Poshmark has a rating of 1.3 stars from 2,835 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Poshmark most frequently mention customer service, phone number, and credit card problems. Poshmark ranks 58th among Consignment sites.
I bought something in the picture its looks like it is 4 feet long when i got it it was 4' long & they would not take it back or give me back my money
Fees are 20% Good luck ever trying to return anything. This purchase said 'slight' pilling.That was inaccurate. Yet I was denied a return. You do all the work sharing your product on a daily basis. Lots of fake products. You wait forever for your payments.
I'll start with the positives, poshmark is a huge plate form for country wide users. They have a large amount of traffic so the chances of selling your stuff it likely!
However, their rates are extremely high! They take 20% pre sale plus for some unknown reason you have to pay taxes on the poshmark fee. I'm selling used items/clothes and as the seller paying poshmark taxes...? This is not a business, if it were I'd have my own "business" website to sell. I've tried looking online for a reasonable explanation for these tax fees and there isn't.
Tip for consumers:
Would only recommend to buy and not sell since the rates are so high, best to sell locally. Also in some cases it’s best to purchase from the retailer directly, some sellers seem to think since it’s not sold anymore, new with tag, item went on market x amount of years ago, they can sell for more and call it “rare”, there is no deal in that. Not to mention most retail stores have free shipping and these over priced sellers on poshmark charge shipping. You might as well shop at the retail store.
Products used:
Clothes, cosmetics, home decor
I got a genuine Dior Columbus avenue belt off of the posh mark site. The belt had been stored for years in the clothing drawer of the woman who sold the $300 belt for $25 dollars to me. When I received it was badly scuffed on the metal and body look a bit ashy from being thrown around the draw. This did not show in the pictures, but it was the real belt and I use it with my Columbus pouches that attach perfectly. I should have asked for more pictures. Heard you can get ripped off selling. Was going to sell my unused YSL and Baby Phat boots, but not sure after these reviews. I was lucky the belt was still worth the 25 dollars. My seller was fair in pricing that low.
Tip for consumers:
Ask for more pictures and pictures that zoom. There was no zoom and that is why I did not see the ashy look or scratches on the belt buckle.
Products used:
I used the belt sold to me. Pouches were mine.
I recently start on this site trying to sell but of course order some staff. So far so good! Received what was described. One thing awful is they allow to bargain it down, after 20% their profit there is nothing left, Oh well, that's more time wasted than received in return on sales.
I've yet to have any real issue with buying or selling. I love that listings don't expire, unlike some other sites. But there are some things i don't like. Sales can be slow. It unfortunately caters more to a higher end market. I'f you're not buying shirts that cost at least $40 new, good luck getting any interest from shoppers when you go to sell your old wardrobe. They have a flat $2.95 or 20% fee, whichever is greater. And they handle shipping on their end, you just print the label and go. Awesome... until you have someone offer $3 on an item. Really? I can make a whole nickle on a sale? It would cost me less in gas and time to dump everything at a thrift store. Everyone says how active a user you are will determine how well your sales flow is. I find it very time consuming to constantly share and follow. Time would be better spent listing and shipping.
PROS:
I've scored some unbelievable deals on legitimate designer items.
Easy site to search.
Bundling and making offers is easy
CONS:
Poshmark does allow the sale of fakes.
If a seller is a scammer, abandons their store/does not ship, there is no system to kick them off like ebay.
Their case review system is random at best. It sucks for buyers and sellers.
No communication other than a very slow email with corporate or cs specialist. No other way to communicate with sellers/buyers other than public posts.
Update my recent review - upped from 1 star to 3 stars with possibility to rise higher in future!
I wrote a scathing review calling their financial transaction process sketchy last week because one of my first purchases was flagged. They erroneously told me it was a credit flag and they wanted to verify my account and identity which made no sense given my choice to pay with Paypal. My item was cancelled. After I followed up with them several times to express my extreme irritation and unwillingness to give unnecessary personal or financial info, I received great follow up from them.
My purchase was flagged for a different reason - it is illegal to ship the animal skin item I ordered to CA but not other states. I didn't know that and their system does not yet tell you that's the reason. It's in everyone's best interest not to illegally ship items where larger fines can be imposed so, in a way, I'm glad something in their system flagged that.
Tip for consumers:
You can't ship python skin items to California.
This site has some great items listed by the sellers. That being said, it takes 20% of your sale. There are other sites that take less of a percentage and still have excellent items for sale. What's more, is that once you sell an item, they sometimes take up to 21 days to pay you. On other sites you get paid within four days. Additionally, this site has absolutely no customer service. The best You can expect is to send an email and hope that maybe someday in the future they will respond. I have some items appear for sale but I will be removing them to other sites soon.
I do feel like I get some amazing deals, but I've never had so many problems ordering online. Ebay and Swap make returns for seller issues so much easier. I've never received so many orders that smelled like smoke, not in the condition stated, or just up and cancelled. They really need to get some sort of system in place that punishes bad sellers. It's getting annoying having 4/10 orders with issues.
I've had some good sellers offering legit products but investigate before buying. The items listed with multiple sizes, are items purchased from cheap China based companies that the seller is listing for 3 times the cost. Most can be found on Alibaba, Shein or Temu at a very cheap price and horrible quality.
I shop on Poshmark often, sometimes i find really cute items. Only thing however is I don't like how high the shipping is. Right now it is like at $6 something close to $7, when I first used the site it was around $4 something. Honestly I wish they would lower the shipping price because it adds up on the item price. I've had some bad sellers that never shipped the items out and posh refunded my money. So Pros: cute items, photos, you can talk to the sellers, you can view on a computer or through the phone app, submit offers etc. You can even sell your own stuff. Cons: high shipping, sometimes sellers don't have the item you purchase or the seller does not respond to your message on the item you bought. But aside from that as needed I still go on the site to look for items at times. I only gave it 3 stars only due to the Cons I had listed but overall good site concept.
I have been buying and selling with Poshmark for a few years now. I do have a few complaints. I get that shipping went up but my goodness it does not cost $6.50 to ship a tee shirt. That is highway robbery. So I end up paying $11.50 for a $5.00 shirt? I can go to a store and get it cheaper at that point. Also, once you place an item at $4 or less you make like $. 10 on the item. Is it even worth the hassle of shipping at that point? No, it is not. My BIGGEST issue with them is this... As company... Poshmark please DEACTIVATE INACTIVE accounts! I don't know how many countless times I have liked something and inquired about the item, only to realize that seller has not been on Poshmark for a year plus. I have purchased items on sale only to never have it shipped out and then wait 15 days for Poshmark to give my money back. This issue would decrease tremendously if they would just deactivate accounts with no activity for a certain amount of time.
I have been buying and selling on Poshmark for over 6 months. I have had to get Money back with assistance of Poshmark which ended successfully. I have had 90% good experiences. The sellers I have had dealings with have represented their products accurately. I have learned to ask questions and check descriptions carefully. I am an honest seller I ship out in one day, I wish everyone else did this too. It is a great way to clean out your closet, hopefully those who are misrepresenting themselves will have the benefit of using this site will be removed.
You have a good idea competing with Ebay but you are obviously in need of quality control with your sellers. I just created an account yesterday and my item has already been shipped but from the comments it seems that many people have been burned by some of your sellers. I would recommend that a seller satisfaction scale be created so that people turn away from sellers with less than sterling reputations.
Don't expect to always get your items. I have had sellers with great reviews who never shipped my items. The chance of getting the item is 50/50 which is bad. What you have to do is keep communicating. You may seem like a pain but it gets them to ship because they are scared of bad reviews. Some items I have gotten are nice. Watch who you buy from! And always check when they were last online some sellers pop up but you see they haven't been on in months. So I gave it 3 stars cause of the 50/50 on receiving my items because some sellers did ship so I put the rating in middle range.
I buy around 5 items a week on poshmark and about 30% of thr time the seller never ships meanwhile your money has been put on hold until the allowed 7 days to ship takes effect. I just purchased a bottle of listed new in box perfume and it arrived empty and i mean not one spray. The glass was broken inside and you could hear it rattle inside the case it was enclosed in there was nothing leaked in the box so the seller knew it was empty. I contacted poshmark for a refund and because perfume is not allowed to be sold my refund was denied and my money was kept. The rules say no perfume, shampoo, ect however there are thousands of these kinds of listings so it is a roll of the dice. I feel the bottom line on poshmark is as with any company money simply money. Will i buy again. Yes however since this has happened about 5 times out of 30 i am losing my love of poshmark.
Thinking about trying Poshmark? Don't DO IT! I did not get what I ordered. The site claims you will not pay until you receive your item. LIes all Lies! It is a scam. The charge came out of my bank account the day after placing the order. And I waited and waited and never received the boots I was so excited I had found online. The boots I ordered for my mother for Christmas. And the worse part is the hassle of trying to get someone from Poshmark to help respond, or even make me feel like anyone cares. Never ever again YOU SUCK poshmark!
Purchased two pair of Gucci shoes. Have had toenail fungus because of the shoes. Never again. Using meds for a second year now. Stay away. Is not the company, is the used shoes that were in good shape. I will now buy directly from Gucci, money or not.
This was a fun, easy to use site.
I found some lovely items, sold
Things I no longer wear.
Then the rules regarding retail selling
Were changed.
The site is now overrun with overpriced
Low quality Asian clothing & jewelry.
Sellers on Posh follow the 'buy it for $2 -
Sell it for $40' rule.
Save your $$$ & buy from the same places they do,
Ebay, Wish, Sammydress etc...
I've had mixed (mostly positive) reviews buying clothes off Poshmark, as it does depend on the individual seller, but it's rough to make sales on as a seller. I've had items listed for months on here that don't budge, yet sell within the week on other resell apps. There's a lot of spammy content, since they have certain badges, etc., such as people commenting asking you to check out what they're selling. They also take hefty fees when (if) items do sell. Stick to making purchases on here.
Tip for consumers:
Look elsewhere to sell your clothes, but it's great for buying.
For few years now, I have an account at Poshmark. I recently became Poshmark Ambassador. Now I get a lot of people following me, I cannot keep up with it. I find that it takes too much time to promote and very little return on all the follows and promotions. I checked recently, it's best to have as a seller your pricing to be above $15
Otherwise, they take too much of a percentage of the sales. Instead of deleting my items, I raised the prices, as I don't really care to sell there. However, I will still keep my store up, in case someone likes to buy, because I have lots of stuff from my closet and I don't want to delete. Last year I had 2 sales. This year, so far I sold only one item...
I have also bought items, and I had good experience.
Tip for consumers:
To sell your from your closet, be ready to spend a lot of time to promote. As for buying, each closet is independently owned, so do your due diligence in looking at the reviews. Also, if you have a question, make sure to ask, before you purchase.
Products used:
I bought cosmetics. There are lots of nice bargains. However, at this point, I am trying to declutter. So I am more of a seller, than a buyer at this time.
I have been on poshmark for 6 months now. At first it seemed like the perfect app. I have a lot of items in my closet that I've wanted to sell but never got around to doing through eBay or consigning. Poshmark made it easy. Up until the point I have a buyer saying I didn't send the correct item. I've been wracking my brain trying to figure out what's wrong. Still haven't heard from poshmark the details, just the general message that they have photos. Well anyone can take a photo of just about anything. But I've maintained a 5 star status up to this point. After I get this issue resolved I'm going back to eBay. It's too much stress for this to be a hobby and way to make money off my own property. They get 20% but only communicate through email or through app messages.
If you can find a good seller with good "love notes" i would recommend buying from those folks only. The biggest issue i have with this app is the 5.95 shipping for EVERYTHING no matter the price or weight. Also the20% that is taken for each sale so if you sell something you have to mark up the price then people want to low ball you on everything. From my own experience it seems like everyone thinks that $10 is a good offer on just about anything no matter what you listed the items for. For me the most frustrating thing is when buyers do not rate you or even go into the app once the item is delivered and simply click 1 button to say the item was received so then payment is not released for 4 days! This has happened on the last 6 sales that I had. How lazy can people really be?! Especially in a world where everyone has their phone in their hand 24/7? The app is ok but the people who use it are extremely rude!
Had several questions before signing up. This company has been online for about 7 years and no available phone support. E-Mail only? What's up with this? Also they have a heavy fee they charge the minimum is $2.95 and you are required to use their shipping label which is another $7.00 fee up to 5 lbs. I should have the option of providing my own shipping label with tracking. Sounds like a raw deal for the buyer. Not so bad for the seller but the seller still has to pay the $2.95 fee. Ebay only takes 10% but they have a reduced fee postal option the seller has to pay which is usually way less than the standard $7.00 fee. Ebay has phone support.
Usually a pretty inexpensive way to buy clothes. Items are usually shipped within 3-5 days but lately I haven't been sent an item from Aquaposh after 2 weeks. It can also take about 7 days depending on the seller paying attention to their account, and being able to track the item is nice. Shipping will add a few dollars to the total but if you can buy from the right buyer, being wary of scammers and get the clothes in a timely fashion, typically with a nice "thank you" note inside cute packaging. Overall it's a nice way to shop for usually gently used cute items. Just make sure you hit "love" and don't click on an item you like if you want to keep browsing because you'll have to go back to the top. I might take a break from shopping here for a while though.
Poshmark doesn't release $ to sellers until buyer confirms they received it. My biggest gripe with poshmark as a seller & a buyer is ridiculous shipping charges. $7 for a tshirt or a ring. No thanks. Plus i have to take that added cost into consideration when trying to sell my items that poshmark takes a % of on top of the inflated shipping. It does offer discount shipping at times but with sites like Amazon having free express shipping. Why would most spend $ for shipping?
Poshmark is the #1 place to buy and sell fashion. Shop millions of closets across America? And sell yours too!
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