Poshmark

I bought a dress from a seller described as "Like New" and when I got it the dress was altered, smelly and the material was ripped in one area, I sent an email complaining to customer service through their website and through my email the very next day I received the dress and they responded the next day, long story short they told me that I did not sent the complain on time and that they could not do anything. DO NOT BUY FROM THIS WEBSITE, THEY ARE A BUNCH OF THIEVES INCLUDNG CUSTOMER SERVICE!

If I could give a zero star review, if I could. I was with Poshmark for years, selling and buying. I had a 5 star rating - always. I had a person purchase a designer scarf from me and request a return because she thought the color was off in my pics. She posted her own and they were clearly darker than my scarf. Anyway, Poshmark had the opportunity to deny the return, instead, they sided with someone who just joined and used a fake name and had zero items for sale. So, bottom line is Poshmark will NOT support their loyal, money making, 5 star clients. The other person kept my designer scarf for 2 full weeks while Posh took
Their sweet time making a decision. Who knows if I'll get my Burberry scarf back now. One thing is for sure, I will never support Poshmark again. I was very supportive until they turned their back on me. My reviews said it all. My items were all as described, never a complaint about my pics and color. Stay away unless you don't care about being supported. There are other online consignment stores out there. Find one your who support you back!

I began a Poshmark account, but was never asked what my email was; instead, when I signed up, I signed into my PayPal, and Poshmark assumed that my PayPal email was the email address I wanted to use. Again, Poshmark never asked what my email was, then when I tried to change my email address on my account, Poshmark would only do so by sending a confirmation to my PayPal email. Now I have canceled an order, and confirmation of my cancellation is in an email that I am unable to access. No help and no response from Poshmark customer service. This company seems like an under-thought start-up that is run by a college classroom think tank.

I purchased an item 7 days have come and gone seller still has not shipped it now I have to wait 21 days to get my money back don't waste your time with this website no one to contact they don't care

I was scammed on poshmark and they did nothing to help me. The person claimed to be selling a women's Canada goose parka ($600) and I made an offer of $450 which she accepted. I sent the payment to her via google pay, they don't help either. She continued to message me and answered all of questions until it came to shipping the package. She kept making excuses for why she couldn't ship it and then had the audacity to give me a fake shipping number. This was in December and I have not given up on trying to find her. On poshmark her name was elemai, her email is *******@gmailcom (with a dot (.) between Gmail and com) and her phone number is +1 *******519. Please help me find her so I can get my money back! Her picture is attached.

I would tell my story on here but it would take too long to type and explain everything that happened with this company. All I can say is STAY AWAY FROM POSHMARK. Please read and research all the reviews on this site, Better Business Bureau and RipOff Report.
My #1 complaint is that this company does NOT have phone number that you can call and talk to someone. It's a recording and you can't leave a message because their 'inbox is full'. Also, if you try to contact them by email, they will only respond to you by GENERIC email. Everyone gets the same email. You can't get help from this company.
If I could give ZERO star, I would.

My first order - i placed the order on a Friday and the shipping label was created on same day - on Monday I received a message from daacda that she was sick and would ship Monday evening - Tuesday. Morning usps still didn't have the package so I sent an inquiry and asked for the tracking number - I called usps and they still didn't have the package so I sent her a message and asked if she had shipped + she then bombarded me with nasty emails calling me names - then told me their tracking was horrible and told me to relax - then she the whole thing to customer service - I'm literally shocked - what a horrible experience

I've been selling on Poshmark since January of 2015 and have come across some scammers. However, last week I sold my Michael Kors Satchel to a buyer and upon arrival she claimed that the MK FOB was not on the handbag. I purchased the handbag from a retail store. The person who purchased the handbag did not have listings and there is no way to identify the person other than through Poshmark. Now, Poshmark is returning my authentic bag without it's FOB! I am coming off this site after this and several other close calls with scammers and closets selling fake MKs, LVs, KSpades and the like!

I bought a Saint Laurent clutch for $800 on Poshmark. The pictures that seller had posted indicated the clutch to be in excellent condition. Before making the payment, I asked the seller if there were any scratches, discolouration or defects on the bag and she noted there are not any noticeable scratches on it. The bag had to be shipped to Poshmark headquarters office in Vancouver first to be authenticated. And they were supposed to do the packaging there. It took them over a week to review the item and finally after they shipped it to me, I was disappointed to find out that they used the cheapest postage which takes one week delivery from Vancouver to Toronto. Shopping from many luxury websites, I was even more disappointed to find the bag was delivered in an old Amazon Prime box. What a packaging for an $800 item! When I opened the box, I became devastated to find out the clutch was in a poor condition with scratches, creases and discolouration all over it. I immediately requested a return with pictures of the actual bag. I would have never bought the bag if I knew the condition was not as described. I was shocked when I received an email from Poshmark the next day advising that they denied my request and the bag is final sale. I opened a dispute with PayPal and they immediately approved the refund!

This is the worst place to sell on because they do not respect or appreciate their sellers! We maje them so much money and instead of a THANK YOU they will suspend your closet and keep all of your hard work with photos deleted! If you PROVE that they are wrong for suspending your closet, they will NOT APOLOGIZE, instead they will THREATEN you with closing it again if they see fit! Horrible way to do business and they WILL fall!

One day I got 4 $#*!ing scammers wanting to send checks. Hell to the naw. W the same paragraph of garbage. Never use it's trash. Run far away of this $#*!ing $#*! show of a site. -25 stars

They will automatically side with the seller, when any disputes arise.Not at all pleased with this site, and with a particular seller.Do not recommend.

Sellers lie about sizes and conditions and Poshmark, despite pictures proving otherwise, sides with sellers because that's how they make their money. Buyer beware!

I am a seller and buyer of poshmark have been loving the app for about 5 or 6 months months and have had some hiccups along the way The problem is is there's no customer service support there's nobody to contact for resolution so you're just s*** out of luck and talking to a robot There's a lot of good sellers and a lot of good buyers however if there is an issue It's definitely A difficult resolution That will most likely disappoint you I would recommend that if you have anything that's worth selling not selling not to sell it on poshmark save that for item items that you can ensure or with the selling app or Go to your local pawn stores and buy back clothes stores There's so many ways people can scam you on poshmark

I just joined yesterday, but so far sellers aren't responsive and descriptions lack details. I'm very hesitant to pay for anything at this point on this site.

I've bought probably more than 50 items from Poshmark in the last 2 years. Some were fabulous steals, like the $800 Kenneth Cole leather jacket for $45, and the $200 Guess coat for $35. But my biggest complaint about the sellers is that they often put insufficient or even erroneous descriptions of items, forcing you to ask a hundred questions to find out condition, measurements, brand, etc. I was just sold four clothing items listed in "great" condition, and they were so used or defective that I have to THROW AWAY two of them. Another lady listed a skirt as "new with tags" and it was so used the elastic was CRUMBLING. Posh is generally good about partially refunding my money, but I'm just not sure if I want to invest the time and money it takes to find something really great on this site. Ebay gives me more for my buck and my time. They have a good feedback system that helps sellers be accountable for their merchandise. The sellers ship quickly, and if they "abandon" their closets, there is nothing for sale, because ebay listings expire after maximum 30 days. Whereas on Poshmark you can encounter tons of "dead" closets.

I ordered a 50 dolars Michael kors shoulder bag, pay with PayPal. Never got it. Forget about calling them. Never answer or reply to your messages. SCAMS!

After multiple communications with Poshmark customer service department alerting them of counterfeit/replica/bootleg items for sale on their platform, as well as their users violating copyright infringements (these scammers are dumb enough use the same photos from the Chinese knockoff off site!) they disabled my account! Suspended all listings and sales for me during the holiday season too.
The user selling the reported replica/bootleg/counterfeit items is not only STILL selling them, but she is listed as a "Poshmark Ambassador" which creates a false sense of trust.
If you're curious, I did provide Poshmark with with concrete evidence of the replica and counterfeit items being sold.
Selling replica/counterfeit products is dangerous. Poshmark does make 20% of each sale made by the seller, but at some point the safety of their customers should more important than their profits.
These replica/counterfeit items are sold and shipped directly from companies in countries with little to no safety guidelines who don't follow stringent American regulations. These items are non-returnable and non-refundable within three days of being delivered. Which, is most likely not a long enough time for buyers to realize they've been duped. But don't tell that to customer service, or they'll disable your account.
Not sure why this is acceptable...
However I did give it one star because I have sold a few authentic things on there in the past. They have flat rate shipping up to 5lbs for $6.75 (but totally overpriced if just shipping just jewelry, a shirt, or something Small).

Very terrible customer service and unhonest sellers. I had bad experience buying stuff there never expected to return the stuff even though you received a bag of poop.

I recently used Poshmark for nine months. During that time it went smoothly and I sold numerous clothing items and had very good ratings and no complaints or returns. Then within one week four of my items were flagged as "offensive" (including a pair of brand new underwear which are absolutely permitted per the guidelines, as well as my profile/"Meet your Posher" listing) and then my account was restricted for listing "unsupported merchandise." I emailed three times asking why my items were flagged and which of my tems were "unsupported" but received only generic responses with absolutely no detail. In the last email, Poshmark said they won't even respond to any further inqueries. I have read through their list of prohibited items and cannot see why these items were flagged! Their complete lack of appeal process and refusal to even cite HOW I allegedly violated their terms is infuriating and an extremely poor business model. Anyone who chooses to use their site should be very wary as you can easily spend months or years building up your business only to have your account arbitrarily removed without explanation.

If someone can figure out this poorly organized site, please do explain. I did order two items from one seller. I am quite sure that one of them wasn't new as stated.

The first thing I tried to buy off of Poshmark was a pair of ballet flats (by a now defunct brand, so they are rather rare) and the sale was cancelled (with my $ refunded) as the seller never bothered to mail out the shoes. That should have been an indication to me just how flakey some sellers can be. More recently, I have had sellers decline very fair offers, and some sellers don't even RESPOND to offers at full asking price.

Likewise, most sellers do not respond to my questions in their comments section about size, measurements, etc. And the "newest scam" seems to be that half the items I bid on are actually "unavailable"; either the seller cannot locate them or they have actually sold them elsewhere (like on eBay). This has happened to me 3 times in a row, and even more annoyingly: Poshmark's policy on this is that they 'refund' you your $ via your 'redeemable Poshmark balance' (vs. Refunding your credit card directly). At this point, I'm pretty much done using this site, and am therefore downgrading my review from 2 stars down to just 1.

“USE CODE PYRNA WHEN YOU SIGN UP GET $10”. Also click to like items and when the price is dropped 10% you get notification & lower shipping offers so more opportunities to save. Make sure to check people's rating before purchasing. Never accept to trade or use pay pal. My experience overall has been good.