Restaurant.com

I have two unused gift certificate not shown on my account. I have complained with the company several times but still do not have any resolution.

READ THE FINE PRINT in the links the provide at the purchase page and then you'll see how they should PROMINENTLY display the restrictions when you purchase. Caveat Emptor!

By the time you find a restaurant your willing to try, they will only let you use one (usually the $5 gift cert) with one meal with a MINIMUM purchase usually double of the gift certificate.

Why are you such fraudulent and scammers? Why so many many many bad reviews?
Thank God I read before purchasing such unscrupulous Restaurant.com

Bought certificate - restaurant never heard of this - they do not accept this and never heard of it.
Restaurant.com won't refund
Fraud - buyer beware

It is not worth the purchase. If you have a $25 restaurant.com card, you have to purchase $50 or more in food to use it.

Don't give these people your money. It's not going to save you anything. It will probably end up wasting your money like it did for me. SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

I am out $25.00. Restaurants are no longer participating! In fact, there are no restaurants participating in all of Milwaukee! Con artists!

Very goo service. All the staff was friendly and efficient. The food and cocktails were very very good.

Whoever the web developer is for this company needs to be hung. Seriously.
TRASH TRASH TRASH TRASH TRASH TRASH
TRASH TRASH TRASH TRASH TRASH TRASH
TRASH TRASH TRASH TRASH TRASH TRASH

Stay away big rip off
Frequently places are closed when we go there. Wasted lots of gas
They don't maintain their site

They have a way of magically making legitimate codes entered just disappear and won't refund your money. Avoid them at all costs.

The worst, most difficult website to use. I'm pretty sure they made it this way so you would eventually give up and not spend your vouchers.

They offer special deals that don't work. No customers services and lousy Restaurants. Stay away from this place

Read these reviews as to what an unethical company restaurant.com is!

http://www.resellerratings.com/store/Restaurant

I have yet to find a single restaurant that actually accepts these. They're useless. Don't waste your time or money.

ON MARCH 15 2011 A CLASS ACTION LAWSUIT WAS FILED IN THE DISTRICT COURT MIAMI DADE AGAINST RESTAURANT.COM. CLAIMS INCLUDE VIOLATIONS OF FLORIDA'S UNFAIR TRADE PRACTICES ACT. ENOUGH SAID.

I rarely say this but: don't even bother.

It *sounds* like a great deal. Spend $25 & get $50 in gift certificates at a ton of great restaurants. That's what I thought too. We're all watching our pennies these days but we still want to enjoy our lives, right?

My goal was to have a wonderful dinner with my fella & celebrate our 2 year anniversary in style. I went to the site, read the terms & conditions for the restaurant we wanted to dine at carefully & purchased 4 gift certificates.

What they don't tell you is that you can only use ONE gift certificate for $25 for your party at a time, only ONCE PER MONTH per restaurant. (Even if you sit at separate tables & use separate checks!) This is not made clear to you until AFTER you've already made your purchase & printed out your gift certificates.

So how far do you think $25 goes at a fine dining establishment? Especially when you are REQUIRED to purchase at least 2 entrees & 18% gratuity is automatically added before you get the check.

There I was stuck with 4 gift certificates for the same place, in a town we don't live in, that would take 4 months to use. I immediately tried to contact customer service to see if something could be done, but of course they close on weekends. That left me & my sweetie to come up with another place to eat on what was left of our budget.

As if that weren't enough, when I called during the week I was put on hold for 20 minutes plus waiting to talk to anyone real about it. With a busy work schedule & home life it took me 4 tries to get through. The final time I gritted my teeth & waited on hold for nearly 30 minutes.

In short: DEEPLY UNIMPRESSED. Save your money, go to Groupon or Travelzoo or even Yelp, who often has deals for your favorite places.

This company offers "gift certificates" for you to pay for that will be worth more than you paid for it with a minimum purchase, which if worked still worked out to your benefit, but lately they have offered establishments of restaurants that didn't agree to use them. Have been turned down on many occasions after purchasing the certificate by the restaurants that say they never agreed or they are no longer participating. So you buy it and can't get your money back only exchange it for another which may in turn do the same thing. I recently took one in and the owner/manager said he never agreed to this and it's a scam and wouldn't honor the certificate that was paid for. I called restaurant.com and it took them weeks to get it off the website so others bought it and couldn't use it or get their money back. I have just bought one and the establishment was closed down when i got there. I called today and will see how long it takes them to remove it. Bernie told me that he just takes the message and passes it to the restaurant dept and it's up to them. Sometimes the restaurants decide they no longer want to participate and that's just your loss because per restaurant.com there aren't "contracts." In the past this was a great site and seemed to work fine, but lately I'm not sure who is calling with the agreements, but I'm a little suspicious that something isn't exactly right since they added an establishment without authorization of the owner and on another occasion added a restaurant that has been closed down for a while. My suggestion would be to call the restaurant ahead of time and ask if they are still or have they ever decided to participate in this program before you go, because some are legit while others are not and it takes a very long time for them to remove the establishments off the site that are no longer participating after a phone call letting them know it is not. Too bad that this was a great concept that turned into a scam.

My first experience with this company was horrible however, the second experience wasn't bad at all. It's was okay

We were given a deal where we could get 2 movie tickets and a $100 restaurant giftcard for $30. We read the fine print which stated you could choose from lots of restaurants and did not list any additional fees or strings attached. So we purchased it. Once you purchase it and try to redeem the code comes the load of crap. There were only 10 restaurants to choose from(mostly rinkydink locations, the nicest one being a bistro in a hotel) and only 2 in our actual city. Then you can not use the value on one visit. It has to be broken down into increments based on each restaurant and each place you had to spend double the certificate amount to be able to use it. So basically if we wanted to use the $25 certificate which was the largest it could be broken down into, we would have to spend $50 to get $25 dollars off. And you would have to get 4 certificates to get the value(or even more complicated break it down into $5 certificates for other restaurants) and you can only use 1 certificate per visit with only 1 visit allowed per month. Which means we would have to go 4 separate months and spend $25 to $30 each time on top of using the certificate. Which means you did not get the $30 great deal. You actually have to spend a total of around $160. And it lists none of this "extra" costs and strings and crap in the original fine print, it's after you have already wasted your money and cant get it back. Plus the website is complicated and crappy. I wouldn't ever purchase anything to do with restaurant.com ever again and would not ever recommend it to anyone ever. It's a huge lie and a total scam. Waste of time and money.

Two different dates with $2 charge each has been post it to my Bank Acct. Trying to call and it has been over 11 min..

I get restaurant.com coupons all the time. I love the site. Groupon does not even offer any discounts where I live but restaurant.com is everywhere. I use it also when I travel. There are a lot of great restaurant out there I never would have known about them if it was not for the web site. The secret to the site is to buy the restaurant.com gift card on ebay at a fraction of the cost and then use it on their web site to get the restaurant coupon. Also with Groupon you have to pay in advance but with restaurant.com there is no money up front and if I don't use the coupon or the very rare chance the restaurant don't take it yes this has happened twice to me then I just exchange it for another coupon for some place else. I have gotten so I only eat someplace if I can get half off. They now have an app for the phone and the tablet so you can just do it on the move now and don't have to print out the coupons.

I think the biggest problem people are having is they dont know how to use the web site. And maybe people are selling the gift card number more then once. I have started just getting a coupon for a resturant right after i enter in the gift card number for the whole amount of the gift card then later on i can trade the coupon in for the coupons i want that way no one can ever use your gift card because it will be used.

First thing you need to do is make a name and password for the site. So many questions when people have not even been on the site yet then you click on my account at the top. After that you should see redeem a code at the top. Click on that and enter in a code from the gift card. After that go to my account again and on the left side under my orders you will see gift cards. Click on that and your gift card will show up and then you can redeem it. Also you can view used gift card. Now after you click redeem you enter in a zip code for where you want to go. Then find the restaurant you want. I would call the restaurant before you purchase it to make sure they take it. Once an owner said no he didn't and his wife was standing next to him and said yes they do she had signed up for it but had not told him he then told her he had just turned away a costumer earlier in the day because he did not know.