Qlink did a great job porting my number and quick delivery of sim card. The service however, frequently drops for longer than an hour. Also thought I was getting a tablet but I didn't.
I read some reviews of people complaining about getting used phones from qlink I got mine yesterday and it was brand new all set up and ready to go for me I'm grateful for the free phone program
We got one of the services and bought the $10 tablet for our daughter's upcoming birthday. This will be her first birthday since leaving an abusive situation, so we wanted to give her something nice on a budget, hence the tablet. Ive heard of people getting LIGHTLY crumpled packaging, but this was $#*!ing insane. It came in a box that looked like mini Doritos should've been inside of it, it looked like they threw it as hard as they could on the floor multiple times, and when i plugged in the tablet, THE SCREEN WAS SHATTERED. So don't buy the tablet from them. Its a $#*!ing rip off and a scam. After telling them about this through the customer service line, they gave me a number to the warranty hotline and I had been on hold for an hour and it made me leave a voicemail. Then 5 seconds into the voicemail, it hung up on me. Qlink doesnt want to take responsibility for what happened to the package in THEIR care. $#*! Qlink!
I love QLink Wireless. Easy to manage, great customer service, and cheap prices. Been with them for 2 years now and can't imagine going anywhere else! You can't beat it!
I ordered a replacement phone paid the $25. It says it'll be shipped out in 7-10 business days. It's been more than 10 business days an I've called customer service 2 times already. First of all your connected to someone in India who has no common sense. Why don't we have all our call centers in America? I'm explaining to "Stephanie" (yeah right that's her name) that this happened in 10/18 I was given the same excuse at that time... they are having a delay in processing the phones because there isn't enough phones or the company hasn't sent them the phones yet. If this was the issue in 2018 why has the issue not been corrected. It's going on more than a year an I'm getting the same lame generic excuse from steph that "Stacy" gave me last year. Come on get your $#*! together. Free or not believe me Qlink is getting paid a pretty penny to send us these gov phones. I don't give af for their lies and fake answers. On top of that the phone that has been updated in my account is called a pepper or something similar to that and has a Chile on the back of it? Joke joke joke. I could go on an on. Nothing is going to happen to them because corporations are corrupt (I mean Epstein didn't commit suicide An Hilary is still running around a free woman) so what's going to happen to a government ran fake phone company. The owners will just get a raise.
Worse company ever, no wonder they are free, you would have to be a total idiot to pay for this service. This company bombs on every possible rating imaginable.
I recently got a new job and needed a higher quality phone for the job. I ordered a new Nokia 5.4 10 days ago and cannot get ANY answers as to WHEN the order will even be processed let alone shipped! There's nothing left for me to do besides CANCEL THE ORDER AND CHANGE PROVIDERS! HORRIBLE CUSTOMER SERVICE!
This is my 2 nd qlink sim card I was happy with the first one but some other cellular co tricked me and disconnected my phone. Q link approved me for a2 nd 1 love the free service thank you
Qlink has shut off phone, and I've tried for three weeks, with no response. I'm a senior in jeopardy of losing my phone service because of Qlink's actions.
Absolute trash! Had to call about 20 times (waited about 1 hour each) to finally get SOMEONE who only turned us over to a "higher technical consultant" because NONE OF THE CUSTOMER SERVICE PEOPLE KNOW HOW TO DO A SIMPLE TASK! Eventually had to wait 2 months for them to tell us that they couldn't do it! Called again and a lady gave us exactly what we needed in about 30 seconds! They told us that they messed everything up so badly, that we would have to RE-APPLY, get a NEW NUMBER, and wait nearly FOREVER for the service to be on our phone and for everything to straighten out again! WORDS CAN NOT DESCRIBE HOW TRASHY AND USELESS THIS WHOLE PROGRAM IS (especially customer service)! Would NEVER EVER use again or recommend to ANYONE! Don't waste your time!
I like this it's so simple and effective
Some companies need to realize with all the technology we have we still haven't figured it out: simplicity, simplicity, simplicity.
It quick easy and affordable
Wat else can I say. Plus the technical support us awesome. Bring ur phone, or buy one, keep your number or not all at your finger tips
I live in wildwood down by the beach and one day two of my buddies and I decided to go out fishing and we get out to the 2 mile bouy and one friend asks what is the weather supposed to be like in an hr i said Check your phone he said he did no service and he's with AT&T my other Friend says I don't have service ether he has sprint so I check mine and I had 4 bars an everything was working fine I always have service never any problems i called to ask for help to switch a phone over and there customer service is amazing too hands down great all around company and I'm beyond satisfied with their services
Trying to replace my broken phone for over 30 days. Pending, pending, pending is my salty status... Finally, we've have our order processed. The representatives have always been polite.
I went thru all the red tape, got my free smartphone. It kept getting overly hot and could not turn off. Tossed it. Service could be better. Changed to Tello.com, and love it!
Got screwed out of a whole nights pay because the data refused to work. Terrible service. Not even worth it for free because I lost about 80$ because of it being so bad
I did have a major issue with my tablet. The customer service representative was able to get the issue resolved very quickly. Thank you so much qlink.
Q-link has definitely helped me keep consistent connection, especially living in a rural environment. I have no complaints whatsoever. Thank you very much Q-link.
I am Greatful for this service, because it allows me to be able to connect with other numbers that's not in my area coad. I can call in to prayer every morning at 5:45 and get spiritual help.
You cannot get a live person on the phone you leave a call back number they never call back I've done it three times it's the worst wireless service on the market they're ripping the government off and you if you use their service no customer service no call back you can't talk to a real person I've been trying to get my phone number from them for days now I've wasted hours on the phone they're the sorriest no customer service they're lying with that five-star rating I give them a minus five star rating
I shut my phone off for no reason I've spent 5 hours on hold trying to get my phone turned back on no luck what a rip off
Never had an issue until I recently had to replace my phone. I paid $25.00 and received the worst phone ever! It's the ZTE N818S. I FINALLY talked to a human on the phone (whom barely could speak English) Just for him to tell me that even if I send the phone back, there are NO return of the funds I spent for it. In broken English I was repeatedly told, "all sales are final. " Needless to say, I am EXTREMELY UPSET.
Were you able to resolve this Stephanie? If not please send an email with a brief description of your situation to Support@QLinkWireless.com.
I loved being with Qlink. In some areas it won't pick up, but it really is free everything. Only things I didn't like was the tablet and phone were horrible. Bring your own phone and it's great.
Answer: Q-Link is a scam operation. REPORT to the relevant state and federal authorities ASAP! Reps are scammers reading from their scripts. Useless and intend to be useless.
Answer: Yes you can it also gives you two months free Amazon prime
Answer: It's not possible to talk to any human cause a real human wouldnt do the shit these fucking foreigner fucks do to people
Answer: I mean they provide cell service not internet that's two different animals all together. LOL you can turn your phone into a hotspot, which then allows you to tether your tablet to the phone and use its cell data but I think actually the only cost is $5 a month that's unlimited everything so I think just about anyone can afford that. But they actually send a SIM card which I believe was for the tablet and I never put it in so it could be it already came with cell service I haven't paid anything in months except for one time $5 and for all I know that was for shipping and receiving. As far as the $30 phone bill the government you already getting free service so you could apply that $30 towards the internet service if you have a provider in the area that's cheap but reliable. Good luck on that. If you need to know how to set your phone up as a hotspot you turn on Bluetooth for one but the best thing to do is just Google it say turn phone into hotspot and connect tablet for Android it will give you full directions.
Answer: Don't do it. It's not worth your time. Free is too much to pay for this piece of CRAP.
Answer: To my experience with this company since 2018 i never had to pay a dime if your being asked for money RUN run very fast they are trying to scam you because this program is 100 % free --phone --sim card --activation--only money out of pocket maybe for 2nd time go around if you loose your phone drop the sim card in the garbage disposal or belter yet the toilet but no $$$$ ALL FREE
Answer: Mine dies the same if I go over a certain amount of data and have ro wait for the new month to get data back on the phone. Doesn't seem right as it should be unlimited huh?
Answer: If it is a real Qlink email and not someone phishing for info when the package comes don't open it, Write on it "Return to Sender" your singing the song in your head, huh. Depending on your age that was an Elvis Presley song in the 50's or 60's. If it asks for any kind of information do not answer. I get one that say my (department store) order is on the way. If you get a text message and says to send "Stop" to a phone number don't do it. Most likely it is testing to see if you have an active, valid number. Anything internet, phone or text that you don't know who or what it is "Spam it" and delete. Even if you know the person there's a chance when you open it. My address book got hijacked on Facebook and sent everyone on it a virus. I don't FB anymore. It's a pretty sorry person that sends a virus to people they don't know.
Answer: I agree with the previous answer I had SafeLink years ago it takes forever to get it's not as good a service I couldn't get calls inside of my residence. It was terrible I would definitely go with QLink it's so much better in so many ways I don't think there's a question here really. They even sent me a free tablet or I think it was $5 although it's older and it's slow it's free and it does work. You have to make sure you connect it to LTE or 4G rather than 5G it is not a 5G tablet nor I don't believe the phone is either it's 4G also.
Answer: Mine got limited data but still can use calls and text if you run out of data. And it's almost June of 2024 and I am still using my free government service. Maybe however you got this program ei. In WA state you have to be TANF or SNAP and sometimes you have to renew you benefits like my food stamps I have to do that every 6 Months in WA state. So maybe you need to check if that's what your state program works!
QLinkWireless has a rating of 2.5 stars from 806 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QLinkWireless most frequently mention customer service, sim card and new phone. QLinkWireless ranks 3rd among Mobile Carriers sites.
Thank you, Stephen. Feedback from satisfied customers like you is why we do what we do.