0 stars' they said bring your number and I did. They disconnected my
Phone and took my phone number i had for 10 yrs. I hate that!
I have a sim kit q-link sent me, but I don't have a phone to use for the kit, I need a free government phone
Calls and data are fine but won't it wont send messages and if it does it send the same message 3 times!
Awesome sign up for the free cell phone I got mine thanks for the free phone awesome sauce... the best
Sometimes does not receive in some areas. Goes offline at times in some areas. Receive messages promptly.
Love it very much, love it very much, love it very much. Love it very much love it very much love it very much.
So love it it's a good it's good it's good it's good it's good it's good it's good it's good it's good it's good
This is the best lifeline you can get. Sorry safelink they out did you! I recommend q-link for anyone who needs or gets the lifeline phone.
Haven't heard from tech support been longer than they say,no help at all with trying to get Sims card in
It's would be perfect if QLinkwireless has the International calls...please note...some person needs to go foreign country...
At first, the service was acceptable- even though the ZTE phone they gave me was the crappiest phone on the market. But about 1 month ago got an email to bring my own phone and get unlimited free data as well as a free tablet. Okay -FREE is good, right?
Not with QLink! I received the sim card and followed the instructions to a T - no service. This was a Thursday. I kept repeating everything and finally got calling service, but no text, no data. Called on Friday on hold for over an hour. Fixed text- no calls and still no data. Called several times on Saturday- on hold for over 4 hours total. Left my home number several times - no one called me to resolve the issue! Called again on Sunday- the call had so much static I couldn't understand the girl. I thought it was my old phone, but I immediately called someone else after hanging up with QLink and my phone was crystal clear. It was their awful service! So I finally just went back to my old carrier. BUT would qlink. Release my number back to them- NOT without several more phone calls taking several hours over the course of 2 days! But finally - my phone is working quite well again! End of story? NOT! I started thinking of getting a different phone to use with QLink ( FREE tablet) and started - but did not even complete- a new application. I even erased all the info and closed it. Guess what? Got a new sim card, new account and phone number!
So I'm on the phone again for about an hour trying to cancel and close my account and everything associated with it! Again the service faded in and out and I couldn't understand half of what the CSR was saying. But I was on my good cell phone this time so this was just more proof that it's their service that's so bad. Was put on hold about 10 times during call, but finally got confirmation that my account would be closed - in 3 business days! Since this is a Friday, that means I won't be released from QLink until -possibly - next Wednesday. What a nightmare! But I guess I should've expected it considering it was screwed up Obama that started this program!
Just a note: I NEVER received a call back, text or email response to the numerous requests for help.
I'm loving my service... And want others to try it. Wish everyone change. Tell your friends about this.
When will you be getting new free cellphones I still have not been sent one only a Sim card, tablet broke
Can't use my sim without phone. Was told I'd be getting an upgrade. Since I have been with the company for so long. Thanks
Had for years when they first started. Loving it Thank You. The phones have really upgraded since then.Lori
Always on time service is so appreciated. Q-link has never let me down; I've been a customer for years now. Thank you.
Do not order their devices they will give you the hardest time when trying to return if item doesn't work!
I always have phone signal and internet data, Better than free services I've used before. If you qualify this is a great service to use.
Answer: Q-Link is a scam operation. REPORT to the relevant state and federal authorities ASAP! Reps are scammers reading from their scripts. Useless and intend to be useless.
Answer: Yes you can it also gives you two months free Amazon prime
Answer: It's not possible to talk to any human cause a real human wouldnt do the shit these fucking foreigner fucks do to people
Answer: I mean they provide cell service not internet that's two different animals all together. LOL you can turn your phone into a hotspot, which then allows you to tether your tablet to the phone and use its cell data but I think actually the only cost is $5 a month that's unlimited everything so I think just about anyone can afford that. But they actually send a SIM card which I believe was for the tablet and I never put it in so it could be it already came with cell service I haven't paid anything in months except for one time $5 and for all I know that was for shipping and receiving. As far as the $30 phone bill the government you already getting free service so you could apply that $30 towards the internet service if you have a provider in the area that's cheap but reliable. Good luck on that. If you need to know how to set your phone up as a hotspot you turn on Bluetooth for one but the best thing to do is just Google it say turn phone into hotspot and connect tablet for Android it will give you full directions.
Answer: Don't do it. It's not worth your time. Free is too much to pay for this piece of CRAP.
Answer: To my experience with this company since 2018 i never had to pay a dime if your being asked for money RUN run very fast they are trying to scam you because this program is 100 % free --phone --sim card --activation--only money out of pocket maybe for 2nd time go around if you loose your phone drop the sim card in the garbage disposal or belter yet the toilet but no $$$$ ALL FREE
Answer: Mine dies the same if I go over a certain amount of data and have ro wait for the new month to get data back on the phone. Doesn't seem right as it should be unlimited huh?
Answer: If it is a real Qlink email and not someone phishing for info when the package comes don't open it, Write on it "Return to Sender" your singing the song in your head, huh. Depending on your age that was an Elvis Presley song in the 50's or 60's. If it asks for any kind of information do not answer. I get one that say my (department store) order is on the way. If you get a text message and says to send "Stop" to a phone number don't do it. Most likely it is testing to see if you have an active, valid number. Anything internet, phone or text that you don't know who or what it is "Spam it" and delete. Even if you know the person there's a chance when you open it. My address book got hijacked on Facebook and sent everyone on it a virus. I don't FB anymore. It's a pretty sorry person that sends a virus to people they don't know.
Answer: I agree with the previous answer I had SafeLink years ago it takes forever to get it's not as good a service I couldn't get calls inside of my residence. It was terrible I would definitely go with QLink it's so much better in so many ways I don't think there's a question here really. They even sent me a free tablet or I think it was $5 although it's older and it's slow it's free and it does work. You have to make sure you connect it to LTE or 4G rather than 5G it is not a 5G tablet nor I don't believe the phone is either it's 4G also.
Answer: Mine got limited data but still can use calls and text if you run out of data. And it's almost June of 2024 and I am still using my free government service. Maybe however you got this program ei. In WA state you have to be TANF or SNAP and sometimes you have to renew you benefits like my food stamps I have to do that every 6 Months in WA state. So maybe you need to check if that's what your state program works!
QLinkWireless has a rating of 2.5 stars from 806 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QLinkWireless most frequently mention customer service, sim card and new phone. QLinkWireless ranks 3rd among Mobile Carriers sites.