ROMWE

Romwe shipped completely the wrong articles to me. I provided sufficient evidence (labels from them to me, packing slips w/ descriptions, photos of the incorrect items, etc), and willingness to return the incorrect items. This has gone nowhere. They are obsessed with receiving photos of the order number. Not only does it not appear on any of theirs slips, I have no idea why it matters given they know it already and I've shown all other corroborating documentation. Like others posting reviews below, I'm sure they will respond with some kind of apologetic jibberish. I have no idea why they have someone responding to these sitejabber reviews instead of directing that energy toward correcting all their mis-fires. I am out the money and have a pile of 6 dresses I did not order and do not want.

When I first came along this site, I, as many others apparently did, went and looked at reviews before buying. Seeing the mixed reviews of both awful and ecstatic, I decided I would give them the benefit of the doubt and just go ahead and order a sweater. It came in a week, but was definitely not what the picture looked like or was as advertised. The design looks just like the picture, but the material is a weird sort of polyester material, with no cotton lining at all, or really anything to make it like a sweater other than long sleeves. The picture made it appear as if it was going to be a crewneck sweatshirt, but really it reminds me of my brother's Liverpool jersey, but long sleeve edition. It only cost be about $15 with shipping, so I'm not really all that angry about it, I just want to warn others to proceed with caution, or, better yet, stay on the safe side and don't shop from this website at all.

It does not necessary sound very rude to choose a dress for my girlfriend without consultation. I work online and I see many things she does not see. I tried ordering what the ROMWE Floral Print Pleated Black Dress and anticipated to use it as surprise gift. I ordered the dress straight to her address. I did not consider how long it would take but surprisingly she called in the 8th day and asked whether I had sent something her some news. I think ROMWE does it very well when it comes to shipping. For my girlfriend, I did mean to chose a cloth you never like but no woman would pass by and fail to turn her eyes of a floral short dress. Life goes on!

I was a little anxious about purchasing from Romwe.com because I am not used to purchasing clothing items online, but let me tell you, my experience was amazing. I purchased a black long sleeve v-neck blouse for my girlfriend and she loves it. The ordering process was super simple and the customer service I received from the employees was great. Everyone I talked to was super helpful and able to answer all of my questions. After I placed my order the item was shipped super quickly and arrived before I even expected it. Overall my experience with Romwe.com was great and I'll be sure to refer my friends and order again soon!

I ordered 4 items of clothing round about this time last year and they never showed up. My account says they have been shipped and delivered but I did not receive them and nor did my neighbours. I tried to get in touch with them and they said that they could not help to resolve this problem. Complete joke!

Don't even waste your money on this website. I bought a legging and I put it "Large" and guess what? It didn't fit me (I'm 5'0,134 ibs) but fit my little sister who is 9 year old, It's more like an XXS actually...
I bought a sweater-like and i out it too large and it didn't fit me at all! Also the quality is not even good at all...

I decided to give it a shot and order from them. Everything was well laid out and easy to navigate. The item shipped quickly to my home and arrived safe and sound. I am very happy with my experience at Romwe. I already have a few more products I have my eye on that I plan on picking up very soon.

It is really a good online market place.My friend suggested me to visit this place. Then I visit ROMWE.com and I bought some t-shirt from here. Their product quality awesome and service is very good. It's really helpful for me. I like their service. I always order the goods from ROMWE. They have always nice fashionable product and reasonable price. I am satisfied.

I ordered 2 items from this website before I read any reviews however was pretty scared when waiting for the items to come as I saw the reviews on here which left me pretty sceptical. HOWEVER I received my items. The size the design the colour... everything is just as described in the pictures and product information. Y wife like both 2 items.

I just love all of the modern clothes and great prices at Romwe.com. Their customer service and support is truly wonderful and when I inquired about anything, they were quick to respond and make sure that all of my questions were answered. Romwe.com is an awesome company and I look forward to ordering more from them very soon! Great clothes at phenomenal prices!

I bought 4 items. 2 of them smell horrendous. So bad that I have a banging headache from it. The bag I ordered is much smaller than advertised in the sizing measurements. And a jacket I ordered is falling apart the material is falling off onto me. I have sent a ticket about a refund, will I have to pay shipping? How much. I have ordered from them before and it was fine but I am very upset and disappointed, what a waste of my money.

I ordered a dress I saw on Modern Family and was very excited about it. I got it in two weeks, and tried it on and the dress didn't even cover half of my butt, it was so short. I am normally a size 14 and can fit into a large with no problem, but this was shorter than some of the shirts I have. I ended up giving it to my friend because I had to pay for return shipping (which in this day in age is ridiculous), and the shipping will cost more than the dress. So if you're petite, this would be a great place to buy cute, cheap clothes, but unfortunately for the rest of us, we can't.

Obviously, you get what you pay for. You don't find prices like this without compensation. The item's don't always look the way they appear in the pictures. But I'd say more often than not you get pretty decent items for the price. The customer service is some of the best I've experienced, they truly will do what it takes you keep you satisfied.

I wish the customer support would be quicker with more detailed instructions - I need a return label to be email ASAP and an address to give it to. Their responses are the same and do not provide adequate detai. Moreover the fact they say it can take 14-30 days for money to go back into the bank account for a refund it quite annoying.

I should thank ROMWE team for their incredible service.

I usually don't get time to visit shopping malls, so I have to hit the online shops often. I shopped a couple of times from them. Last time, I bought a sweater for my niece on her birthday. She was pretty happy to have it. And the fitting was just perfect (I was a bit of worried about fit). Anyways, I think I should thank them for delivering the package just on time, otherwise it could ruin her day. Keep it up.

I love Romwe clothing. Clothes fit great and prices are not expensive with quick shipping. I received my first order of Hooded Pockets Duffle Burgundy Coat and absolutely loved them, now my second order of Grey Long Sleeve Loose Sweater is on the way. Overall, I like ordering from Romwe. I will order from here again.

I ordered a skirt and waited the whole 15 days of shipping for the US. Finally, when the day came I had found that it had been delivered to the wrong address. I checked my order on the site and it was all correct, but still was not at my house! I don't understand why it's not here when it's super close? I quickly contacted Romwe about the missing order and have not had a reply. Why does this happen to so many people with this site? I am super disappointed.

Update to my previous review: Customer service at Romwe contacted me, apologized, and gave me a full refund for my merchandise. They also followed up to make sure the refund was received and apologized again. So in the end the company did finally contact me about my missing merchandise, showed good customer service and did the right thing. I am satisfied with how this was resolved.

I ordered a decent amount of clothing - all that were supposed to be shipped in " 24 hours " except for 1 article. I contacted romwe and the customer service told me that yes, my shipment would go faster if I canceled that article. She told me it would we 12-24 hours. I then spoke with someone yesterday and they told me 3 days. I po led express shipping to have it here for a particular date and the customer service basically told me to cancel my order because I would not get it on time. The clothing is super cute but extremely disappointed in how long it is taking to " process ". The 24 hour option does not work - do not depend on it.

I just had the worst customer experience today! They sent me the wrong item and wrong size! They told me that I need to ship it back to them on my dime! Also, the pants don't even have a button hole, and they told me to take scissors and cut a button hole! Are you serious? They also suggested that if I don't want to ship back on my own dime then I could sell the pants to a friend! At this point I just feel like they're being sarcastic! Worst customer service ever! I'm done shopping here!

I am the type to try and then buy but have been so busy lately all i could do is shop online. I took a chance with this website. There are website with the exact same clothing but this site seemed to have the best rating so I took my chances. Before buying the product, review to see what others have said. I reviewed all three of the cardigans I purchased. They are thick, a one size fits all, and very chic looking. I have gotten compliments and asked where I have bought them. I have recommended and recommend anyone reading, that the cardigans are great quality if its a one size, I have not purchased ones that have options for sizing so I can't review on the sizes or other kind of clothing. Have fun shopping with guaranteed shipping :)

I browsed through the website and saw the cute clothes at reasonable prices and was pleased but when i went to the reviews i immediately became worried about my purchase of the red "contrast sleeve pocket loose T shirt" but after almost two weeks it has arrived (which was surprisingly good considering it was during the holidays) and i am extremly satisfied. The sweater is of good quality and i will definitely shop here again

I bought a winter dress a knitwear and an excellent set of swimwear which were very attractive to look at and very comfortable to put on. Those were simply wonderful and amazing in texture. Everybody will feel jealous of you if you put on any one of the dresses. There are some other products also. Among them I liked the jewelery most. After all the sincerity of the authority to deliver the products in the shortest possible time made me spellbound.