Easy to navigate site, delivery is quick and product as described. Every purchase that i have made I've always been pleased with item.
I've had the app on my phone more than a month I do a lot of online ordering due to working multiple jobs and I've had issues with this app since day one I've reached out to them countless times and they are fixing the issue go through the browser and still have issues I'm not being credited for countless orders placed through the site when I can get it to finally work and the countless emails are getting ridiculous at this point I've removed the app and redownloaded as told but that didn't work so now I've deleted the app all together and just go through the browser but that continues to give me the same issues so when I have time I fight with it otherwise I go about life as normal I already have a card where I get cash back maybe I just need to count my blessings with that I don't know if anyone else is having the same issues I don't know if it's my phone cause I do still have a iPhone 6s Plus so I know that's kinda old but my phone works well for anything else so all I'm going by is what I've experienced
I wrote on a weekend, received an email response within the hour -helpful, apologetic for my issue and took care of it right away!
Love saving money and Rakuten makes it easy! Thanks for the automatic reminder so i do not miss any cash back deals.
It's the easiest way to save on purchases, and being a senior citizen, i'm appreciative of any savings.
Easy as anything. No different than Ebates. Very smooth transition. Just remembering to click on it is the only issue I have.
Shout out to John for being such a good person! I have lost 2 of my checks and they replace it with no question!
Virtually instant feedback from customer service. Issues was resolved quickly and to my satisfaction.
Hard to use, feedback from company's service very slow...
Besides that it's just fine, packing and delivery time as expected.
Ebates offers little extra savings when shopping online. Fair % money back, many participating stores, great service, never had a problem!
My checks always arrive on time, for the amount they are supposed to be, and their customer service is out of this world!
I had a prompt and efficient response to my request. Amazed at the competency of Ebates' customer service!
I love shopping and earning money back through ebates! Excellent customer service! It's the only way to shop online.
Will always use when shopping at participating stores. Would highly recommend to anyone who shops online.
Cash back for shopping is easy through Ebates. Excellent customer service. Promptly responded with a very quick resolve.
Ebates customer service rocks! They are always there to help me out, in any case of difficulties and confusion. Bestest ever. Awesome :)
I emailed an Ebates representative and she helped me with my referral issue efficiently & kindly. Thanks again!
Ebates' Rachel assisted me with a question and her action far exceeded my expectations. I was very impressed.
You can't beat receiving a check for shopping online. The customer service is fantastic! Ever have an issue, they are on it!
Best customer service I've ever dealt with. Any issues are answered/resolved in 24 hours. Love Ebates
Overview
Rakuten has a rating of 3.3 stars from 2,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members