ROMWE

Well i been ordering from this page almost 2 months i fully happy and satisfied, the wait maybe drive u insane since u have to wait 3 weeks or so, if its not a present or a really important party go for it, its totally worth at least for me, the quality is good for now...

My Teen daughter ordered sneakers, she went according to the size chart, the sneakers was to small, She requested to send them back. We are waiting for the return slip, so we can ship them back to the company. It's been 3 weeks and we're still waiting for a response from the company, we check the message, on the site, It states In Process. I told my daughter we will never order from them again. There is no phone # to contact them, the 7*24 they don't answer/ don't work.

Ordered several items over 6 weeks ago. Received an email on May 28 indicating they were having issues with the delivery service. I just found out they LOST the order completely after several attempts to find out the status of the order. It was going to take another 4 weeks to receive it if they decided to ship it this time.
With so many small businesses right now that need the money, I am happy to support them than deal with this nonsense.

I got the Leopard Tawny Square Sunglasses for my friend the other day. It has a vintage, indie style which my friend likes a lot. The ordering process is quite a bliss, the process is straightforward and simple. I love the UI which is slick and user-friendly to the visitor. The packaging is pretty neat and it was an overall pleasurable experience purchasing online. The shipping takes less than a week when other e-commerce site are more or less 2 weeks. One thing that I appreciate is there is 60% off of first orders which is awesome. The product catalog is dope with many variety, hence will be visiting it another day for my next purchase.

I live in Canada so it takes a couple months for my shipments to arrive, but they DO arrive. They even refunded me the full amount for an item that went out of stock, though it took a couple days. The customer service is surprisingly reliable. Idc if the English isn't impeccable as long as they're doing their job to help me with my purchases, questions and complaints. The sizing is generally true to the measurements listed on their items. Yes, Romwe asked me to write my review but my experience is real and the reason I bothered to write it at all is bc the site is not a scam.

Very simple to order on this site and really user-friendly. Shipping was fantastic, and actually faster than expected. Came well-packaged and everything about the boots were great when I opened it! The glitter didn't rub off the shoes at all! Definitely making another order soon and I highly recommend!

I ordered several clothing items which I returned due to poor quality and the awful smell emitting from the clothes. The package did not include an order summary which is standard any time you receive a shipment from a vendor. I had to contact them several times via email for instructions on returning the items because there isn't a phone number where you can speak to anyone. I finally received return instructions; that was in January. I have provided them with the tracking number and contacted them several times. The only thing I've received were emails where I get the run around. They have their merchandise and my money. I am still waiting for my refund. I'm not sure what has happened to this retailer, new ownership... I'm not sure. I used to like their clothing. The clothes are so cheaply made now and customer service is nonexistent. Do not waste your time and money. Dealing with them if you have a return is a major headache.

I've shopped several times on this site, my last purchase being a crop jacket. It is super cute and the color was the same as shown online. Great prices, fast shipping, and current styles. Love this site!

I ordered many items from this site, and still didn't receive anything. They didn't even ship, it says they're still processing my orders. As I'm reading the reviews it seems like I'm gonna have to wait forever.

Sizing was wrong Dress quality was terrible and nothing like it was advertised I would not recommend shopping here, they also make you pay for anything you want to return which is all the way to china

Hello everyone viewing this review. I just wanted to take this time and acknowledge this company for being very high quality and friendly! I had ordered multiple items from this website before. I initially bought a couple T-shirts along with a handbag and heels, and I was very satisfied upon receiving my order. They answered my questions with the most respect and friendliness. I am really getting into these less known companies because they always seem to provide higher quality and cheaper items than the designers and retailers do. I have been looking for so long to find a website like this, and companies like romwe should be known globally! I hope you folks also order products from romwe, I can tell you first hand that it is definitely worth the shopping!

My parcel has not moved since May 2 and the status update says "United States arrived at Local Courier Facility". I checked FedEx and they have not received my package from the shipper. One other item was split into a different parcel and came, but the other 7 have been stuck in transit for weeks. What is going on? I just want my package!

Ive ordered 2 months ago and got delivery only a partial of my order. When tracking they said one is out of stock and will refund back. A month later I sent a email to support team to figure out my refund but nothing happened. No answer to respond. So be careful if you wanna order and thing from this website.

I placed an order in on Thursday for 4 items & have only had the receipt emailed to me that day. It's now Sunday & I sent them an email regarding the fact that I haven't received any updates & my order still says it's processing even though the money was paid like it was nothing. I didn't pay for bad customer service, & it seems like here is the only place you actually get a reply back..

I thought this site was very cute. I've wanted to order from here and made numerous carts until I finally brought clothing. The website says 3-7 days until shipments are processed and then they will be shipped out. Today, is 20 days since I have order my items and nothing has been shipped. I have written 2-3 customer service tickets all asking the status of my order, the only thing I've been told is that one dress that I ordered would be shipped at a later date because it is on back order. Why does it take 20 days or more to process 3 clothing items? I do not understand and I don't think in the near future after I receive this order, if I ever do, I will be ordering from this website again.

I have purchased a product through this web site, I think the quality of their products are really
Good, after placing the order they responded very quickly and also received the respective product on time. So, I am planning to purchase another product from them.

Absolute waste of money. Terrible quality and a total waste of time. I ordered XL shirts and they were totally different to the photo online and way too small. Scam!

Such a scam, don't bother trying to defend your company, Romwe, there is no excuse for shipping such poor quality items. I just hope someone shuts you down.

I had a bit of confusion with my order, and the person who helped me out (Robert) was so kind and helpful that it made my experience much better! Problems can be resolved super fast and i had very little complications.

Romwe is a fantastic site and I've ordered from them before and have loved what I got for my money. While this order was still pretty fantastic, there were some things that were sub-par. I ordered the Snoopy Print Loose T-Shirt, as I love everything Peanuts, especially Snoopy, and I also love loose fit t-shirts. The fitting is pretty true and accurate to size, but it's just a little bit too loose for my taste. However, as usual, the print on the shirt was fantastic, shipping time was reasonable when considering their location, and the customer service was great. I would definitely order from them again.

I am being there customer for like one year. Never found them negative on providing service to me. This is my first review for them and ya they are great in anyway. I will say giving them a try is worth.

I love romwe so much ah, all their clothes are super cute and the prices are amazing. I'm currently working through issues on my payment for an order i'm trying to make, but other than that the other two items I've ordered in the past arrived and are both what I expected. I highly recommend!

I ordered a huge order about 4 or 5 days ago and I just checked on it today and it still says processing. Mind you I selected items that promised to ship within 24 hours and received express shipping. Everything I ordered from the site was for back to school and school starts next week. I don't know what to do if I don't receive the items by then because I also ordered a backpack. I am confused, worried, and a bit angered as of now.

My clothes got to my address in a decent time frame, it was all here within 1.5 weeks after ordering. However, almost all the tags were deliberately cut off of all the clothes. Therefore, I don't even know what size they sent me or how to wash them. In addition, the tags they did leave on show that they sent me an XS when I ordered a medium. Furthermore, the clothes are not very good quality. I understand that they are cheap, therefore they won't be of great quality. However, two of the shirts are already fraying. Lastly, I understand that these items are returnable. But Romwe makes you pay the shipping back, and by the time its all said it done I will barely get any money back.