Punk Case

It has been over a month since I purchased my punkcase case. They failed to send me the right case I ordered and instead sent it in a different color. Okay no problem I sent the case back with an attached note on the case i should have received. What happems next? They sent me the SAME CASE BACK. Wrong case. Wrong color. Upon emailing and calling NO ONE ever gets in contact with you and I am still waiting for my refund PLUS the money I should be reimbursed for having to pay shipping to ship something back that they messed up TWICE. 100% unprofessional. Its as if the site is run by complete monkeys who lack common sense. If i didn't know any better its a scam just to get your money. I wish I would have read the reviews before purchasing because I am not the only person who is having issues with punkcase for the same things.

The case I ordered and the case i received twice are attached in pictures. They do not match.

I ordered 3 cases from their. co.uk website and was not advised of a delivery date. After a week I emailed them to get an estimated delivery date. I was informed it was being shipped from America (which I was never made aware of) and would take 2-6 weeks! Normally I wouldn't of bothered but I thought well I've ordered now and I'm not in a rush...

8 weeks later I emailed asking where my cases were and I received a rather blunt well they must be lost do you want a refund or them to be sent again. Naturally my next question was how long before despatched? My reply, tomorrow. I replied again how long will they take to arrive to me.

They were so lazy they copy and pasted the same blunt email they sent me earlier. I know this because it had another question on it which was irrelevant. I requested a refund, I would never order from them again.

Do not buy from Punk Cases under any circumstances!

I ordered an iPhone 6 Plus Waterproof Case for my husband in good faith from Punk Cases.

The phone case did not live up to its description. The case blocked part of the camera, distorted the users voice and certainly was not a snug/tight fit.

After finally receiving a response they advised me that they do not supply returns labels but if I seal the envelope, write return to sender on the envelope and pop into a post box that should allow it to get back to them. I felt uncomfortable doing this and so I asked at the post office if the advice was correct. It wasn't and would cost me £5.30 to return.

When I emailed Punk Cases they waffled on about shipping costs etc and after emailing them again and again and again even with photos asking for a refund for both the case and the postage they are completely ignoring me.

Rubbish company. I learned the hard way!

Orderd a iPhone case, and 2pairs of black punkbuds 2.0. Case came in a timely manner, but no punkbuds. Contacted customer service. They said they are back ordered and new shipment will be in 2 weeks. Two weeks go by I contact them again and same thing (I have all the emails) 3 months later and still nothing. No refund no product. Don't purchase!

This website is a scam. They sent me the wrong colour of the case I ordered. Offered me 20% off or asked me to return to case on my own dime for a refund. It would cost me more than the case the return it. Absolute scam of a company. Do NOT buy.

Well over a month since I ordered my phone case and no phone case. And no refund yet. Been e mailing with a computer for a week or two trying to figure out where my phone case is but no real answer. Got the oh the product you ordered is very popular blah blah it's g9nna be another 2 weeks before we even receive the phone case(punk case the company) telling me they have to wait 2 weeks before they even get their own product. Is crap. An 8th of a star. I would have drove an hour and went and got my phone case and had it in hand if I would have known I was going to get messed around for over a month for an expensive $#*! phone case I need. Garbage company.

This is a top of the line iPhone 12 case at a reasonable price. Made in the the USA! Love the grippy texture. Easy to install and complete with all accessories. Although it has a slim design, it will adequately protect your phone. Perfect combination of smoothness and grip. Love it!

I ordered a case over 2 months ago and I still do not have a tracking number for it. I have called and emailed numerous times and each time I am told that it will take an additional 2 weeks for it to arrive. I have heard this line 4 times from your company. Where is my case? My order number is #*******.

I have bought the case for my iphine 13 max pro from these guys. The shipping was not very fast but prompt. The price is reasonable, because the case is really of a high quality. The case itself is really great, fits like a glove, not bulky but yet protective, cant imagine my phone without it. Thank you.

Please Please Please be careful from this company they are a cheater company their focus is to steel your money they will ship the wrong item you will be obliged to return it back you will never see any refund any new item you will loose your money in both way the shipping fees on your cost and the goods price they will never answer your phone call they are steeling all customers money to survive with their corruption so be careful this company should close very soon to save other customers falling in their trap! Also a very cheap products compared to $1 that you are buying it for $47! Don't ever buy from them and be careful!

I was sent the wrong phone case to the one I ordered. I informed them if this with photos of what they had sent and of what I had ordered.(totally different cases). On informing them of this the asked me to return the incorrect case, and once the had received it they would issue the correct one( the first delivery took in the region of 4-5 weeks). I told them I was not prepared to fund the cost of postage when it was their mistake and told them I would gladly return the wrong case when they sent me a pre paid postage sticker as I was not prepared to fund their mistake. Since then and several emails later they are still sending me the same automated reply. I would never use this company again, they are a disgrace and obviously do not care about their customers. I will be taking this up with PayPal now as I have given the company the chance to correct the mistake which they have not done.

Took 6 weeks to arrive and they sent the wrong case. Then Punkcase wouldn't refund the money without me sending it back and paying for shipping from NZ (which was going to cost $78NZD) which would've cost more than what I paid for the case. Got no reply from my latest email that I sent. Very poor customer service and wouldn't recommend at all. Bad quality case too.

Don't get scammed or buy products from this website. You can see the video for further details, the customer service isn't responsive….

I purchased a teal punkcase for my Samsung Note8. Took 3 weeks to arrive. It's terrible; flimsy plastic teal coloured edges, cheap 'buttons' which don't sit in the right place to reach the real buttons on my phone... rendering the whole case useless! I'm very disappointed and will have to simply bin the case.

Bought a phone case, which arrived way later than the website stated - nowhere did it show it was being sent from the US, when I ordered from the UK.
Anyway… A completely different, cheap flimsy phone case arrived that was already broken. I contacted them with pictures, only to be told that I HAVE to send the case back to america, AND PAY FOR POSTAGE in order to be refunded or get an exchange for the actual case I ordered! The worst company I've ever dealt with. Stay away from them. Horrible. Never, ever, ever buy from this company unless you want to be ripped off.
See the pictures. I ordered the black case, and the gold one was what arrived.