• Redbubble

Redbubble

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Overview

Redbubble has a rating of 2.5 stars from 2,124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Redbubble most frequently mention phone number, delivery date, and credit card problems. Redbubble ranks 29th among Marketplace sites.

  • Service
    251
  • Value
    249
  • Shipping
    255
  • Returns
    140
  • Quality
    233

This company does not typically respond to reviews

Positive reviews (last 12 months): 12.5%
Positive
2
Neutral
2
Negative
12
152
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How would you rate Redbubble?
Top Positive Review

“Beautiful Stickers!”

Caitlin A.
6/15/15

I love this site because they have pretty much any kind of sticker that you could possibly imagine! I received everything that I ordered, and the stickers were very high quality! I was impressed! The only thing I didn't appreciate, was how slow the standard shipping is(it takes 7 days), although, it's not too bad... If you're looking to get your items in a more timely matter, I would recommend paying extra for the express shipping. Overall, I love my stickers, and I will definitely purchase from Redbubble again! Highly recommend! :)

Top Critical Review

“RedBubble Is An Enemy of Independent Artists”

Angelo B.
9/16/24

RedBubble.com is an enemy of independent artists all over the world. Their recent change to a tier structure is literally robbing indie artists of hard-earned cash. How can I sell merchandise, RB take the largest percent of the profit, and then they charge me an additional fee because they've labeled my art a particular way? There are complaints from thoussands of artists who draw their art by hand, only to be labled a freelancer who "spams RedBubble with crappy and derivative art work." Why is it that a young artist with consistent sales cannot reach the "payment threshold" because each time he makes a sale, RB reduces his cut with a fee? Look at the images attached. I've made $38 dollars in August, but I haven't reached the payment threshold because RB has taken $21 off the top as "fees" leaving me with a paltry $17. Keep in mind, they've received a profit from the sale when the sale was first made! This is a money grab, plain and simple. They are literally stealing millions from independent artists every year, by reclassifying their work as "freelancer" and robbing them with a subjective fee. Our only choice is to stop using redbubble and move your accounts to another POD provider. Without the artists, RedBubble couldnt sell $h!t! The real reason for the tiers is that RB monthly visitors is down. They want YOU, the artist, to bring them more visitors by promoting your work on other social media accounts. The caveat is that even if you bring someone to the platform via a link from Instagram or Facebook, there's not guarantee they will buy YOU art. However, they may buy someone's art and that is money in whose pocket? RedBubble! If they want artists to bring visitors they should pay us for the traffic we bring, right? I've made some money during the election year. One my payout is made I will be cancelling my account. The only way to affect these big companies is to hit them in their bank accounts. Take your art to Shopify, eBay, Etsy, Printify or any other POD company. Red Bubble and TeePublic changed from a viable resource for artists to a scam and money-grab by corporate CEO's, CFO's and their ilk.

Reviews (2,124)

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Reviews that mention popular keywords

customer service (464) delivery date (41) phone number (34) order number (16) phone case (42) print quality (31) customer support (30) quality products (26)
Thumbnail of user lynj215
1 review
7 helpful votes
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June 15th, 2021
Verified purchase

I know Redbubble uses third-party providers to print (at least here in the US). Of my 3 orders in the past 6 months from a variety of artists (including myself), the first one was decent quality for both the stickers and the notebook, but the last two just this month were garbage. I had to get the stickers remade because they had yellow smudges on them and were grainy, and then then replacement didn't have yellow smudges but were still very grainy. I'm thinking about pulling my designs altogether if this is par for the course with them.

Tip for consumers:
Stickers are not cut very closely or smoothly (can’t adjust the margin I don’t think)

Products used:
Stickers, notebook

Service
Value
Shipping
Returns
Quality
Thumbnail of user marys2280
1 review
15 helpful votes
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August 27th, 2020

I ordered 4 things. A poster arrived damaged. It happens. I contacted Redbubble with photos. In a day and a half I had a new, perfect poster with no further effort or cost on my part. Everything looked exactly as expected. Mask was a little thin (average), but looked good. Mask & shirt have been washed multiple times with no damage.

Products used:
T-shirt, mask, poster

Service
Value
Shipping
Returns
Quality
Thumbnail of user carols76
1 review
1 helpful vote
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April 30th, 2015

I hesitated to place an order based on other negative reviews, but everything was fine with my order. Product arrived within stated time frame, matched website description, credit card charged only once. Will order again in the future.

Thumbnail of user chelseyt4
1 review
4 helpful votes
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June 22nd, 2017

I ordered 10 stickers from them for my new laptop last week Friday and they just got here today! (following Tuesday) The quality is great and it was a reasonable price! Was scared because of these reviews but I'm pleasantly surprised

Thumbnail of user anushan1
1 review
0 helpful votes
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July 30th, 2021

Redbubble missed adding the commercial invoice while shipping it via Fedex and now it's stuck at customs. No response from Redbubble despite multiple queries. For a company that supposedly ships across multiple countries, you'd think they'd keep note of these requirements.

Service
Value
Shipping
Returns
Thumbnail of user melissad1408
1 review
1 helpful vote
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August 9th, 2021

I've been buying different items from Redbubble since 2008 and even though sometimes (rarely) the print quality on the items was a little blurry, Redbubble's customer service always made it right! A+++ I totally recommend this site, especially if you're looking for really unique stickers and art prints.

Tip for consumers:
Don't freak out if something is wrong with your order. Redbubble's customer service is super nice and helpful.

Products used:
stickers, prints, t-shirts, socks, shower curtains, tote bags, sweatshirts, hoodies, phone cases, tapestries, duvet cover, face masks, acrylic blocks, mini skirts, dresses, mugs, leggings, coasters

Service
Value
Shipping
Returns
Quality
Thumbnail of user tracyk12
1 review
1 helpful vote
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April 11th, 2014

Redbubble simply brilliant. My favourite place to order. Friendly and informative.
I wish all companies were this good.
I have placed several orders, delivery is on time, goods are as expected. Tracking is fantastic.
Well done!

Thumbnail of user elizabethc1284
1 review
2 helpful votes
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January 13th, 2021
Verified purchase

Like most others on here, the product hasn't even shipped and it's after the arrival date. I paid $20 for expedited shipping for an item that was never sent. It was a birthday gift. I received a timely reply from customer service telling me to wait another two weeks. No offer for a refund.
The CSR blamed Covid and I understand the backlog issues carriers have experienced over the holidays, but Covid does not affect production times for handmade items. All the custom items I've bought on Etsy shipped on time, for example. If the item has not arrived by the two weeks given I will be reporting redbubble to the FTC and ICC, after seeing these other reviews it's clear they run the same scam over and over. May as well crumble up your money and throw it away.
Update 1-27:
Unbelievably, the product shipped within 12 hours of my posting this review. Scammers for sure.

Thumbnail of user michaele27
1 review
2 helpful votes
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August 13th, 2013

Easy to buy at reasonable prices. Support is super helpful, quick to respond and nice. Hotmail filtered the response into my spam but that's okay, I've fixed that. Arrived way earlier than advertised.

Thumbnail of user karsynm
1 review
1 helpful vote
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October 10th, 2017

Nice professional shipping. Love all the stickers. They are so creative and great quality. There is something for everyone and you can even make your own. Also- its not just stickers but shirts, bags, phone cases, etc.

Thumbnail of user sterlingb15
1 review
0 helpful votes
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July 21st, 2016
Verified purchase

Quite frankly one of my favorite sites to peruse for t-shirts. Deliveries are quick, shirts fit well and feel great. Throughout multiple orders from the site, I've only ever had one issue with an item (design quality problem I didn't notice from the thumbnail), and that was easily resolved after an exchange with the designer and very helpful customer support staff. You can make or break customer loyalty with a company's response when something goes wrong, and this site obviously cares about their customers.
Big fan of you guys!

Thumbnail of user ericb140
1 review
1 helpful vote
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December 26th, 2016

Horrible at keeping in touch and then give out false information and deals spent 160$ so I can get my gifts to me before Christmas and they never made it. Don't advertise something if you can't keep your word

* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user manojy
Red B. – Redbubble Rep

Hi Eric,

Thanks for the feedback.

We're very sorry your order didn't arrive in time for the holiday. To help make up for the inconvenience, one of our Customer Experience Reps has send you a follow up with a little more information about this.

If you have additional questions, do let us know.

Warmest wishes,
Redbubble

Thumbnail of user justinr414
1 review
1 helpful vote
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July 24th, 2020

T-shirts arrived with wash instructions. Sadly, even washing in cold and hang drying (as instructed) does little to prevent the print from peeling away from the cloth. Overpriced and lowest quality garbage that I've ever come across. Makes cafepress look exemplary by comparison.

* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user stevem370
1 review
2 helpful votes
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October 11th, 2017

Avoid using this company at all costs. Customer service in non existent. Did not want to listen, and seemed to be reading from a cue card. Estimated delivery? Don't believe the dates they give, it would probably turn up a week late

* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user manojy
Red B. – Redbubble Rep

Hi Steve,

Thanks for your feedback. One of our customer experience team members will follow up with you via email on this order issue. Please check your inbox when available!

Warm regards,
Redbubble

Thumbnail of user nadinek6
1 review
0 helpful votes
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November 10th, 2017

I have always had a good experience when on-line shopping here. Orders are easy to make and track, deliveries are prompt. My daughter and her teenage friends love the items they get from RedBubble - so much choice. Standard quality of the products I've purchased including T-shirts, Notebooks and stickers. Definitely recommend.

Thumbnail of user nicholasb360
1 review
21 helpful votes
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October 24th, 2020

Received a large format framed poster in the mail, and it turns out it was printed from an incredibly low quality image. See photo. Stay away, no quality control. This wasn't even close to acceptable. Order number was ******* - am battling with their bureaucracy for a refund - which is also no easy task.

Thumbnail of user stephc99
1 review
7 helpful votes
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December 18th, 2020

I purchased many things from red bubble for Xmas gifts and spent over 200$ and none of them are good. Quality is terrible some items were damaged or stained. It took over a month to arrive. Overall terrible experience will never use this site again total waste of money.

Thumbnail of user evam84
1 review
0 helpful votes
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November 18th, 2017

Fast service. Answers quickly and personal to my messages. Best customer support you can imagine :). There was a small mistake with my order, because the sweatshirts I ordered were way too big, but they solved it properly.

Thumbnail of user irenev75
1 review
2 helpful votes
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June 29th, 2021

My art work came rolled up so tight it won't frame properly. You can not reach this company. In "contact us" just a bunch of automated - unrelated answers spit out at your questions. Waste of time and money. Never again.

Quality
Thumbnail of user marianh20
1 review
1 helpful vote
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November 22nd, 2017

I think I'm done with this site. The T-shirt I ordered was of mediocre quality, particularly for the price. And the stickers? Call me naive. Call me foolish. But when they were described as, "Removable, individually die-cut vinyl... Ideal for smooth flat surfaces like laptops, journals, windows, etc." AND I saw that they cost anywhere from $2.79 to over $15 APIECE depending on size, PLUS shipping, I was at least expecting something thick and substantial. No, it truly just a sticker. A paper sticker. Be careful peeling -- you might rip your big purchase. Could not be more disappointed on that one.

Thumbnail of user manojy
Red B. – Redbubble Rep

Hi Marian,

Thanks for the feedback. It's unfortunate to hear that your shirt and sticker didn't match your expectations!

One of our Customer Experience team members will follow up with you via email shortly, so please keep an eye out!

Thank you,
Redbubble

Thumbnail of user shaelynnp
1 review
0 helpful votes
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October 15th, 2017

I love the stuff they have on the site - you don't see it everywhere else. Their buyer is amazing! But what really sold me was their customer service. It was prompt, personal, and I felt well taken care of in a very human way. It's my holiday shopping go-to spot. Thanks Redbubble...

Thumbnail of user mattyp2
2 reviews
5 helpful votes
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December 27th, 2019

I purchased four different scarves with dark designs. They are beautiful, but the ink did not penetrate the hems around the edges, so on the backside there is a thin white stripe all the way around the scarf. My Christmas scarf was apparently printed off-center so in addition to the white hems on the back, 2 sides also have white borders that show on the front. I'll probably have to cut and re-hem the edges to get rid of the white stripes which I'm not looking forward to since I know my hems won't be as good as the professionals.

Thumbnail of user dann606
1 review
3 helpful votes
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April 5th, 2022
Verified purchase

In late February, I found what I thought to be a decent picture of my first ship, the USS Coral Sea, taken when I served aboard her from '84-'88. I ordered the pic as a Medium (32.8" x 23.4") Semi-gloss. To say I was disappointed when it arrived would be an understatement. The resolution is so low on the original image that when it's enlarged to this size, it is beyond grainy. You can see the pixilation from 6' away. I won't ever order any images from them again. If I wanted something of such poor quality, Id' have kept my money, found a photo online, printed it and just kept increasing the size until it fit the frame. That is not how photography - especially digital photography - works. Save your money and shop elsewhere.

Value
Quality
Thumbnail of user beckyt31
1 review
4 helpful votes
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June 13th, 2017

I ordered almost $30 worth of stickers for my car, within 1 day of them being on it they started peeling off.

I have a ton of other stickers and this company is the only one I've had issues with. Don't waste your time or money.

* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user manojy
Red B. – Redbubble Rep

Hi Becky,

Thanks for your feedback. Sorry to hear that this occurred with your stickers!

One of our Customer Experience team members will be following up with you on this via email shortly.

Thank you,
Redbubble

Thumbnail of user robertav1
2 reviews
5 helpful votes
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January 13th, 2016

Oh I wish I'd read other reviews before I made my purchase. Ordered early december and still awaiting delivery. Have now asked for my money back because I'm sick of waiting. Redbubble, you can't get away with this crap service in this competitive market! You hav the distinction of being the first company I've had a bad experience with.

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From the business

Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.

Company Representative

Thumbnail of user manojy
Red B.
CS Team
Typically does not respond to reviews

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