Poshmark

We bought two purple Kashmira blow out brushes this year. When the first one we bought in March died, we bought another in October. It also just died 2 months later. A warranty of 7 days from Kashmira or 3 from Poshmark, who we bought it from, is insufficient. I strongly recommend you use Amazon if you feel you must have this product. We have moved on to another manufacture and seller after wasting a few hundred bucks this year with Kashmira and Poshmark. Poshmark deserves it low rating.

POSHMARK is Very Good at ONE THING = Not telling you about ALL the Conditions & Restrictions that surround a "problem purchase" = Dirty, Stained & Discolored clothing being described as "Excellent Condition", that you DON'T find out about until AFTER you purchase then, having to WASTE even more TIME responding to & getting "jacked around" by One person after Another, including a Seller that thinks NOT getting caught in a LIE is the Same as telling the TRUTH!

A Gucci bag. They said there was minor wear and posted pics of what looked like a newish bag. The bag showed up ratty and smelly. Truly really bad. Put in for review and was denied. In fact, I wrote to the seller who laughed at me and said "good luck with that". I am fuming. I also took it to a luxury bag restorative expert and he told me it would cost 659 to make it usable. I actually have an app where I found emails for vp 's and have written to them.let's see what happens

Both times I have tried to buy something on Poshmark the money gets taken from my account and then the seller NEVER sends the item. Of course you do get your money back eventually... this is a great service if you want someone to take your money for over a week and nothing else because that's basically the only service they provide...

Mostly it is the customer service. You don't know until something goes wrong, the. You are out of luck. Ridiculous looping responses that say the same thing, unfair policies regarding returns, NO ONE TO TALK TO! They are sitting back laughing as they take in th the dough- what a racket. Dishonest thieves and liars.

Bought these shoes as womens size 8. While they are nice shoes, they are clearly men's shoes due to the length and width. Customer service refused a return because the tag says 8. I made two other purchases that were fine, but I deleted their app, because 2 out of 3 is too much of a gamble for me.

Poshmark's return decisions are not buyer-friendly. I purchased a sweatshirt and received a T-shirt. My return request was denied, despite the fact that the item was not as described. I even sent them pictures showing that the material is not sweatshirt material. They seem to believe the buyer's "I didn't mean to deceive" statement over my photographs.

Policies like these leave buyers open to scammers and deceivers. Try Mercari — they're much better and many items have free shipping.

I purchased a pair of shoes at my size. However, when I received them and tried them on, they were huge and I could not walk in them. It was the size I ordered, just did not fit as usual. I wanted to return them and Posh said this issue does not qualify? Wth. I have returned poor fitting items to amazon, zappos, etc. Now I am stuck with shoes I cannot wear. Will never use this company again.

I ordered a pair of leggings from Poshmark -
I had multiple pairs of exact leggings from same maker. When the Poshmark leggings arrived they were at least 3 inches longer and much larger than any of my exact leggings. There was no company tag on waistband as all other leggings have. I contacted Poshmark customer service, sent pictures and they did not help me in any way. Obviously these leggings were fakes, documented with photos and Poshmark did ZERO to make this right.

I had no idea about the bad business this site is supporting! So I purchased a skirt and a top in size XS from one of the sellers. Both items arrived and were obviously damaged and shrunken to children's size! I was shocked! The top measures 10.5" across the bust area! I had reached out to the brand and found out that it should measure 31.5 to 33"! I immediately contacted Poshmark, but a week later they have not allowed a refund! I am still in the process of trying to return this garbage, but am not getting anywhere. This is by far the worst shopping experience I've ever had. Do NOT waste your time and money with this horrible website!

I found a pair of Vionic running shoes that were advertised as being worn one time. I ordered the item and it came a week later. These shoes are completely unusable. They are very worn out. There is a lump in the liner of the right shoe that is very painful. I contacted the seller and Poshmark. They refuse to take shoes back and no refund. The shoe smells. It has damage on the inside and both heels.I paid 29 plus 8 dollars shipping and the shoes will be in the trash today. I had other people to try on the shoe and each one felt a hard lump in the center of the right shoe. I will never again purchase from Poshmark. I realize they are used shoes but clearly the misrepresented the condition of the shoes. Poshmark is slow to reply to concerns and offer the same generic response each time I contacted them. They offered no resolution.

I bought a pair of boots from seller on poshmark. They were deceitful with pictures and lighting and did not add color to description until after I refused to accept them. Poshmark sided with seller even though it was very obvious that the pictures were deceptive, if you have an issue they do not care about the evidence. They will side will seller. The first picture was the one shown on website. They appear gray. The second one is what I actually received. They are tan. Really don't believe they are even the same boot.

Despite proof of scams. Poshmark responds with form letters. In ordered 2 watches that have not been shipped (bundle deal) and they refuse to refund my money. The above bundle (2 watches), now says 1 watch for the same price as 2. See proof below.

Do Mercari, at least they messaging help, posh is ridiculously slow at answering your email and then they are no help at all. I can't get into my account, can't buy, can't list, can't sell. I have 600 listings that I guess I'm going to have to delete and start all over somewhere else. The other account has 102 items listed, even says at top it does, but there's nothing there

Do not bother unless you want 0% chance of customer service helping with incorrect listings. They are not only unhelpful, but also woefully dismissive. I purchased a pair of shoes listed as a baby's shoe (7) that was instead a big kids shoe (also 7). Because the shoe I received had the number 7 on it my request to return was denied despite numerous pictures clearly laying out the issue. The seller admitted to the error but because Poshmark had denied my return request they will not reopen the case and instead have put the blame on me for not double checking with the seller that they did in fact list the item correctly.
1 star is a huge over rating of this business.

Postmark violates it own policy, then offers credit for more as a solution. From their website-
"Note, using a brand name to falsely describe or promote an item violates trademark law, even if the item is not explicitly "counterfeit". For example, the use of the words "inspired by" followed by a brand (for example "inspired by Chanel") is prohibited on our platform. "

Spend elsewhere-

I bought Harley riding boots... the boot said 8/12. Which is the size I take... The boot does not fit... cant get your foot past the ankle... They would not let me return them because the size in the boot was right. These boots have never been wore for good reason. They are made to small... Probably been sold more than once on this site.

Worst platform ever with the worst car and customer services sold the old jade for $250 after about 10 days of waiting for the shipping label, emailed Poshmark customer service almost every day, and finally, they canceled the order, and that was it. No am moving all fine jewelry to another platform.

Not a bad way to shop… the only thing that I would change is that they need to cut down on the shipping charges bc u have to factor them into the price and in some instances it makes the item seem very expensive

I unfortunately spent 100$ on junk from a live show *******@monkeybutz
And Poshmark was no help at all. She sells stuff in a very dimly lit shed and I wanted to return two items that looked like she dug it out of the trash. Clearly Poshmark is more concerned with saving the seller who they make money off than the satisfaction of new customers! Not to mention they just send you a message saying nope not going to refund you and that's it. No one you can talk to directly. I completely understand why there are so many bad reviews. Don't waste your time on this Mikey mouse operation that doesn't even have a call center!

I got a genuine Dior Columbus avenue belt off of the posh mark site. The belt had been stored for years in the clothing drawer of the woman who sold the $300 belt for $25 dollars to me. When I received it was badly scuffed on the metal and body look a bit ashy from being thrown around the draw. This did not show in the pictures, but it was the real belt and I use it with my Columbus pouches that attach perfectly. I should have asked for more pictures. Heard you can get ripped off selling. Was going to sell my unused YSL and Baby Phat boots, but not sure after these reviews. I was lucky the belt was still worth the 25 dollars. My seller was fair in pricing that low.

If I could give it, zero stars, I absolutely would. As a seller, they put all the risk on you while taking high fees, they allow buyers to destroy your items send them back, and then you are out your item and any compensation.
They will accuse you of selling fakes as their way to not handle the situation of what the buyer did. You can have the receipt for the purchase of the item you can have time and date stamps photos showing the item left you in brand new condition, and they still will do nothing about it.
Worst platform ever

I've attached photos of the soiled disgusting nature to the item I received back

Have FEAR when ordering from here. No matter what, they don't except returns. Or you can ask 50 questions to the seller before making purchase. Make sure the measure tape is in picture. I've bought 5 jeans and sold boots from this app. One Pair of jeans was not the correct size as mentioned. It should be a 26. I ordered a 29. $40 They are so small I can't even zipper them. So I have to keep them, says Poshmark. Poshmark says it's my responsibility to ask them to measure it before buying. There are pictures of the jeans that clearly says 29 R. Why else would I need to ask questions? The seller should have to except them back. Poshmark is treating me like I'm a problem. Even though the seller has had bad remarks on her. I have pictures to prove it.
In picture the first pair (29) are my complaints. They should be a 26. They should be wider than my 28 behind them... can't send picture. It's not small enough;(