Poshmark

Updated 2/28: My first experience with Poshmark I was selling a Tiffany ring. I had people try to low ball me as little as $20. I had people ask me to email them directly outside of poshmark (scammers) and the woman who purchased my item provided poshmark with the wrong address so I was never paid and the item was returned. I tried to contact customer service several times regarding the matter and got automated responses or a copy/paste response from some dude in India. Due to the high S&H on poshmark, people ask you to sell your item for off at times and try to get you to reduce costs so that shipping would be free. Every time I take money off an item it dings me and it isn't worth my time to sell an item for $2.50 profit. So 80% of my experiences have been great and drama free as a seller and buyer. 20% have been annoying. I had one lady buy a shirt from me that was listed as black and the label on the shirt said black. She received it and wanted to send it back because she said it was blue. Customer service is LOUSY. It took them forever to respond and the buyer took off with my item. After a month and threats to go to the BBB and attorney general, Poshmark refunded my money as the buyer never returned the item.

At first i loved it! I was selling a lot and earning enough money to pay bills and such. But then i noticed something, i started selling more expensive things and realized poshmark was taking more money from me. It says that they take out $5 every item in order to pay fro the shipping label. I would put up a shirt for $25 and my earnings would be $20. Thats normal i guess but i posted something for $100 and my earnings were $80! If they only take out $5 then why aren't my earnings $95 it pisses me off! The more expensive the item the more they take from you! And the shipping labels are for 5 pound items when we all know poshmark sellers don't sell anything for 5 pound unless its a heavy bag or bundling a bunch of stuff so i shouldn't have to pay $5 to ship a t-shirt! I went to the post office to ship off a pair of shoes and they said that im losing a lot of money because they didn't weigh 5 pounds. Poshmark is makeing more money from the sellers than the sellers are! Im thinking about just selling my stuff on ebay or something. I need to find a new app that is legit. Not a scam!

I joined about a month ago and for the most part the sellers are pretty good. The last two sellers refuse to send my merchandise that I ordered! Poshmark was forced to cancel these two orders because the sellers would not respond. I wrote Poshmark asking them why they allow these people to sell that have no intensions sending out the merchandise that has been purchased from them. They never responded back to me. Pleas stay away from "KEEPITNET and YOMACAMACA. They have closets set up to sell and they will not send your merchandise to you, be warned! STAY AWAY FROM THESE UNTRUSTWORTHY SELLERS!

Wow! Never worked so hard as a seller in my life. So many thrift stores around now that people expect something for nothing but they just don't realize how awful the selections are at some of these thrift stores... children's snot and everyone's germs all over everything... alot of items high priced just because they have designer names (made in china) but are knockoffs. The loud noises of bigmouths and their children while you shop... good heaven's America wake up and shop more online... save time, gas and pay the darn $4.99 s&h fee... not a bad fee at all compared to most ripoff companies that charge like $10 or more for that! Your items are tracked for the $4.99 and you get them fast if the seller ships out fast. If you buy a whole bunch of items you make out like a bandit because you STILL pay only $4.99... hello! Speaking of which... if you have great taste, need gifts for the holidays and love those thrift store prices on items that won't be damaged, are truly like new, etc. www.poshmark/closet/dooleymom.com. You'll love what you see and I ship fast! Read my ABOUT page or anyone elses for that matter! If this site is used correctly, it can be a great experience for seller and buyer!

I have been using Poshmark for selling some VERY fine designer items for about 2 1/2 months now - during which time I am disappointed that I've not sold more, particularly because my items are quite reasonably priced, given the high-end items that they are - many of which are NEW! The website is easy to use, and I like their easy shipping policy. But I think that Poshmark's clientele (potential buyers) are NOT very sophisticated in that they have little knowledge of fine merchandise, including jewelry - and those who do, they all seem to want to buy such items for next-to-nothing! And Poshmark encourages this behavior by hounding sellers to DROP their prices! Heck on that routine, since my items are ALREADY rock bottom in price - but the buyers don't seen know a good deal if it landed in their laps! I am IRRITATED by all the notations that I get about "likes" and "shares" - because these folks do their "likes" all day long, but they NEVER purchase anything! I think that they're all young girls just fooling around, entertaining themselves on the platform with their friends. Just a game, but they DON'T have ANY MONEY to buy anything! I have noticed that the MEN don't do this silly stuff. No "likes" or "shares" from them. They just go to the platform, look for something they want - and then, they BUY IT! GOOD JOB, GUYS! Love ya!

I've been using Poshmark for a couple of years now, and have mostly had positive experiences as both a buyer and a seller.

As a buyer, probably 98% of the time I get exactly what was listed and described with no issues. Of the other 2%, all of those have been satisfactorily resolved for me (either returned, credit or some other agreeable solution).

As I seller, I have only had a couple of instances where someone filed a complaint. One of these was where the buyer did not like the fact the item did not fit them even though the sizing and measurements were described and pictured in the listing. PM sided with me and I kept my earnings. Several times I have had someone wait until the very last second to try and scam me, but again I have always been supported by PM.

The real dissatisfaction comes from a couple of sources...

1) EVERYBODY tries to lowball the price. I list name brand shoes in larger sizes (Nine West in 11 or 12 for example). Most of these are new, many still in the original box and wrapping. Typically NW shoes run $79+ when purchased new. I have listed, along with photo evidence of my paying this much, shoes at a price of $30, $35 or maybe $40 dollars. HALF PRICE! And what kind of offers do I get? One pair I paid $89, listed for $40 and received not one, not two but three offers of $15 or less (one offer was for $5!). I get that PM promotes this kind of behavior, but be realistic about it.

2) I generally ship same day, next day at the latest when I sell something. It's delivered to the buyer in 2-3 days and then they take 3 days to accept it (if they even bother). So to get paid can take 5-6 business days.

3) Sellers who have 10-15 items listed will take 7 days to ship an item that I paid for... like, they are really that busy? I get that most people can't ship same day, but is it really that hard to ship within 2-3 days?

So, after several years of being mostly satisfied but seeing the downward trend... I'm moving on. Which means they little bit of money earned by PM from my buying or selling will be going elsewhere. Not that I believe that will actually care, but...

This review is about the business model of Poshmark. I recently watched some YouTube videos of people who sell on Poshmark giving expert advice on how to source items to resell and what and how to price. So basically they run around to all of the thrift stores and consignment stores, buy up anything good, and raise the price by at least double and then again to cover the PM fee and shipping discount.
I had a $10 skirt listed that I had already paid 2x for on PM and just wanted it gone. Someone offered me $7. I would have made $4 plus I would have had to pack and mail it. I went to the offerer's page and she had a large store with items priced triple what I was asking for this skirt. I think my item was going to be repriced and resold. As an experienced Posher she would have known what my profit margin was. I called her out on it and her response was that it was a business economy and nothing personal.
The point of this is that anyone who buys their clothing second hand and hopes to find something good at a reasonable price has to compete with the greedy resellers. I now understand why a jacket that may be $12 at the goodwill is $40 on Poshmark.
The business model has changed from a way to sell your unwanted clothing and purchase mistakes to a whole army of resellers making sure no one gets a bargain. I'm not saying you still can't find a deal but I wonder how long that is going to last.
In addition, if you happen to receive an item mis-sized, damaged, or misrepresented, good luck trying to return it. Sellers will fight tooth and nail to not get an item back. Unless you can provide proof you are stuck with it. There are no consequences for sellers who misrepresent because there is no rating system that anyone but the seller sees. The only consequence is they may get the item back. If you try to resell it on Poshmark you will have to price it double just to break even. Your mistakes will get expensive.
This is my take as someone who has been buying and selling on Poshmark for several years now. I have a pile of expensive unwanted shoes and clothing that I will have to sell at a loss to get rid of and it will still not be a bargain for a buyer.

I'm not thrilled to shop on any e-commerce website that does not provide phone support (or at least real-time online chat). Poshmark has a "contact us" via email and the user can expect to wait approximately 2 days for a response.

There are a few Poshmark sellers claiming that replica Hermes, Louis Vuitton, and Dior bags are authentic but are NOT. I purchased a LV bag that was noted as being "authentic", and in great condition. The images used in the Poshmark listing made the bag appear to be in amazing condition. Turns out, the images were swiped from the luxury bag reseller, Fashionphile, and the bag in their images was in excellent condition...the bag from Poshmark was in poor to average condition (well worn, scratched, w deep red staining all over the interior), and I seriously question the authenticity of the bag itself.

So, time was spent taking pics of the bag, uploading, being asked by PM to take MORE pics of the bag, uploading, waiting for a response... and finally getting the OK to return the bag to the seller. Buyers are forced to PROVE why a bag is in bad condition or inauthentic and who has time for all that?! Not sure when the refund will be processed.

Sellers shouldn't be allowed to misrepresent luxury bags and they definitely shouldn't be allowed to use other websites' images of authentic, excellent-condition bags (and pass off their own sketchy bag as the excellent-condition bag).

But this type of thing can't (probably won't ever be) monitored as it should be when customer support at Poshmark is not as hands-on as users would like. It appears that Poshmark takes the word of the seller that a bag is in good condition or "authentic" and that translates into buyers getting duped (and having to jump through hoops to get the authorization to return the bag).

I've purchased a few newborn baby clothes on Poshmark and overall had good experiences but buying luxury handbags is a whole different story! I see Sitejabber has an alert banner, noting that Poshmark has a more than typical amount of negative reviews and may be considered to be a SCAM. I wouldn't go that far. Poshmark is eBay-esque without the customer service Live and learn!

There to proud of there site and a 20% sellers fee screws the whole site. Who ever is the head boss of this site is a greedy s of a beach.

Ordered a pair of sneakers. Seller did not reply or ship. That's the bad. However Poshmark sent me an immediate refund and that was good.

I have shopped on Poshmark for s little over 3-4 years. Over that time I have purchased quite alot of clothes. I then saw home furnishings available. I have only had about 5 or 6 clothes items I could not use due to either a hole, a spot or a tear for instance. I did notice shipping costs go up (sometimes more than the item!) When I first purchased home items it was some pillows, quilts, & other soft items. After seeing some glass & pottery items, like Christmas dishes marching mine, I began to order breakable things only having 2 things broken in well over 2 yrs. I could repair 1 of them in fact. But in the last 4 weeks I've had 3 orders broken (2 shattered & I got a cut on my hand unwrapping a piece). All 3 things were reported within 3 days of my receipt. I need to mention there have been many time over the last 6 mos or so that Poshmark & the seller show it having been delivered & it actually comes 2-3days later. That happened before these last few weeks & I was messaged to accept my order & I finally had to write the seller that I had not gotten it yet. At any rate Poshmark is refusing to refund my money that I DID NOT "accept" but they released to the seller. Naturally both persons say they wrapped well but the boxes of the 2 worst were "clanking" when moved (obvious loose pieces moving around). Right now I wouldnt give Poshmark even 1 star but the 3 above are to recognize some very nice Poshers I've dealt with. Don't waste your time because this week alone I found 2 same items brand new & costing less on Amazon (the shipping is totally out of hand with Poshmark). Lastly, you get scripted replies to claims & no personal service. I'm done.

I signed up with Poshmark a while back probably about a year ago. I hadn't started a closet until very recently. I try to be a conscientious seller by putting things in the mail the day they are purchased or the day after. Unfortunately, not all sellers abide by the same rule. Poshmark has a 7 day rule for shipping items. In my opinion that is too long. The purchase is charged to the card the day of the sale so it should go out in the mail that same day.

I purchased a dress that the seller did not bother to disclose had a tear in one of the seams so in addition to what I paid, I paid another $10.75 to have it fixed by a seamstress. I rated the seller low and let her know she should have disclosed the tear.

Another item was a skirt that the seller washed in very heavily fragranced detergent or she just used way too much detergent on. I had to wash it about 3 times for it to come out. It also had a stain on it that looked like perhaps the seller was eating or drinking while she was packaging the item. Not all sellers are active on Poshmark so it's not uncommon to buy something and not get it in a timely fashion, if at all. For this reason I suggest leaving a comment on the item and seeing how long it takes the seller to respond back. This is a barometer of how long it will take them to get off the couch and ship it.

Also, some sellers have more than one account. It's just a mess on there. The offer option is just dumb imo b/c most sellers refuse to go down on the price.

In terms of receiving credit for a sale, that is determined by the date the buyer goes in and ACCEPTS the item. I recently sold something and the buyer took 4 days to click ACCEPT in the app which delayed me from getting credit. Does anyone know if there's a payout method or is it strictly a credit?

I started selling on poshmark about 7-8 months ago and can honestly state that I have made a lot of money since I started selling on the app. Although it can take awhile to sell items I 100% recommend for items to be sold on here then mercari or eBay. Although they do side with the buyer, your returns are also protected and you as a seller can also receive help from the poshmark team. I have sold over 60 listings on poshmark and have only had two issues with items, one was buyer remorse while the other was actually a scam from a buyer. To make a long story short, a lady I sold Jeffree Star liquid lipsticks to tried to claim that they were fake and provided botched swatches. After providing receipts of authenticity this lady then proceeded to make up another lie saying they were expired and I then proceeded to prove that wrong and stated that I would feel uncomfortable receiving an item that had been swatched and used by another customer when that was not the condition in which I sent the item. Poshmark ended up providing refunds for the buyer and also releasing me my money, although it was upsetting the scammer got what she wished for I have to say I was at least satisfied with the fact that they protected me as a seller also. As for the people complaining about counterfeit items I cannot stress enough how important it is to find out who you are buying from. Unfortunately there are scammers on this app who sell fake items and I have seen so many sold on the app when just scrolling through different listings. If you ever need reassurance before purchasing an item like makeup please contact someone who knows makeup or do some research before hand or you can get scammed. You can even contact me if you need help deciding if an item is fake or not. I would not recommend purchasing big brand items like Gucci or LV because you can easily be duped, beware and careful but remember if an item is fake you can request a return and it will most likely be approved!

I've been selling with Poshmark since late 2016 and their shipping prices started out at an okay level, 5.99 wasn't too bad, but not fabulous either. It's since rised to $7.11, and they probably are going to raise it again. I've noticed my sales have dropped exponentially because of this... and on top of that, they're charging taxes, too? They really should only be doing that for NWT items due to the fact that it's like selling at a garage sale or yard sale, people are paying pennies on the dollar for used items that the person selling them for paid way more for.

I really like their platform, but this shipping thing has got to change. When you HAVE to pay shipping on a product that weighs literally less than a quarter of an ounce, like, for instance, a ring or something, you shouldn't have to pay a huge shipping fee. And if the seller offers free shipping, guess who has to pay that?

There's other options for shipping... they need to seriously integrate it into their platform because now that it's so high, I sell nothing because nobody wants to pay that much for shipping.

Mercari has it right with their shipping practices, but I'm reading absolute terrible reviews and am only two weeks in with selling with them and am scared now the items I have sold on there are just going to be returned damaged or they'll get to keep it and I don't get anything for my item. I've seen people say that about Poshmark, but I'll tell you what, I've never had that happen, not even once. I've never had a return rejected to the buyer even when I proved that the item I sent was not damaged, so I'm wondering what these sellers are saying that lets them keep their money. I take pictures, sometimes video of me packing the box and taking it to the darn post office proving it seriously wasn't damaged or the wrong item... out of 10 returns, not one of them was denied... so, I'm a little confused there.

Either way... I'm a little disheartened by this whole selling online thing now because Mercari sucks now, Poshmark is too expensive, they charge way too much for their fees, shipping, and now taxes. They should pay their own taxes.

I am strictly a buyer- I don't think I would want to sell on Poshmark since their take is 20%.
THE GOOD:
*I have located items from many seasons past that I have been searching for FOR YEARS, new with tags! It's a rush to find a long-sought jewel in the rubble heap and for a great price (I don't buy high-end designers, but vintage-y, boutique pieces from shops like Anthro circa 10 years ago).
*If you are looking for a specific item you are almost guaranteed to find at least one- there are millions of listings.
*Since every post allows you to make an offer, you can get pretty great deals.
THE BAD:
*Because of the high % fee retained by Poshmark, some sellers don't want to go down even a couple bucks. I can understand this, but for a used (even in good shape) item you need to be aware the true value is what others are willing to pay, not what you originally paid (or more).
*The social "sharing" aspect. It's kind of annoying and stupid and gamey. I will share users listings to be nice, but I really don't care for all the notices that I'm being "followed" or my listing was shared. I'm here to shop, not be all Social Media hook er.
THE UGLY:
*SHIPPING. FREAKING $6.49 no mATTER WHAT THE ITEM. I can't buy jewelry because it's so ridiculous. I hesitate to buy cheap things too because shipping will sometimes be half the cost. The SHIPPING IS THEFT.
*Users who have no been active for a time period NEED to be inactivated or something on their listings should indicate they have not been active. You can see on the app when a user was last active. If there is no date, I think you can assume it's been a LONG time. But other than that (you really have to dig for this) you can place an order and have no idea if the other person is even "there." It's such a simple thing, PM really needs to fix!

Overall I have had pretty good experiences, not been scammed, sellers have been pretty nice (some don't answer questions in listings which is annoying, considering PM expects buyers to do this), shipping is quick once sellers get around to it. I will continue to use it but I would buy so much more if shipping were reduced!

First how I found this is because I wanted to know what was wrong with posh or was something reported about their systems going down or what. I have had a lot of sales lately even though thats good I still had a feeling. These people got some good stuff wah cheap I had a sale. But I started to notice some were preassuring me for lowball offers that I wouldn't except.Not to mentioned after being bumbarded by the follow me game that sounded childish I didn't want to be involved in every now and then someond eould appear and so call give me advice in a bossy way. Something strange the other day someone messaged me after I listed an item and asked me to email them, I didn't how ever I left them a message on the item and their message deleted in thin air like it wasn't there. So today I get a notice that my funds are in, when I went to get them nothing was there so that brings me back to WFT! I see everyone complaining about my experiences oh yea and one lady kept taging herself on my item and when I did it to hers see wantef to know what the he! I did it for. Whom are these people. I'm starting to believe these posh developers are behind this. I will let it be known about my future experience.

I am a seller and a purchaser on Poshmark. I have purchased a few so-so items and purchased some great items. I personally understand some of the reviews. Others, it is more that you needed to learn how to used the site or the app. Now, I do see the point that they really do no aide new customers in this process. For example, when looking at a seller's closet, you can click on the photo and see our profile. Not only will you see the ratings given by previous customers but also what they call love notes. Read them: you may see someone comment on shipping time or you will see what they say about their experience with the seller. If you do not see notes, maybe think twice. If the listing is not detailed enough, ask questions. If the seller does not respond, move on. Seller's have a max of 8 photos to put up. If more is needed for you to buy, reach out.

Inspect an item immediately upon receiving it and then approve it or open a case. To open the case you need to send photos of the item. You can not return because you do not like it but if it is was not listed correctly or is damaged. The max is three days. Now on the seller end, it can be frustrating that someone opens case 3 days later, and you know they did something to the item. I had an experience with a vintage designer bag. The customer washed the bag (not sure if she soaked it or what she used on it) but you could see that it was wet and damaged. She won and I lost. Did I agree, nope. So it is hard to say what is the medium. I think 3 days is too long of a period because it gives shady people the time to take advantage but I hate see to buyers get bamboozled.

Poshmark takes 20% and a flat $2.95 on items under $15. So if you offer someone
$3 bucks on something, they make $. 05. Many may ignore lowballs offers. I do feel it is inappropriate and I counter or decline.

I have no idea why people accept an offer and do not ship. This did happened to me once. I cancelled after 7 days. I did find it odd because a seller can cancel an order before they ship it. I had a seller mishap: I was packing up a shirt, heard a noise and when I turned back: I had split coffee on it. I felt like an idiot and cancelled her order with a message.

With all this said: when it comes to being assisted by Posh Customer Service, you are most likely on your own. Look at it like your running your own business, so you are all on your own. You take the good with the bad. Buyers: look for seller reviews, you can enlarge photos to inspect and when in doubt: do not buy unless your questions are answered. The sellers who treat it like any other customer service experience, will respond and try to make that sale. Also, do not be afraid to make a reasonable offer. But no one should be under the impressions that the company will do a lot for them. I guess, I am using them in the same way they are using me!

Why so long to sell an item... more like a social club