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QLinkWireless

How would you rate QLinkWireless?
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Texas
1 review
0 helpful votes
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Life Saver
June 2, 2022

Love my phone it's a life saver thanks Qlink. If it wasn't for y'all I be able to keep up with my family.

Date of experience: June 1, 2022
Pennsylvania
2 reviews
0 helpful votes
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No complaints
March 31, 2022

The phone works great! The plan is great! Nothing bad at all to say. 2 thumbs up! I highly recommend it!

Date of experience: March 1, 2022
Florida
1 review
0 helpful votes
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Best service I have ever had. No dropped calls and fast internet no Matter where I am located. Thanks Q link!

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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Canceled service
May 28, 2022

When I ordered wifi with at&t they cancelled my service they told me I have 6 months to return their phone

Date of experience: May 28, 2022
Nevada
1 review
0 helpful votes
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Tina
June 4, 2022

Great service very dependable and reliable it's free and beneficial bundle deals are very affordable as well thanks I appreciate it

Date of experience: June 3, 2022
Minnesota
1 review
0 helpful votes
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Two weeks and no problemos. Yep so far I've only had it on now I less than 20 days and no issues it all works. Thank you Q link

Date of experience: June 9, 2022
Illinois
3 reviews
0 helpful votes
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Qlink shut me off for no reason I don't recommend it terrible service and customer service they don't listen to anything you say

Date of experience: February 1, 2024

Don't recommend
November 6, 2023
Previous review

They shut you off for no reason this is the fourth time they shut me off I'm a senior lady who lives alone then they want to call me back on a disconnected phone you get people who can't speak English good luck with your phone plan I seriously don't recommend qlink

Date of experience: November 6, 2023

Disconnected for no reason
October 22, 2023
Previous review

I don't recommend it they disconnected me for no reason you call them and they tell you your lying please go to another company

Date of experience: October 22, 2023
Texas
1 review
2 helpful votes
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REALLY
January 24, 2024

On the 17th my phone was disconnected For no reason. I was 2. Days without a phone. I Used my tablet to communicate as best I could, I have arthritis, I need to be able to speak. You insisted I needed a new SIM card. The first SIM card was sent to an old Address.Then you Rerouted it to the correct address. Meanwhile I think Friday my phone started working with my old SIM card and it worked just fine until, Your orders, I inserted your new SIM card that's when all hell broke loose AGAIN because I told you it would! 2 days later my phone started working Because I was smart enough to put the OLD SIM card back in.( Thefew times I had service)I was on the phone with q link. 3 times I repeat 3 times I was on hold for a supervisor 4 hours and was then disconnected. I'll repeat that 4 hours in case you didn't hear that 4 hours!Do you think this is ridiculous? I'm actually on hold right now and it has been 55 minutes.3 different times you have allowed someone to steal me from you I have not signed anything I have not spoken with anyone my service is just transferred without my knowledgeAnd if I'm not mistaken you're compromising my information with other peopleHow in the hell is this possible i am a very private person and I do not, do not, appreciate any of this! You always seem to plead the fifth Play the innocent one well what Am I? I will be waiting for a response that's the least you could do. I bet this is not one of the reviews that you will show

Date of experience: January 24, 2024
Texas
1 review
3 helpful votes
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I'm on SIDI bad heart and two times I had to use my Qlink phone to call 911 and my phone $#*! wouldn't connect to 911 and my data.in one yr. I could only use data one month now this is a gov. Program qlink let's see I called and called customer service there answer was send phone to the manufacturer. Under warranty now they say you get a new phone every yr.if yours f. KS up B. S. I tried to get there technical support to help and tried and tried tried everything then he wanted me to reset phone again Hell no not going though that again erase everthing His answer well you can buy another phone it's a yr old give me a new phone answer: you have to go though all the step of trying to fix phone or buy one. Man i hung up called my old lifeline service ASSURANCE got hooked up I should of very left ASSURANCE WIRELESS LIFELINE. QLINK YOU CAN KISS MY LEFT N__?
THEN MY A__ IF YOU HAVE A BAD HEART LIKE ME STAY AWAY ROM QLINK LIFE'S TO SHORT TO HAVE QLINK END__?

Date of experience: October 2, 2019
Florida
1 review
0 helpful votes
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All i received was a sim card that won't work in any of the old phones I have ive requested a phone or tablet but still have received nothing.

Date of experience: March 26, 2022
Illinois
1 review
0 helpful votes
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Peace of mind
March 4, 2022

I'm so happy I signed up for this service it gives me a peace of mind knowing I have phone service and don't have to worry about a bill.

Date of experience: February 28, 2022
Texas
1 review
0 helpful votes
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Work good
December 1, 2022

I have not had any trouble with outgoing or incoming calls at all no matter where I go.This is the best cell company I have ever had thank you

Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
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Dependable Services
February 18, 2024
Updated review

The QLink has been very successful with connecting each of my services when in use.
I have no problem with connecting to others.

Date of experience: February 18, 2024

Good service
February 1, 2024
Previous review

Q link has given good services to me and I appreciate all the support during the years. Nothing but thumbs up for my review.

Date of experience: February 1, 2024

Calls on the go
April 19, 2023
Previous review

I rarely have problems using this app. It works fine with no problems. I will recommend to others if asked.

Date of experience: November 18, 2022
Colorado
1 review
0 helpful votes
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I enjoy the fact that I am getting cell service through safe link wireless. This service helps me with getting my other bill under control.

Date of experience: April 3, 2022
Michigan
1 review
1 helpful vote
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Ive been a Qlink customer for about 7 or 8 years. And ive loved there service all the way thru. But ever since tmobile took over the service has been nothing but garbage. The customer service use to be awesome, but now there is no customer service. Just a bunch of automated crap that doesnt help at all. The wait time is forever long. 2-4 hours wait time. And when you do decide to wait it thru on someone elses phone, itll start bugging you about doing a call back which i always ignore. I actually choose to wait it thru. For 3 months ive been doing this constantly. Only to always have the automated machine come on abrutly and tell me someone will call back when i never selected it, and it hangs up on me. I purchased a new phone that was $130 and when i tried to install the sim card it said the phone isnt compatible with the provider. Qlink left me a message saying i should buy another phone. Then they sent me a "free tablet" only to have them demand $10.01. Which okay i guess its fair even thought that is not considered free. So i go to meijer, and guess what they dont sell $10.00 gift cards unless you buy the ones you have to activate and pay on every month. The next option is $25. Im on ssi i cant afford to waste money on crap like this. So to anyone reading this. Choose a different provider. Like i said they use to be awesome. I loved the service. Ever since they tried to switch company providers and up our crap to 5G the phones r useless, the service is useless and the customer service is useless. Thank you for your time.

Date of experience: July 4, 2021
Alabama
1 review
0 helpful votes
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AWESOME PROGRAM
June 2, 2022

I HAD A GREAT TIME GETTING ALL THE SPECIAL STUFF OFFERED. I THINK IT IS GREAT THAT YOU ARE HELPING ME WITH A TABLET SO I CAN STAY CONNECTED TO THE REST OF THE WORLD.

Date of experience: June 1, 2022
Wisconsin
1 review
1 helpful vote
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Seriously the worst service ever. I don't even get signal in my house. Dont even waste your time with them.

Date of experience: October 24, 2021
Nevada
1 review
0 helpful votes
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It great,for people who don't have any income.but you have to keep your eye on your phone at all times

Date of experience: July 1, 2022
Missouri
1 review
1 helpful vote
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Great
March 1, 2022

This is the best wireless service known to man. And the price is just right. Good job qlink. 5 stars!

Date of experience: March 1, 2022
New York
1 review
0 helpful votes
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Thank you so kindly for your service, patience, understanding and contacting me. I love your company and would recommend it.

Date of experience: June 1, 2022

Overview

QLinkWireless has a rating of 2.5 stars from 806 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QLinkWireless most frequently mention customer service, sim card and new phone. QLinkWireless ranks 3rd among Mobile Carriers sites.

service
428
value
405
shipping
379
returns
251
quality
393
This company does not typically respond to reviews
+115