Poshmark has a rating of 1.3 stars from 2,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Poshmark most frequently mention customer service, phone number, and credit card problems. Poshmark ranks 62nd among Consignment sites.
I bought something in the picture its looks like it is 4 feet long when i got it it was 4' long & they would not take it back or give me back my money
Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won't allow me to return it and get money back. I totally overpaid for a used piece of pajama top.
I would leave a NEGATIVE review if allowed. Placed an order. Price was reasonable and the reviews for the product were good. Paid asking price, tax and shipping. 3 days later, I get an email stating that my order has been cancelled. "Bundle with other order" was the reason given. First of all - HUH? Secondly, there was NOTHING in the description or listing to say it had to be 'bundled'. Will NOT do business with Poshmark in the future and will tell everyone I know that they are scammers.
Once you 'use' Poshmark in any way, you get on their spam list. Despite repeatedly 'unsubscribing', I still get 4 - 5 emails PER DAY. Federal law says if you 'unsubscribe', they HAVE to quit spamming you. I wish someone would let Poshmark know about that law!
I send my sold Chloe bag to get authentication from poshmark. They told me they can't identify it. And I have to send 20 bucks to them to get it ship back to me or they will get Rid of for me. I am like wtf I feel so stranded with my bag with them when these dumb $#*! can't even Authenticated a real bag.
I am new to Poshmark and they deleted my closet without telling me why. I sent messages to customer support; however, no one responded back concerning why the items in my closet have disappeared. In addition, I am no longer able to follow other poshers or repost items to my closet. It seems that I have been punished for something I am not aware of and Poshmark refuses to tell me what happened in order for me to correct it as someone who is new to the platform. If this is how Poshmark treat those new to the platform, I will go to other reputable platforms with better customer service.
Tip for consumers:
I am new to Poshmark and they deleted my closet without telling me why. I sent messages to customer support; however, no one responded back concerning why the items in my closet have disappeared. In addition, I am no longer able to follow other poshers or repost items to my closet. It seems that I have been punished for something I am not aware of and Poshmark refuses to tell me what happened in order for me to correct it as someone who is new to the platform.
I purchased a large sweater for a birthday gift, when it arrived, it said 3 on the tag, like a 3x. This was way too big for my husband, upon trying to return it to the sender, I followed the instructions from poshmark and when I signed up and made and account I was supposed to go to my order to send photos of what was wrong with the product. The problem was when i made an account there was nothing under my purchases. I wrote poshmark back in order to understand how I could return this item, i sent them all the details I would have had to put under the purchase, including a copy of the purchase and Posh mark never responded. You ONLY have 48 hours to try to get a refund as they disperse funds to the seller 48 hours after the package has been delivered.
Needs less to say I will NEVER order anything off Poshmark again!
I'm a seller at poshmark, TOP SELLER and because they don't care about us seller I'm quitting poshmark, they're unfair and let buyers scam us sellers, They don't care about anyone but the money they're making from the sellers and buyers. Don't ever join poshmark, they're rude and unfair. Don't waste your time on them. Plus the take a lot from us the fee is way to high, Mercari will always be better. Go to them instead.
Tip for consumers:
Stay away
The seller's on this site aren't committed at all! I've bought items never got them, asked questions and I never got answers, made bids never heard anything back. The seller's need to be monitored and reviewed to be able to sell. I'm going back to EBAY :)
I ordered a pair of 110.$ shoes on poshmark, I followed the size guide beside the shoes. The wrong size was sent to me. I asked for the correct size and was denied! They showed me a differnt size guide than the one that is STILL listed online and insisted I was wrong. A simple google search and anyone could find that I was correct. Horrible service. One star is too many...
ALERT! Poshmark retains buyers' personal bank info! I tried to use Paypal and Poshmark would only accept it if I agreed to "auto pay" which means buyers must give Poshmark the password to PayPal! ( or credit card numbers, which they retain). Who would trust Poshmark with passwords? They could can' possibly keep passwords secure! That's why I use Paypalso my account access isn'tarchived by Poshmark or any other company. BTW: Not all companies archiveebay doesn't.
Lazy sellar sent me wrong item 5 days after purchase. Than wanted me to. Send it to the lady that bought my wrong items.
Grant it she. Never sent me my item.
Just a cluster nightmare. Way of. Doing business
Horrible "business" practices. You will have to put a lot of time in when you are scammed to try to get your $ back. Site allows you to be scammed for hundreds of dollars for weeks before they even consider
Pretty ridiculous that my order shipped on 12/8 but still isn't here yet and is now sitting at a San Bruno USPS with no tracking update since Monday. I would love if someone from Poshmark could look into this and get this figured out - pretty annoying.
This person posted some shoes on poshmark & whe I received the shoes they had a tint of light sage & the packaging was awful. No thank you note & when I decided to do a return claim Poshmark denied it. The seller very argumentative with me when I was sending a message to poshmark. Anyhow with this incident I've decided not to buy from poshmark. This is the name of the seller on poshmark. Alex
*******@alexpmahl. Very rude person
Tip for consumers:
Don’t buy from this seller. Alex
M
@alexpmahl
Products used:
Shoes which were not described & I wasn’t satisfied & the packing was not all that. Not even a thank you note
A seller as many sellers on poshmark are selling CPAP Machines illegally. You must be a Certified Reseller of CPAP machines to sell them. Otherwise its illegal. Some sellers on poshmark are just dumb. EBay wont let you sell them.
Products used:
CPAP machine by philips resporonics.
Bought a footjoy sweater last week. Came in and was obviously shrunk. Wasn't even close to the original size. Sent picture to poshmark and they said sizes may vary and I have to keep the item! It looks like a kids sweater. I'm done with poshmark
I ordered a pair of True Religion Jeans from Poshmark. The seller told me they were in excellent used condition. They were disgusting and had fresh skidmarks on them. I contacted the seller and asked for a refund and she immediately blocked me. I opened three cases with Poshmark and they ignored me until the grace period had expired. They told me they couldn't do anything because the grace period had ended. They don't seem to care that they have people who wear jeans with no underwear, crust the jeans all up and then ship them out! Absolutely disgusting and unhygienic!
Bought an item and seller never shipped it cause they haven't logged on in I don't know how long, canceled purchase and bought the same item from different seller and they did the same thing. Can't rely on sellers cause they haven't looked at there listing in however long! Can't guarantee you'll get your item!
Purchased an item that was totally damaged. There Web site would not let me start a return process. I sent pictures of how horrible the product was. They still wouldn't let me return. They totally misrepresented item.
Very poor customer service and quality of items sold on their site. I Purchased a pair of jeans that were defective in the tailoring. It couldn't be seen in the pictures posted on the post Poshmark website but once I received the jeans and tried them on the inseam was drastically off putting the inseam towards the front of my thigh vs. down the inner thigh inseam. Poshmark denied my claim and would not allow me to return the jeans for a refund and I ended up eating the price I paid for the jeans. The quality was very poor. I will be throwing these jeans in the trash as they are not suitable to be worn. Very poor customer service and seller integrity. I'm guessing the seller had a much bigger account than me which swayed Poshmark to make their decision which benefited the seller not the buyer in this case. I will never purchase another item on Poshmark again…buyer please beware.
I have been on poshmark since 2013. I've sold and bought. I've never had a problem until the last week. I had a case against me due to someone "assuming" she got all three dresses even though were listed separately and different sizes and colors. Then, I got a 3 star rating for a pair of jeans I took pictures of the flaw. Then I she said the reason I got the lower review was "because the chain was broke(sic)" I posted pictures and descriptions of the chain. Smh. Common sense and the ability to read. Anyway, poshmark refused to take my side as a seller both times. I've been scammed as a buyer several times, and NEVER won my case, once being sold fake up. I don't get it. The customer service is abysmal, with no way of contacting them. I pulled my closet, and intend to file an actual complaint with the BBB and FTC. PROPER businesses take care of their buyers and sellers.
The WORST damn site on the internet. They insta take your money, sellers LIE about the items and drag their butt to ship IF they ship and when you get the item, it's not as described and I have to wait 10-14 business days for a refund! They try to smooth it over with a $5 credit which is laughable. AVOID this site!
WILL NEVER ORDER AGAIN! Dress came damaged was not stated in the description. I filed a report. You asked for more outdoor pictures within 24 hours. It was raining, however, I still was able to send the pictures before the 24 hours. Yet my case was closed before the 24 hours was up. Now I have dress that will never be worn because it is damaged right in the front. You don't protect the customers so I will never purchase again and I will be sure to spread the word!
Terrible customer service. At least they responded to my email, but I purchased a winter coat, a not so affordable one, and it didn't fit the way I liked. I would have continued to shop for the right one, but they wouldn't accept my return. Also, I bought a pair of "designer" sunglasses a while back and they were FAKE, didn't fit my head right, and broke after a few wears. NEVER AGAIN
Tip for consumers:
Stay AWAY - Don't shop here. Save yourself some stress!
Products used:
Well I have this jacket now that I don't like and have to try to resell.
Bought a North Face vest. Ad had a grainy small photo. Vest arrived and had a bad fragrance like it was there to cover up something worse. What looked like the typical North Face logo was something else, It was a corporate promotion/logowear item. Poshmark refused the return. I have over 800 transactions on Ebay with no problems and I have honored returns because a buyer simply changed their mind. Stay far away from Poshmark. Ebay is GREAT!.
I bought an item and when I received it I realized it was a different item from the description. I tried to get customer service to help and they were rude and unhelpful. It seems like a very dishonorable company. I will never buy anything from there again.
Tip for consumers:
Don't order from them because they don't stand behind anything. If your item is not right you probably will have a very hard time getting a refund.
Products used:
clothing
First time on poshmark, asked seller waist measurement for pair jeans, she told me there in storage so I said I'll buy them just need waist confirmed to make sure no alterations, she told me I'm harassing her for measurement, it's her right to not give measurement and take my business elsewhere so will not be using poshmark, a total joke, seller was a seller with alot of sales too, won't be using poshmark
Poshmark is the #1 place to buy and sell fashion. Shop millions of closets across America? And sell yours too!
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