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QLinkWireless

How would you rate QLinkWireless?
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Pennsylvania
1 review
1 helpful vote
Follow Mary L.
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I don't give out my full ssn, birthday, to websites, and third parties.
Ever hear ID stolen.
This isn't lock site, I saw.
I say NO!

Date of experience: May 21, 2022
Pennsylvania
1 review
2 helpful votes
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Best plan!
February 7, 2022

It was super easy to get.
Customers service was awesome.
Best plan ever for me.
Thank you all so much for this excellent service.

Date of experience: February 6, 2022
Florida
2 reviews
0 helpful votes
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HATE QLIINK THIEVES
March 2, 2022

I APPLIED GOT APPROVED GOT SIM CARD, PORTED MY NUMBER 3 WEEKS LATER THE CUT MY SERVICE LOST MY NUMBER AFTER 15 YEARS SAME NUMBER LOST THOUSANDS OF DOLLARS
SELFEMPLOYED HAD ALL BUSINESS TIED TO MY NUMBER FROM BUISNESS CARD TO ACCOUNTS ALL LOST CAUSE OF QLINKS MISTAKE ALL THEY SAY AM SORRY. BOY DO I EVER REGRET GOING WITH QLINK AND THEY ARE LIARS 2 AND A HALF HOURS ON HOLD THET NEVER ANSWERED I HATE QLINK

Date of experience: March 2, 2022
Colorado
5 reviews
3 helpful votes
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The customer "care" agents can barely speak English. If you ask for a supervisor, you just get stuck on eternal hold. If you ask for a call back, you're assured that someone will contact you within 48 hours. Except they never do. Online chat is supposedly live people, but they don't seem to read any of your messages. They just send scripted responses. They actually sent me a SIM card that I didn't even ask for when I was trying to get help with something else. And if you email *******@qlink.com, you'll just get an automated response saying they received your email, and that's the last you'll hear from them. They call themselves a free service, but I beg to differ. Free yes, service NO.

Update: Suddenly on the next business day, my phone has stopped working. I do not believe for ONE SECOND that that's a coincidence. I dared to take issue with their HORRIBLE "service" and now I'm being punished. And Q Link is being reported. They SUCK.

Update: When I received the phone that I was all but FORCED to purchase, Q link couldn't help me find the SIM card slot (SHOCKING, I know). So I tried the new SIM card in my old phone (the one that Q link claimed had "crashed" and, lo and behold, it works fine. Proof that they LIED and deactivated my phone DELIBERATELY for complaining. This company is off the charts SLEAZY.

Date of experience: February 11, 2024
California
1 review
0 helpful votes
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Great IQ LINK
April 6, 2022

I'm trying it and I'm trying to get me another one. For my other phone. Now you say would I recommend the IQ LINK WIRELESS TO SOMEONE ELSE. Yes I would. And did.

Date of experience: April 6, 2022
Pennsylvania
1 review
2 helpful votes
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Q link wireless
May 5, 2021

Q link wireless government phone Sim card sucks they locked me out of my phone people I suggest you not to get this SIM card or there Phone plan it really really sucks

Date of experience: May 5, 2021
Texas
1 review
0 helpful votes
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QLinkWireless
April 27, 2023

I have dealt with QLink for approximately 6 years now and am totally happy with their service.Thank You!

Date of experience: May 28, 2022
Indiana
1 review
6 helpful votes
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Best Phone
September 12, 2018

Best phone ever, free. And it works. 5 grand kids, on social security, and will take anything free. Thank you. Good people.

Date of experience: September 12, 2018
Robin H. QLinkWireless Rep
over a year old

We appreciate you taking the time to leave a review, we're thrilled to hear that you're loving our services.

Pennsylvania
1 review
0 helpful votes
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Reliable
May 1, 2022

You can count on Qlinkwireless for quality. You don't have to worry about drop calls, and they give you an update monthly.

Date of experience: April 4, 2022
Mississippi
0 reviews
0 helpful votes
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Satisfied user
June 26, 2022

No real concerns at this time; however when choosing a phone make sure the phone can perform the services that are offered.

Date of experience: June 26, 2022
Ohio
1 review
0 helpful votes
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When I needed a phone they where quick and fast to get me a phone and service now I don't have to worry

Date of experience: September 10, 2023
Pennsylvania
1 review
0 helpful votes
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Great company
January 15, 2024

The only thing I would recommend would be to get additional sim cards for the family but overall very good experience

Date of experience: January 15, 2024
Pennsylvania
1 review
1 helpful vote
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Fraud
December 7, 2023

This company is fraudulent it took money out of my account and no one knows where my package is I checked all the local post office one had a tracking number with no merchandise WTF IS GOING ON?!

Date of experience: December 7, 2023
New York
1 review
0 helpful votes
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Qlink
July 2, 2022

Qlink used to be a half star, now 5 service improved drastically after a little government intervention

Date of experience: July 1, 2022
New Jersey
1 review
0 helpful votes
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I was skeptical at first but its been a year snd i have had no issues. Give it a try theres nothing to lose

Date of experience: April 19, 2022
North Carolina
1 review
0 helpful votes
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Wonderful service
March 6, 2022

I'm so greatful for this service I am mentally ill and can't afford a phone otherwise this is such a blessing thank u America

Date of experience: March 3, 2022
Nebraska
1 review
0 helpful votes
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Wonderful blessing
February 16, 2022

Service is great and I Love my new tablet! It's big so I can see things better and fill out online orders. Thank you so much!

Date of experience: February 16, 2022
Kansas
1 review
0 helpful votes
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I love QLink Wireless
December 1, 2022

Very polite and helpful. Dont have to wait very long on phone calls and my problems get solved usually pretty timely and done the correct way!

Date of experience: April 1, 2022
Missouri
2 reviews
1 helpful vote
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Great reliable service
December 2, 2022

No complaints at all just wish the reach of cell crevice was a bit stronger. And I never received my tablet.

Date of experience: December 1, 2022
North Carolina
1 review
0 helpful votes
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Great service.
May 1, 2022

I'd be lost without my phone. I live by myself and really need the unlimited everything. Love it! Thanks!

Date of experience: May 1, 2022

Overview

QLinkWireless has a rating of 2.5 stars from 806 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QLinkWireless most frequently mention customer service, sim card and new phone. QLinkWireless ranks 3rd among Mobile Carriers sites.

service
428
value
405
shipping
379
returns
251
quality
393
This company does not typically respond to reviews
+115