Poshmark

I ask for a refund and the person said they would refund and then change their minds and only give a 5 dollar credit. Posh mark customer service representatives lied to me and now has closed the cased. I would really like to expose this site.

Mercari treats you like a human, Poshmark does not. I put an offer on an Alexander McQueen purse. The buyer messaged me and told me no, and to buy it on Mercari instead. I just ignored her after that and assumed that was that. Well, I'm stupid and didn't realize even though the seller said no my offer was still on for 24 hours. She waited damn near 20 hours, she wrapped up the purse, accepted my offer (that I didn't know was still available) and shipped the purse without telling me. I told her to cancel and she said she shipped right away and it was impossible to cancel. This is a $1,000 purse not a $30 item, I can't believe she was allowed to do me that way. I've been contacting Posh for TWO weeks and they're doing 0 things about it. I haven't even opened the package. I should be allowed to return it.

This app is seriously the worst selling/buying app ever! Poshmark will delete all your listings for no reason, and not warn you ahead of time. Their customer service is also so bad. They take ages to respond. They stated it's against the policy for selling replica items yet there are TONS of people selling replica items and Poshmark is not doing anything to it, but punishing the good people.

Improvements need to be made as far as communication between buyer and seller as well as improve shipping times.

Sellers should have a visible rating with feedback on their pages (one could argue that buyers should as well). Sellers have 7 days to ship an item and for that time period you are in the dark. Even when it ships you have to wait a few days to get notification from USPS with your tracking number. It's a long, tedious waiting period. If ratings for seller were visible, shipping times and consistent service would improve.

I purchased A pair of jeans that were identical to a pair I already owned. They were advertised as being a 4 long, which is exactly what I wanted. However the seller neglected to mention that she cut off about 3 inches at the bottom! When I complained I was simply offered a 15.00 credit towards my next purchase (there won't be one) I posted a review which of course I see is nowhere to be found.

Always received exactly what I saw. The one time I received pants that were incorrectly sized and poorly stitched I reached out to Poshmark and got a refund. You have to understand that sellers are not all big companies, they can be students or moms. So items can take time to ship. To communicate with the seller you can comment on their listing. Poshmark refunds you if the items not shipped within a week. Plain and simple.

I bought a dress from Poshmark which was advertised as an original price of $259 sold as $89. The dress was clearly a knockoff. The fabric was of poor quality with no designer or name brand tag on the dress and it was just clearly a piece of junk. It could not be worth more than $25. It's too bad that Poshmark doesn't stand by their buyers. I will never buy from Poshmark.

This business has many problems: If you plan to have pain, just buy from them. If you are a seller, avoid it because Poshmark has one process to humiliate and make you guilty about something, and the only choice is accepting. Seller, your best choice is to argue with others sellers about creating an online business. Google Cloud Computing, or Amazon AWS, is not limitless and one choice to be a billionaire. Open your eye.

This is almost no different than shopping on eBay, Etsy, etc. The shipping is expensive. And the seller doesn't get payment until you, as the buyer, click through your profile that you got the item safely.
I have only bought things twice on this site and I'm not very fond of the site. I don't recommend it.

I sold a jacket on Poshmark and my payment is still pending. It's been five days now and the person already received the order yet. I still haven't got paid. I've been contacting customer support and I haven't got a response anyone who knows me knows I'm a very patient person but my patience is running out with them. It's bull$#*!.

Priority shipping on everything ONLY makes the post office rich. $6.49 to mail a 4 ounce top that on an Ebay purchase would only cost about $3 for the seller. AND often they allow sellers a full week to ship. What is Expedited about that? AND they charge 20% WHAT? I thought ebay was bad. Etsy and Ebay are far better. AND now with Thread UP I doubt I will ever buy from Posh again

They always look good in the pictures, but in person they look ugly and old. Sometimes they use perfume to hide bad smells. Some sellers do not even send the items. I hated 95% of the purchases (almost all), and I asked only once for return a cheap one, because it was too different from the pictures and the description, saying I would pay for return fee. But the seller was rude and made me humilate. She contacted customer service for help, who worked for her. They even locked ny purchase record of the cloth, so that I could not give the seller a bad review.I regret that I even visited this website.

I had to give a one star, because I can't give it a zero. This company is garbage. I got ripped off a few times. I wanted you to buy items. But when they came they were not the item displayed. And twice nothing came and Poshmark said it did. They called me a liar and almost refused me a refund every time. I had to threaten to contact my lawyer on every occasion!
Poshmark is crap. Their employees are crap. This company is just like a huge pile of dog crap!
Beware and think twice before you order anything! Make sure you understand you may not get what you seen and wanted. And sometimes you get nothing and they want to tell you it's been delivered and they'll charge you anyway. I don't know how this crap business hasn't folded yet.
HORRIBLE!

Ebay is more Buyer friendly and Poshmark is more Seller friendly.
So if you are buying something on Poshmark Beware!
I have received items that did not fit and did not seem to be Authentic.
I sent them detailed pictures and they turned me down.
This has happened more than 3 times.
They side with the seller every time.
So I am going back to Ebay.
Ebay has always helped me.
Poshmark is Horrible when it comes to their return policy.

Made a $1600 first sale on Poshmark and got the fund after 3 days from delivery confirmation. Even better than Ebay in which my $6000 fund had been on hold for 21 days. Poshmark is awesome for sellers as well as buyers

I bought a hand cream. I liked the product. The delivery was quick. The description was correct. I am very happy about the delivery and service.

I ordered a pair of sandles and the seller didn't have them and then takes a week to a month to get money back maybe make sellers remove items that are sold or they get penalized so I don't get penalized because of there mistakes

Many of the poshmark users lie about the initial price they paid for items they are reselling as to make an unethical profit. They also say "3 day" shipping but give sellers 7-14 days to ship items which then takes 3 days.

I had found a little outfit at a Marshall's that I wanted to purchase, but needed two for my twin granddaughters (there was only one at Marshall's). I stood in the store and did a Google search on my phone and was delighted to find exactly what I needed on Poshmark! I immediately created an account & placed the order (May 22). By the girls' birthday (June 3), the outfit from Poshmark still had not arrived, so I gave the one I had to the girls & have been waiting for the other one. Today (June 12) I received an email informing me that my order was cancelled! REALLY?!?! What the heck?!? The reason? "Delayed Order". What does that even mean?! Well, that was my first experience with Poshmark, and it will be my last. Once my refund is processed I will be removing my payment information and deleting my account. Stick with Amazon!

I purchase something was not what i wanted i try to return and all i got was rude uncaring people they kept telling me to take pictures then days later the same thing. It was just a running around game for them

They make it impossible for you to return. I ordered 12 items at the same time, one I never received. Most were in bad condition and I have no way to return them. They don't even have a customer service phone number.

Can you tell the difference between the pair of training shoes (Nike Air Bella Max) on the left that I wore heavily for workouts for two years - and the supposedly "lightly used" pair on the right? Neither can I! ($42 down the proverbial drain, I sure as heck won't be buying through Poshmark again!

I recently purchased a pair of shoes on Poshmark listed as "never worn'. They arrived with intact soles, but the top of the shoes were cracked, discolored, encrusted in dust the seller tried to remove with an abrasive substance removing the color the shoes were supposed to be.
Contacted Poshmark immediately. No response
Contacted them the following day. No response.
Day 3 they charged my account the full price of these garbage shoes, never acknowledging my complaint.
I have been a customer for years and have never returned anything... until now.