My cell service goes out all of the time. When my service goes out there is no way to live chat tech support as Qlink or QSTINK does not have live chat! It was an emergency and I was not able to call out. Do not use this service! It's not worth the free service if it doesn't work.
It's so amazing that Qlink came out bcuz if it hadn't I would still be paying for phone service or maybe not bcuz times are really hard so I want to thank you for providing ur service to lower class your service is reliable always
Q Link sent me a new sim supposedly to upgrade to a 5G. In the process they lost my original phone number said I wasn't a customer. Finally get a new number which I didn't want. And the service absolutely will not work the SIM is a joke the company is a joke you can't get a hold of anybody they send you in circles I can't stand what they have done to my situation. And what they've done to many others I have friends who have had the same problems. And I know they'll never do nothing to reimburse what it has done to many of us.
Q Link never answers their phone to any question. Their telephone service is a nightmare. The phone locks volume, even though when at 100 higher volume. I have to use the microphone to hear the conversation. And even with the microphone on, their services are deplorable. 100X too, too slow replies when used., and to respond and the net is almost nonexistent. Log into the net is a severe dilemma; it is nonexisting services. Also, their billing is inexact. I was charged for services before the telephone was programmed.
This a call to the Pennsylvania authority
Dear: sir or madam
Qlinkwirdless scammed and took my money for no reason. No phone no service and my money was gone. After several phone calls and e. Mails requests to get money back, qlink wireless intentionally and purposely choose no to respond and took my money, this mafia of crooked people should be brought to justice. Now I'm addressing my issue to Pennsylvania authority to open a serious investigation and find out what is going on? And why nobody is taking serious lawful actions to protect victims of scam and theft... If qlink wireless is waiting for me to get exhausted and give up that will never happen and I will continue to unfold the scam and abuse im going through...
S. E
I went with Qlink and it was all good for the first month. Then I couldn't make any phone calls from certain areas, I went to stay with friends in Michigan couldn't get or make any calls. It was bad all the way around.
I had qlink for a while after they sent me the new SIM card I put it on my phone and ever since then my phone stopped working. In order to use their service they wanted me to buy a phone just to continue to receive free service. They sent me a tablet that j was supposed to have gotten for free after I get the tablet the tablet is HORRIBLE it is extremely slow and then they send me an invoice saying it's $10 for the tablet now. I'm not paying $10 for a free tablet and it's horrible. I can't even download anything on the tablet only thing I can do is look at the time if that. That's how horrible the tablet is then when you try to contact customer service you can't get through. I'm done with qlink I'm switching service I don'tlike qlink anymore
I ordered a tablet, didn't want a phone or my number ported. Agent said that was fine. Gung up with th and my phone, with Boost which I've never had a single issue with, wax off! No service! Qlink ported my number anyway. Had to wait with no service for 5 days to receive the qlink phone. It doesn't receive incoming calls or text. The internet is slower then dial up and with all of the pop-up ads it's almost impossible to get a call out. So I call and they say yes I can send you a different phone for $129! If I had $129 I wouldn't need their service. I asked for them to cancel my service and they said they did but did not. I had to complain to the national verifier to have them cancelled.The whole mess took 3 days. Stay away from Qlink!
No good at all just got run around and couldn't or didn't want to assist me got sent defective tablet and wouldn't make Right customer service is a joke I cancelled my service and it's still active I want it cancel
I have had nothing but problems with the phones I have purchased. They start out working great. You get by the 90 day period the foul up and stop working.
The second phone I purchased, I was told was a 5G phone and I would receive a 5G sim card. I have a 4G phone and I received a 4G sim card. I called to explain the situation. I was told there isl nothing they can do. They can't just send me a new 5G sim card. I have to do with what I have.
If I could leave a big fat ZERO, I would.It is not unlimited data.They tell you that but, they're lying.You only find out after your data is gone then, you have to buy more.
When I transferred my phone and number over to qlink wireless from my previous service provider I had some difficulty at first but eventually I was able to succeed. I now enjoy my new service with qlink wireless and I would highly recommend Q Link wireless to all my family and friends who are looking for a dependable and reliable phone service provider!
1 year going strong Iwas worried about not being able to have a phone Im on disability and cant afford not to Qlink promptly and easily made it where I have a great phone great service Able to upgrade if necessary and it picks up service in any location Thank you for looking out for me Want a worry free service.Try Qlink
Hurray for the service, but the devices could work easier and faster. Other than that its a blessing in disguise seeing how my relative can call me if need.
Very cheap phones. Won't work with many apps. Internet reception can be bad. Got a cracked screen. Requested sim and its now 4 business days without service. Tracking says its shipped yet.
The phone came with so many junk apps there was no operating memory left. No live support ever called me back. Absolute joke, ripping American taxpayers off. Report this company to the FCC.
Absolutely best cell phone company I have ever had! Customer service is amazing with friendly and extremely helpful representatives. Where have you been all my life!
Wonderful program just wish they had better items to choose from such as devices and tablets, the tablet they have does not function really all that will.
In 4 months it will be a year for me. Everything has been/is great so far. No issue as well. Lotting for a dependable service look no further. This is the one. You can even use your own phone.
Paid for phone they said I had to get because my old one would no longer work. I never received the phone they said was delivered by Amazon even tho they kept sending texts saying it was being delivered by UPS. Sent these texts even after the date tbey said it was deliverd by Amazon. 3 days on the phone with Customer Service, no help at all kept telling me the phone was delivered even tho I kept telling them I never got it. Sent several emails and even wrote a letter to no avail. All I keep getting are emails about cutting my service off for non use when I use the phone every month. Today I get a tablet from Qlink I never ordered and an email saying I must pay for within 30 days and the government will pick up the rest of the cost. When I click on the pay now button a full page of terms come up for me to agree to. I came to these reviews of this company to see what kind of experiences other have had because frankly I'm skeptical of what is going on and afraid to agree to terms.
Answer: Q-Link is a scam operation. REPORT to the relevant state and federal authorities ASAP! Reps are scammers reading from their scripts. Useless and intend to be useless.
Answer: Yes you can it also gives you two months free Amazon prime
Answer: It's not possible to talk to any human cause a real human wouldnt do the shit these fucking foreigner fucks do to people
Answer: I mean they provide cell service not internet that's two different animals all together. LOL you can turn your phone into a hotspot, which then allows you to tether your tablet to the phone and use its cell data but I think actually the only cost is $5 a month that's unlimited everything so I think just about anyone can afford that. But they actually send a SIM card which I believe was for the tablet and I never put it in so it could be it already came with cell service I haven't paid anything in months except for one time $5 and for all I know that was for shipping and receiving. As far as the $30 phone bill the government you already getting free service so you could apply that $30 towards the internet service if you have a provider in the area that's cheap but reliable. Good luck on that. If you need to know how to set your phone up as a hotspot you turn on Bluetooth for one but the best thing to do is just Google it say turn phone into hotspot and connect tablet for Android it will give you full directions.
Answer: Don't do it. It's not worth your time. Free is too much to pay for this piece of CRAP.
Answer: To my experience with this company since 2018 i never had to pay a dime if your being asked for money RUN run very fast they are trying to scam you because this program is 100 % free --phone --sim card --activation--only money out of pocket maybe for 2nd time go around if you loose your phone drop the sim card in the garbage disposal or belter yet the toilet but no $$$$ ALL FREE
Answer: Mine dies the same if I go over a certain amount of data and have ro wait for the new month to get data back on the phone. Doesn't seem right as it should be unlimited huh?
Answer: If it is a real Qlink email and not someone phishing for info when the package comes don't open it, Write on it "Return to Sender" your singing the song in your head, huh. Depending on your age that was an Elvis Presley song in the 50's or 60's. If it asks for any kind of information do not answer. I get one that say my (department store) order is on the way. If you get a text message and says to send "Stop" to a phone number don't do it. Most likely it is testing to see if you have an active, valid number. Anything internet, phone or text that you don't know who or what it is "Spam it" and delete. Even if you know the person there's a chance when you open it. My address book got hijacked on Facebook and sent everyone on it a virus. I don't FB anymore. It's a pretty sorry person that sends a virus to people they don't know.
Answer: I agree with the previous answer I had SafeLink years ago it takes forever to get it's not as good a service I couldn't get calls inside of my residence. It was terrible I would definitely go with QLink it's so much better in so many ways I don't think there's a question here really. They even sent me a free tablet or I think it was $5 although it's older and it's slow it's free and it does work. You have to make sure you connect it to LTE or 4G rather than 5G it is not a 5G tablet nor I don't believe the phone is either it's 4G also.
Answer: Mine got limited data but still can use calls and text if you run out of data. And it's almost June of 2024 and I am still using my free government service. Maybe however you got this program ei. In WA state you have to be TANF or SNAP and sometimes you have to renew you benefits like my food stamps I have to do that every 6 Months in WA state. So maybe you need to check if that's what your state program works!
QLinkWireless has a rating of 2.5 stars from 806 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QLinkWireless most frequently mention customer service, sim card and new phone. QLinkWireless ranks 3rd among Mobile Carriers sites.