Poshmark

Beware if you want to return something. They make it so hard. Conflicting and complicated customer service procedures, time outs when inputting data, wanting pictures of the problem in certain light, holding the item, picture of box it was mailed in, formatted customer service response, item I got over priced for the quality. I got ripped off. No refund granted.

Most of my purchases, I had no issues, but one dress didn't fit (made for a woman with no bust). How would I possibly have known in advance that a dress wouldn't fit in the bust?!? The seller pretty much waived me off - literally told me, "…you must be disappointed…good luck." I had never requested a refund from Poshmark. I contacted Poshmark "customer service" - their (lack of a) solution - no refund - they told me to re-sell it on my own?! This is NOT customer service!

Customer service is awful. Bought a cardigan with size listed, it was so small and honestly looked like it had been through the wringer even though a NWT was attached. It was refused as a return. I guess I will donate to charity. Poshmark in general has a very poor rating. If Won't be buying from them again.

I tried to sell but those parties that they create are useless and if you are lucky to sell something, and a customer complains for any reason even if is not true poshmark will agree with them. Take high interest of your sake, shipping is expensive. In general Not worthy

No response to my product question or sale from seller in 7 days. Seller provided traveling excuse for not replying. When the sandals arrived, was disappointed by their dirty appearance because the photos did not show this. In addition the packaging was lacking - there was no paper stuffing to preserve each sandals form and nothing to protect the sandals in the event the box was damaged during shipment. Included in the box was one, torn, dirty, crumpled, previously used multiple times, dark blue tissue that was laying independently in the package. Can't imagine why anyone would think it would enhance the presentation of a product and my guess is that it being in the box was a mistake. Seller was neither apologetic or remorseful for mailing something that was in substandard condition.

It's great if you're buying. Selling is o. K if it all goes smoothly, but if there's any issues, they protect the buyer over the seller, so it's good... or bad... depending on who you are. I have had pretty much good experiences over 4 years, just one jerk buyer.

Maybe if you are really computer savvy, you can navigate this website and the ins and outs of Poshmark's complicated shopping rules. Buyer beware! I have had a few simple successful transactions--yay! But in three cases, I have not had a good experience. I just bought a pair of Eileen Fisher shoes advertised in my size. The shoes were too large. I had no way to phone in for help, figure out how to contact the seller through the website, and was ultimately told by Poshmark that it is too bad that the shoe doesn't fit. Not their problem. Their so-call "grievance" department is a joke. I could open a "case" -- and I know how that would go. So bye bye Poshmark. I won't be shopping there any more.

Several times Sellers never bothered to ship items when I made the purchase. What a joke. Oh, I didn't get the message. Nonsense. I've never sent an insulting offer and purchase outright. There is no ability to communicate privately. More importantly, PM shipping fees too high. There is no 1st class for small or lightweight items and PM hiked $6.49 as their shipping costs. Any shipping discounts solely lands on the poor Seller who is already selling at low prices to compete. PM raking in the dough on shipping fees and selling fees. PM is also always pressuring Sellers to lower their already low prices. Going back to solid eBay with a 24/7 customer support center. PM treats their sellers like children.

I posted last week about a buyer on Poshmark lying about the condition of a pristine Coach purse sold by saying it smelled of kitty litter (? I do not and never had a cat). When I countered this claim to Poshmark, the still allowed her to return it, and worst of all, it counted as a black mark on my excellent sales record. When I received the purse back, it absolutely did not smell as buyer had claimed. I again emailed this disputed information to Poshmark and their response was to give me $10 but still mark it as a negative against my account...I told them to keep their $10 and cancel my account. I will never deal with Poshmark again.

Poshmark makes it very difficult for buyers who receive the wrong item. They make buyers jump through all kinds of hoops in order for them to approve a refund (they don't even give the buyer an opportunity to receive the originally purchased item). They are awful and after having been a good customer I will be taking my business elsewhere... I advise not even getting started with them.

I ordered product from Poshmark, and it was never delivered. I emailed Poshmark customer support many times, and no one ever responded. They do not have a customer service phone number so that you can talk with an actual person to get resolution. They have charged my credit card, and I'm still having trouble getting refunded, because Poshmark customer service never responds to any of my emails. I strongly advise against using Poshmark!

If you like to gamble then this is your place. It is a guessing game if you will like your purchase. My very first order was perfect. I was hooked! Next order was a total let down. Next order I gave my honest review which was not hateful just truthful and I was blocked by the seller! What idiot says no to a sell? Over time some stuff is good but most is not. My husband who is clueless about clothes has made me throw out most things purchased because they look like something you would get at a garage sale he said. Use caution and go to Vegas if you like taking chances. At least you will have more fun there!

I have been selling with poshmark for over a year. I absolutely love this site and it makes me sad that so many people are having problems. I had one instance where an item was never received due to the post office and postmark paid both me and gave the buyer their money back. My friends and family use this app to buy designer products and have never faced any problems. I do agree that their prices for shipping are quite outrageous now. I have seen a decrease in selling due to these prices.

Poshmark truly takes way too much money for what they provide! So many fakes on it yet they take down true Desinger items! OMG I am in shock! 20% taken and charging way too much to ship small items! It's a joke!

If your thinking of selling on this piece of Posh site...SAVE YOUR TIME. After you go through all the effort of setting up your closet & posting everything, typically the boujee Karen's purchasing your items will complain about some stupid insignificant scratch or imperfection on the $5 item they just bought. THEN...poshmark will approve their return even though the imperfection was shown in the picture or described in the item description. SAVE YOUR TIME and avoid this site!

I tried to buy off of this site twice. BOTH times I was messaged by the seller multiple days after my purchase to inform the the item didn't exist and have my money refunded. Since I actually like getting things when I choose to buy them, I stopped wasting my time with this garbage site. Clothes seem to be overpriced for what they are as well. Prob because poshmark takes one of the biggest cuts of any resale site. Anyway, great site if you like wasting your time.

Poshmark is one of the best social marketplaces I have ever registered in. Anytime I had an issue they helped me kindly. They do care about the people and they support you for your products. Just register now to see if I'm telling you the truth.

A crazy posher soiled the item I sent her and tried to blame it on me. She's posting my home address all over the app and Poshmark is doing absolutely nothing to stop this or even prevent nuts from using the app.

For my birthday of this year, I bought some things on posh mark&everything seemed fine&I was happy with my purchases, until my bank informed me that some of the charges looked suspicious, because there were 3-4 for the exact same amount(example: 3 charges for 39.09), when I had only bought one thing per seller. My bank opened a dispute against them&got my money back in September&I have not nor will I ever, shop on posh mark again. But yesterday, they took money (around $200.00, out of my account, basically implying that because I'd received the items that it was OK for them to take the money they'd ripped me off for, back! Whether I'd gotten the items was never in dispute, but now they've stolen my money... again! I beg of you, please do NOT trust them! Please don't learn the lesson I had to, the hard way.

I have purchased 5 items off of Poshmark and so far so good! A lot of the items I have bought are either new with tags or gently used and they were almost identical to what was pictured and arrived in a timely manner. I don't understand why Poshmark is getting such a bad wrap? I LOVE IT! It's been a great way for me to find the brands I love without paying full price. I am also aware of the items being sold though- I look at the sellers profile, take a look at the other items they have sold too. If something isn't showing well for example - a dress being laid out on an old floor or on a gross mattress, or the photo of the item appears blurry - I don't buy it. Some of the sellers on here definitely appear to be sketchy, but I am pretty aware of consignment clothes since I have done my share of both buying and selling in the past. Just be mindful!

I realized most reviews are from buyers so I decided to put one in as a seller (even though I did but a few items on the site). Make sure to buy from a reputable seller, one who has a sold item history on their wall and has more then one five star love note if they had sold at least ten items. There are a lot of sellers to just sell a few items in their closet, and some sell it for such a tiny fraction of the cost, so you can get a super awesome deal. HOWEVER, you will also be at risk for slow shipping, unspecified defects on the item, and scammers, so it is a risk (I did buy some awesome deals and they where exactly as described with fast shipping, so this doesn't happen very often!) If you do find a reputable seller on Poshmark, it is a way more fun experience then Ebay... many sellers (like me) love to package items like Christmas gifts and throw in extra freebies inside! :D

Poshmark does not have any interest in protecting the rights and property of sellers, yet allows buyers to publicly attack sellers (i have been called a low life, have a meaningless and pitiful life, a psycho, told to get help etc, which poshmark allows and enables). Buyers will flat out lie about the stuff they receive if they dont like it, and poshmark allows it to happen. Poshmark allows copyright infringement, harrassment, cyber bullying and does not intervene other than to enable those doing it. This is hands down the worst social platform i have ever experienced. What a defeating and mean place to be on.

Poshmark is great until you have a problem.As many others have already stated the customer service is virtually non-existent.

As a seller I give Poshmark an F. There is ZERO protection for sellers against unethical buyers who can easily return items for little to no reason other than buyers remorse. There have even been cases where the purchaser has destroyed an item in order to return it (I implore you to Google seller reviews and read the horror stories before you decide to start selling on their site). If a buyer opens a case against you as a seller you have zero opportunity to present evidence or dispute their claims.

In fact, you don't even have a clue as to why the case is being opened as Poshmark does not allow you to view what the allegations are.

You just have to hope all of your buyers are honest. For such a high sellers fee you'd think the customer service would be a little better.