Poshmark has a rating of 1.3 stars from 2,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Poshmark most frequently mention customer service, phone number, and credit card problems. Poshmark ranks 62nd among Consignment sites.
I bought something in the picture its looks like it is 4 feet long when i got it it was 4' long & they would not take it back or give me back my money
Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won't allow me to return it and get money back. I totally overpaid for a used piece of pajama top.
I purchased new shoes from a seller on Poshmark. When arrived, they ran VERY small for 8.5. Requested a return, Poshmark denied request, said the ad specified sizing may vary. Total rip off.
STAY AWAY! What is a clothing site on line that does not accept returns! All sizes are not the same on different clothes. You will loose your money! I can't make it more clear!
I witnessed a lot on poshmark. Poshmark has many good features that protect their sellers and buyers. The only problem I have is the amount of scammers on here. I sold a few things in which got cancelled a day or 2 later because of an "unverified payment" and posh actually gave me the money and the scammer got my sweater for free. It felt like complete bullsh1t, but at least I got my money. As a buyer that's bought a ton of stuff, I've had a good experience so far. Also, for those who see a brand new designer item going for SUPER CHEAP, don't expect it to be real. Like yeezys going for $100 lol. Come on, It's common sense. Overall, poshmark is not as bad as these other reviews say. It's trustworthy and you have buyer & seller protection. As any other app, just becareful of scammers and have fun poshing. Also, check my profile out,@abeabdull.
This website customer service is terrible, they are slow to respond and get their inquiries incorrect. I've lost sales and money because of it. I will never use again.
Poshmark does not support the buyer, only the seller. They should be put out of business.
Stained and disgusting products. No vetting. Full on thieves.
This company lies so much when you TRY to return a defective item. All the negative feedback on them is that they always side with the sellers no matter what. Just what we need more rip offs!
BAD EXPERIENCE NEVER AGAIN WILL I LOOK AT SHOPPING ON LINE BECAUSE OF THEM. I HAD MY FIRST BUY IT WAS WRONG INFORMATION, COULDNT EVEN GET MY MONEY BACK, NO CONTACT JUST EMAIL. WHICH TAKES EXTREMELY LONGER!
Hi even if u are careful. U can get scammed. Seller shipped two items both permanently stained. Was not familiar with a damaged package returned it to Scammer lost value full could not reach poshmark
Impossible to get more than repeated stock responses by email. Would not allow a return of a damaged item. Stick with eBay. Poshmark has really poor customer service.
People here with their bad reviews make me believe everyone is a friggin idiot anymore. This ist a company store this is a community like ebay. All posh is is a platform. So you have to be responsible for your transactions. Ask wuestions, request specific pics, do your own research to make sure what youre buying is authentic and undamaged. Then if you receive the wrong thing or its damaged you have evidence for a refud. Something not fitting is not a reason for a refund unless they purposely listed it as S and the tag says XL. So ASK QUESTIONS, and authenticate yourself for designer items. Otherwise its your own damn fault. Been selling two years, never hada return after 500 sales, have bought over 200 items and had problems with only ten, all of which i was refunded for. Only reason im giving four stars is because all customer service is through email, not phone.
I Have **WANTED** To Buy some Items--Oddly The "Sellers'' I Use that term Loosely--REFUSE/Wont Answer Questions? Post One Pic--NOT even saying if its New Or Used--I Have Not Heard from NUMEROUS SELLERS--That ONLY Leads Me To Believe What is the Actual Condition of this item? Its Actually QUITE FUNNY! Poshmark How do you stay in Business? Start Charging to List SO MAYBE Sellers will Answer a Question and God Forbid SELL AN ITEM!
Tons of selections, colors, sizes! Very organized. Items look almost brand new. Fair prices, so much fun looking through the site! My new favorite place to shop!
They don't have any actual customer service phone number that you can reach and have not responded to an issue i had. Its been more then 24 hrs. The site is cool but their service sucks
You don't answer emails or refund for items not received. Please send my money. How can I leave a review when I'm honest with one star and you tell to stay away!
Tip for consumers:
Check them out.
Just had my first experience with Poshmark. Item arrived in about 3 days, and it's exactly as described. Pretty sure you just have to be careful who you buy stuff from. I'll totally shop here again!
Don't even open their site up. The emails are constant and when you unsubscribe they just keep coming. Multiples every day. I was just checking out a jacket, never again
L hade exellend high end items like chopard bad for 1600$ riginal is almost $3000 jimmy coo ect and someone repoerted them as fake, these bags goes from 1600, 3000$ and my account was shut without any question without any previous notification so l sent them a letter l take them to court let the city pick the authentic expert and they need to pay all what will cost. Horrible cheap site not for luxury sellers... will see
Recently I purchased an "Authentic GUCCI" purse from Posh, the item was described as new and Authentic, this purse, to be exact was over $1,000.00. I felt confident when purchasing this item because of the "FREE AUTHENTICATION" upon receiving this item i noticed many flaws on this item that immediately raised many red flags! For example, the chain was damaged and it felt like plastic, the purse had smeared glue in different areas of the purse; the leather (which I had never seen) was chipped, meaning it was the leather was peeling. This item had so many flaws that it was obvious this item was a dupe. Thankfully I was able to get a full refund for the item because of the un-descried flaws of the purse, and being marketed as new and authentic. Now my biggest issue is that how in the world poshmark authenticated this item as when it was very, very obvious that it was a dupe. Luckily was able to get a full refund! Please beware and try to say away from buying high end items on this site.
Their so called Posh Protect policy says items that returns are allowed if Item is not authentic. I have irrefutable photographic proof that a fake was sold yet they refused a return.
A seller omitted vital information about a product I purchased which made it useless to me, yet customer service sided with her. Unjust return policy. I would not recommend or use Poshmark.
Tip for consumers:
Don't use this site
Do not buy jewlery on Poshmark hundreds of people are selling jewlery from Chinese site call Wish in picture women selling ring over hundred bought it for dollar I've wrote Poshmark they said up to them price it's wrong
Tip for consumers:
I payed 45 for one dollar earrings
Products used:
Jewlery
***update 10/20/15. I must be insane, i keep going back. There can be great items on here. Just message the buyer to make sure they're active! Advice I need to take each and every time. Another flaw is that you can't tell what year an item was listed. If the current month is October and the listing date shows October, the item you want may have been listed last year and the PM account my now be abandoned. This has happened to me. For some reason the shipping (the post office end, not seller) is extremely slow. Reminds me of the old Parcel Post service*** I tried buying on poshmark as an ebay alternative and addition to threadflip. It hasn't worked for me. 1st, sellers get 7 days to ship! That's way too long. Over a couple months I've tried to buy 5 items. Only 1 seller shipped, the rest were finally cancelled. Still waiting on a coat to ship that I ordered 6 days ago I understand it's supposed to be fast paced, but the pictures are bad, if u get more than 1 and u rarely get a description--never buy w/o a description. I don't have time to go back and forth for more pics or measurements. I'm guessing sellers sign up, get no business, and forget to check in. It takes a few days for Posh customer service to get back to you, growing pains I guess. Shipping cost is reasonable tho, nowhere else can I ship heavy items for $4.99
Tip for consumers:
If you really want an item, message the seller to make sure they're still active. Ask for more details and pictures if you need them. A seller can create a listing just for extra pictures. Make them do it if you need pics.
Do NOT Buy from Poshmark! There is NO customer service, so pretty much they can sell you anything and u have to keep it. I was sold Michael Kors shoes that are damaged and won't stay on. They refused the return…. WHAT A WASTE OF MONEY! POSHMARK IS A RIP OFF!
Payment for an order did not go through though money was deducted. Had requested for a refund with intimation or word. Zero customer service. Do not ever buy from this site
Tip for consumers:
Fake and lousy customer service
Products used:
Non
I realized an error in my order and tried to cancel it within 2 hours of placing the order. They have no lee way in their return policy. Basically, you're screwed.
Poshmark is the #1 place to buy and sell fashion. Shop millions of closets across America? And sell yours too!
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