Poshmark has a rating of 1.3 stars from 2,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Poshmark most frequently mention customer service, phone number, and credit card problems. Poshmark ranks 62nd among Consignment sites.
I bought something in the picture its looks like it is 4 feet long when i got it it was 4' long & they would not take it back or give me back my money
Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won't allow me to return it and get money back. I totally overpaid for a used piece of pajama top.
Purchased three items outside the app thru internet search and paid thru PayPal. Received items that were defective or not as described. Contacted Poshmark next day and they requested additional information. Heard nothing back from them for a week and then to say it was outside the three say window and seller had been paid. I am contacting PayPal. Buy from another site!
I've been on poshmark for about three months as a seller and i've had no problems with it at all. I have bought three items in total and none of them were described properly but i was still somewhat satisfied with them and didn't return any of them. I've sold over 50 items with no issues. The only complaints i have are the 20% commission and the buyers who bundle items but never buy them because they are annoying and bring my hopes up only to kill them. I do enjoy participating in posh parties and being an active part of the community, which greatly ups your experience with the app.
When buying think of hoarders, think of Kristen's closet aka shop4mysupper supper. Tic tok tic tok Cat Hoarder, clothing, etc stinks of cat piss, these people live like pigs, garbage pickers. Another winner HaH on poshmark crap site. Posh you suck, your return policy sucks, customer service sucks, this seller sucks. Probably the only good she does is suck it. Condescending witch. Hard up for money~Let get together & talk about me screwing you buyers over!
Tip for consumers:
Use another site try ebay!
Products used:
Clothing was crap threw it out smelled like piss.
Posh is a joke, crazy weird site. This seller (Always choose Joy) is a total wacko, look at her photo. Sold me a lot of toy figurines, everything was broken, missing parts, not working & marked up with crayons. She sells garbage! I just wanted to return for a refund, posh took weeks to resolve the matter, then refunded me, but also rewarded this seller by paying her for junk items, not as described, plus her bad behavior addressing the customer rudely in the messages. Bad experience & buyers refunded are not able to leave a review for lousy sellers? BS
Tip for consumers:
Buy on another site!
Products used:
None, all trash.
I've been on Poshmark for almost a month and I love buying and selling. Just be cautious on who you sell to and do some research on their page before you buy or sell. I've only had one problem with a buyer. I sold a Columbia jacket but didn't say it was fleece and when they received it they gave me one star and said the item was not as described. I also accidentally switched labels for shipment and Poshmark handled it completely! I didn't have to worry about it :)
This site is very unfair to sellers - they take a huge percentage and buyers can return items no matter what the reason. Had someone buy a suit from me and then return it as not being accurate according to the listing when she admitted in a message to me that she had ordered the suit by mistake - totally unfair! There are much better sites out there - stay away!
This is such a dysfunctional and unorganized site. They do not keep any control over their sellers. I ordered an item that never shipped even though I tried contacting the seller several times. She had many excuses, and said the item would ship "the next day" but never did. They do not have a way to rate the sellers so you never know if you are dealing with a good seller. Stick to ebay! This site sucks!
I ordered an expensive designer dress that came in a small bag looking like a wrinkled handkerchief. Also it was doused in perfume I believe to hide that it was worn. When I tried to return it I got the runaround, fifty questions and demands for pictures. Then denied a chance to return and refund. Terrible service, terrible website. I will never buy from it again.
I have bought from multiple sellers, and I have only had one case of a bad-faith seller in that they were out to scam the buyer. Most sellers are selling clothes to make a small profit since Poshmark has a considerable commission off each sale. I advise someone who is a new posher to have a conversation with the seller under the public listing if you are unsure about the purchase. Make the seller state if there are any stains, defects, or sizing abnormalities.
The bad seller I did have an issue with listed a child-sized skirt under a woman's sizing. Poshmark sided with them after five days of review, so there is no safety net for buyers duped into buying children's clothes the seller listed under adult sizing. This is absurd as I uploaded a screenshot of the brand's size chart, but it was filed under a "fit" issue. No adult woman is going to fit into a small child's skirt.
Products used:
Dresses, skirts, tops
I shop on Poshmark often, sometimes i find really cute items. Only thing however is I don't like how high the shipping is. Right now it is like at $6 something close to $7, when I first used the site it was around $4 something. Honestly I wish they would lower the shipping price because it adds up on the item price. I've had some bad sellers that never shipped the items out and posh refunded my money. So Pros: cute items, photos, you can talk to the sellers, you can view on a computer or through the phone app, submit offers etc. You can even sell your own stuff. Cons: high shipping, sometimes sellers don't have the item you purchase or the seller does not respond to your message on the item you bought. But aside from that as needed I still go on the site to look for items at times. I only gave it 3 stars only due to the Cons I had listed but overall good site concept.
I started being a "Posher" about a month ago, in the beginning everything was good, I bought really nice things, and sellers were really kind and professional, but last week, 2/24/17, I was looking to my bank account statement when I realized that Poshmark had make a funds transaction without my consent in the amount of $106.49! Supposedly it was the payment for an item that I did not received until this week! Now the seller is waiting for me to accept the order, so the funds can be released to her account, and I know that does mater if I do not accept the order, poshmark's people is gonna to take my money, TWICE! So I will be paying $213
In the end! I tried to call them, sent an email, but so far no answer!
I am cancelling my account with them and going tomorrow to my bank to cancel my debit card, and all the payments that Poshmark would try to process!
Stay away from them!
I purchased many items and sellers just cancel you. Serendipity chic sold me 3 items and then just cancelled after I made offer and she accepted it. I am tired of sellers doing this or not shipping. Poshmark lets these people stay on there. I sold something and it was a set up and then someone gave me their email to do business off posh. Poshmark let them stay on. The workers at poshmark and owners are money hungry. You can even speak to someone.
I purchased an item from this company; it said the black portion was slightly faded; when I received the item, it was bent, damaged & all the colors were very severely faded; I reported this to Poshmark immediately & told them I thought their description of the item was incorrect; they refused to let me return the item or refund me my money. II will never buy anything from this company again! They've permanently lost me as a customer!
Tip for consumers:
Make sure the item has very detailed pictures & a detailed description of the product. I’m very unhappy with this completely useless purchase & Poshmarks very unprofessional customer service
Products used:
Betty Boop thermometer
Well, still haven't gotten any of the items I bought... They brag about their "2 day shipping" and even charge you extra for it, but their incompetent sellers take on average of a month to ship, so what's the point? If I wanted to wait that long I would order something from Australia! Sellers are rude and unresponsive to messages. Several times I asked where my item was and then got IMMEDIATELY got blocked. Support center is non existent... Don't waste your money or your time :/
I bought a pair of vintage Kate Spade glasses that came with a KS green case... I paid full price 40$, it was accepted. I check back after about a week and it did indeed say that is was sold... It is still shown on her site as sold... I got a note from you a week ago that it is showing that she has not sent it yet. She was out of the country until end of Sept. Please update me,,, I am waiting on them so I can get new glasses made in my prescription... thank you very much, Katie
I have sold on eBay for two years and have been very successful. Thought I would try to list 10 things on Poshmark and see how things would go. I listed 10 very trendy brand new items (j Crew, BCB Generation, etc) at a price that was equal or less than similar used items. I gave it 30 days and sold absolutely nothing! I followed, joined parties, shared, etc, etc. This app is such a waste of time because you spend a huge amount of time following others. They call it the following game! How does this sell your merchandise? Also, the app is a HUGE suck on your IOS space! Deleted my listings and the app today! I can find a better use of my time than hitting that follow button thousands of times!
Do not sign up for Poshmark. I recently had an issue where a seller sold me garbage for a high price. I was out of town so I did not open my package until 5 days later. After 3 days, apparently they cant help you out. They just give you a $60 credit. Which is a waste because I would never shop on this site again. The seller has had no repercussions what so ever. Poshmark is no for the consumers.
Both the seller and I have been trying to contact Poshmark regarding an order placed over a month ago. They are not responding and we both got ripped off! Do not order ANYTHING from Poshmark! They are no longer communicating with either of us. They have the watch and my money! Buyer beware!
Tip for consumers:
Stay away from Poshmark!
Products used:
Poshmark did not deliver
I reached out to Poshmark about items that I received broken. They refused to do a refund for me. They expected me to shop the broken item back to the seller and waste more shipping on items that are clearly broken. Took them days to even respond to my request. They didn't respond in a timely manner but told me I only have so much time to respond to them. I am frustrated that I can't speak to someone in person about this. Please be careful as they will refuse to resolve your issue if you don't pay for shipping to return a broken item.
I purchased shoes and they have not been sent. You are UNABLE to directly contact sellers? You are UNABLE to inquire about the order. Sellers can post an email, which this one did, and emails were sent back as that is not a working email address.
What on earth kind of company is this? Why is there no way to contact sellers or a customer service department?
Poshmark, you need to look at Ebay and Amazon and change some of your business practices.
I have purchased 38 items on this site! Some how my 6 yr old niece played with my phone and I was looking at this app,she hit her finger on this app,and it went to buy now and that accidentally purchased a $100 item that I would never purchase,and it is a gold plated jewelry that breaks my skin out! The seller would not even speak,they took my money and I have not received item! This site allows 3 days if there is something wrong to return, they basically stole my money!
I ordered a size medium shirt that was supposed to have a bust size of 36 to 38 inches, the shirt itself measured 31 inches in the bust but Poshmark refused a return for the item not as described. They also block you from resolving with the seller. Scam business.
Tip for consumers:
They always side with the seller. There is no return policy or listing guidelines for buyers to review to make sure sellers are not scamming them.
Products used:
Shirt
I've been buying and selling on Posh for about 2 years. Overall, I've had great experiences and will continue to use them. The only thing I really take issue with is the flat rate shipping. There should be a couple of options for shipping. We're paying $6.79 for express 1-3 day shipping but sellers have up to 8 days to ship before you can cancel? So you're paying for express shipping but it could take up to 2 weeks ( or longer)?!?! That's a bit ridiculous. I think if the seller doesn't ship within 1-3 days, the shipping should be refunded to the buyer.
Do your own research, ask sellers questions. I've bought 2 things so far: a dress and a kentucky derby hat. I googled the dress and saw that it's likely some cheap thing made in China and it is. But I only paid $15 so I'm ok with that. The hat I knew had been worn to the derby, has makeup stain on the inside. For what I paid for it, I'm ok with that too. Both items were shipped promptly. Recommended the site to friends, hopefully I've set their expectations accordingly.
I had a pair of shoes that I loved and were looking for different colors in the same pair. I found it on Poshmark. I got them within about 4 days. Although worn before, they look as though they were not. And I got a very nice card inside from Sylvia thanking me for shopping in her closet. I will definitely use this site again.
I sold several items but resent the high fees. Every time I sell, I am not sure why the fees are high. Understand the technology is expensive but the fees should be lower. Women mostly want to sell, not enough buyers so you get 'bots' or weirdly anonymous profiles ( probably Poshmark staff) to buy from your closet. The only way to make real money is quantity and trends- the more you have in your closet the better. Also a lot of buyers are cheap driving price down below value, I made that mistake! Don't bargain with cheapies!
Poshmark is the #1 place to buy and sell fashion. Shop millions of closets across America? And sell yours too!
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