Poshmark has a rating of 1.3 stars from 2,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Poshmark most frequently mention customer service, phone number, and credit card problems. Poshmark ranks 62nd among Consignment sites.
I bought something in the picture its looks like it is 4 feet long when i got it it was 4' long & they would not take it back or give me back my money
Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won't allow me to return it and get money back. I totally overpaid for a used piece of pajama top.
There is NO protection for the sellers. You send your item and you may or may not get paid for your item. If the buyer changes their mind or wants to scam you it's literally allowed by Poshmark!
Don't use this site!
I ordered a dress from poshmark and it didnt fit me so i messaged customer service for return and they said it is not eligible for return, makes no sense the dress fitting was off thats why even though i bought my size i couldn't even zip up in the bust area.
Plus the zipper of the dress was not smooth even after i send them pictures they said i cant return it. Never ever buy anything from poshmark!
I'm not happy with PoshMark. I gave them the chance because they they had something I was really looking for. But they have a non existent return policy. You can only return or get a refund if the order wasn't delivered or if the wrong item was sent or damaged but if your item doesn't fit or if you don't like it, you're out of luck. Of course the sellers don't add the important stuff to their listing such as measurements or details, fabric content, etc., you can't really tell if it's going to fit. I foolishly ordered thinking I could return it, but no, so I'm never buying there again. It's nothing like eBay.
I was charged $44 in shipping because the USPS did not accept poshmarks label. Support is trash and offered me $5 store credit for my inconvenience after 8 emails about this issue.we have confirmed that my label fit my item weight and was correct. The postal service said my refund would need to come from Poshmark since they couldn't use the label provided by Poshmark. They are refusing to help me and are not responding to my full emails, rather repeating the same corporate phrases over and over. I sold a product worth $100 for $88, they only gave me $70, and after $44 in shipping I have made $26 in profits. I never would have used Poshmark if I knew so much money would be taken from me. There are so many other apps out there that do this better, don't waste your time.
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"Poshed" is the term I invented to describe the typical Poshmark experience. You buy something and it's either not as described or it's the wrong item entirely. Then, when you reach out to the seller and to Poshmark to resolve the issue, the seller doesn't respond (because why would they) and Poshmark tells you there's nothing they can do.
I hate this site! I will never use it again.
Tip for consumers:
Don't.
Products used:
Clothing
Poshmark is definitely not for anyone looking to recoup some of their money. They ask you to offer your items at a significantly lower rate, then take 20% of your earnings of earnings are over $15. For example, 100.00 pair of Nikes at original price, I asked 76.00. I grossed 59. THEN! To transfer my earnings there is another fee for every money transfer option. So, I made less than half of what I paid for the shoes. Brand new. I get it, but this isn't the flea market. Oh! Then you have to wait until the buyer accepts your item… which they have ip to 3 days to do so and if by the 4th day they still haven't accepted, postmark will then release your funds. I get the need to make sure all is well with preowned items, but 4 days?
This company is disgusting... Not only do they not protect the "seller" from faulty claims by the buyer, but they side only with the buyers.
I had a elaborate & lavish closet & a buyer not only low-balled me and I finally conceded but she then turned around and said the "used" backpack wasn't as listed. She had champagne taste on a beer budget & was revolting.
Posh side with her because they're ridiculous.
Seller beware.
Bought 3 items 2 weeks ago from 3 different sellers, got a confirmation email saying they would ship in 2-5 days and I would get s shipment email. It's been 14 days and none of the sellers have sent any of my stuff, I don't want to cancel because I really want the items. Sellers on the site aren't reliable, even though you buy the items it's not guaranteed you will get it
I bought i "PRADA" wallet from this site, and when it arrived it was CLEARLY fake... no prada logo pattern on the inside, VERY poorly made. Credit cards dont fit in the slots... They dont stand by their buyers at all. They would not return my money and i now have an $80 fake prada wallet that credit cards dont even fit in... Dont waste your money... use ebay.
My daughter ordered some items in December. When the package finally arrived, it was the wrong stuff. After a week of trying to get it resolved, were told two orders got crossed. We received mailing label to forward the package we got and were told the person who had our stuff got a label and would forward it too. We sent the package we had but still haven't seen our package and it's March. Last week we did receive a package from a different seller with more stuff we didn't order. And inside was a note to a different girl. How would this seller have a label with my daughter's name and doesn't she check the name of who she is mailing to with the order or the note she put inside? There's a reason I don't do business with 12 year olds!
I ordered a tee shirt that I never received. Poshmark says they monitor for things like this, but there is nothing they can do. I wish there was a way to leave a review for a seller if you ordered from them, even if you didn't receive the merchandise.
I would not even give them one star but it requires you to. Worst company I have ever done business with. One of their "poshers" sold me a counterfeit Coach handbag. Neither ever acknowledged my complaint, I sent them 8 plus emails they never acknowledge one of them. Plus they have no customer service number so you can't speak with anyone, problem so they don't have to deal with you. Scammers stay away.
I've tried Poshmark twice; both times items never shipped. One seller kept giving excuses, and the latest seller simply never responded and never shipped item. Poshmark CS does respond with a "formality" email but nothing is resolved.
I had to wait 11 days to cancel my order and receive a refund. I would NOT recommend Poshmark.
I've tried EBay, Marcari, and a few others and no problems...
If you don't get your money out, please please file a complain through BBB they solve your problems less then 24 hours! Poshmark will close your account after that, that's ok! Mercari is a good place to make busniess. They have 7/24 phone friendly customer service. With a waiting time but that's ok, instead tons of not replied emails from Poshmark!
NPLIT-code for 10$
First, I think it's a cool place to buy things super cheap and convenient. I've found things 80-90% off, which helps me a lot.
Second, scammers are big. So research their bios, comments, and check the pictures. If they look like all pictures are online. It's a no. And just don't trade, I've read tons of stories and 90 out of 100 have been scammers. And be careful if they try to have you buy it on a different website. Just sketchy.
Lastly, I love it, because I'm causeous. Just be smart guys and you'll find legit things for an amazing price.
Not sure why they charge you in advance without giving you any information when they ship the item. I contact them for all the questions i have there is automatically respond without any addressing any issues. Bad first experience
There is constant drama going on with Wildfox and other "haute couture" brands. There is tons of harassment you have to endure from buyers before Poshmark does anything and they usually do nothing. Have an issue? There's no number to call. You have to do it all through email and you only get blanket statement emails that often aren't personal to your issue at all. There are scammers and people looking to take advantage of you at every turn, including Poshmark itself which takes 20% yet offers the worst customer service on the planet. Go back to eBay, folks!
Tip for consumers:
Be prepared for issues! A lot of people have no idea how to sell so you're dealing with the Land of Idiots!
I've been waiting 5 days for the seller to ship my item, when going back and forth making offers she responded within seconds, as soon as I bought the item I waited 3 days and still hasn't ship. Contacted her several times and no response and I have to wait 7 days to cancel. I have asked the seller to cancel my order with no response, this is my first and last time ordering from this site wish I had seen these reviews earlier, and the shipping is waaaay over price for such a small light item.
Purchased a cute pair of rain boots. When I received them I tried them on and they ran small. I was told the seller did not false advertise and I was stuck with them because I should have known they run small. Hmm maybe I should have ordered a Crystal Ball First! Will Never use site Again!
I love shopping online! I've built an extensive international wardrobe just sitting at home... vintage Doc Martens, gorgeous silk Betsey Johnson dresses, the coolest All Saints t-shirts. Unique designer pieces I could never otherwise afford... and Poshmark has a ton of it at fantastic prices.
But... you can't communicate with your seller except through the site, so, if they only have one thing (like some pearl pink Chanel sunglasses for seventy bucks...) they are unlikely to check on "comments" and "offers" and you're just out of luck. Same with Admin; they are unresponsive, will not help you communicate, and if your seller just decides not to ship, they'll simply cancel your order out of hand without even trying to sort it out.
What kind of horrorshow is this? You love it, you make an offer, offer is accepted, seller doesn't ship... boom. Contract is void.
Hate it. Hate it. Hate it. Waste of time and hugely disappointing.
THEY DO NOT KNOW HOW TO RUN A BUSINESS, THEY DON'T ANSWER ON TIME, THEN SAME ANSWER FOR TEN TIMES, PLAYING STUPID AND TRYING TO BUZZ YOU OFF, THE GAVE ME CREDIT FOR SOMETHING TO PAYPAL ACCOUNT THAT I DON'T HAVE, I PAID WITH CREDIT CARD, BUT I ALL READY REVIVED THE CREDIT THROUGH ME CREDIT CARD, PEOPLE PLEASE DO YOURSELVES A BIG FAVOR DON'T DEAL WITH SELLERS LIKE THIS ONE YOU DON'T NEED UNNECESSARY HEADACHES. HERE ASKING FOR PROOF OF PURCHASE I WILL TRY GETTING A SHUT OF C/CARD
Tip for consumers:
i would stay away from this outfit
Products used:
i said enough
I have a customer complaining the the items she received were wrinkled. Duh! They're being shipped n a envelop. She put in a dispute. Mind you I then sent her a dress for FREE to practice ironing so she wouldn't ruin the ones she purchased. It's been 11 days and I'm still in review. All the items I sent were new with tags. Don't expect to call anyone at Poshmark. Everything is done by email on their timing. Closed my store
I have been buying on poshmark since February 2013,. I have been very pleased with all my orders, always packaged nicely, extremely fast shipping, items reasonable priced. Poshmark seller's have all the best brands and Trendy boutique items. These sellers are very friendly and very knowledgeable on up to date fashion's.
I have never ever been able to sell anything on the site at all. When I try to buy something if it says make an offer if I even offer a 1.00 less than the asking price I don't hear from the seller. I don't think this is a real site.
Poshmark is the #1 place to buy and sell fashion. Shop millions of closets across America? And sell yours too!
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