Poshmark has a rating of 1.3 stars from 2,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Poshmark most frequently mention customer service, phone number, and credit card problems. Poshmark ranks 62nd among Consignment sites.
I bought something in the picture its looks like it is 4 feet long when i got it it was 4' long & they would not take it back or give me back my money
Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won't allow me to return it and get money back. I totally overpaid for a used piece of pajama top.
I`m writing one more bad review and think it will effect after all the bad reviews, anyway I bought a military style wool jacket that says 42/L size which means it`s large but the jacket was XL or XXL so I contacted the site to see if I could returne it, they argued that You can return items from Poshmark, but only if the item you ordered never arrives, or doesn't match the product description I said that you sent me an XL jacket that it should be large now what I have to do with it, the answer was We have reviewed the case you submitted. Unfortunately, this case does not qualify for a return, this company could do buisness in another country but not here.
Tip for consumers:
Worst expirience ever don`t trust.
Products used:
Jacket
Awful website and service. I purchased a bag for the first time on Poshmark last week that turned out to be a fake FENDI bag, in addition to it being broken and missing hardware (not mentioned in the ad). The bag was advertised as a FENDI bag and it was priced as a used authentic bag should be. Yet, the very same day I received, Poshmark would not allow me to return it or report a problem online as they instruct you to do (even though their policy is to allow returns within 72 hours of receiving an item not as described). Poshmark also doed not have a customer service number you can call. Everything is email. I made a second purchase the same day I purchased the alleged Fendi bag. However, the seller has yet to ship it and Poshmark, again, will not allow me to cancel the order even though they advertise that an order can be cancelled if not shipped in 7 days by seller (today is the 7th day). Poshmark does not comply with its own policies, and facilitates fraud and copyright infringement. It's really awful. I am currently at a loss of over $400 - all in my first two purchases through the Poshmark website. BEWARE, I would think twice before purchasing anything from this site!
Don't shop with poshmark becaus they will rip you off, I bought 17 statues and I spent $700 most of them not match the info and some broken and repaired and they do not accept the return
Tip for consumers:
Be careful
Make sure you ask questions about the quality of the product specially ask them if it’s not damaged
Products used:
None
All went to trash
Buyer beware! My first purchase experience on this site has been a nightmare! I ordered size 34 shorts from a seller, what I got was size 31. When I tried to return them, the seller said it was my fault because the description said actual waist 34 and tag says 31, even though they were listed as size 34. Well measurement of the waist of the shorts was actually 36.5 inches, so seller was way off anyway. And who lists something as the measured size and not what the tag shows! I opened up a case to return the shorts, which I thought would be a breeze, but instead I get hateful messages from the seller calling me a liar and calling me a scammer. Because I wanted to return A $39 PAIR OF SHORTS, people. Yes, this is a true story! Poshmark hasn't stepped in as of yet, I keep getting harrassed by this seller and they let this happen? I keep telling the seller to stop contacting me and let Poshmark handle it but she keeps harrassing me! I emailed them yesterday because they have no phone number to let them know what was going on and how the seller was attacking me, and I get an email that says "please send us pictures of the actual measurements and the tag size". They didn't even address the seller's harrassing messages! This is my first and definitely LAST purchase on Poshmark!
I have been trying to log in for 3 days to see where my order is,,, i have the correct password and email but my sign in keeps being rejected. I will never order from them again.
Not the best, not the worst. My experience has been fairly mixed with Poshmark, but would still shop with them again. Sizing is a bit of an issue, but once the sizing is right, it's really good.
EVERYONE BE WARE! THERE ARE A LOT OF SCAMMERS ON THIS SITE. I WAS VERY NEW TO THE SITE, AND WAS JUST LEARNING HOW IT (DOSEN'T) WORKS. I GOT SCAMMED OUT OF $3,200.00. I'M NOT BLAMING POSHMARK. MY OWN FAULT. JUST GIVING YOU ALL A WARNING. BE VERY CAREFUL. "DO NOT EXCEPT ANY CHECKS." GET YOUR MONEY DIRECTLY THROUGH POSHMARK. GOOD LUCK TO ALL!
I have been on Poshmark for 3 years, and I can tell you that some individuals on Poshmark will try to take advantage of the people who price their items for a cheap price then go on eBay or another reselling app to "flip" the item. Moreover, I have had people buy my items then attempt to flaw the item or return it if it was deemed "un-resellable." They deem items un-resellable if it wasn't an item on trend or the resale value was low. Basically, if these resellers cannot make a profit off your item, they will attempt to do all sorts of return and stuff. Therefore, make sure that you thoughtfully write your listings with utmost transparency. I am just a bit disappointed that Poshmark allows these types of customers on here. Some of these resellers even dare to resell your items on Poshmark for a way higher price. It has really became a sourcing tool for resellers and not so much for customers to actually wear & enjoy clothing. I hope with the increase in shipping that it will perhaps deter resellers away from using this as a source of their inventory. My hope is that people will actually enjoy their purchases rather use them for profit.
The purchase was from seller Erica Hawley, I paid for size 8 shoes, but she sent me a 6 1/2. I emailed Poshmark about the problem, since there was no contact information for the seller, I got her information when she mailed the shoes to me. I was told by Poshmark to prove to them that there was a problem, and to take a picture of the item and post to their website, which I did twice, to no avail. Then I was given so many hours to comply, or the money would be given to the seller. I had to file a claim with my bank to get the thing resolved. They have no phone number, no chat, no return label, NOTHING that will help the buyer. Finally thanks to my bank I had a return address to send the item to, but I had to pay shipping charges for the mistake of the seller Erica Hawley This is the worst company to do business with... WARNING: PURCHASE AT YOUR OWN RISK...
I am strictly a buyer on Poshmark and have never been disappointed or mislead. I can say that I have had HORRIBLE experiences with Mercari (as a buyer) and would never recommend that place to my worst enemies! With Posh, I love the communication I have with sellers and the ability to make offers ect. If you love to shop for good deals as much as me, with a place you can TRUST, i suggest Posh!
Do not buy off these people. I cancelled an order and they took my money and will not cancel order. The shipment did not ship to me as the buyer said.
I love poshmark! If you use JRIFO as the invite code they give you a $10 gift card (which can be used to pay for shipping too - I got a shirt completely free with free shipping!)
Why is Popshmark adding shipping and their fee's into the seller's 1099-K? According to the information provided on Poshmark sellers account. Poshmark is asking sellers to provide SS# or Tin # or EIN #. It reads: " As part of changes to US law, beginning in January 2022, Poshmark is required to provide any seller with^600.00 or more gross sales on our platform during the 2022 calendar year with a form 1099-K. If you meet the $600 gross sales threshold for the 2022calender year(including fees, shipping cost, sales tax, refunds, and canceled orders) you will revived communications from Poshmark asking you to update your account with the following information:
Full Name, ", address, taxpayer ID, Tin # ofr EIN#"
Based on this information Poshmark is asking sellers to pay for everything including Poshmark seller's FEE or PROFITS. It could be considered a SCAM
I have ordered many things through Poshmark with great success. I have only had one order that I was not happy with. The size was way too small and the shipper said that it would fit but did not.
DON'T buy unless you are extremely hard up. If it's not as advertised or in bad condition you will NOT get any sympathy or actual help from their customer 'service'.
I have ordered multiple times from Poshmark, receiving some nice items and also receiving items that were damaged, misrepresented and in one case not the item being sold at all. And many times the item for sale turns out not to be available at all. Most recently I purchased a sweatshirt, that was advertised as like new, only worn a couple times. When I received it, it was clear the sweatshirt's collar had been cut. I contacted the seller who readily admitted that she did indeed cut it, but didn't think it was a big deal, so she didn't list it. After I told her that I would be returning it, she told me to just keep it since she didn't want to pay to ship it back. I sent an email to poshmark, with pictures and the details of the conversation - which was on listing itself, but was told that 3 days had passed since delivery and that although they agree that the items looks damaged they couldn't do anything about it. Next time report it sooner... I wasn't available to open the package the day it arrived. Nonetheless, I responded that there would not be a next time. I gave them multiple chances, thinking they would improve their requirements - actually hold seller's responsible for merchandise they sell - like Amazon and Ebay. But the integrity of this company is seriously lacking. Actually losing a customer for less than $20 just shows what their priorities are. Terrible customer service in addition to an outdated website. I won't waste another minute or dime on them.
I did not know how Poshmark operated. I mean I saw an add for a fitness tracker that I was interested in that was $20 cheaper than anywhere else. I ordered it after it seemed that Poshmark was a legit company. I guess you can say that Poshmark is a legit company in legal terms, but they are not a company that you can feel confident in. I found out that they sell used stuff. They might have some new stuff but I dont know how they acquire the stuff. This fitness tracker that I ordered was the only one they had and I believe that it was acquired by Poshmark from someone who was not happy with it. I tried to cancel the order within two days. It was not shipped yet, but they would not respond and there was no way to cancel on line. Then when they finally responded ( to make a longer story short), they would not cancel and they would take no returns. So the watch came in maybe 10 days. They had that long to cancel, but did not. I tried the watch because I figured it might be OK and they wont take it back anyway. Well it does not work. I ordered thru Pay Pal and I have them trying to get me justice, but I dont know what will happen. I emailed them again telling them that the watch is defective but I dont think they will respond within a week and I dont think that they will take it back. Its only about $40 but its $40 that I want back. So if you order from Poshmark be prepared to get ripped off. You see that their reviews are pretty bad. The good reviews are probably from people who had no problem. So I think about 10% satisfaction is not a good rating for a company.
Tip for consumers:
Make sure its what you want because they wont take it back.
Products used:
fitness tracker that was defective.. I cant use it.
I have bought tons of items off of Poshmark. I bought for 8 years and now recently started selling. I even bought a $750 wedding dress on pockmark 2 years ago that arrived with pulls and slight stains on it and sent photos of it and discussed it with Poshmark and they immediately sent me a shipping label to return the dress as well as a refund 2 days later. They also banned the seller selling that item and restricted her account. They did this because she was untruthful. NOT because I just received an item I didn't like. Poshmark is a marketplace for used, and new items. This is not a try it on and see and then return free for all site. It is a buy as is platform. You are buying items from other people who ship them right from their home, you have to know exactly what you are buying and have all the answers before you buy, otherwise it's on you! (Unless they are untruthful, of course.) You also have to understand the risks of things not fitting, even if it's in your size… every brand is different and it's a risk you take if you place an order and aren't sure. Additionally, Poshmark has been pretty good about making things right, for me at least! You just have to speak with them about something the SELLER actually did wrong and they WILL help you, I promise.
I accidentally added something to my cart and didn't notice for five minutes, the seller accepted my offer and now I cannot get anyone to do anything. I cannot afford this idem, I am not happy
Seller said she was happy to accept a return but Poshmark said, no returns allowed. Never again! I'll definitely stick with eBay.
Tip for consumers:
Will never purchase from Poshmark again
Products used:
Seller agreed to return but Poshmark said, No. Seller was deceitful and said item was shipped but it wasn't shipped for 3 days.
Unfair to buyers who are at the whim of sellers to defraud by late shipping and inaccurate descriptions. Then giving the buyers a very limited window to file a return.
Tip for consumers:
eBay is a better choice by far.
Products used:
None
I tried for several days to purchase an item that I saw advertised on Google. When I clicked on the item it brought me to a Poshmark seller's closet. I tried repeatedly to purchase the item at the "Buy it Now" price. The Poshmark site then took me to the payment site, and I put all my debit card information in and my address, telephone number, etc. Then when I hit the Pay Now button, it brought me to a photo of the item, but no confirmation from the Poshmark site. Then a noticed appeared across the page, "Sorry something went wrong." I tried repeatedly to contact Poshmark by email, as they have no telephone number to call, but nothing after several days. Then I went back to the vendor's site, and sent them a question as to how to purchase from them, but got no response at all. Then I went to another one of their items in their closet and asked a question to see if they would answer, but no answer at all. Then I sent an email to Poshmark to see if they would check this vendor to see if they were legitimate, but still no response. I think that this site is a SCAM! Really!
Thank you for the pants, I love then. They came on time, perfect condition and the presentation of the package so beautiful and sweet message. The best for you always! Happy New Year!
Products used:
Pants
My dogs and I are not happy with this platform. I was excited to try Poshmark but if there is no flexiblity, exchanges or returns it is not worth it.
Tip for consumers:
Not Satisfied at all.
Products used:
The purse is not representative of a true Coach bucket purse.
Don't buy anything from Poshmark, they will not
Protect you from scammer nor will you get your
Money back. In process of seeking legal advise.
Beware of fraud & scammer.,,,
Poshmark is the #1 place to buy and sell fashion. Shop millions of closets across America? And sell yours too!
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