Poshmark

I order a turtleneck sweater and the seller drop the ball on this one it's been more than seven days and no product. I should have read the reviews first. They won't get my business EVER AGAIN.

Hi!
This is about Poshmark they have the worst customer service ever.
I'm new here with Poshmark and here for the first time trying to buy some boots that I like!
I've made an offer on this boots!
Seller took my offer! (good)
Poshmark takes the money from my card! (still good)
Poshmark cancels my order & says I have to Identify myself!
But why AFTER COLLECTING MY MONEY? (not good)
Then I can not Identify myself! Can't find out how! But It gets worst!
To get my money back to my Visa it will take 2 weeks!
Why they didn't verify before taking my money?
Poshmark could've process & send my order, then figure out how to Identify me! I am starting a claim because they can not do that!
Now I have lost the Item I was buying!
On top of that I have no money on my visa!
I'm Soooooooo Sooooooooooooooo MAD MAD
AND FRUSTRATED
IF POSHMARK WANTS TO VERIFY THE BUYER IDENTITY,
THEY CAN NOT TAKE THE MONEY FROM A CUSTOMER'S VISA BEFORE IDENTIFYING HIM

Over the years I've purchased many things on Poshmark and just recently started posting items for sale. I am meticulous about accurate advertising and prepping my clothes for sale. Unfortunately, I've had more than a few bad experiences when purchasing things from Poshmark, namely clothing that is not accurately advertised. I just purchased an Eva Varro skirt *******@marisolsbazaar, paid $40 including shipping for a skirt that was advertised as being in "Excellent condition." It was not.

The first thing I do when opening a purchase is smell it - sound weird? Not really. If something reeks of smoke or perfume or body odor, it's pretty gross. The skirt DID reek of cheap perfume and body odor, which is impossible to prove, but wait there's more, the elastic waistband was completely stretched out (disguised in the advertised photos), and the white parts of the fabric had obviously been washed with dark colors because it was a sickly shade of gray. I appealed to Poshmark and sent them pictures of what the skirt really looked like, to no avail. After much ado back and forth, they charged my card anyway and said there was nothing they could do. Shame on you, Poshmark *******@marisolsbazaar, and buyers beware!

I purchased 4 items, 3 from great sellers and items arrived perfect. One item was listed as new with tags but arrived with very strong body odor in the under arms. I reached out to the seller to try to resolve the issue. She refused to work with me. She said it was new and the tags proved it. Well, someone had it on long enough to make it smell in the armpits. There are plenty of people who wear items and then put tags back on to get refunds.

On EBAY sellers would note smells of any kind, if it came from a pet free home or smoke free home, etc.

I disputed it with Poshmark who took 3 days to get back to me, and they said they would take $5.00 off and I could relist it! Are you kidding me. I paid for new and you want me to resell a smelly top as new and be dishonest. Nope! No doing it. YOU have NO STANDARDS. You protect dishonest or lazy sellers and buyers have no way to leave a review - so I am leaving my review here. I even said I would pay to send the top for someone else to smell it.

I called Visa to dispute the payment. I fully expect to be kicked off Poshmark - which is fine, since they obviously don't want my business, I am happy with the protections I get on Ebay. Watch out *******@destivia_design!

Sign up with code PVVQE to save $10 and they have $. 99 shipping today soooo win win buy something that cost less than 10$ and practically get your first item for free! (: love love <3

Posh isn't worth the risk! I have been a reputable seller, my account was locked for exposing a scammer, that tried to scam me. I put a listing in my closet warning others, I didn't even list the scammer's name just posted her "stolen" pics proving they were fake! The buyer has no protection! And customer service is nonexistent! The only way to contact them is through email, I don't even think they read the emails! I messaged them twice regarding this, I got the same generic email twice from two different people and it took days to get that! Now they are withholding my direct deposit, I don't know if its due to my account being locked!? I also made a down payment on an item... I'm sure I am out that money for sure! My account has had perfect sales/purchases every time until this instance. I urge anyone that has been scammed by this company to notify the Federal Trade Commission. It's nice being able to read reviews but the only way to stop this fraudulent behavior is to notify the proper authorities! You can also notify you state's Attorney General and the BBB. In the end the risk isn't worth it!

WARNING: This is the SELLER I bought from: https://poshmark.com/closet/trendyexpress7

I bought a "cow leather backpack" which I realized upon arrival was a fake. It has a "genuine leather" tag attached to it by a little chain, but it clearly smells like a bag made from PVC leather. Even after being removed from the packaging for hours, it still smells like plastic. You can tell by the feel that this bag is NOT made from leather. It looks like a cheap Target or Forever 21 bag. If it was listed as "leather look" that would be a different story. But the seller clearly listed it "Material: Cow leather"

I reported this to Poshmark immediately and their response after waiting 3-4 DAYS:

"We are sorry that you had issues with your order. Unfortunately, this case does not qualify for a return. As a courtesy, we have added $10 in Posh Credit to your account which can be used toward a future purchase. You can also keep the order and there is no need to ship it back to the seller. We hope you are able to find something else you love.

Here are the reasons why this order does not qualify for a return:
- item was not misrepresented by seller, welcome to re
- list to sell in own closet

Have any questions? Get answers at our Support Center or contact us.

Sincerely,

Poshmark Community Team"

I have no interest in using the $10 credit or RESELLING an item that is made from fake leather, but is labeled as being made from leather. I am not purchasing again from this company that allows irresponsible sellers to make money off of selling items that are fake.

Ridiculously difficult to purchase item, won't acknowledge my PW, 2 hrs of attempting purchase, they accepted CC payment, but now no record of item being sold. 2nd attempt@ purchase, sale was Cx w/no reason. EBAY SO MUCH EASIER! Done w/ Pmark!

Ordered a pair of boots based on size as advertised. Boots received marked correct size ordered but too small. Believe item mislabeled. Company policy considered "fit" not a reason to request return. "DONOT ORDER ITEMS BASED ON SIZE FROM THIS WEB SITE." as they cannot be returned if they do not "FIT PROPERLY".

Shipped a purse 2 weeks ago. Never received payment. No one from Poshmark responds to my complaint! Payment has been pending for two weeks but buyer received handbag. RIPOFF

Beware! If you buy something from Poshmark they will not accept returns. Once you buy they delete description and you cannot proof anything. I would be ashamed to donate items they sell there.

Ordered a shirt that I needed in 7 days for a special occasion. Website said it would arrive in plenty of time. After 7 days it has not even shipped. Now I'm screwed.

I purchased 2 pairs cool looking shoes/boots, both from same vendor, both shoes marked size 8,, they were 1-2 sizes too small, like size 7 & never fit, could not even walk in them, opened a case, poshmark, puts you through a big hassel & run around to prove your case, feel like a criminal here just to try to get a refund,, totally UNFAIR,, UNJUST, UNPROFESSIONAL, I send pics, & sizes, I send all requested info. They send back,, sorry you did not reply, really, guys,, a big lie from poshmark staff, they reject all refund requests, I will really carefully consider ever buying from this site agian.

Shipping rates of $6.95 on a $5 or $10 item turns me off. I won't buy it. And when they offer discounted shipping it is usually at a time of day that is impossible to take advantage of it!

What a terrible site. The items are totally misrepresented. What I received was completely different than what I ordered and they do not allow returns. You are better off buying from another site.

I paid for a handbag and a week later purchase was canceled stating owner no longer has item. But the next day I saw same handbag, at a higher price, from same seller.

Yes, there are a few successful sellers in poshmark but overal there are many unsuccessful sellers who are trying very hard to sell one item.
After an initial and unsuccessful try to sell my extra items in 2013 I left the site for almost 1.5 years. Last month I started back a gain do to many emails. During the past year I even did not look at my poshmark closet even once. I sold some of my original items in other sites or donate them.
Well I found out I just had one chance for selling one item!
This time I followed the direction and tried so much harder and sold one new shoes that worth about $40 for $10 and got $ $7
I still believe that poshmark started with great idea but the poor performance for sellers are due to many weaknesses of the site. The amount of profit poshmark is making maybe is satisfying its owner and management but by eliminating a few obvious weaknesses poshmark can double or triple its profits.
The search category is designed wrong for example I was looking at Interview outfits and children clothing shoed up!
Th re are many other weaknesses that I am sure the managment knows and ignore!

Item not as advertised I ordered women shoes and got men shoes that is way to big. I am trying for a refund unfortunately, I am bring rood that they don't have my size while never mentioning a refund

I received a damaged item and was refused a refund. I ordered a sweater from COS exactly like one I already have but this one came having been washed in a washing machine so completely ruined.

This month I have had to get the attorney general and the BBB involved I. Dealing with Posh mark. In previous years it had been great but recently they have zero customer support available. I was hacked and all my funds drained into someone else bank account. Had to file a police report and get the agencies involved to even hear back from Poshmark on the issue. It took DAYS. Then I have purchased 5 different items that sellers just didn't bother to ship and I had to cancel 2 weeks after the orders were placed. No way of reporting these sellers. Yet I sell a used coat with pictures and description. I have a flawless 5 star selling record. I am an ambassador and I ship within 2 days (because apparently Sunday's throw you shipping off) and I have to deal with garbage from a buyer with less than a fantastic reputation because a used coat described as a used coat was used. And she can comment and tear down my rating because she made a mistake? And nothing can be done It's maddening and ridiculous. And FYI if you sell watch your account. They were somehow able to hack mine without a notification being sent to either email nor the number I have on file. Change all my banking info then add theirs. Take all my money and there is no security or fraud department readily available. You have to email and wait.

Someone bought a bundle from me and took out a case against me that was approved. They sent back two out of the three items and got a refund for the whole thing Happened 3 times

They allow buyers to send goods back and even when you receive an empty box back they will simply send you a standard email. So the buyer has your stuff and you gave nothing. Stay away

I ordered a backpack. The seller shipped it 2 days later. The website interceded and canceled the order without telling me, returning the item to the seller who no longer had it WEEKS later when I finally found out what had occurred. DO NOT BUY ANYTHING ON THIS SITE. Terrible!