Poshmark

I only learned of this a month or so ago. I had 2 purchases that were great. Then, I purchased a "Blue Tory Burch" bag. The photo was of a blue bag. Some of the other photos were questionable but if the listing shows a blue bag then I'm purchasing a blue bag, right? NO WRONG. I received a black bag the was supposed to be "authentic" but was far from it. I am familiar w/Tory Burch as she is a Philly girl and know her signature touches, This is clearly a fraud and a "bait and switch" and when I asked Posh to intervene, it said I was wrong and the thief was right. End of the day? Go to the manufacturers sites for clearance items etc. This was a f"in joke.

Bought a pair of sneakers and I'm usually a nine but they were huge like a man's nine not a woman's, requested a smaller size and the seller said she only had tens and eleven so I requested a refund and she said she had no idea about how Poshmark's return policy works since she never had a return before. She also said I can return it but she won't give me a refund because her payment cleared so it was on me. I contacted Poshmark and they said they don't approve my kind of returns so I should repost on the app to sell or I should just go ahead and donate it to charity or give it to a friend. I'm never ever using Poshmark ever again, it's a scam.

I am very unpleased with ever transaction I have been involved with sense I started this app and I have bought a dress for my girlfriend and it looks nothing like described and was way too big, I bought a jersey and it was never shipped, now I'm can't get a refund on a pair of shoes that don't fit or the size described. I don't know what else to do. I've wasted $300 on this app as well as my time.

I purchased an item at a directly managed store and it was removed from my list of items because it was deemed to be a fake.
I didn't even receive any notification as to why the item was deemed to be fake, and it was suddenly removed.

I was surprised that the company didn't know the difference between a real and a fake.

I'm not sure what more I can do if I'm told that a genuine product I bought at a directly-managed store is a fake. It's a shame and I don't want to use this company anymore.

I love to shop at poshmark because its easy, Fast service and everything so simple.
Quick shopping is possible and very Fast shipping. Also fun to shop at other user's clothes.
Its Simple shopping experience and quick... Not like ebay or other shopping site.
Love to shop at poshmark ~!

Some how 2 bags were purchased. As soon as I saw this, I messaged *******@the_hereafter. 3x
I was completely ignored. A few days hey packages started to track.
All communications was through email. Each time I had to explain over
And over.

I bought a blazer from a seller *******@lameroux and she posted pictures of another product, so I thought I was buying that product and when I got it was a totally different and horrible blazer. I submitted a request to return the blazer and they denied my case! So beware!

Why is this company still in business? I signed up earlier this month to purchase a used Luis Vuitton bag because of their authentication guarantee. While searching for the bag several sellers tried to get me to purchase off the Poshmark website. I declined for obvious reasons. I finally purchased a bag for $875 and the seller decided she did not want to ship it to me and canceled the order. I found out it is common on the site for sellers to flake out and cancel orders. I still haven't received refund of my money though the site did acknowledge the cancellation and promised refund. The site and its "sellers" are a total joke. It will be out of business soon.

The buyer have no respect for seller. Very low offers, wear stuff abd send back or send back damage. Poshmark let's buyer have 3 days time decided if keep item. I have multiple experiences the buyer wear item, damage item for purpose, send pic for Poshmark and say I have send item in this condition. I loose to many time. The Poshmark is good place buy cheap only bad place for seller.

Everyone I have bought from on this site has done a great job of not misrepresenting the item, and everyone has shipped the items very securely packaged. I have not had to return an item, so I cannot comment on the return process or terms and conditions. I have also not had 'reposh' an item because every item has been very satisfactory. The selection is pretty good for what I'm looking for, every time I search a new search. The option to accept and send offers is great, but based on what I hear on the website no one really goes for the offers. Sometimes it's just bad timing. But overall I would say the selection is great, the website has technically functioned smoothly for me, and I would recommend this site if you are trying to work with a budget.

Poshmark is a bunch of thieves. No real merchandise, no real seller, no authentication, HORRIBLE customer service. This was an expensive lesson for me and no one is giving me any answers. This company is a crook. Don't trust them

I did one purchase from poshmark and never again. The seller said that it was size 10 and I received one size 12 and poshmark didn't accept the return. Said it was my fault that I didn't ask the seller about the size. And even suggested that I resell so they can profit twice. Don't waste your money

Horrible seller. I bought a necklace for Valentine's Day. They took my money and this horrible seller never sent it. I asked over and over. Then she posts nasty posts and anything I say she deletes. The worst experience ever.

I can't believe people are charging this much for used clothing. Is anyone really buying this stuff? I mean, I've seen stuff on this sight that I own that I purchased for $30 and they're selling it for $25... What?!

Bought a 6 item bundle. It shipped in good time but a necklace and a pair of Cole Haan shoes were missing! No way to contact the seller and Poshmark only offered $15 "Poshcredits"! What? I wanted the shoes for my son not credits I had to spend with them! Would be easy for them to contact the seller and tell them the error and to send my necklace and shoes; which by the way were marked as SOLD on the sellers page because I had paid for them. I never approved the money transfer after I received the shipment and Poshmark went ahead and transferred my funds to the seller before they even responded to my notification to them of missing items! This is a terrible way to run an online business. I have been selling online for 7 years and Poshmark falls way below the bar.

I have bought and sold on this site. 90% positive on the buy side. On the sell side... people have A LOT to complain about paying $10 for a sweater thats been worn once. Ridiculous. Beware giving people a platform to complain

I would have given zero, but the review doesn't let you. I purchased an NWOT onyx bracelet and when it arrived it was scratched, the onyx is plastic and the latch is broken. I sent the pictures to posh, but they refused to refund me. I opened a case with BBB. Poshmark does not protect consumers. They protect the seller because they are paying the fees to sell on their site. I will never buy through them again.

I listed several designer handbags on here NWT for a low price since I work at one of their stores and get discount. People were offering me no more than 100 dollars for bags that sell for over 350-400 dollars. I was a top 10% seller on here and proved authenticity. I left Poshmark because of the lowball offers and people expecting expensive items for almost nothing.

Poshmark gave a customer of mine a refund, after she stated my item was not authentic (it was). This was after she tried to return it for another reason and poshmark sided with me. A month beyond the 3 day return period, a month after they deposited the funds in my account, they say my item is fake and I owe them the full amount, via paypal (they tell you to say they are friends and family so they can avoid the paypal fee) or they cancel my account. They refused to back down and canceled my account of 300 listed items, with 1900 followers and many, many five star reviews. And take your money! I'm moving my inventory to another site, poshmark needs to have a class action suit brought against them. Authentication department? I doubt that. Try an office suite in CA with peer reviews as your 'authentication dept.' Avoid!

I purchased boots online that stated they were "brand new" no box or tags and size 6. When I received the boots they were worn on the bottom however I thought I could live with that. They shipped me a size 5. I reached out to Poshmark and they stated they already paid the merchant and I need to take it up with them. I'm out $125.00 due to their poor return policy and allowing merchants to bait and switch products without reprecussion!

Worst customer service ever experienced

They arbitrarily grant returns if the buyer changes their mind AFTER you ship the package even though that is against the stated policy on their website. They are not honest in how they treat their consumers/sellers so I recommend avoiding this platform at all costs.

I don't know if Poshmark's customer service team lacks training or is understaffed (or both!) but they are unable to complete a service inquiry. They reply to an initial email or tweet and when I reply, they disappear. No reply, no resolution, no answers. I recommend tweeting their CEO, he's bound to pay attention at some point.

I purchased an article of clothing, the photos that were shown were ok and the description was ok so I ordered it, from the website. When I received it, it was obviously damaged. I'm still trying to to return it and get a refund before their time limit of 72 hrs runs out. I am the one getting the run around. The seller is not helpful, I can't talk to anyone, they don't accept phone calls, they want a photo but their system won't let me send a photo. By email I get a message saying I have to download their app to return the item to get a refund. I don't want their app, I didn't order from their app. I will never order from Poshmark again. Stay away from them. Update-I FINALLY was able to return the jeans and get a refund but the time I had to spend and the hassle and the aggravation I had to go through was ridiculous. Never again