Poshmark

Poshmark won't reimburse $107 that I paid for a damaged umbrella. They are crooks.
The poshmark "support" is the worst I have ever experienced as a buyer. They will not let me return a damaged item! There was no option for a return of a damaged item so I immediately sent a request to customer support. Every time I send them another email it takes them three days to get back to me and they say no no no can't send you a refund because you were too late in responding. I have proof that I contacted them in the 36 hour time frame but nobody will respond and they won't let me return the damaged goods. I Know better now and will never purchase anything from poshmark. In this day and age I just figure they won't be around very long if their customer Support is so bad. Please, please think twice before you purchase anything from this crooked company. Wish I had read all the bad reviews prior to making this purchase!

I was completely new to Poshmark. I have never attempted to sell anything on Poshmark. After listing several items, I checked back to see how my closet looked and all of my items were gone! I reached out to Poshmark for an explanation. It took them not 2, not 3, but 4 days to get back to me with some bogus excuse. They are alleging that my account is tied to "tied to" accounts that have been "restricted" in the past. What does that even mean? No proof, no further information. Again, I never listed anything with Poshmark. Bogus.

Poshmark allows their sellers to mislead and rip buyers off. They will do absolutely nothing to resolve scams or fraudulent post. They have no phone number for customer service on purpose. Do not trust their App or Website.

Case/Claim instantly denied. Right of return is fake. Tech giant clears the transaction and takes the revenue the second you click. Poshmark is a scam. What kind of internet marketplace does not have returns for customers who are sent the wrong size? Answer: A Scam!

My first (and last) encounter on Poshmark involved buying what was listed as a beautiful blue coat in excellent condition. What I received was a gray coat that smelled heavily of smoke. Upon my complaint, the seller stated that her items don't smell of smoke, because she "keeps them in a room with the door closed" to avoid the items smelling like smoke. She also said the item will look blue in certain lights, but I've not found any light that can reproduce the color in the photos for the item. The item's color had to be the result of photo editing. Seller's claim that she "closes the door" to try to stop smoke from getting into a room clearly doesn't understand that smoke doesn't observed closed doors and filters in anyway. The first photo is the seller's listing for the coat. The second photo is what I received, but, of course, without the smell.

They do not offer any type of protection for any defective items. You have to pay and stay with what you receive. Use Ebay, I have used them for 18 years and they truly care about your experience and satisfaction. Run from Poshmark, plus they charge huge shipping fees. Not reliable.

I ordered a size XL women's jacket. The jacket that came was clearly an XL youth. I send pictures of the sizing chart for the brand as well as pictures comparing the jacket to other XL items in my wardrobe. I even sent one of myself with it "on" (it didn't really go on). They denied the return. There is no way they could have even looked at my information.

I purchased a fake Tiffany and co necklace that was listed as real, the silver plating didn't start to fade until about 1 month and 1/2 after I purchased yet poshmark issued me a full refund and on top of that allowed me to keep the necklace. Although that is not usually what poshmark does, they allowed this once! Got back to me after only a couple hours of emailing them! So in conclusion poshmark is not responsible for the sellers on the site, some of what people sell might not be what you are expecting but the poshmark team it's self is amazing and attentive.

I simply wanted to sell some new men's pants. They don't explain how to list more than one item. I figured I would write in the body of the description we had 5 for sale at X amount each. My listing was "flagged" and I never got feedback, despite waiting for an email for almost a week. Useless. Looking for another platform.

There are a lot of people selling junk on this site, just like everywhere only worse. Twice I got bad products - dried up makeup, shoes with soles half off, sweater with huge holes, etc. After lodging complaint, with photos, was told the transaction stood. Poshmark supports sellers and leaves buyers in the hole.

I really loved this site when I first started selling a few years ago. Put up with the insanely high fees because of the ease of the shipping labels. But the customer service has gotten worse, and there is almost no recourse against crazy buyer scams.

I recently sold an item of clothing in flawless condition to a buyer who then tore it in order to send back (strict return policy prevents sending items back unless damaged). Poshmark refused to give me the money from the sale, without any reason for siding with the buyer, despite the fact that I had pics pre-sale. I have a friend who had the same thing happen to her twice. Ruined item AND no money for sale. It also takes them way too long to respond to complaints, if they respond at all. Aside from it not being worth the hassle I'm leaving on principle. Seller beware!

I am a 5 star seller who strives to sell items accurately and ship quickly. At least 8 times, I've received an order not the color as pictured (poor photography), or orders haven't been fulfilled, or flaws haven't been disclosed. I have gotten some very nice items, but one has to be very cautious of who they're dealing with (you have NO idea). Check "about" to see when they were last on--but even that's not failsafe. I will probably "close my closet" at the end of 2021, due to the hassle. Also, PM takes 20% of earnings. Yeah, it's nice that shipping is predetermined, but I feel other apps like Mercari are better as far as customer support.

I have ordered multiple times on Poshmark but boy have they made sure to f… up every single time! Incredibly unsatisfactory! Should be suspended as an app altogether! Always delays, terrible customer service…!

Shipping prices are high. Takes weeks to receive the order. Don't buy clothing especially because they will not take exchanges or refunds. Leave out the middleman and purchase from a reputable supplier.

First time using Poshmark. Made two purchases. First buyer didn't even know she'd made a sale. Had to message her twice. Second purchase, seller hasn't shipped and doesn't respond to messages. Won't be using this website again. Too much hassle. EBay got it right so why can't they?

Initially I had a good experience with Poshmark, their platform is pretty user friendly if you're a seller. I've had some concerns because of a few things, the amount of people selling "inspired" or being out right scammers is disturbing and makes things difficult if you're selling actual legitimate items. Even when you report this through the poshmark app it seems as if they don't do anything which is incredibly frustrating.

The second issue I have is when you're dealing with a buyer issue, they are pretty much non-responsive to any input the seller has. I can understand wanting to protect buyers but considering that Poshmark takes a 20% cut from their sellers, as sellers we're also consumers too. I've had too many issues as of late and have quit using poshmark to sell my gently used items. I'd rather donate them and get the take write off then having to deal with these people who don't care. And good luck getting an actual person to contact you as there's no info on their website.

Ordered pair of nursing shoes and waited 9 days but seller never mailed out and Poshmark did charge me. They don't refund until after 7 days. I will check credit card to make sure they refunded. Also didn't realize until later, you can't return wrong size. Amazon prime so much better and no hassles. Will unsubscribe Poshmark especially seeing all these bad reviews.

This site has turned into a giant online garage sale without the bargain pricing. People mostly selling overpriced garbage. Also, there are now a large number of closets selling used socks and "well worn" shoes as well as used underwear with semi explicit photos. Oh, yeah... I forgot to mention anal plugs and vibrators. That's just not appropriate yet Poshmark does nothing about it. I'm for sure not a prude, but there are teenagers using this site. I've been a seller since its first year and it was a good idea gone bad. Between the huge number of scammers, knockoffs and misdirected fetish sellers, this place is a waste of time unless you're into slumming now and then.

A total nightmare. How can I give them no stars because they've earned it. You make a purchase and Seller doesn't ship after 11 days waiting. You're contacting Poshmark for help to get caught up in this loop that says "we'll get back to you". They never do. Had to contact PayPal to get charges reversed.
You'll get more satisfaction from burning your money than shopping here. At least you know where it went:)
Stay away unless you like terrible, horrible, non responsive service.

Stick with Ebay, Poshmark has screwed me multiple times in that I have purchased several things and only ever received about half. Most sellers give very little info on their listings, and wont answer questions when you ask.

I've yet to have any real issue with buying or selling. I love that listings don't expire, unlike some other sites. But there are some things i don't like. Sales can be slow. It unfortunately caters more to a higher end market. I'f you're not buying shirts that cost at least $40 new, good luck getting any interest from shoppers when you go to sell your old wardrobe. They have a flat $2.95 or 20% fee, whichever is greater. And they handle shipping on their end, you just print the label and go. Awesome... until you have someone offer $3 on an item. Really? I can make a whole nickle on a sale? It would cost me less in gas and time to dump everything at a thrift store. Everyone says how active a user you are will determine how well your sales flow is. I find it very time consuming to constantly share and follow. Time would be better spent listing and shipping.

I was not 100% satisfied with a purchase and Poshmark refused to refund-I created a case thru Paypal and now I'm blocked frm buying.

Worst business model! Waste of time when you get something that is misrepresented in pics! No response from customer service other than an automated message! Such a disappointment!

Poshmark should be amazing but it's not. Shipping is absolutely outrageous. Why am I paying $6.49 for something that weighs 3 ounces? Also the app is not friendly or fast why can't I add all my pictures at once? I'm glad all these new platforms are launching like fashion stash, Vinted, etc. so everyone can move away from posh and stop getting ripped off