It was super easy to get.
Customers service was awesome.
Best plan ever for me.
Thank you all so much for this excellent service.
I APPLIED GOT APPROVED GOT SIM CARD, PORTED MY NUMBER 3 WEEKS LATER THE CUT MY SERVICE LOST MY NUMBER AFTER 15 YEARS SAME NUMBER LOST THOUSANDS OF DOLLARS
SELFEMPLOYED HAD ALL BUSINESS TIED TO MY NUMBER FROM BUISNESS CARD TO ACCOUNTS ALL LOST CAUSE OF QLINKS MISTAKE ALL THEY SAY AM SORRY. BOY DO I EVER REGRET GOING WITH QLINK AND THEY ARE LIARS 2 AND A HALF HOURS ON HOLD THET NEVER ANSWERED I HATE QLINK
The customer "care" agents can barely speak English. If you ask for a supervisor, you just get stuck on eternal hold. If you ask for a call back, you're assured that someone will contact you within 48 hours. Except they never do. Online chat is supposedly live people, but they don't seem to read any of your messages. They just send scripted responses. They actually sent me a SIM card that I didn't even ask for when I was trying to get help with something else. And if you email *******@qlink.com, you'll just get an automated response saying they received your email, and that's the last you'll hear from them. They call themselves a free service, but I beg to differ. Free yes, service NO.
Update: Suddenly on the next business day, my phone has stopped working. I do not believe for ONE SECOND that that's a coincidence. I dared to take issue with their HORRIBLE "service" and now I'm being punished. And Q Link is being reported. They SUCK.
Update: When I received the phone that I was all but FORCED to purchase, Q link couldn't help me find the SIM card slot (SHOCKING, I know). So I tried the new SIM card in my old phone (the one that Q link claimed had "crashed" and, lo and behold, it works fine. Proof that they LIED and deactivated my phone DELIBERATELY for complaining. This company is off the charts SLEAZY.
I'm trying it and I'm trying to get me another one. For my other phone. Now you say would I recommend the IQ LINK WIRELESS TO SOMEONE ELSE. Yes I would. And did.
Q link wireless government phone Sim card sucks they locked me out of my phone people I suggest you not to get this SIM card or there Phone plan it really really sucks
I have dealt with QLink for approximately 6 years now and am totally happy with their service.Thank You!
Best phone ever, free. And it works. 5 grand kids, on social security, and will take anything free. Thank you. Good people.
No real concerns at this time; however when choosing a phone make sure the phone can perform the services that are offered.
When I needed a phone they where quick and fast to get me a phone and service now I don't have to worry
The only thing I would recommend would be to get additional sim cards for the family but overall very good experience
This company is fraudulent it took money out of my account and no one knows where my package is I checked all the local post office one had a tracking number with no merchandise WTF IS GOING ON?!
I was skeptical at first but its been a year snd i have had no issues. Give it a try theres nothing to lose
I'm so greatful for this service I am mentally ill and can't afford a phone otherwise this is such a blessing thank u America
Service is great and I Love my new tablet! It's big so I can see things better and fill out online orders. Thank you so much!
Very polite and helpful. Dont have to wait very long on phone calls and my problems get solved usually pretty timely and done the correct way!
No complaints at all just wish the reach of cell crevice was a bit stronger. And I never received my tablet.
I'd be lost without my phone. I live by myself and really need the unlimited everything. Love it! Thanks!
Answer: Q-Link is a scam operation. REPORT to the relevant state and federal authorities ASAP! Reps are scammers reading from their scripts. Useless and intend to be useless.
Answer: Yes you can it also gives you two months free Amazon prime
Answer: It's not possible to talk to any human cause a real human wouldnt do the shit these fucking foreigner fucks do to people
Answer: I mean they provide cell service not internet that's two different animals all together. LOL you can turn your phone into a hotspot, which then allows you to tether your tablet to the phone and use its cell data but I think actually the only cost is $5 a month that's unlimited everything so I think just about anyone can afford that. But they actually send a SIM card which I believe was for the tablet and I never put it in so it could be it already came with cell service I haven't paid anything in months except for one time $5 and for all I know that was for shipping and receiving. As far as the $30 phone bill the government you already getting free service so you could apply that $30 towards the internet service if you have a provider in the area that's cheap but reliable. Good luck on that. If you need to know how to set your phone up as a hotspot you turn on Bluetooth for one but the best thing to do is just Google it say turn phone into hotspot and connect tablet for Android it will give you full directions.
Answer: Don't do it. It's not worth your time. Free is too much to pay for this piece of CRAP.
Answer: To my experience with this company since 2018 i never had to pay a dime if your being asked for money RUN run very fast they are trying to scam you because this program is 100 % free --phone --sim card --activation--only money out of pocket maybe for 2nd time go around if you loose your phone drop the sim card in the garbage disposal or belter yet the toilet but no $$$$ ALL FREE
Answer: Mine dies the same if I go over a certain amount of data and have ro wait for the new month to get data back on the phone. Doesn't seem right as it should be unlimited huh?
Answer: If it is a real Qlink email and not someone phishing for info when the package comes don't open it, Write on it "Return to Sender" your singing the song in your head, huh. Depending on your age that was an Elvis Presley song in the 50's or 60's. If it asks for any kind of information do not answer. I get one that say my (department store) order is on the way. If you get a text message and says to send "Stop" to a phone number don't do it. Most likely it is testing to see if you have an active, valid number. Anything internet, phone or text that you don't know who or what it is "Spam it" and delete. Even if you know the person there's a chance when you open it. My address book got hijacked on Facebook and sent everyone on it a virus. I don't FB anymore. It's a pretty sorry person that sends a virus to people they don't know.
Answer: I agree with the previous answer I had SafeLink years ago it takes forever to get it's not as good a service I couldn't get calls inside of my residence. It was terrible I would definitely go with QLink it's so much better in so many ways I don't think there's a question here really. They even sent me a free tablet or I think it was $5 although it's older and it's slow it's free and it does work. You have to make sure you connect it to LTE or 4G rather than 5G it is not a 5G tablet nor I don't believe the phone is either it's 4G also.
Answer: Mine got limited data but still can use calls and text if you run out of data. And it's almost June of 2024 and I am still using my free government service. Maybe however you got this program ei. In WA state you have to be TANF or SNAP and sometimes you have to renew you benefits like my food stamps I have to do that every 6 Months in WA state. So maybe you need to check if that's what your state program works!
QLinkWireless has a rating of 2.5 stars from 806 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QLinkWireless most frequently mention customer service, sim card and new phone. QLinkWireless ranks 3rd among Mobile Carriers sites.
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