Poshmark

You cannot get in touch with their customer service(?) I tried to cancel an order that was showing the wrong item but has not shipped. Nope. No contact from seller or Poshmark. I contacted my bank, and even they cannot cancel, just put in a disputed charge for me and who knows from there. My guess is, Poshmark will make me receive the item, dispute it with the seller, charge me $8 to send it back, and then hope I get the money back from the seller? Yeah right! From what I read, most people just have to try to resell on Poshmark (they get commission for that to, nice huh?) and hope. I'll just give the item to charity and NEVER use Poshmark again.

Poshmark is a weak website to sell anything on they will band your products quick if u upload anything that name brand saying it fake I been poshmark user for over 3 years and still it a problem people spam you so quick and then your banned from your account for 24 hrs like get the problem! I rather go to mercuri cause you can upload with no issues people fall you and they ban you for 24 hrs which socks! This website is no good at all go else where to sell your products they charge 7.99 for shipping when shipping for small items cost 3-4 bucks!

I have been looking for a particular swim suit for a year, find it at this place, excitedly give my cc and the next day they refund me saying they are out of stock... huh? Why is there a photo and why are you taking my money making me think I have this coming? Never again!

Pros:
Great filtering system
Many sellers ship fast
Bundle deals are good
Best app to sale items, I have sold items faster using this app (but read cons below)

Cons:
The Poshmark fee as a seller is high, they keep a lot of money from the item you're selling especially if it's a lower value item (ex. You only get to keep $1 out of a $4 item).
The shipping price is the same no matter if the item is small, it's always $6.
Not a good app to use when buying low value items.
Poshmark customer service is horrible when it comes to getting questions answered. I tried to contact them about an issue that the post office was giving me about their pre-paid shipping label. They never answered me, they just canceled the order. I lost the sale and that customer.

Posh love? What a joke I made an offer on an item and the buyer left me a nasty note then blocked me from her site. What a $#*!! Decline the offer like a big girl! Everyone has the right to bid whatever they want! How rude! Don't have time for the nasty sellers. Done buying from that site! Plus all sales final so I have items that don't fit or don't look as nice as the pic and your stuck with it. Don't waste your time or money! Also, lots of scamming!

Poshmark charged my account for an item that I did not purchase. The item was supposedly purchased late at night, and since there is only a three 3 hour window to cancel a purchase... if you are asleep... there is no way to get out of the sale. Word of warning, do not leave your account information for Poshmark to automatically debit... they will do it... and they will do it without consent. They will not refund money... they will allow the bank to cover disputed charges. It is fraudulent related business behavior..

This is the first time I sold on Poshmark and I am soooo disappointed. Not only did I sell my almost new items for a low price and got taken a huge portion by Poshmark fees but I actually never received payment from them! I requested $1800+ to be transferred to my bank account and it's been weeks, almost a month and I haven't received a dime. When I reached out to Poshmark they said the funds were transferred to my account. I sent another email to them confirming my bank account number and I never heard back from them. I've been trying to contact them but I am being ghosted and no one will answer my calls and their old outdated answering machine is full. This is such a $#*!ty company, worst customer service, and they really don't care about the users of the platform. They should get shut down from all the complaints they have. They are fraudsters!

I tried once to deal with them and the seller sent the wrong item plus it was pure worn out trash! Not even fit for second hand store!
They do not respond and even had me have to ship the wrong item that had been sent to me onto the other buyer and didn't offer me anything for my time and trouble!
The are totally nonchalant about stealing and selling total garbage! They actually blkamed it on that they have a toddler?! So what? Then they promised they had something for me if I didn't get my item, what I finally received after 3 WEEKS of begging for my money back was not one penny more than what was mine to begin with!
Unless you like to be ripped off and hassled and waste your time stay away from these idiots!

Bought vintage Corning ware off a posh mark seller, it was very well wrapped.
Canada post absolutely shattered the dish and when I requested a refund posh mark wanted pictures I didn't have of the box ( thrown in garbage that was already collected) refused refund.

Not posh mark sellers fault at all. The site/app posh mark is at fault.

Only 3 days to ask for a refund. Then you have to submit photos and they may or may not give you a refund. If the seller deliberately sells an item with issues but does not disclose them in photos or description, too bad. I've had issues 2 times with photos provided that showed the problems with the items. I will never purchase from Trashmark, I mean Poshmark again! I wish they would make the sellers more accountable.

When I first started using Poshmark I liked it a lot. Their website and app is user-friendly and they incorporate the social media aspect that we are familiar with to the buying & selling experience. HOWEVER, Poshmark charges a fee of 20% of your sale. This fee doesn't allow you to make any type of money and then you have to increase your prices so that you don't loose money on your inventory. I highly recommend Ebay instead of Poshmark they have a fee of 9% and a max of $50 on all sales. Poshmark's fee makes it useless to sellers. I rated one start because I think it is important to not support businesses that extract too much money from the e-commerce market. It starts to look quite "scammy" when businesses charge fees that no longer support a profit margin for sellers. Which then results in hiked up prices for buyers or losses on inventory for sellers.

Purchase brand new grey Uggs Aug 28 for $90. Pick up PO Box on Sept 5th. Uggs had been worn. I emailed Postmark immediately with attached pictures. I have been emailing Postmark every since. Had communication with seller do not except money. I want it returned to me. Postmark email me to Sept 15th saying it was to late. The money is with seller, so no refund.

Several times they blocked my closet and account without any justified reason, no apologies after my proofed refutation, and my account is still blocked. It looks like nobody cares.
Besides that: many fraudulent emails which are annoying.
The only way to avoid this is to cancel my account in this company.

I've been purchasing from posh for about six month with only two issues one a dress that was a knockoff and was damaged and another was a pair of shoes that were listed the wrong size. Posh cs is non existent so they refused to help me with either one so I opened a dispute with my credit card and posh suspended my account. So if you don't let their sellers rip you off, they will suspend you. Heads up!

I've been a member of Poshmark since 2004 and have thoroughly enjoyed it and have purchased several designer bags from Gucci, Louis Vuitton to Burberry. I have always been happy with all my purchases and have always felt safe and confident in knowing my purchases are 100% authentic. I also love the "posh ediquette" that each member has for one another. I have never had any negative experiences in my 12 years of buying. I hope to start selling soon!

The return and refund policies of this store do not respond to customers when their products do not serve those who buy them. In other words, they force customers to stick with products that don't work.

Tried it for the first time. They claimed what I ordered was shipped and never arrived. Received a bogus USPS link. I'd stay away. I got scammed for $200. Told them I would blast them on social media for being crooks.

I ordered a pair of J Brand High Waisted Maria jeans on Poshmark. Not only was the tag completely different, but the size was off by about two sizes (probably because they washed the item incorrectly or something because it seemed like it shrunk). I tried to return the jeans and Poshmark customer service sided with the seller.

Now I have a useless pair of jeans that are way too small in the legs. I will not be selling them on Poshmark.

When I started buying and selling on Poshmark the shipping was reasonable, $4.95. It went up a dollar last year. They just announced that it's going up again to $6.49! That is so rediculous. I understand that you get 1-3 day shipping but I think at this point we should have a choice of shipping method. This is going to affect everyone's sells because shipping is now more than some of the items. Makes me sad but I think I'm done buying with Poshmark.

I've been a posher since April of last year. They charge 20% commission! And 5.95 shipping for the buyer. I sold a lulu lemon jacket for $35 and the buyer had to pay $41 (with shipping) and I only earned $28. How is this fair? You have to waste your paper and ink to print out the shipping label and gas to drop off the mail box and poshmark literally get 20% commission plus the $5.95 shipping. I honestly don't think usps charges poshmark $5.95 for shipping. They might be stealing from us poshers.

Terrible app, no protection so liars win - they purchase an expensive item and then lie and claim they revived something else and send false photos - total bs - this app is built for scammers (probably by scammers)

If you enjoy non-active sellers, unresponsive sellers, no communication, poor customer service, and sellers who have no intention of shipping, Poshmark is for you. About 50% of your purchases will never ship (plus, you have to wait for a ridiculous amount of time to request a cancellation/refund). Mercari sellers are responsive, & in my experience they ship the next day. Poshmark seriously needs to get it together. They should not allow non active seller pages, and in my opinion, they should REQUIRE communication. OH & "expedited shipping", your only option, costs $7.11... so 1-3 days after your seller finally decides to ship your package (they are allowed to diddle $#*! around for 7-10 days without communicating with you), you get expedited shipping. It's basically the SmartPost of the internet.

I sold on PM for yrs. I sold a pair on new Pair of shoes. Scammer bought shoes took off tags wore them, damaged them stuck tags back on & filed complaint with list of 7 lies. Poshmark refunded based on dirt between sole and shoe. Not present when I sold them. They only communicate through an anonymous message system where ignore most messages. Still trying to get Poshmark to fix this!