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Redbubble has a rating of 2.5 stars from 2,124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Redbubble most frequently mention phone number, delivery date, and credit card problems. Redbubble ranks 29th among Marketplace sites.
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I love this site because they have pretty much any kind of sticker that you could possibly imagine! I received everything that I ordered, and the stickers were very high quality! I was impressed! The only thing I didn't appreciate, was how slow the standard shipping is(it takes 7 days), although, it's not too bad... If you're looking to get your items in a more timely matter, I would recommend paying extra for the express shipping. Overall, I love my stickers, and I will definitely purchase from Redbubble again! Highly recommend! :)
RedBubble.com is an enemy of independent artists all over the world. Their recent change to a tier structure is literally robbing indie artists of hard-earned cash. How can I sell merchandise, RB take the largest percent of the profit, and then they charge me an additional fee because they've labeled my art a particular way? There are complaints from thoussands of artists who draw their art by hand, only to be labled a freelancer who "spams RedBubble with crappy and derivative art work." Why is it that a young artist with consistent sales cannot reach the "payment threshold" because each time he makes a sale, RB reduces his cut with a fee? Look at the images attached. I've made $38 dollars in August, but I haven't reached the payment threshold because RB has taken $21 off the top as "fees" leaving me with a paltry $17. Keep in mind, they've received a profit from the sale when the sale was first made! This is a money grab, plain and simple. They are literally stealing millions from independent artists every year, by reclassifying their work as "freelancer" and robbing them with a subjective fee. Our only choice is to stop using redbubble and move your accounts to another POD provider. Without the artists, RedBubble couldnt sell $h!t! The real reason for the tiers is that RB monthly visitors is down. They want YOU, the artist, to bring them more visitors by promoting your work on other social media accounts. The caveat is that even if you bring someone to the platform via a link from Instagram or Facebook, there's not guarantee they will buy YOU art. However, they may buy someone's art and that is money in whose pocket? RedBubble! If they want artists to bring visitors they should pay us for the traffic we bring, right? I've made some money during the election year. One my payout is made I will be cancelling my account. The only way to affect these big companies is to hit them in their bank accounts. Take your art to Shopify, eBay, Etsy, Printify or any other POD company. Red Bubble and TeePublic changed from a viable resource for artists to a scam and money-grab by corporate CEO's, CFO's and their ilk.
Got here quickly, great quality and awesome design! Fits great, too.
Sizing was accurate, shipping was fast, will buy from Redbubble again.
Everyone comments on my great t-shirts. My yoga class loves them.
Fast delivery! Product was as described. Sizing was accurate. Very pleased!
Awesome shirts. Love the selection of themes you have for shirts.
Ordered stickers and a shirt. It all shipped fast and the shirt is really soft!
All phases or ordering/receiving the product were great. I like the quality of the t-shirt.
Love the variety! The time between ordering and receiving items is quick. Love your products!
Great products and website! Nice design and great quality! Best! Keep up the good site
The quality of the materials is great and the are always shipped in good packaging.
We received our merchandise much faster than we thought. It was exactly what we wanted
It's perfect, exactly what I wanted. I got a lot more then I paid for.
Wish you had the size I had needed this close to the holidays. Still happy with the look.
The product was just as I expected, was delivered quickly and was reasonably priced.
Great product, fits great, and arrived quickly! I love it!
I love the theme of course and its the right color and fit!
Thanks
I got everything I wanted. I expressed great joy when I placed my Bill Murray sticker on my truck.
I ordered a wall hanging from Redbubble on 1/28/19. Two days later I received an email that it had shipped and the estimated delivery was Feb 4-6. However, as of 2/5 the UPS "tracking" number provided in the shipping email indicated that UPS did not receive my package to ship in the first place. I emailed customer service (what company does not have a phone number?!?!) on 2/4 asking when my package would be shipped and I received the following response from "Max" on 2/5:
Hi Nicole,
Thanks for reaching out to us! I'm sorry to hear that your order isn't with you at the moment. Not to worry, I'll be happy to assist. I've checked in on your order and can see that it was shipped out on 30 January 2019 to the address:
We expect your order to arrive by 6 January 2019. Please get back to us if your order isn't with you by 13 February 2019 at the very latest. If you have any further questions, please feel free to contact us. Have a great day!
Cheers,
Max from Red-bubble
Biggest error is the date when the order was expected to arrive (1/6/19) which is BEFORE I even ordered the product on 1/28/19. I wrote "Max" again on 2/5 and said how can this package arrive if UPS does not have it to ship? He replied minutes later using the same canned response:
Hi there Nicole,
Thanks for reaching out to us! I'm sorry to hear that your order still isn't with you at the moment. Not to worry, I'll be happy to assist. We expected your order to arrive by 6 January 2019, but some orders may take a little longer to arrive due to shipping or postal service issues. For this reason, we expect your order to arrive by 13 February 2019 at the very latest.
If you have any further questions, please feel free to contact us.
Have a great day!
Cheers,
Max from Redbubble
Again, there is NO WAY my order could have been expected to arrive BEFORE I placed it and "Max" ignores my point that the UPS says my package is not at the facility to be shipped according to the "tracking" number when I enter it in the UPS website. And yes, my package is still not with me 5 minutes after I wrote my last email.
Despite the fact that on 1/******* I received an email saying my package had shipped, on 2/13/19 the UPS tracking number indicates that my package has still not made it to the facility to be shipped out. Obviously I am never getting this item if it has not made it to UPS after TWO WEEKS and no one at Redbubble cares. I asked "Max" to refund the money to my credit card which he claimed he did on 2/13 with what looks to be a fake confirmation number.
At this point I do not hold out any hope that I will receive my package and the money I paid is gone forever. Customer "service" is an oxymoron with these robots! Will never purchase anything from this website again.
* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I found exactly what I was looking for I wish there were more.
Best customer service ever... All questions were answered quickly. Best of the best.
The Spelling on the shirt i ordered was incorrect...
Gain trust and grow your business with customer reviews.
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.
Hi Nicole,
We're truly sorry for the confusion and inconvenience this caused.
Your feedback is extremely important to us, so we'll be sure to pass this cause along to the right teams for further review. It looks your order has been completely refunded and your should see these funds back in your account soon.
If you have any other questions or concerns, please let us know.