• Poshmark

Poshmark

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Overview

Poshmark has a rating of 1.3 stars from 2,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Poshmark most frequently mention customer service, phone number, and credit card problems. Poshmark ranks 62nd among Consignment sites.

  • Service
    709
  • Value
    641
  • Shipping
    625
  • Returns
    600
  • Quality
    579
Positive reviews (last 12 months): 6.2%
Positive
10
Neutral
2
Negative
150
771
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How would you rate Poshmark?
Top Positive Review

“If i could give less then 1 star i would they are the worst”

moishe s.
3/6/24

I bought something in the picture its looks like it is 4 feet long when i got it it was 4' long & they would not take it back or give me back my money

Top Critical Review

“False Advertisement”

Martina C.
7/25/24

Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won't allow me to return it and get money back. I totally overpaid for a used piece of pajama top.

Reviews (2,832)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone number (94) credit card (101) return policy (83) return request (27) customer service (691) love notes (31) post office (52)
Thumbnail of user tl312
1 review
0 helpful votes
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January 31st, 2022

Beware if you receive a shoddy item it is unlikely they will allow you to return it or refund the item for you.

Thumbnail of user doreenr9
1 review
6 helpful votes
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July 26th, 2017

I've bought several items from Poshmark & am thrilled with the experience!
Quick Shipping & Great Deals!
Will buy from Poshmark over & over again!

Thumbnail of user yul23
1 review
0 helpful votes
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March 28th, 2020

Very bad. Very bad, worst customer service. Sellers sell faulty items there and poshmark does nothing for you. THEY ARE THE WORST, EBAY IS FOR BUYERS BUT POSHMARK IS FOR SELLERS!

Thumbnail of user larrydonovan43
1 review
0 helpful votes
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October 9th, 2023

I FINALLY got the boots of my dreams. So happy with poshmark. The price is very affordable and I recommend them

Service
Value
Shipping
Returns
Quality
Thumbnail of user kevinb1586
1 review
0 helpful votes
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November 25th, 2020

Advertised free shipping, charged me $7.11, said would credit me on next order, charged $7.11 again. Complete runaround

Thumbnail of user gregl32
5 reviews
28 helpful votes
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September 3rd, 2017

There to proud of there site and a 20% sellers fee screws the whole site. Who ever is the head boss of this site is a greedy s of a beach.

Thumbnail of user amyr321
1 review
0 helpful votes
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September 9th, 2019

I've been buying and selling on Posh for a few years and it has been a great experience. Great selection and good prices.

Thumbnail of user isabellag10
1 review
11 helpful votes
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August 11th, 2017

DO NOT SELL nor BUY! The customer service is non -existent. For high end authentic goods please go to another site... this place is a FRAUD!

Thumbnail of user louiset34
1 review
3 helpful votes
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October 2nd, 2017

This is a great place to both buy and sell if you as the buyer and the seller take a proactive approach...

For buyers. Review all photos well. If you have a question ask it. Don't be afraid to ask gor more photos... or to ask questions about an item you wish to purchase...

Take a look at the persons stats that you are purchasing from. How fast they ship. If they cancel orders often. Or if they have a low star rating... Make an informed decision about who you buy from... This will save you a lot of stress...

If you sell... read all of the rules. And know that posh charges buyers over $6 for 2 day shipping. Be aware of that and respectful of shipping in a short amount of time. Or risk a low star rating... that $6+ is what the post office charges for fast shipping. Posh is not making money on that end. So respect your buyers and ship in a timely manner.

Also know that as one who sells on Poshmark. You agree to either a $3 + Posh commission on items under $15 or 20% for items over...

Buyers... try not to low ball... if you offer $5 for an item. Know that that person will only be paid less than $2 of that...

There is no reason to remark on an item you feel is to expensive... In fact. A fellow Posher can file a complaint against you for harassment... On the other end. Do not respond to someone who does this. Block them... be professional to be successful...

Poshmark is an amazing place to both buy and sell as long as you are proactive as a posher... I learned this the hardway... I hope that this will assist others in an easier route...

As far as luxury goods go. You can ask that the seller send them to be Authenticated when purchased. The seller pays for this... and you are not charged until the item is proven to be authentic...

Most of the bad reviews you read about can be avoided if you take on the responsibility of being a proactive posher... Happy Poshing! I hope this helps...

Thumbnail of user edh189
3 reviews
5 helpful votes
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July 18th, 2023

Horrible service, beware, dont use them. They made me wait over a week to be refunded for an order that was never shipped.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stephenw1503
2 reviews
1 helpful vote
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April 6th, 2022

Liberals shunt down seller & buyers accounts. With out notice. Warning. Nothing. Poshmarks way of doing business!

Tip for consumers:
Sellers are OK

Products used:
Clothing

Service
Value
Shipping
Quality
Thumbnail of user anthonyr431
2 reviews
0 helpful votes
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December 3rd, 2021

No good very bad unprofessional the worst stinks garbage excrement pernicious vile despicable and disgusting

Tip for consumers:
blow up $#*!mark it stinks

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user buyerb25
1 review
0 helpful votes
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November 30th, 2021

Theresa a scammer with over 130 accounts on Poshmark and they don't do anything
She's allowed to keep them all

Thumbnail of user darar15
1 review
1 helpful vote
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July 15th, 2021

I have ordered maybe 10 times from Poshmark
Twice the items received went directly to donations because they were too worn and not returnable

Tip for consumers:
Enlarge the picture
Assum the wear is more than the photo

Products used:
2 shirts ordered went directly to Goodwill as they were too worn and not eligible for return

Thumbnail of user jenniferm3137
1 review
0 helpful votes
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June 24th, 2021

I bought an $8 Sak Roots Wallett. Seller contacted me days later said she didn't have it! Don't shop here!

Tip for consumers:
Don’t!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user trishg45
1 review
2 helpful votes
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January 20th, 2021

Yet I work at Saks Off 5th - get a discount on my clothing and this is what they claim - it never fails.
Their email: Your Poshmark listing "~ BLAZER ~" has been removed due to Counterfeit item-

Tip for consumers:
Careful

Products used:
Nil

Service
Value
Shipping
Returns
Quality
Thumbnail of user gretchenr2
2 reviews
25 helpful votes
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March 11th, 2016

If you're willing to put in the work, you will get an amazing pay-out! I've made over $100 on this site!

Thumbnail of user amandah164
1 review
2 helpful votes
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September 1st, 2017

Support for sellers sucks but I think everything else is great. There are going to be scammers everywhere. That's why they say buyer beware

Thumbnail of user br247
1 review
0 helpful votes
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July 9th, 2020

Listing was misleading. I asked to return and they denied it. Buyer beware! Will never buy here again.

Thumbnail of user chican1
1 review
0 helpful votes
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September 1st, 2017

I've only had 2 bad experiences and customer service was very helpful. All of the other transactions went great

Thumbnail of user adrians176
1 review
0 helpful votes
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June 23rd, 2020

I read all the negative reviews before signing up and wanted to try for my self,. People were right Customer service is a joke!

Thumbnail of user veeb13
1 review
2 helpful votes
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February 12th, 2020

My item never shipped. This doesn't appear to be a trust worthy site. Stay away and take your business elsewhere.

Thumbnail of user jeanh224
1 review
0 helpful votes
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February 4th, 2020

Thoroughly pleased with purchase. Fast Delivery. Wonderful little thank you note! Perfect Fit and color is to die for.

Thumbnail of user jerew28
2 reviews
2 helpful votes
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December 22nd, 2019

Customer service sucks, miss posting by sellers with sizes two time no support and will not buy from these idiots again!

Thumbnail of user peterf259
1 review
1 helpful vote
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October 7th, 2019

Ordered a pair of sneakers. Seller did not reply or ship. That's the bad. However Poshmark sent me an immediate refund and that was good.

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About the business

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