I've never had any issues with this company and have made a nice chunk of change shopping through them! Very happy
This has to be the best support I have ever experienced. They reply in minutes, courteously and efficiently.
False and deceitful practices. Shipped refurbished product when the description clearly stated "Brand New". Never responded to repeated enquiries.
WORST SHOPPING EXPERIENCE!
My last "big fat check" was shipped in November, but never arrived. A replacement check will be reissued to me. Great customer service!
Super fast response time in an email to support. Nice browser integration into Chrome with the plugin. I'm liking some eBates!
Rakuten (eBates) is great savings tool. Use it every time you shop online! I've saved so much money!
Best ecommerce site, you find all kind of things, and it's pretty cheap too. Very reliable. I recommend.
Alexis was terrific. She handled my issue with a change in email address very quickly. I am grateful!
Plus you get money back $$$. It's true! Had a minor situation and Ebates resolved it immediately - Great Service
Absolutely love ebates! Had an issue, contacted customer service and they solved the problem quickly!
Eric, from Customer Care was very accommodating to my issue. Addressed it quickly. Thank you for such great service.
I received a prompt and thorough explanation to my question. Looks like someone remembered what customer service means! Thanks!
The representative that helped me was really helpful and answered all my question's thanks again I love ebates.
I asked that my name be updated and within 5 min it was!
I've never not gotten great service! Shout out to Rachel! Thank you!
Nicole is a wonderful customer service representative. She responded to me very quickly and resolved the problem immediately. Thank you Ebates!
Prompt, courteous, professional; resolved my issue quickly without a lot of back and forth. I love Rakuten!
As always, easy to use and great service! I'd highly recommend using Rakuten for any purchases where it's available.
Was easy, quick and rewarding... can't ask for anything more... loads of site options to choose from.
Impressed with direction of company. I am hoping they develop a continued strong presence in the advertising and marketing efforts.
Awesome to get nice rebates back from all my online purchases through Ebates! Hundreds of dollars so far :)
Answer: I believe all the bad reviews answers your question.
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Mike, This is a great idea. I'll make sure that our leadership team is aware of this suggestion and I'll see what we can do to make it happen in the future. We know that Ebates is the best Cash Back shopping service, but we appreciate your confirmation of this fact.
Answer: I can't answer about the owner ripping people off. All I know is I have ordered from Rakuten numerous times and have nothing but praise for them. I haven't read the bad reviews but I've gotten nothing but good products.
Answer: I can't tell you I would buy again. I had no help from rakuten when needed. They said they are not responsible for the sellers since they work as an online shopping center. I would suggest you buying at Amazon. I never had problems with them. Regards
Answer: I dont know there some wierred how come I just order some jewelry.com and I order two earring only and its just 30.00 dollars. But when I use debates the price went up to high.
Answer: If it for some reason doesn't show like it should, I contact ebates. I include a copy of the email with the information from the order placed. Normally I wait until the purchase has arrived. This gives ebates and the store to put the transaction in your account.
Rakuten has a rating of 3.3 stars from 2,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.