Rakuten

I was able to get my cash back. I clicked the easy button on a purchase I made but I guess it didn't register or whatever the case may have been. I inquired through customer service and was able to get rewarded for my mishap. I didn't think I was going to because they couldn't find my shopping ticket. But I was able to prove my purchase and received my cash back. Thank you ebates. 2 thumbs up.

Very professional customer service. Asked them about my cash back and to my surprise the response was unbelievably prompt. Very impressed. They credited my account with the missing cash back within minutes.

I deposited my Ebates check, which was a few months old. The check was returned by the bank, stating it was a Stale Check. I notified Ebates, asking to have the check re-issued. I received a very quick response & the new check will be sent out to me. Great customer service, polite & efficient. I appreciate it!

Nicole was able to follow up with my credit issue and resolve the problem very quickly. I was very impressed how she did resolve the issue and she even gave me the feedback how to prevent the problem in the future. I was able to save 45$ from this!
Thanks very much!,

I had an issue with one of my purchases not showing my cash back. I contacted customer service and in less than 24 hours they resolved my issue and my cash back from the purchase was in my Ebates Account! Ebates is awesome!

I am truly amazed with the response to the ebates team they are always quick to respond and very helpful and do the best that they can to post your rebate as quickly as they can... Best money making app.
-Melanie

By the end of May when I didn't receive my rebate check, I contacted Ebates to inquire. The response was immediate and they reissued a new check.

I am now waiting to receive my payment and I was very impressed with the quick response to the situation.

I joined ebates and referred the friends too... I got approved with $50 referral bonus and I got 26$ as cash back. All of a sudden ebates showing only cash back 26$ only. No response so far... feeling cheated.

I forgot to go through ebates when I made a purchase at Target and when I contacted ebates customer service I got a very quick response. They were able to make a "one-time" adjustment and it was much appreciated.

I had trouble with receiving my checks and they solved the problem so quickly and they also found more checks that I never got. And they giving it to me. I love Ebates. Ebates is gonna stay with me trough all my shopping. Thanks Ebates

So impressed with the prompt and courteous responses to any questions or concerns. The Ebates team clearly aims to please, and this satisfied user will not hesitate to recommend Ebates to family and friends.

I love dealing with Ebates. I have called and e-mailed and have received excellent service each time. I had problems with my Teleflora flower orders (about six since May) and had to notify Ebates. I received the necessary information from Teleflora and sent it to Ebates. I have since received all my cash back. Thanks Ebates. You make me want to continue shopping for my next big fat check!

I sometimes forget to make my purchases through ebates, but they always let me add my order to my ebates account when I contact customer service. They have the best customer service team ever! They always respond immediately when contacted and resolve the problem quickly.

Sent in a question to a problem getting a website to respond. Immediate response back with instructions. Asked a second question. Immediate response again! Didn't make me feel inadequate in asking a question that I should have been able to figure out. Very personal connection with a large website.

I have been a member of Ebates for quite a long time and now a continuing member of Rakuten - love shopping and getting discounts - never get anything for free, but this is a nice incentive for continued shopping

I had a situation with a order. I contacted customer care and Heather had responded quickly and took care of me. It was a order that I was partially credited with cash back due to back order for the holidays but then my order shipped. I contacted Heather and she was able to assist quickly and timely. I love using. Ebates. It's a great service. Thank you.