Poshmark

I love Poshmark. Never ever had an issue. I've been on it as a buyer and seller since 2012. Once a dress didn't arrive, but it wasn't Poshmark or seller fault. It was a mix up by USPS. Poshmark refunded my money and the seller. No loss. Please try it, you're going to find great deals and you are protected.

They are allowing people to peddle " replica" items such as Louie Vitton and Rolex watches and these sellers are failing to tell you they are fakes, what is Poshmark doing to monitor this?, uh nothing!
Stay away from the site. People should be aware of the fact that this bunch is located where? Snowflake Valley Cal.

I ordered a brainy baby toy for $20. In the picture it was In the box nice and clean new looking. What I received was a yellowed piece of junk and it was dirty I think this place is a scam. Would not recommend it.

Ordered a pair of shorts and got a youth size instead of adult. Immediately email customer support asking what I needed to do for a refund they asked me to send them pictures which I did. Took several days getting back to me. Finally a response saying I did not contact them in time and all I could get was a credit for the shorts and not my large payment for shipping. Completely unacceptable! I did everything I could and they failed to inform me what to do before it was too late

I have issues with my new email as my old i deleted. However, i have tried to contact the service multiple times and i get an automated email saying that they will help. It has been a week and i have not received any personal assistance or solution to the issue! Also, i ordered an item and it has not arrived! There is no service! I am so mad i wasted time and money on this site!

I was happy with my first two purchases, but my 3rd was awful, cheap, dirty and not what they said it was (t shirt vs sweater). They denied my request to return saying it was my fault for not asking more questions. Item was dirty on arrival. Here is some advice PM, if you have something listed under "sweaters", be sure it's a sweater and not a long sleeved tee.

I searched for a particular color in a boot on Poshmark and these boots came up. When they came, they were clearly gray and not black. The seller would not take them back stating that I should have read her comments to questions and that the problem was with Poshmark's search terms. Poshmark would not refund me either. If it were me, I would either as a company reimburse, or have seller return them and sell them to someone who wants them - this time with a label that identifies the color. I returned them anyway because I did not want them. But this is not ebay- a company with stellar customer service. Never again.

Poshmark claims that they can authenticate designer items however they no nothing about how to to this! They say if you are selling a designer item you need to have the original receipt. Who keeps receipts for used items like shoes and necklaces? And people post fake ones. I think an professional site who knows designer items would be able to tell by looking at the item if it is real or not. Not if a person has a receipt. Fake items are sold constantly on Postmark and the site is more like a thrift store app. I thought I could trust their authenticity promise but ended up with a fake. They said they was nothing the could do Even with written proof on the letter head of the company.

It has a very trashy and teeny bopper type feel to the site and is not a safe place to conduct professional business. Also you constantly get spammed on this site.

Bought a used purse in "excellent condition." Received purse in "good condition." Visible marks on the purse was a deal breaker for me, especially for $155.00. Contacted "customer service" for refund. Took 2 days for them to notify me that they had to review my case and I also had to send pictures - what a joke! Then they offered me a $25 credit on their site to keep the purse. Um... No?! Then I had to wait another 2 days for them to approve my case. Not good customer service. Any company who gives customer hassle about returning an unsatisfactory item is not worth shopping with, IMO.

BUYER BEWARE Poshmark does not stand by their return policy. It is non-existent along with their customer support. No phone line to dispute your claim. As others have said, basically sellers can sell anything they want with misrepresentation, false description and get away with it even when the order is not accepted, rather disputed. Poshmark will no longer get my business because they do not describe items accurately and do not stand behind their return policy. I will stick with ebay, a trusted and reliable online source for used goods. I am also going to turn them into the FBI, FTC and Better Business Bureau.

I had a bad experience first with a scam artist on Poshmark,as a buyer, then with Poshmark themselves! Poshmark protects scammers by not being transparent with feedback, as you can only leave positive feedback after accepting a item! And if you never recieve the item?! To bad so sad! All the feedback on Poshmark is less that accurate, buyers have no idea who they are REALLY buying from! Nothing like getting scammed, then having 0 customer service( called + emailed 6 times, 0 communications)...just like there garbage sellers! A seller can make 15 copies of a item for sale, scam everyone, and the seller is fully allowed to continue to scam away, as there is no recourse taken! What a great experience for your buyers, I will take my money elsewhere! Disgusted

Poshmark takes no responsibility for the actions of their sellers. Over the last month any purchases I have made have taken up to two weeks to ship. The *******@ganileys actually blocked me after I asked if she had shipped my item. A few months ago I was having great luck with the site, but over the last few months each purchase has taken longer and longer to ship with each seller. Once I get everything straight with my final two orders I will be deleting this app and only using Mercari.

Poshmark customer service seems more like an automated response to me. I purchased an item from what I believe was a scammer and they did not help me resolve the issue. The item was not cheap and they proceeded to make me wait the normal protocol amount of days before a refund could be issued. I have still not received a refund. I would not recommend selling or buying on poshmark.

I've used Ebay for decades and Poshmark for last few years. Poshmark is a great site if you want sellers who ghost you, argue with you, don't give you returns, and don't send merchandise in a timely way or at all. As an admin team they don't weed out bad sellers or give an easy way to alert to bad sellers (like Ebay). Very disappointed and won't use in the future.

My very 1st order was a pair of jeans. Yup... never received them. I cancelled the order as they were never shipped and I have yet to receive my refund. Customer service says they put the refund back in my Venmo account. Nope still waiting.

Made a sale of three new and unworn items. All i can think of is that the girl didn't like how they fit, because guess what? She STAINED all three of my items and opened a case with "picture evidence." well, i had three STAINED items sent back to me. If someone wanted to make a return because something didn't fit, i would happily work with them? But to STAIN someone's items just to get them sent back? Why go to that effort? Thanks a lot, now i'm out three perfectly good items for nothing. I can't even try to sell them again since she ruined them, and these were were all 50+ dollar items.

Poshmark has the worst customer service ever.
I purchased an item that was listed as the wrong size and sent them proof in pics. I had the same shirt in a smaller size and was trying to buy the next size up. So I was able to show it was actually smaller than mine. I did try to contact the seller and she refused to let me return it. She said Poshmark didn't allow returns and that I can re sell it on Poshmark. Poshmark closed my case saying I didn't send pictures. I did send pictures and I could clearly see them on my account. I could not find a number anywhere to call Poshmark. I messaged poshmark again and told them I had sent pics and they just need to look at them. They just kept sending me the exact same message every time I messaged them saying that I didn't send pics as requested. I asked for a phone number to call and they never would give it to me.

As a buyer this has to be the most frustrating site on the Web! All week I kept getting onsite to find an item I didn't buy the weekend before and Poshmark would load only 5 - 6 pages and no more. The item wasn't there. Last night it loaded 52 pages (I went through them all) and there it was. Paypal approved the purchase and I was all ready to buy... but Poshmark came back that I had to identify myself on this $25 purchase and approval by Paypal. Tried and tried and tried putting in my password and user id... nothing. Finally hung up and didn't buy. Tried this morning and Poshmark would only load 2 pages. While I've been very satisfied with my purchases from Poshmark, hate using the site. Ebay is a much more pleasant experience.

I've sold a few things on Poshmark, and everything went fine. BUT when I've tried to buy on Poshmark, it didn't work out as well. The first time I tried to buy a pair of boots and was immediately refunded my money with no response or explanation why. The second time, I got a pair of boots that smelled so bad I had to keep them outside (my grandmother was a hoarder and things that came out of her house also smelled this way). Every time I submitted the form for a refund, I got the same form letter email back, but no refund or return shipping label. That was $96.

I have found Poshmark to meet my needs. I have found (mostly) truth in advertisement.

I like the bundle discounts.

I don't like the shipping & handling is the same amount even for one small item.

I love the nice notes from sellers that come in many packages.

Sunscreen arrived without the original box and there was no safety seal on the product. Looked used.

I only sell authentic items. Everything I own is real, purchased straight from the store. Most items I have were way before the internet even was. All my James Avery jewelry was purchased at the James Avery Store here in Austin Texas. They keep records of all your purchases as well. Well Poshmark removed 2 of my listings of James Avery retired rings sighting they were counterfeit. Excuse me what?! When I asked for more details of what they were saying, Michelle at Poshmark came back and stated that James Avery contacted them directly. Oh really? He did? I had my personal attorney call the James Avery corporate store in Kerrville Texas. They did not go onto Poshmark and no one contacted them. Poshmark has some shady practices and I was advised from my attorney to not use this business as it is not reputable. Removed all my items and profile. Will not be doing any business with a company like this. Crooks and liars.

I made a purchase on posh mark with a credit card that I rarely ever use / first time I've used it in months and within 4 days someone used my card information to try to make purchases on BestBuy.com totaling $1600 and $3,400. Luckily I was able to catch it before the orders sent, but I'm certain it was someone at posh mark or the seller who I bought my item from as this card is only used 1 time a year just to keep it "active" and avoid charges.