Poshmark

The short story is that I rarely use a credit card online. Just don't like it. I needed to purchase some clothes and so had to give Poshmark my credit card. I remember thinking that this site probably doesn't have the security necessary to keep card info secure. I was right. Just had 6 charges on my credit card -- a card that I haven't used for some time.

Also, I ordered some shoes from a seller. Shoes looked new. I literally put the shoes on in my car and walked across a parking lot and they were destroyed and coming apart -- totally unwearable. BUYERS BEWARE.

I ordered a Coach Bag. It was not the slightest as it was listed. I requested a refund, to which they stated NO. Claimed I should have asked more questions to the seller. The bag was pricey. Poshmark offered me a $5 credit. Woo... I don't know about you, but I have to "try" a purse on before I decide if it's a keeper. A bag has to "mold" to a woman's body. I will now stick with buyers on Ebay that offer a return. Just ridiculous that there is a "no return policy." Ciao Poshmark!

Although my purchase arrived quickly, the item I received was not the item I ordered. I reported this and after review, they notified me that they would "Grant" me a refund and provided me a return label. However, they indicated to get a refund I must return everything in the order not just the wrong item and that I had only 2 business days to do so, or they would reject the return and deactivate the shipping label. Their error, but I have to jump through their hoops and really "Quick". Poor customer service. Never again.

After you order the seller has to get the shipping label, so it'll take awhile to receive product. Also customer service doesn't answers emails. I realized a few hours after I ordered, that it wasn't really that great of a deal and what if they don't fit me but there's no way to cancel the order. So be pretty sure you want it, take your time. Lastly, I think the only reason you can return is if the product didn't match description. But what I'd f they don't fit? I don't think they can be returned for that reason. For these reason, I will hesitate to order from Poshmark.

Bought a few things that were available and paid for it, then receive an email few days later stating- item not available- and refunded money. Received some items that do not fit the description- all items you MUST pay shipping. I purchased a pair of boots- said they were new- see pic on what they shipped me-- so all in all i tried a few things to give the site a shot. After a few weeks- hard PASS on POSH!

A user bought my item on Sunday and I mailed it Monday and she received item Wednesday. Gave me a 4 star review because of ship time and that I wasn't responsive. She never asked me any questions or anything that I would of had to be responsive to. I think shipping the item 1 day after someone purchases it is pretty fast if you ask me. And I can't dispute the rating like you can do on eBay. To me it's not fair. In Poshmarks policy it says they allow the seller 7 days to ship item. Maybe the buyer hasn't read through the FAQ on Poshmark but give me a break.

So many fake bags! I have purchased 2 LV on here and was told they were authentic. Well they arent. Poshmark has too many scammers and Im the dummy that was duped. Lol. They take weeks to refund and approve your "case" never respond to emails. I cant wait to resolve this so I can delete this awful app! Btw when it first was up an running it was awesome, sold alot on here. But BUYER BEWARE when you spend alot of money and you are duped, it takes a long time to resolve and get your money back.
So over it.

I wish I could give less than a 1 star. Their customer service was rude and dismissive and were unwilling to work with me regarding a suspected counterfeit item. I deleted app and will be using The Real Real. TRR customer service is superb!

My experience overall has been terrible. I purchased a modcloth dress for my daughter described as size 6. We buy from modcloth all the time and know her size- it was so tight she couldn't button it. I even had my other daughter try it, who is a size 4, she couldn't button it either. Since it was only $18 I wasn't too worried, I'll just give it to someone else. Next purchase was boots- seller never sent so poshmark cancelled. Next purchase was a lululemon top. I offered $5 less than asking price. Seller never responded and then saw she sold it to someone else for my asking price days later. Final straw- paid $40 for anthropologie dress that again was much smaller than described. This time I tried to return and was denied. So basically I've wasted $48. I'm done!

I purchased a veil from a seller in California through Poshmark before reading Poshmark's reviews. The item was shipped but the USPS tracking information went completely stale. I reached out to the post office 3 times and got only 1 response. I wrote Poshmark and asked what the next step was while I read their pretty awful reviews and became terrified that I had made a huge mistake. I am writing this review to say that maybe they have made some improvements. Customer service responded within at least 48 hours and told me that after the 14th day (I believe that was the magic number) that the item appears to still be lost by the post office, to write them again. So I wrote them again after the timeline expired to say it was still lost. They replied again within a couple of days, confirmed the item must be lost, and they refunded my money immediately. That's it. No big deal... issue resolved. Just wanted to share my experience.

The seller never shipped my order and doesn't answer messages. I've been trying to get a refund and Poshmark customer service has one excuse after another. Still trying to get my refund. Don't order off of this site!

I bought a camisole & the girl shipped it right away. Well something happened with USPS & they shipped it back to the sender. I contacted the sender & Poshmark. The sender has gone out of her way to help me get my package luckily. Poshmark does not believe that I have not received my package even though the tracking information clearly states returned to sender. At least Ebay will go out of their way to give you a refund. Poshmark is run by morons who basically want to screw you over.

I recently purchased an item off of Poshmark- when I received it, the item was not as described. Filed for a return and even provided photos & screenshots of what I thought I was purchasing vs what I received. Poshmark denied my return, and even messaged back to say that I should have checked with the seller first before buying. Um, what's the point of having a listing describing the item if I need to ask the seller questions first? And why have a return policy if you're going to deny people a return, even when they meet the criteria? Never going to use again, would not recommend.

I bought a blazer from the website advertised as 48R it was not. It was 42and after I asked for refund they declined and they said I should have asked the seller! That so dumb … If the seller advertised as 48R why the hell he is going to tell me otherwise. They told me to relist it. It's a scam to make people sell over and over in their website. This is not eBay nor Amazon also it's impossible to call them. Be aware and shop at your own risk.
Take care

If I could give this site zero stars I would. I purchased a dress for $110 dollars. The dress arrived stained because the seller wrapped it in blue tissue paper. The seller and I agreed I should take it to a dry cleaner to see if the stain could be removed. The dry cleaner was unable to remove the stain. The seller agreed I should receive a full refund. When I contacted Poshmark support they told me they could only refund half the cost because I didn't file a formal refund request within their 48-hour window (when the dress was at the dry cleaner.) So, I paid for a dress that is sitting in my trash can. Even though I explained my situation to both Poshmark support as well as the seller, Poshmark refused to refund me and the seller turned her messaging off so I couldn't contact her about the issue. STAY AWAY from this site.

Purchased a pair of Tory Burch flip flops size 10. When I received the shoes there was no shoe size shown and didn't even come close to fitting my foot. I reached out to a Tory Burch representative online who told me that the measurements of the shoe that I was delivered was a size 8. After 9 attempts to discuss the situation with a Poshmark representative, sending them the pictures they asked for all within the timeframe given, I received an email saying that the return was rejected because I couldn't provide a picture of the shoe size on the actual shoe. I've never written a negative review but this was a total scam and I hope this helps someone to not have the same happen.

I purchased a very expensive dress in good faith from seller dz2015. The dress was marked New With Tags. I received the item & yes it had the tags on; however, the dress had an overpowering scent of perfume. It was so bad it was making me sick. I hung it up in an open space to try to air it out. It was so bad, the entire room reeked of perfume. I doubted if even the cleaners could get it out. I immediately reported the problem to Poshmark. After a few days of investigation they said the seller represented the dress correctly & offered me $20 on a future purchase. I replied back that I didn't want their $20, that I was very angry as I felt the seller did misrepresent the dress by not advising of the smell. I will never purchase another thing from Poshmark, they are crooked.

Do not use Poshmark! I ordered a couple of items from a seller, one of which was a pair of shorts. The seller said the shorts were a size 27. When I got them they did not have a size marked on them and were obviously at least three sizes smaller. I asked Poshmark to review the order so I could return the item. I sent pictures of the item next to a true size 27 waist and it looked like little kids shorts they were so small in comparison. They got back with me and said that the item did not meet return policies and that brands all fit differently. Do not order from them, they do not stand behind the products they allow to be sold on their site!

Do not ever every buy anything from Poshmark! Once you make that click you are on your own. They don't respond to your emails, there is no phone number, if the item is damaged no one cares. You are really on your own.

This company is pure trash! They didn't accept one of my CC (the one I use regularly) and I went to switch the card it blocked my account. You can't get a hold of anyone from support because they don't talk to anyone and their email support is vague and non-responsive. Any company that doesn't talk to their clients is f******* trash. I tried to delete my account but can't (see photo). They say I have a pending transactions but I can't do anything because MY ACCOUNT IS BLOCKED! If you use their website platform there isn't a single place to log out of your account either. This company is f******* worthless.

If you sell stuff you probably will do fine but as a buyer stay away you have no chance to return your item is actually impossible to return the item even if doesn't fit you you must prove that the item is wrong or something else but if it doesn't fit you they will deduct the money from your bank or credit card and Poshmark will denied your return claim! Stay away terrible company and no customer service whatsoever!

Buyer lluvia123 bought my item, then cancelled, claiming it was purchased by mistake. It was repurchased by the same buyer and after receiving it, changes her mind again, but this time claims its not authentic. I didnt have a receipt for my year old used item proving authenticity. Poshmark decided to refund the buyers money on the unproven claim that the item was not authentic. Dont waste your time selling used items on Poshmark unless you have receipts or proof something is authentic in the event you are questioned about it.

Poshmark is all about money. You have to be wary about what you are purchasing. I personally would never purchase from a seller without looking at reviews. Additionally, I don't purchase items with only one picture. I always ask questions before I buy. Simply put, I try to take all precautions possible. As a seller, I try my best to have an aesthetically pleasing shop as well as a budget pleasing shop. My pictures are not always great so if I notice an item not selling, I update pictures and/or information. You get out of it, what you put in. I like the social aspect of this site as well. It is a social, friendly platform as well as a shopping site. Decent site and great items.