Poshmark has a rating of 1.3 stars from 2,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Poshmark most frequently mention customer service, phone number, and credit card problems. Poshmark ranks 62nd among Consignment sites.
I bought something in the picture its looks like it is 4 feet long when i got it it was 4' long & they would not take it back or give me back my money
Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won't allow me to return it and get money back. I totally overpaid for a used piece of pajama top.
I purchase a pair of Tiffany earrings the description says 100% authentic. I received my earrings they were FAKE. I ask for a refund Poshmark accepts my return they email me a return label. I ship the package back the next day. Well, the package came back with an unknown address. They haven't refunded me my money and am stuck with FAKE earrings. This was a scam I'll never purchase from Poshmark again BEAWARE
Tip for consumers:
Poshmark reviews
Products used:
Earrings
I made a legitimate purchase from Poshmark in May 2023. Transaction went smoothly and item was received as described. Fast forward to June…I get a notification that my credit card has been charged by Poshmark. I also received an order confirmation email for a pair of used, nasty shoes that I did not order. I contacted the "seller" to let them know I did not place this order. Their only response was "ok". I contacted Poshmark support and they basically called me a liar. They said since purchase was made using my credit card and being shipped to me, I must have accidentally made the purchase. I DID NOT make this purchase. Not sure what type of scam orders something using your card and ships it to you, but that is exactly what happened. Their payment protection clause is bull. Item has not shipped yet and no one at Poshmark will help me by just cancelling this fraudulent order. I've filed a dispute with my credit card company instead. Beware of purchasing from them, and if you do remove your payment info.
I started using poshmark a year ago at a friend's behest. DO NOT EVER BUY ANYTHING on this website. I bought a coat and the sleeves were different lengths. When I tried to return, they said that it was not returnable because the seller didn't misrepresent the item! IT was 85 dollars down the drain. Ebay does not charge you 20% fees! And they almost always side with the buyer. I WILL NEVER EVER use this website ever again!
I brought a blouse from someone and she had me and heathergood 378 purchases mixed up. I did the right thing and sent her activewear pants and she kept lying saying she sent my blouse. Heathergood 378 even gave me a fake united states post office tracking number. And said my package will be here on Fri May 10th.it didn't come here it was a package that went to California. $5 credit and my $9 is just not enough. She is a thief and need her page shut down!
I would protect your money. Don't use this website. No seller communication from the get go. Trying to get a refund and and customer service keeps running me in circles. DANGEROUS!
Products used:
None
Do not waste your time nor money on that site! It is not worth it. The worst part is that there is a horrible customer service and that the site is full of replicas that even that you report them, PM will do nothing about it! I filled out a claim about several scammers which made me being blocked from the site... seriously? So do not trust PM, for them it will be better to have a bunch of scammers that make money out of new poshers than a true honest one! Once again... DO NOT USE POSHMARK EVER
I bought a pair of Birkenstock Papillio sandals on this site. I have bought many shoes from many internet sites comfortably, because I sold "Euro" shoes for years. When I recieved them the toe hold would have fit Sasquatch, it was 4' around. I wrote Poshmark and sent photos thinking they would give me a credit in the very least. They wrote me back with "no deal". Paypal would back me but I would have to pay shipping to return them. I will have them repaired (which is not as good as new) for around $45.00. Add that to the $35.95 I payed for the sandals, plus my frustration = never again, Poshmark is not internet friendly... and the price of the sandals after repair (and hope they last a while) I could have bought a "tried and true" new pair.
I have sold a purse and it has been lost in transit for over a month. I have cotacted Poshmark numerous times and recieved no help. I have requested my earnings be released and recieved none. Poshmark says they protect the seller but in my case I feel like that is not the case. I no longer feel confortable selling expensive items and having no protection for issues that may happen out of my control.
I can not get in touch this is the second time ive lostan item that i really liked because of the lackof commincation with this site. They nvr get back to you and their communication stinks. Jennifer greenfield. I will be leery to shop any further.
I dunno. I am pretty darm happy with poshmark. First, I have never been dissapointed. Sometimes maybe a paid a little to much, sometimes I got a great deal. I have always dealt with sellers who are happy to converse, offer close-ups, show me hallmarks as i am a collector of a certain brand of high end costume jewelry. I find their shipping charge reasonable compared to therealreal and I have never as on ebay wondered if I got what I paid for. I am having fun and making out really well
After ordering one size of shoes from Poshmark that were a true 10W I was ready to buy another pair from a different seller. I did so. The second pair of shoes wasn't a true 10W but more like a 11-11.5W. After countless attempts to reach the seller and Poshmark I'm stuck with a pair of boots that do not fit. I even asked the seller if they were really a 10W. I would not advise buying from Poshmark. Unlike eBay the return process is complicated and you are at the mercy of the company and it's sellers with no possibility of reviews for experience with a seller. Awful business plan for everyone involved. Thanks Poshmark for nothing!
The amount of EVIL EYE on this site is insane
(envious people who will report your listing to get them deleted)
Was perm banned for no reason. So had a family member make an account to sell my items, with permission. They were banned before anything sold (different device) again reported for no reason.
A few years ago this was a great EFFICENT website
While Poshmark has allowed fair exchange of low cost items such as clothing (Lululemon etc) it has failed in the purchase of higher ticket items. Items are not authenticated by Poshmark prior to sale. BUYER BEWARE.
In my recent experience I received a cheap imitation item that in no way represented it's posted photos. I wrote the company to complain as this was an obvious fake. I was declined stating that an internal review found the item to be authentic. The product was never in their hands. There is a non transparent review of whether an item is genuine. DO NOT BUY HIGH END ITEMS HERE EVER.
Tip for consumers:
NEVER BUY HIGHEND BRANDS
LIKELY FAKE
Products used:
Clothing
Sunglasses
Jewelry
I received a pair of shoes sold as "in great condition" and when I got them poshmark there were holes on the inside! Poshmark refused to allow me to send them back as they were falsely advertised. Poshmark allows sellers to lie just to get a dollar. This company is horrible and gave me zero support when I was not satisfied with my order. DO NOT BUY FROM THIS SITE!
I purchased a pair of Vince pants size 8. I have 4 other pairs of Vince size 8 pants. What arrived was a mis- labeled size 6. Poshmark wouldn't accept the return because "it didn't fit" and suggested I ask for exact measurements in inches before buying from them again (can you imagine ordering a size 7 shoe and when it arrives and is a mislabeled size 6 that Poshmark would recommend you request the length and width of the shoe in inches first? Ridiculous). Poshmark had the gall to suggest that I give someone the pants I bought that were obviously a factory reject, and obliquely suggested maybe I couldn't handle the fact that I wasn't actually a size 8. Also ridiculous. I'm wearing size 8 pants right now. Simply fraud on the part of the seller and the site and an attempt at fat-shaming to get away with it. There are better places to buy.
Tip for consumers:
Buyer Beware.
Products used:
didn't use mislabeled pants
It REALLY irks me when the item is listed with no more than the size. I never see condition, color, material or measurements. These are all the things a buyer needs to know before purchasing. Instead, you have to send a comment and wait for a response. What the seller needs to realize is that buyers DON'T WANT TO BE BOTHERED. If I have to wait for info on an item, I will pass over it. Also, by the time I get the info, I've totally forgotten about the item, so the seller is not doing herself any favors.
This site is SO BAD. I have had countless problems with the customer service that it baffles me they can't do ANYTHING correctly. I think this app is horrible but only due to the customer service. Go to depop who have great customer service and are extremely helpful! SAVE YOUR TIME! Stay away!
I recently sent out a iteam posh said that my money was pending and in order for me to get it I had to send out the package. I sent out the package to find out 30 min later that the oder was canceled after I send it out I'm waiting nie to see what posh is going to do about this
, shipped my orders, and then bam, within hours the buyers cancelled the orders and Poshmark said they would refund them Poshmark did not, but the buyer was able to go in and reduce my 5 star rating to one after the fact It was real confusing Other then that I am ok, but the site could use some policing and simplification when it comes to buyers cancelling and revamping reviews
If you a seller just be carefull, alot of people trying to get items for free, poshmark just in buyer side when they want to return the items (with any of reasons!) And buyer will send you an empty box or their junk! They just took our items for free! And when you complain to poshmark they just give you credit money $15 lol whats a joke!? And alot of people just lowballing you lol: D
If you a buyer too expensive over there, its not the seller fault to give high price but its because poshmark take 20% off from their sales. Alot of seller selling their garbage used items and saying they are perfect condition. Just 0 star for poshmark!
Most of the sellers have fake items, I bought over $2k and most of the items were fake and i contacted their customer service but never got response, the most stupid company that I experienced so far. I rejected two of items with the proof from tracking no. That the seller was received the items but they never responded to me and I lost $360.00 they never return my money or answer me. I will look for stupid thief $#*! Manish Chandra and slap him on the his face, you are nothing than a pickoff $#*! a $#*!ing thief and I will get my money back from you,
Tip for consumers:
Most of their items are fake. You have no customer service support from this stupid company their phone no. Never answers or you have to leave a massage. Worst company.
Products used:
Jacket from Salvatore ferragamo
I guess you could say I was Poshed like so many others. I bought a complete DVD series 1-12 that had 6 bad disks and 13 episodes that won't play. All disks generated an error "DVDFAB" known to produce corrupt VOB files and substandard DVDs. The seller seemed to be willing to work with me to return/replacement but poshmark support wouldn't do anything but "Delay, Deny and hope I just go away. I'm done with them. $100 lesson. Back to Ebay for me.
Tip for consumers:
Poor quality
Products used:
DVD Movies
Someome should sue poshmark they honestly need to be out of business forever. All I wanted was my money back $24.10 from *******@smayberryscott /Poshmatk but no you will not get it. Even when things weren't even discussed initially on the sellers website about the item then when the dispute happens and I contact customer service they automatically take the sellers side and say oh she said but she didn't say up until that moment of being in the middle of emails with customer service and me and then you want to say the truth but none of it was ever said or posted on the sellers page. And you want to chastise me and blame me and not give me a refund. The worst I mean the worst customer service ever!
Tip for consumers:
Dont shop with seller @smayberryscott
Better yet. Don't shop at poshmark at all your wasting your precious time and money your hard earned money
Products used:
None Whatsoever
They reimbursed me for my lost package. And restored my faith in them. They kept their word and deserve and update on my review. I'm happy with the service.
Tip for consumers:
Poshmark recovered my faith in humanity. Thank you for keeping your word.
Products used:
None. I never received it.
Poshmark, how I hate thee. Let me count the ways.
1. It is unethical to sell someone an item and never ship it. Poshmark sellers regularly get away with this because of the automatic refund for failure to ship policy. There seem to be no repercussions to sellers if they do not ship. If I have spent time searching for just the right item, and I promptly pay for it, is it asking too much to expect to RECEIVE it? Other than the comment section, there is no way to contact sellers.
2. Sellers rarely provide measurements. You have to ask for measurements in the comment section and hope that the seller responds.
3. Inaccurate condition reports/ ZERO vetting. I have received spotted clothing, and clothing reeking of cheap perfume that was described as being in very good to excellent condition. Worn looking clothing is regularly offered for sale as "worn only twice!"
I even read a comment where a different seller claimed that customers who dare to ask for measurements are not worthy of her time and attention. Ugh.
This is unacceptable. Caveat emptor.
Tip for consumers:
Hit or miss in terms of condition and quality of clothing. A lot like Shopping at a musty thrift store.
Products used:
I never received the item because the seller never shipped it.
Poshmark is the #1 place to buy and sell fashion. Shop millions of closets across America? And sell yours too!
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