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QLinkWireless

How would you rate QLinkWireless?
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North Carolina
1 review
0 helpful votes
Follow Keira O.
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My cell service goes out all of the time. When my service goes out there is no way to live chat tech support as Qlink or QSTINK does not have live chat! It was an emergency and I was not able to call out. Do not use this service! It's not worth the free service if it doesn't work.

Date of experience: November 5, 2021
Illinois
1 review
0 helpful votes
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Good phone service
July 24, 2022

It's so amazing that Qlink came out bcuz if it hadn't I would still be paying for phone service or maybe not bcuz times are really hard so I want to thank you for providing ur service to lower class your service is reliable always

Date of experience: March 2, 2022
Washington
1 review
1 helpful vote
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Q Link sent me a new sim supposedly to upgrade to a 5G. In the process they lost my original phone number said I wasn't a customer. Finally get a new number which I didn't want. And the service absolutely will not work the SIM is a joke the company is a joke you can't get a hold of anybody they send you in circles I can't stand what they have done to my situation. And what they've done to many others I have friends who have had the same problems. And I know they'll never do nothing to reimburse what it has done to many of us.

Date of experience: June 9, 2021
Michigan
2 reviews
4 helpful votes
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Q Link never answers their phone to any question. Their telephone service is a nightmare. The phone locks volume, even though when at 100 higher volume. I have to use the microphone to hear the conversation. And even with the microphone on, their services are deplorable. 100X too, too slow replies when used., and to respond and the net is almost nonexistent. Log into the net is a severe dilemma; it is nonexisting services. Also, their billing is inexact. I was charged for services before the telephone was programmed.

Date of experience: April 12, 2021
Pennsylvania
4 reviews
4 helpful votes
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Sofisticated scam
January 27, 2021

This a call to the Pennsylvania authority
Dear: sir or madam
Qlinkwirdless scammed and took my money for no reason. No phone no service and my money was gone. After several phone calls and e. Mails requests to get money back, qlink wireless intentionally and purposely choose no to respond and took my money, this mafia of crooked people should be brought to justice. Now I'm addressing my issue to Pennsylvania authority to open a serious investigation and find out what is going on? And why nobody is taking serious lawful actions to protect victims of scam and theft... If qlink wireless is waiting for me to get exhausted and give up that will never happen and I will continue to unfold the scam and abuse im going through...
S. E

Date of experience: January 27, 2021
Michigan
1 review
0 helpful votes
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BAD
October 30, 2021

I went with Qlink and it was all good for the first month. Then I couldn't make any phone calls from certain areas, I went to stay with friends in Michigan couldn't get or make any calls. It was bad all the way around.

Date of experience: October 30, 2021
Michigan
1 review
0 helpful votes
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Horrible
September 1, 2021

I had qlink for a while after they sent me the new SIM card I put it on my phone and ever since then my phone stopped working. In order to use their service they wanted me to buy a phone just to continue to receive free service. They sent me a tablet that j was supposed to have gotten for free after I get the tablet the tablet is HORRIBLE it is extremely slow and then they send me an invoice saying it's $10 for the tablet now. I'm not paying $10 for a free tablet and it's horrible. I can't even download anything on the tablet only thing I can do is look at the time if that. That's how horrible the tablet is then when you try to contact customer service you can't get through. I'm done with qlink I'm switching service I don'tlike qlink anymore

Date of experience: September 1, 2021
Ohio
1 review
1 helpful vote
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Worst company out there
November 10, 2022

I ordered a tablet, didn't want a phone or my number ported. Agent said that was fine. Gung up with th and my phone, with Boost which I've never had a single issue with, wax off! No service! Qlink ported my number anyway. Had to wait with no service for 5 days to receive the qlink phone. It doesn't receive incoming calls or text. The internet is slower then dial up and with all of the pop-up ads it's almost impossible to get a call out. So I call and they say yes I can send you a different phone for $129! If I had $129 I wouldn't need their service. I asked for them to cancel my service and they said they did but did not. I had to complain to the national verifier to have them cancelled.The whole mess took 3 days. Stay away from Qlink!

Date of experience: November 10, 2022
Illinois
1 review
0 helpful votes
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MY experience
October 26, 2021

No good at all just got run around and couldn't or didn't want to assist me got sent defective tablet and wouldn't make Right customer service is a joke I cancelled my service and it's still active I want it cancel

Date of experience: October 26, 2021
Washington
1 review
0 helpful votes
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Your Phones are poor
March 16, 2023

I have had nothing but problems with the phones I have purchased. They start out working great. You get by the 90 day period the foul up and stop working.
The second phone I purchased, I was told was a 5G phone and I would receive a 5G sim card. I have a 4G phone and I received a 4G sim card. I called to explain the situation. I was told there isl nothing they can do. They can't just send me a new 5G sim card. I have to do with what I have.

Date of experience: March 16, 2023
Pennsylvania
1 review
0 helpful votes
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Snow Job
March 12, 2024

If I could leave a big fat ZERO, I would.It is not unlimited data.They tell you that but, they're lying.You only find out after your data is gone then, you have to buy more.

Date of experience: March 12, 2024
New York
3 reviews
2 helpful votes
Follow Christopher K.
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When I transferred my phone and number over to qlink wireless from my previous service provider I had some difficulty at first but eventually I was able to succeed. I now enjoy my new service with qlink wireless and I would highly recommend Q Link wireless to all my family and friends who are looking for a dependable and reliable phone service provider!

Date of experience: March 1, 2023
Texas
1 review
1 helpful vote
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My Qlink
June 1, 2022

1 year going strong Iwas worried about not being able to have a phone Im on disability and cant afford not to Qlink promptly and easily made it where I have a great phone great service Able to upgrade if necessary and it picks up service in any location Thank you for looking out for me Want a worry free service.Try Qlink

Date of experience: May 1, 2022
Washington
2 reviews
0 helpful votes
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Hurray for the service, but the devices could work easier and faster. Other than that its a blessing in disguise seeing how my relative can call me if need.

Date of experience: December 6, 2022
Texas
1 review
5 helpful votes
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Very cheap phones. Won't work with many apps. Internet reception can be bad. Got a cracked screen. Requested sim and its now 4 business days without service. Tracking says its shipped yet.

Date of experience: October 20, 2020
Ohio
1 review
4 helpful votes
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Can't rate it less
May 30, 2019

The phone came with so many junk apps there was no operating memory left. No live support ever called me back. Absolute joke, ripping American taxpayers off. Report this company to the FCC.

Date of experience: May 30, 2019
North Carolina
1 review
0 helpful votes
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Absolutely best cell phone company I have ever had! Customer service is amazing with friendly and extremely helpful representatives. Where have you been all my life!

Date of experience: May 1, 2022
Oklahoma
1 review
0 helpful votes
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Wonderful program just wish they had better items to choose from such as devices and tablets, the tablet they have does not function really all that will.

Date of experience: June 24, 2022
Florida
1 review
0 helpful votes
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Great Service.
September 1, 2022

In 4 months it will be a year for me. Everything has been/is great so far. No issue as well. Lotting for a dependable service look no further. This is the one. You can even use your own phone.

Date of experience: August 1, 2022
Maryland
1 review
0 helpful votes
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Frustrated
January 14, 2022

Paid for phone they said I had to get because my old one would no longer work. I never received the phone they said was delivered by Amazon even tho they kept sending texts saying it was being delivered by UPS. Sent these texts even after the date tbey said it was deliverd by Amazon. 3 days on the phone with Customer Service, no help at all kept telling me the phone was delivered even tho I kept telling them I never got it. Sent several emails and even wrote a letter to no avail. All I keep getting are emails about cutting my service off for non use when I use the phone every month. Today I get a tablet from Qlink I never ordered and an email saying I must pay for within 30 days and the government will pick up the rest of the cost. When I click on the pay now button a full page of terms come up for me to agree to. I came to these reviews of this company to see what kind of experiences other have had because frankly I'm skeptical of what is going on and afraid to agree to terms.

Date of experience: January 14, 2022

Overview

QLinkWireless has a rating of 2.5 stars from 806 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QLinkWireless most frequently mention customer service, sim card and new phone. QLinkWireless ranks 3rd among Mobile Carriers sites.

service
428
value
405
shipping
379
returns
251
quality
393
This company does not typically respond to reviews
+115