ROMWE

I purchased about $50.00 of mens t-shirts that I was initially pleased with but after two washed they were completely falling apart and misshapen with outstretched collars and had dramatically shrunk in size. I will avoid this company like a plague victim in the future.

I read not so good reviews on Romwe, but loved what they offered and the pricing is amazing. I went ahead and placed a small order ($31 for 3 items) on 5/17/15. I was aware of the long shipping time and expected it to take a month. I received my items today, 5/30/15. The shirts I received are adorable and well made. All materials are of high quality. I'd recommend this site for someone who needs clothes on the cheap who does not need them now. Romwe is a little more expensive than the other Asian wholesale site, but makes up for it with low shipping costs. Overall I had a really good experience.

I've never received my order (which I placed about a month ago); it's impossible to track it down since they removed it from the "orders" section on site, therefore, it's impossible to submit a ticket neither. Sent an e-mail - still no reply
Updated: customer service's contacted me via e-mail and cell phone, and the refund was issued

I recently purchased an order online, and it says the order has shipped but my card hasn't been charged.
Most people would be glad about this, but its worrying me because I'm not sure which card I used, and I only have so much money on one card.
I've emailed numerous times and still haven't heard back.

Romwe has a stunning choice of apparel! I as of late requested a Spaghetti Strap Lace dress that was bewildering. Client administration was greatly useful all through the whole process from helping figure out what size to get to illuminating me of current advancements offered on the site. I got my dress in less than 2 business weeks and my buy was in mint condition upon entry. I am infatuated with this dress and would without a doubt request from Romwe once more

I've made several orders from Romwe. Their selection is very affordable and their items are unique, which is why I am a continuous customer. All their items have comprehensive size charts, which has prevented me from buying something that doesn't fit. Customer service has also been extremely helpful and has gone above and beyond to resolve any issues I've had. The process is also simple. I once ordered a shirt that ripped soon after. All I had to do was take a picture and submit it using their ticket system. They always get back to you the next day. My most recent order was lost in the mail and they quickly refunded my money. Shipping time may vary. I've gotten my items in one to three weeks, but this is expected as this is an international company.

They take your money, and don't ship out your merchandise, giving you excuses and taking days to reply to your email.
Romwe is very unprofessional and inefficient. I've never dealt with anything like this before and I will NEVER order from them again. I will also make sure no one I know ever orders from this site because it causes unnecessary loss of money and time.
I would give it zero stars if it were possible as their lack of service was extremely disappointing to the point of bringing anger.

Handbags are a weakness of mine and I am always looking for unusual ones that are the envy of my friends. I visited RomWe to find myself one such bag recently. There were so many to choose from at reasonable prices but I could only choose one. Upon receiving the bag I was very pleased to find that it is well constructed and made from high quality material. It is a nice and sturdy bag that stands upright and doesn't flop over. The colour goes with everything and I have gotten so many compliments on it. I will definitely be going back to RomWe website to purchase more bags as they give me a classy look without breaking my pocket.

This is the worst site I've ever come across! Love the fashion hate the customer service! I have now been waiting 4 weeks for my order to arrive, on changing it up today I have found out its been delivered to a different country! After spending £60 I would have thought I would have my items by now! What service don't offer a customer phone number?! It's so disgraceful and they take at least 2 days to email you back! I will never be shopping here again! Avoid this at all costs!

I've ordered from Romwe about 5 times now. Each time I've probably spent at least $100. To be honest, I was really nervous about my first purchase but I loved everything I got. The quality isn't amazing but, that's expected with the price. My only complaint is shipping. It can take a very long time, not to mention sometimes they split your order so you can get one part really quickly and the other part can take forever. But I am a return customer and I really do like the things I get from them! I think it's totally worth it and WOULD recommend this site to everyone!

Clothes can be cute after you wait 3 months for them but I had a swimming suit come in and it was ripped. After trying for 2 weeks to get someone to answer me finally was told I would receive shipping information in a week, that has now been 2.5 weeks ago and still nothing. To say their customer service is terrible is still being kind. DO NOT BUY!

I was very skeptical at first because this site has incredible deals all the time... My order arrived within a week and I was so surprised! Definitely will keep shopping here especially for their t-shirts!
My only complaint is with the delivery company which doesn't affiliate with the post office... I had to arrange to collect my stuff from a news agency nearby-Random!

Romwe has an amazing selection of clothing! I recently ordered a White Spaghetti Strap Lace dress that was astonishing. Customer service was extremely helpful throughout the entire process from helping determine what size to get to informing me of current promotions offered on the site. I received my dress in under 2 business weeks and my purchase was in mint condition upon arrival. I am in love with this dress and would definitely order from Romwe again.

Reading other reviews i've noticed that a lot of people said customer service didn't get back to them, however I used the 24 hour live chat with them and they answered me within seconds, also all of my clothes arrived in very good shape. The time when my package arrived was around 2 and a half weeks which I didn't have much of a problem with. Overall, i recommend buying from them, great clothes for low prices!

Just received my White with Zipper PU Tote Bag! I am surprised by the fast shipping and excellent communication with the customer service team. It's a wonderful experience of buying this beautiful handbag from Romwe.com. http://www.romwe.com/White-With-Zipper-PU-Tote-Bag-p-*******-cat-692.html. The quality is really awesome. The bag is well priced and attractive. The design of the handbag is not only pleasant to look at but very practical for the modern woman with adequate storage and a soft feel to it. Really Excellent Service and first class workmanship. They have set the benchmark in excellence that others could learn from. Very Pleased Customer. Thanks to the great team at Romwe for your help! I'll recommend you!

I do not recommend this website.

I ordered 7 items and the delivery took over 4 weeks; one item never arrived although I have still been charged for this. I returned the package the following day due to incredibly poor quality using UK standard air mail (guaranteed delivery within 4 working days), and it now 5 weeks on and all email responses have claimed they still haven't received my package.

This is incredibly frustrating and I am out of pocket over £80. The poor communication (especially grammar/customer service), awful clothing quality, unacceptable delivery time and lack of refund have made comfortably made this the worst shopping experience I had ever had.

Got myself a jacket at sheinside.com, and so far I'm happy with the site - a lot of variety of clothing and pieces to choose from, for any occasion/event you can think off.
Unlike other website that I used to buy stuff, sheinside.com is quite easy to deal with, superb services and the responses are fairly quick.to be sure, I really contact with their representative and to ask them in detailed manner about the products, shipping, and etc (just to be on the safe side, you never know!) and thank God I'm lucky to have such amazing services from them.

I bought this really amazing dress and a few other things during my impulse order, at Romwe.com, and it came in even better than it looked online, and everything fits me perfectly. The shipping was very fast (and free after spending $50), it came in on a day when I least expected it! I thought for sure it would have taken a few more days at least. Customer service quickly answered the questions I had about their sizes. If you are looking for a great website for great styles with a wide variety of clothing I definitely recommend this online shop.

I purchased clothes from their website last week and was planning on being able to wear them this next week because most of the items said "one day shipping". So I expected to have them by Wednesday. I check fedex website at least twice a day and notice that my package has not even departed nor do they have an estimate of a delivery date. I bought these for a special occasion which I won't be able to use them for and just want my money back at this point. Very upset with the company.

I will never shop with them again. I have never before been compelled to write an online review but this was such a bad experience on many levels! Sizing was way off! I waited nearly 3 weeks for delivery of items that were very poor quality and not what I had expected. Returns have to go back to america with unreasonable expense to the customer. Customer service was absolutely shocking. They repeatedly offered the same bad advice including that I should sell the items to a friend which was frankly ridiculous.

I ordered two tops from the Romwe site at the start of June and I was really excited. However after constantly tracking the order and only seeing the words 'processing', I had to force myself to lower my expectations. Now, a month after ordering, I have only just got the email to say that my order has been dispatched and is now being shipped. The site itself does not include the necessary shipping information it needs because it doesn't even tell you where your clothes are coming from (I had to research to find out they come from China). Hopefully the quality of the clothes will be worth the wait!

Customer service could not have helped me out more. Although I was the one who misunderstood how the discount worked, she calmly explained to me "twice" how the discount will benefit me at checkout. Not only was she so sweet, but she also sent me yet another discount code to use on my next purchase. I highly appreciate her help and recommend this site to anyone for shopping online. It is affordable and suits many people's style, including mine. I look forward to shopping there again.

Usually I investigate review on romwe. Com in addition to found some optimistic and negative responses. So, I was perplexed what would happen with me at night! The Leather Jacket was so good that no critiques can stopped me personally ordering it…
The product information was good and the sizing guide was really helpful. Even better, it had a 50% reduction in the sale!
If you ask me if i will order from them again? My answer is YES.