Poshmark? Don't DO IT! I did not get what I ordered. The site claims you will not pay until you receive your item. LIes all Lies! It is a scam. The charge came out of my bank account the day after placing the order. And I waited and waited and never received the boots I was so excited I had found online. The boots I ordered for my mother for Christmas. And the worse part is the hassle of trying to get someone from Poshmark to help respond, or even make me feel like anyone cares. Never ever again YOU SUCK poshmark!

I'd stay away. I ordered an item, paid for it, and after a week had no evidence of it being shipped. I contacted the seller through Poshmark's site and heard nothing back. I enlisted Poshmark's help, they reminded me I could cancel the purchase and reached out to the seller, but no reply. I ended up cancelling the order and I'm waiting for my money to be refunded

Don't waste your time and your money here. Terrible customer service. Misleading pictures of items. Unclear information re condition of items. Often sold above retail prices.
Better resale sites available. Do your own research.

Sellers are terrible I never get my item... Out of 11 purchases four of them have been complete fails. I swore I would never go back to that site but I did it again. The sellers have nothing but excuses. Maybe somebody did die and your family maybe somebody ran into your car maybe the post office was closed... Maybe you should find another income... sadly disappointed again

I've tried a couple of times to shop this site and just not impressed. First try the seller never responded so I finally got my money back. Second try, the shirt didn't fit but I could not return it. So many other better sites to shop; this one isn't worth it.

I see their rating overall is 1.56, well after my first time using them I can see why. I wanted to exchange a pair of pants for a different size and was told I should sell them because they don't accept returns, what a crock.

Sellers on Poshmark are not vetted. No seller reviews either to inform potential buys. Twice I've tried to buy something- the seller even responded to my questions- and then after I made my payment, the item was never shipped, both times. Poshmark refunded me but their sellers are scam artists and I will never use Poshmark again. The deadbeat sellers are probably loser women who are eBay rejects.

Because I read the reviews here, I decided not to order anything on Poshmark. It is just not worth the risk of losing money and not getting the merchandise or a poor-quality item that you can't even return.

I ordered a small item from Poshmark & paid for it thru Paypal. The charge appeared on 4/22/17. I have yet to receive this item. I could not find a way to contact them at customer service or any other way! I am totally unimpressed with this website; what a waste!

The low ratings are a misnomer. Most people are motivated to leave a review when they feel their experience was bad. I'm a seller on Poshmark and I've had a very good experience since 2017. Follow the guidelines while selling or buying. Great deals happen on Poshmark daily.

Last month I purchased a purse. When I received it I observed it was in much worse condition than shown in the pics. I contacted Poshmark support several times, always receiving a canned response that did not address the issue. I persevered. Poshmark eventually stopped responding. I never accepted the purchase so Poshmark went ahead and accepted it for me. I swore I would never buy anything again but I did not close my account. My bad. A few days ago I found I was being charged for an item I never bought. I have no idea how this could happen and Poshmark is not being responsive. Poshmark texts silly affirmations and other nonsense but can't be bothered to take care of a customer.

Read the item description very carefully and, more importantly, read their policy about sales being final. I purchased a necklace I thought was the exact copy of a Tiffany necklace I'd owned that was broken. It was not that necklace and I even sent customer service a pic of them side by side. Didn't matter. I can't return and I'm out $100. Will never buy from again or recommend them.

Any company that can collect and change the publics money in the US should be required to provide a phone number where you can speak with a human. They don't respond to emails and they have had my money tied up for 3 weeks with no response. Unacceptable!