Poshmark has a rating of 1.3 stars from 2,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Poshmark most frequently mention customer service, phone number, and credit card problems. Poshmark ranks 62nd among Consignment sites.
I bought something in the picture its looks like it is 4 feet long when i got it it was 4' long & they would not take it back or give me back my money
Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won't allow me to return it and get money back. I totally overpaid for a used piece of pajama top.
I've had the misfortune of one seller never shipping my item and another one that received the wrong label from poshmark and it was returned to the seller. She never shipped it again even though poshmark sent her another label. Then instead of poshmark getting an answer on what happened, they cancelled my order without my approval! This is a bad deal that you can't communicate directly with the seller about problems!
This site doesn't resolve issues well, as a patron you would expect to speak to someone in regards to your loss but I never heard from anyone. U put my money in their hands and did not receive my order. I made a complaint through support with no resolve. You lose your money but they got their portion and that's all that matters!
I order 3 hand bags totalling $1300, seller sent them to Poshmark for authentication and then they sent them regular mail! This lead the postal carrier to leave them on my door step! Poshmark has hasn't replied to my countless emails and that is the only way to contact them! They are HORRIBLE! Three weeks in and no bags, a $1300 credit card charge and not a single reply from customer service!
Of course the shoes looked great when they arrived and they fit, so I accepted and paid. Big surprise when I went to wear them and one pair fell apart the first night! I could have twisted my ankle or worse, broken my leg! They were 6" wedges! The heel fell apart from the shoe into three separate parts. Another pair didn't even make it out of the house, I looked at the back of the heel where it joins at the foot and I could barely see where it was already coming apart exactly where the other pair came apart! Luckily I only paid $20 for one and $10 for the other. Both were sold as new/like new, never worn... HA! Don't buy shoes and I'm not sure I would chance buying anything else, there is no way to know who is honest and no way to zoom in on the things being sold!
Ordered a dress which stated "burnt Orange." Dress arrived but was rust colored. Filed a complaint. Provided pictures. No tags were removed and item was not worn. No return was allowed. The color variance was not minor. Picture provided. What is your opinion of the color? I would avoid using Poshmark unless I was positive about the size and color.
I gave them one star because that's the least I could give them. They sent me the wrong item and never made it good. I even returned the wrong item. Terrible company to deal with. Don't go there. You were warned.
So I bought a fax leather jacket from a seller that said she only wore it once. I had purchased this same jacket a year ago but tore the inside part of the sleeve and it was my favorite jacket. Needless to say I was desperately trying to find a replacement. So I knew what to expect. When I received this jacket it was nicely packed in a box with a ton of tissue and a personal card thanking me for my purchase. I quickly looked at it and went on about my days. Then a few days later, I decided to wear it and realized that it was extremely worn in every inch of it, the fabric was peeling off. Not only that but there was a 2 inch cut in the sleeve. I had no idea that I only had 72 hours to report any issues. Let my $90 mistake keep you from making the same mistake. Don't buy from this sight!
I have "bought" three items on Poshmark I say "bought@ because no guarantee you'll receive anything in two cases, I never did, nor did the sellers ever respond it's also nearly impossible to communicate with the sellers, and there is no objective rating system to can view, no way to give negative feedback on a seller I seriously question how legit most of the sellers are, and the site in general bad! Bad! Bad!
I will never shop there again. I would love to start a class action lawsuit against this Joke of a company. I opened a return case on a purse I purchased which was not at all what I thought I purchased. It was a total different color, size and the inside was Disgusting. Then got harassed by the seller. I WILL NOT let this scam artist company get away with this. I'm looking into higher authority and options!
They let buyers steal and then never reply to messages. I sent leggings buyer opened a return with a pic of something I didn't send sadly this person sent an empty envelope and poshmark dont give a $#*! b
Has anyone ever listed a item top sell on poshmark and been asked to go through emailing, personal check, and local pick up to do it? This had happened to me twice now and it's making me very nervous.
Poshmark sellers have posh shows (live online) to sell their stuff, so to advertise them Poshmark jams your feed and phone with notices, sometimes 50, 60, 70 a day or more notifying you of these shows. Many people have complained about this but they tell you to turn off the notifications. Thing is, the notification says its off but you still get the notifications. Poshmark wants you to buy from other sellers but if you're on there only to sell, it is very annoying because there are so many notices for post shows that you can't see the notices when someone wants to buy your items. I'm moving to ebay and etsy and others.
Tip for consumers:
Do not use it.
Products used:
na
This site is full of cheap buyers looking for things they cannot afford. Don't bother trying to sell your high-end items on this site- it's a waste of time and energy. A bunch of Walmart shoppers with Bergdorf taste.
Had 2 Separate orders cancelled by two separate sellers In less than a week. BOTH items were gifts - BOTH times I waited a week for a refund of the $$$ - and BOTH times I was left scrambling to replace these gifts! I am beyond angry- if sellers are double selling or just cancelling orders for whatever reason they need to be thrown off the site! I've been happily selling on this app for months with no problem (5 star rating) but purchasing has been far from even a decent experience. I plan on telling everyone with a pair of ears how disappointing and ridiculous this experience has been.
Someone made a fraudulent purchase from my account. Beware. How would they know your password unless it is coming from inside Poshmark. Someone bought a 500.00 Apple Watch and changed the address it was sent to. I cancelled my account and will not use them anymore.
I have purchased 2 items from poshmark and neither ever showed up or any contact from sellers. When I tried to contact seller it would come up that item didn't exist or seller could not be found! PoshMark is a total scam! Don't waste your money
Tip for consumers:
Don’t waste your time or money
Don't expect to always get your items. I have had sellers with great reviews who never shipped my items. The chance of getting the item is 50/50 which is bad. What you have to do is keep communicating. You may seem like a pain but it gets them to ship because they are scared of bad reviews. Some items I have gotten are nice. Watch who you buy from! And always check when they were last online some sellers pop up but you see they haven't been on in months. So I gave it 3 stars cause of the 50/50 on receiving my items because some sellers did ship so I put the rating in middle range.
I have been on Poshmark since September of 2015. I have sold numerous items, most of which earned 5 star reviews. I recently sold a dress I bought from The Limited for $6 to this person who filed a claim about it saying "it's not as described". I was furious with the claim as I thoroughly inspected the dress and found nothing significant wrong with it (there was a small snag that was denoted by the "near perfect" condition). I am assuming the clowns that run this site are going to side with this fool who begged me to lower the price. I will be deleting my closet after I get this claim reviewed.
This site is garage and not worth your time. I've made offers to two different seller. My offers where very fair. I was not trying to low-ball them all. I just wanted to see if the seller would work with me and give some kind of discount. Not one time did either seller respond to my offer. I even left the sellers' a comment, asking if they've seen my offer. And still no response. It would be nice if the seller would either counter offer or let you know that they won't except your offer.
Being leary from the start because you have to provide your payment info, I wish I never added myself to Poshmark. Now I'm trying to figure out how to remove my account. If I had seen all these reviews before, I would have never made an account.
For the 20% commission off their sellers they do not support us one bit. Harassment, unjustified ratings they are completely out of the sellers hands (shipping), and open cases and receiving damaged goods... Posh has a long way to go until they are considered a reliable and trusted app to sell on
Paid $136 for a new cal king bed sheet set for our CAL King. Fitted sheet we got was for a regular king, so it did't fit right. Poshmark said first take pictures and send. We did, clearly showing it was about 6 inches too large. OH but they wanted more, pictures in natural light, tape measure showing difference, wrinkles iron out. OK, we did all that and they or the supplier still refused to take it back. However, they were so kind to give us a whopping $5 off our next order. This was our first and last order from poshmark. So disturbing that they totally favor the seller.
This company is ran by individuals who could careless if you receive your funds from a sale and are even more careless about responding to any concerns you may have about any purchases you've made. There is little to no protection to buyers and sellers and absolutely no care for customer service. Stay away from doing any business with Poshmark if you value your hard earned money.
Tip for consumers:
Watch your money
I've been a buyer and a seller, and I've never had a problem. I purchased a $2000 Chloe bag that was barely used and practically brand new for $1400. I've sold probably $2000 worth of stuff for very little effort. Sure, there are people who are less than honest, but you just have to be careful about what you buy, ask for pictures, etc. And then photograph/video everything you send to other buyers. Small steps to help protect yourself, but overall it's wonderful!
The listings don't require that the seller place the size of the product in the listing. As a buyer you can ask what size, but it becomes redundant and it can sometimes take forever to get a response from sellers. The worst part about Poshmark is that sellers can sell used items and these sellers have the gumption to sell these used items for more than what you can buy the item online brand new. The site is a mess as well. It's like shopping at Ross dress for less at Christmas time. Everything is thrown around the store and nothing is organized. There seems to be no rules. Absolutely nasty. Amazon is better than this. If you tell a seller that you can buy this same product for brand new on X website for $100 less - no response. Poshmark should make it a necessity to force sellers to make their prices competitive - unless why bother with their nasty site?
I highly recommend NOT purchasing anything from this platform! The products that I have purchased have been garbage that should have been thrown in the trash but Poshmark has allowed it to be sold on their platform! I have a dispute in review now for over a week with no response from them. No integrity in this company! Stay away! I would give them 0 star rating but forced to give a 1star!
Tip for consumers:
Terrible customer support
Products used:
Shoes
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