Poshmark has a rating of 1.3 stars from 2,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Poshmark most frequently mention customer service, phone number, and credit card problems. Poshmark ranks 62nd among Consignment sites.
I bought something in the picture its looks like it is 4 feet long when i got it it was 4' long & they would not take it back or give me back my money
Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won't allow me to return it and get money back. I totally overpaid for a used piece of pajama top.
Trust me they do not looked at the fact everything through email and computers they could accuse you of too many things even if you show them the real picture the listing everything they don't consider any of these because they are stupid dumb people working there they do not stand for right Think trust me their decision do not based in reality or through or $#*! it trust me and you will see it
Ive been on Poshmark for over two years. I started as a buyer and then decided to sell. I was able to make sales every month that helped with groceries, etc. I always had people following my closet, liking and sharing my pieces. Poshmark decided to roll out a new program called Posh Ambassador and everything went to hell. Sales completely dried up. People werent getting shares of their closets. Shares werent showing in the feed. Its a total nightmare. It seems like new Posh members are the only ones getting exposure and those that built the brand from the beginning are getting the shaft. Many, many members are closing their closets and moving to other platforms. Many of us have reached out to Posh headquarters only to get canned responses that dont address the issues at all. Its actually disgraceful. Its no longer worth my effort and time to sell on Posh. Im going to put my closet on vacation for an indefinite period of time and look for alternative solutions to this travesty.
I tried to order for first time some Uggs. Most looked Very worn. But besides that app only allowed to methods to pay. And neither of them would complete process. Error on top of error. I just wanted to put in my credit card and go. So after several attempts to order. I ordered Uggs brand new from. Amazon no issues. I see several.other items I want to purchase. But dont want to go thru hours hassle of trying to order. It kept saying it recognized my old info. Which I couldn't recollect. Then I couldn't put in new info. Or figure out a way to besides two options that kept sending me down. A rabbit hole
Poshmark is a do not enter zone! After at least
8 Emails, I was finally answered with a downright lie! Never addressed my 3 Emails concerning canceling my order. Poshmark is totally inept and unprofessional. A truly Buyer Beware company! Avoid them like the bubonic plague!
I sell on both Poshmark and Ebay, and for some reasons my tems that dont get much action on ebay sell more quickly on Poshmark. I always try to inspect my items and make sure its in great condition, but out of my 30 sales there were two where I missed some damage, I wish poshmark buyers had easier way to return items, because no matter how great of a seller you are, there will be that one or two instances where you miss a rip, spot or something else. I purchased 2 items as a buyer and it has been very good purchases that I received promptly and really liked.
Three orders placed, credit card happily charged by Poshmark, and then nothing. And then nothing. And then nothing. And then, finally, after crickets from the "seller" (is there even a real one out there?) and equal crickets from Poshmark, they finally say the order might be delayed, might be able to be cancelled. Cancelled, yes. Refunded? Not so much. Back into non-existent customer service land, wasting time and energy on a massive scam site. Do more than don't bother - do not even get close to Poshmark.
Tip for consumers:
Avoid at all costs. Awful through and through.
Products used:
None. They suck. Nothing delivered, or even shipped.
I got 3 packs of underwear from a seller under armor, the item is counterfeit and knock off brand, do not trust this site buying anything name brand this is not the first time for me, but it will be the last time I buy anything from this site
There customer support is so slow it takes ages for them to reply on you. They delayed my deposit due to security reason as I change my bank account for that reason they cause me almost 3weeks now but no attention yet!
Posh is the worst when it comes to protecting the seller! I shipped a pair of non damaged no scratches no scuffs designer Sunglasses Dolce and Gabbana the buyer received the the item and completely destroyed the item in order to request a refund. Yes my account name is Vee Lopez posh can look me up totally unfair for the seller now I'm out of my designer shades and the buyer gets a refund and keeps the shades! Terrible service and there's no way to contact Posh unless is through email which gets sent back undelivered!
Made 1 purchase. The person I bought from was fine. No complaints.
However Poshmark started spamming me immediately and despite several attempts to get them to take me off their spam list, I am still getting their crap emails. Poshmark is disgusting.
Tip for consumers:
Use a fake email and throw it away.
Products used:
Purse for wife
Bought a pair of shoes on Poshmark. The seller cancelled and resold to someone at a higher price without ever contacting me :/ In fairness after I contacted her she offered to let me buy them at an EVEN HIGHER price but I was pretty much done at that point. I am sure there are great buys on Poshmark but I am going back to ebay. This was my first and last purchase attempt. Poshmark doesn't even let you leave reviews unless a purchase was completed. The app should regulate things like that more or at least let you leave a review mentioning what happened. What a bummer
WARNING: do not shop or buy from Poshmark! I sent repeated messages regarding a purchase I made. Instead, the seller vroeder13 continued to update her page and ignore my questions. She did not bother to ship the item that I purchased nor notify me. I found the item at an even higher price and purchased it there. I would rather pay more for a pleasant, professional experience than deal with a pseudo site/seller like vroeder13. Buyer BEWARE!
Received an item and wanted to return, Poshmark asked for images and described my dissatisfaction. I have not heard a word from them and they deducted money from my account.
They just want the money!
Nope!
Not dealing with Poshmark again!
Like everyone else suggests, go to consignment stores.
Posted a digital camera with pics of battery, SIM card, and the camera taking pictures. Clearly worked. The buyer busted the battery/jammed it. Poshmark sided with her (new to Poshmark and I've been a seller for years with no complaints). Returned it to me broken and worthless. Beware. It's a scam. I guess Buyer needed a camera for a couple days? Busted it? Who knows. But they never even reviewed it. Closed it within minutes of her accusation. Go to a different sales platform.
Tip for consumers:
Don’t use this site
I purchased a pair of Nike shoes for my husband. The listing had photos that show a pair of blue shoes. I subsequently looked at the shoes on three different computer monitors and they all looked blue. (See Photo 1 from listing; Photo 2 of shoes received.) When they arrived, the shoes were black. I reported the error to Poshmark as soon as I received them in the mail, and after a few days, I received a reply that said my request to return them was denied because "color was listed correctly." This was my first and last experience shopping on Poshmark. Money wasted!
Poshmark is completely unregulated, I have reported poshers who are outright crooks, but nothing is done about it. Paid $190 for a pair a Jordans, and never received them. The same guy is still on poshmark ready to swindle the next sucker.
I ordered two beach chairs from Happyeshop133. They sent me one chair and two pairs of ankle socks. When I didn't accept the order and contacted customer service the response was I received a chair so they closed the case. I will not ever order from this site and I will caution everyone I know that they should stay far away from this site. If you request a refund or file a claim Poshmark will not allow you to rate the seller. That is why all these sellers have good ratings. The customer is not allowed to see any negative reviews or comments. If I could give 0 stars I would. Buyer beware.
Tip for consumers:
This is probably the only place you can rate Poshmark if you have an issue. The site doesn't allow any ratings for returned, damaged or disputed products.
Products used:
I didn't end up using the product. I was not allowed to return and I don't need any more socks. The chair will be sent to charity. I don't want anything from this vendor as they are unethical.
I wasn't a fan at first... It takes a little while to get the hang of it. But once you get familiar, your addicted. Iv never seen such great deals! I will have the wardrobe beyond my wildest dreams soon! No joke!
I bought a designer dress, then i had feelings that it was fake (by the way it was sewed) I made a request to official brand website, they confirmed that the dress i bought from Poshmark was fake. I complained to Poshmark, they returned me part of the price, but i wanted they block the seller who sells fake product. They didn't, so she is still there d\selling fake dresses. And most funny people who have no clue about how designer clothes look like so appreciate her for cheaper price for so fresh collection
The item I ordered was a Small. I received an XL. When I let Poshmark know about the problem, they told me I had to return the item within 2 business days. The problem is: I would have to print out a label (I don't have a printer) and then take it to the post office. All this for a $20 blouse. The burden is 100% on me. I'm required to go to all this work, and all I did was order something from them.
Forget them! This is the last item I'm buying from Poshmark. It's now my problem because they can't get their order right.
Tip for consumers:
I'm not buying anything from their site again. I did not get what I paid for.
Products used:
Bought a $20 blouse. It's costing me more than that in time required to return the item and deal with Poshmark.
I can't even express how horrible Poshmark is. The customer service is rude, they do not acknowledge complaints or questions, they straight up ignore seller and buyer issues, they make the most minor of situations incredibly difficult, they have not paid me for one of my sold items... I could go on and on. I will be reporting them to the BBB. My experience with them has been offensive and stressful. So unnecessary for something that should be fun. Poshmark is a really bad boyfriend that cheats and ignores communication. I despise them. Do not do business with them!
Let me start by saying I do not EVER write reviews but I feel like this is too important to let slide. About a year ago I purchased a pair of dior sneakers for over $900 from a very trusted seller. I didn't think I had to worry too much about them being fake because they were sent out to be authenticated by poshmark. They passed authentication and were delivered to me. Just this past week I re-sold them through poshmark and they were sent out to be authenticated (by poshmark again) for my buyer. They didn't pass authentication this time and were sent back to me. The SAME pair of shoes I had paid $980 for and were verified authentic by poshmark. To say I am angry and disappointed would be an understatement. DO NOT EVER trust them or their authentication process. I've sent them an email and haven't heard anything back, shocker.
Some beautiful items, true, some decent sellers as well BUT the customer "service" overall is horrid. We have heard NOTHING but nightmares about this place. No return policy no help, unanswered emails, and also along w/ a string of dishonest shenanigans we have heard (but not experienced) We cannot fathom as to how much longer this site can uphold it's bearings. Be very very careful when you purchase something, you cannot return it and will go through hell doing so.
I only have ordered twice from this site. And will never again. Both times poshmark contacted me a day or two later and said the sale was canceled bc the buyer changed their mind or the item somehow magically is damaged. What a waste of time. I recommend ebay. I've never had a problem with ebay
My order took almost 3 weeks to ship. This was way too late for me to use it for what I wanted and the website had said it would ship within 3-5 days. There was a complete lack of accountability and support. Would never use again.
Poshmark is the #1 place to buy and sell fashion. Shop millions of closets across America? And sell yours too!
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.