Poshmark has a rating of 1.3 stars from 2,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Poshmark most frequently mention customer service, phone number, and credit card problems. Poshmark ranks 62nd among Consignment sites.
I bought something in the picture its looks like it is 4 feet long when i got it it was 4' long & they would not take it back or give me back my money
Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won't allow me to return it and get money back. I totally overpaid for a used piece of pajama top.
I had a problem and all the poshmark support person said was "best" and I waited over a week for a response. Unacceptable.
FROM NOW ON Buyers if I don't trust you IM CANCELLING YOUR SALE! I have a right to ask for references before a sale. If you have shades on to block your face im cancelling the sale. If I don't know you for at least a week OR you try to lower ball im cancelling the sale. I need proof or refs why you are trustworthy person or feedback otherwise no go. ALL shady instances I mentioned reasons why you will be denied and blocked. I will also be scanning people to block. Also I do not owe you anything if you try to steal. Finally all items sent back to me will have a video taken before opened, and if need you try to scam they will be FORWARDED to proper law enforcement in your state will be CONTACTED! Im sorry it has to come to this but with such a faulty program, I mean app like Poshmark (Indian based business) that decides to have an almost non existent support or no contact phone. I have to set my own rules to keep the trustworthy people in and shammers out that jump the gan and open cases right when their item is received! I will now be nitpicky, size people up and randomly block and choose who I sell to. I keep pride in my branded items and if you want to shop my closet you better be real. I Just made a backup of my closet (photos of my items if I need to transfer to a different site) + the top buyers. Dismissed
I purchased a single plate thinking I was purchasing 10 at $50.00 I would not have done. No remorse from seller I ask to return. No I will NEVER USE THIS SITE
Great experience using the app! Its easy to navigate and the fashion options are great! Would recommend to sellers and buyers!
Nothing to add to the above. I was very surprised.
I forgot, as always, to read the reviews. So had to pay.
Nothing to add to the above. I was very surprised.
I forgot, as always, to read the reviews. So had to pay.
Poshmark is a Scam website. Please don't buy or sell from here you will get scammed
Posh will also believe the scams over you
Item advertised as size Large - received item with tag of Small - would not allow return or refund - Poshmark indicated sizes vary and item not mis-represented - REALLY
Run away from this company. The buyer has no rights. Once you get the item, it is yours, whether the item purchased is half way usable or not at all.
Tried multiple times to purchase at Poshmark but the sellers never shipped items! Wont waist my time again!
Someone is using my email address to sell fake merchandise and support will not rectify the situation
Tip for consumers:
Most items are fake as well as the people selling them.
One of the worst site to sell. Was tagged with counterfeit items and they we're not. I hope their stocks take a big hit.
I have made almost $70 from selling and they are trying to deposit it in a card that isn't listed! Customer service has been an absolute joke!
Purchased a pair of coveted brand of $480. Nike off white "dunk" lot 34.18th bday. Never showed. Poshmark asked ME for the order number. I sent a note inquiring; no response. Contacted poshmark. After SEVERAL days, response with an inquiry for me. They asked for the order #. REALLY? After another several days, surprsry! They can't reach the seller ( THEIR seller). So they apologize and send me a 5 step procedure on how to cancel this item to be refunded. Again, REALLY? My response: the only action I'm taking is to contact my bank IMMEDIATELY! I ordered these on the 17th of April and still going back & forth on the 28th. It's quite confounding that Poshmark hasn't figured out the screening process and whether or not the people they represent will commit FRAUD toward others. It's a pretty basic tenet that's integral yo their business. Proceed with caution, people! Shocking to me that they would ask ME, the paying customer to provide the order #, then ask ME, the paying customer to jump hoops to cancel an order that was paid to THEIR seller committing fraud! I paid what was asked IMMEDIATELY! Who's getting protected here? True story!
NEVER AGAIN!
Tip for consumers:
Just use with the knowledge of what has taken place. Not just from me, but read ALL reviews.
Products used:
None; never received. It was eventually canceled by seller when i mentioned the only next step I would take was to contact my bank .
I am a high-rated seller through posh with over 2000 followers, 100 sales, and over $1000 worth of sales and Poshmark decided they wanted to restrict my account for something I was never aware of. Everyone on this site offers to sell cheaper on other websites because of their incredibly high fees and unjust profits they take out of your sales. Not knowing this was "against Posh policy" I did the same as everyone else. I NEVER received a warning (although they claimed I did) and wasn't even aware that this was a rule on Poshmark. Thus, they have restricted my account and made it HELL trying to get it back. They want me to send them a DRIVERS LICENSE with all my personal information just to have my account unrestricted...? Totally unrelated and unnecessary. Side note, if you try to contact them they either never respond to you or your issues don't get resolved until a MONTH later. I used to recommend this app to friends and followers of my blog but NEVER again. I'm now preaching to everyone I know to NEVER use this site and use Depop, Mercari, ANYTHING before Posh.
Slow sales. Over the top commission deductions.If you sold $15 theyll take 2.95 instead of 20% whats the difference? 5cents!. Lol. Then $16-up is 20% deductions.The buyer pays for shipping of 5.95 total of 5lb.if you sold more than 5lbs, seller pays the difference. Buyer always ask the impossible low ball you never seen before make you feel that you rather donate it.So if you sold $6 then less 2.95 = 3.05 is yours. Youll drive to post office or take the train in nyc for 2.75 one way. Then you go back and pay again, youll get a total of losing your profit plus paying more.So never sell one item thats not worth selling for. Sell brandnew and in bulk is the only solution but you will wait a thousand year to be sold. I prefer Mercari than this shark poshmark. Although theres a lot of scammers but it depends on what you buying.NO fee. Your payment is not release unless you receive and happy with your item.If you are selling you have an option of shipping it yourself.So goodluck! But i wont never recommend Poshmark
I bought a pair over jeans for over $100 after the seller counteroffered me. She doesn't ship for the first three days so I send her a message asking if she can ship before the weekend. She says she'll ship saturday morning. No tracking updates or emails so I wait until monday to message her again. I get USPS emails when even a label is printed with my address so I knew she never printed it let alone shipped, she blatantly lied about it. She doesn't respond to a message about tracking or whether she actually shipped. So I message her later asking her to just cancel the transaction as its rude to not ship and even more so to lie about it. Within ten minutes she cancels it and blocks me! WTF? She couldn't bother to ship or respond to a message, yet I'm blocked for asking her to cancel it? Does she not like money? Is she scamming me? What is worse is after five days I went and read other comments on her other sold items and MULTIPLE buyers had the same issues as me. I saw numerous comments asking if she'd shipped or that weeks later they were still waiting on that shipment she told them she'd mail out right away. I messaged the buyers and they replied that they eventually had to cancel the transactions as she never shipped. Avoid carolineparker_ at all costs! Honestly, she seems super immature and shouldn't be selling on any site if she can't ship something someone paid for or communicate. Those are literally in Poshmark's list of guidelines, communicate with buyers and update them with shipping information. Probably best to avoid Poshmark in general but definitely *******@carolineparker_
I absolutely love Poshmark! Lots of great finds and such a nice community of sellers and buyers! Would recommend to anyone.
Wouldn't recommend. I sent items & they were damaged enroute. The seller ends up
With the poor reviews. Not worth it.
This site is worst. I have purchased several items, then to cancel the order due to no response from the seller.
I had ordered one cheap item from Poshmark perhaps 2 months ago and I did not have any problems with that order, although they took their precious time just shipping it out at all and didn't explain why there was a delay to begin with. I never intended to order from them again simply because I don't need anything else from them: I usually order from eBay. Anyhow, this week I checked my bank summary and out of nowhere, Poshmark apparently decided to charge me several hundred dollars... for no good reason at all except to blatantly try and steal from me because they kept my billing information from that one transaction months ago. They thought it was easy money for them. These people think just because I live in New York that I must automatically be rich and that I'm not going to notice that kind of money gone from my bank account... Little do they know or care that I'm actually living with my parents after an abusive relationship ended and I can only find one part-time job despite dozens of attempts to get a second job. I'm trying to save up to move. I'm poverty stricken. I don't need more American scammers like this ruining my life again and again. This is so typical of the crime rate in America and, of course, their customer service department snobbed me after initially looking into transaction, acting like I don't exist and they don't have to reply to me ever again. I'm sickened by Poshmark! I contacted my bank and I'm now in the process of filing a claim, but this is all taking so damn long and it's outright so immoral. This company deserves to go bankrupt! I hate so many people in this criminalistic country. Crap like this is why I'm ordering online from China and Europe instead. I'm beyond fed up.
With the whopping 20% cuts they take, I've had nothing but problems with them from BOTH being a seller and a buyer. JUST TERRIBLE. I wish I didn't have to deal with them.
Tip for consumers:
DO NOT WASTE YOUR TIME ON ARGUING A RETURN OF A PURCHASE THAT TURNED OUT TO BE USELESS.
So pretty new to the app and instantly got hooked! Thought what better way to make a little more money than having a garage sell. Sold 2 items, a blouse (no complaints) and a Michael Kors Jet Set Travel Wallet (the complaint). I had purchased this wallet from Macy's for $168 (not including tax) and listed the wallet on Poshmark for $50. If you ask me, the wallet was in pretty good condition for being a "used" wallet. Well low and behold... I get an offer for $40. Boom! I accept. Wallet gets mailed out the very next day. I then get a "comment" from the buyer that says the wallet has more "defects" then listed. And that she is going to request a return through Poshmark. Ummmm first off... I didn't even "describe" the item. There were photos to look at. Second... if she wanted to know the specific condition of the wallet... she could've asked (like one did) and I could have answered all her questions to make sure the wallet was to her standards. Long story short. I get an email from Poshmark saying that they are sending the wallet back to me because she sent photos of the "defects". I think this is such BIG BS! What if this buyer damaged the wallet? What if she received the wallet and just decided it wasn't what she wanted so she ruins it and sends photos to Poshmark saying that's how she received it? This is where Poshmark sucks. All sales should be final unless it's a fake item being listed. Why did she not ask questions like she did on all the other items she purchased. On another note... I've emailed Poshmark about this issue requesting someone contact me regarding this matter. No response. Have emailed them several times and no response either. Do yourself a favor and download Mercari. At least they don't take a percentage of your sells.
Don't even go near these fraudsters
You will regret it!
Spammer malware alert! Poshmark are the lowest of the low
Tip for consumers:
Don't do it
Products used:
None
3 out of 4 purchases that the merchant described as "never worn" or "good conditon" have arrived stained or badly worn. The last pair of jeans I got from blick1964 advertised as "never worn" didn't match the photo! They came stained, badly worn in the rear of the leg openings and pockets, and with old gum stuck and dried in the right pocket. I accidently accepted them and they refused the refund even when I sent the photos! I had to petiton Paypal, who weren't much better because I paid 12.90 to return 26.00 pair of garbage jeans! Needless to say, I won't use either one anymore! The sweater I received was also badly stained and the othwr pants, washed out and badly worn. All this junk was listed in good to unworn condition and in my experuence, Poshmark backs the seller! Listen up Poshmark! Without people buying the items, you don't exist! People will keep seller garbage on your site and eventually, as you can already tell by the low amount of people posting on your site, you won't have anyone but crooks trying to pass off their garage sale clothes to hardworking people! Beware! Unless you like spending your day calling customer service, goimg to the post office, and trying to get your hard earned money back, shop somewhere else, it's not worth it! The picture is the half of a piece of gum crusted in the pocket of those "unworn" jeans!
So to be fair, my experiences with Poshmark Canada at first were very good. It seemed like the sellers really cared and put effort in and the system was also set up to make selling easy. My first few purchases were great and my first few sales went well. This is a case of "everything is wonderful until it ISN'T" Sort of like insurance, you don't know till you have to make a claim. So this is what happened: I bought a bundle from a woman running a store called Bala Treasures out of St Anne-des-Plaines. The day after the purchase on May 24'th I noticed something was wrong, the seller had updated to the shipped status but there was no tracking. So I messaged her a few times asking - no reply. Then I messaged on the product page and she said she had never been given a tracking number before. That was the first red flag, this person claims to have made 5000+ sales and didn't seem to understand the concept of the tracking number which appears on every shipping label. Naturally when I told her where the number is she stopped responding. Customer service can only be contacted through a complain form and get this, when they write back 2 days later, you can't even reply to them. This is a problem when you get replies that are missing information or incomplete, which happened a few times. Actually the first time I got a request to review a CS session that hadn't even started yet. Everything went wrong with this order, from the lies from the seller about the product, to the shipping, to the packaging and the quality of the product. Customer service didn't even bother responding to the last message I sent calling them out on the fact that they did not give me the opportunity to cancel the shipment when the product had not been shipped over 10 days after purchase. What an epic mess. This is what you get when you have a system set up to only publish 5 star reviews and hide all the bad ones - a false sense of security for buyers and every seller advertising that they're a "five star seller" what a joke.
Tip for consumers:
Be careful and be aware that you can cancel an order if the seller refuses to ship the item within 7 days. Consider using Paypal so that at least THEY have your back.
Products used:
In this case the seller was refusing to ship the item until I made multiple complaints to customer service and customer service did not inform me that it was an option to cancel the order so it arrived ridiculously late.
Poshmark is the #1 place to buy and sell fashion. Shop millions of closets across America? And sell yours too!
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