QLinkWireless

I love it so far I'm glad that I picked A link alot more people really need to because y'all are really great

Professional, Legit, Communication Company. I Never Felt Uneasy Or Needed By Them! Go For It! I Did!

This tablet will not stay connected to the internet it is not useful for most things It can be used to check stuff like email and watch YouTube

I've been trying to get a new phone,mine won't hold a charge,the numbers,aaand. Letters stick,Qlink only sent me a sim card.please

. l thank God for this service. I am on disability and l can't afford phone bill. Thank you QLink Wireless.

So I saw the ad and like any other person I was like"Wow! That's a great deal, but what's the catch" so of course I signed up. At first it was so simple no prob. Waited for my sim kit never arrived so got back online and man I had to do the national verification again, all I had to do was initial the boxed statements and my signature,"that was it!?!" And I had did all that first time, so anyways I'm just waiting. My partner received their without a problem and before me. He had the byop and as I helped him set it up we got completely stuck on the network reset section. We both took turns to figure it out nada so we contact customer support, first thing put on hold 45 min. Finally spoke to a rude agent who couldn't get this fixed so she says we have to talk to someone at tech support. Been on hold for them over 6 hours. We also tried calling from 2 other phones, online and email. All phones were kept on hold for a long time, did get a request for call back, but did they call back, heck NO, no email nothing! So at this point he's stuck, phone but no service. All darn day waiting on hold when he coulve been out taking care of more important things and he even missed a phone interview that he had waited patiently and was looking forward the call! So as upset as he was hopefully the manager the called him will understand and give him a second shot. For this gov't phone company big as big and known I would think they'd be very much more professional. Many people who truly can't afford phone service becausre of finances, the virus, and no employment could really use a service that they thought was legit and could've helped them, but it was all false hope which isn't right especially if it's from the government, you'd think they'd put the people first and look out for us all as a country, very sad and it angers me because We still didn't get a call back and yup still on hold. What a shame. I don't recommended this company, false advertising!

It is helping me with my daily routine and takes alot of stress of my shoulders let's me focus on the here and now to make today better. Thanks

I'm extremely satisfied with my QLink service! The plans allow me access to all my smartphone need at little to no cost! Thank you QLink!

Thank you for your excellent customer support and service! Qlink is doing a very awesome job keep up the great work and thank you again.

Qlink deactivates my phone said they would send a new one 5g 6 months later still waiting they suck!

The phone that I received from Qlink was substandard. I purchased an iPhone 6s from a reputable reseller to use for Qlink's "bring your own phone" program. The iPhone 6s is one of the most compatible phones on the market and mine is unlocked. Everything worked fine for two months and then on the morning of April 1,2021, immediately after receiving my text from them informing me that they replenished my account with unlimited everything, my cellphone service went out.

I called their customer service and was informed that my wait time would be 246 minutes. After spending an hour or so on hold and hearing their timer states that I still had 242 minutes left, I decided to hit the #2 button and request a callback. I was informed that someone would call me back within 48 hours.

The next day I decided to stay on hold until I spoke to someone since no one called me back. I sat on hold from 11 am until 10:30 pm when I finally got through to a "customer service" agent. I quickly discovered that this was not "technical support" that I reached, since the young lady was only qualified to help out with the simplest of handset functions and had no ability to help with any service issues. She left the phone for a few minutes and then returned and admitted that this was beyond her, but stated that she would "accelerate" it and that it was a known problem that would be repaired within 24 hours. That was five days ago. I've left messages every day and left callback requests each day (remember those 48-hour ones?). I signed up for a different carrier this morning. They are Fedex'ing me the sim card, so just a few more days.

I've been on Qlink for about 3+ years. I've had great service. And if you have issues or questions they're quick to respond to answer or fix issues!

Qlink is one of the best government phone programs. I've had my service with qlink for 5 years and it's been the best ever.

Happy about the phone service and no phone bill for life. I enjoy talking to my family and friends for free thank you Qlink.

I love Qlink, never any problems and the service is wonderful. I'm on a fixed income and this is a huge help to me.

I love the service with the unlimited helps alot. Free isn't always the best although I haven't experienced much dropped calls or wifi errors.

I love qlink because service is great I get unlimited talk, text every month! It's free and it also has free internet service!