ROMWE

I have been using romwe for a few years now and have never had any unreasonable issues with the site or delivery untill this past month. I ordered a package on June 8th and haven't had a single update on the package since June 17th. When I try to track the package using the provided number it doesn't work. I have tried to Email them multiple times and have not gotten a response. Their " live customer support " robot is completely useless when you have an actual issue. This is frustrating because it is several weeks late and multiple packages I order after this one have been delivered.

*****21 days later & Romwe still hasn't done anything to resolve this. I opened up a ticket 21 days ago and have yet to receive a refund. I sent in photos to prove their advertisement isn't what I received and I am stuck with shirts I am never going to wear and no refund.*****

Items pictured on the website are different from what you receive in the mail!

Fabric is probably cut off the grain, fabric twists, clothes are cheap and ill fitting. I won't be shopping here again.

Item color and fit on the website didn't match what I received, I tried to return but they wouldn't pay return shipping!

It took a while to contact me about 4 returned items. But they promised to give the refund back soon as possible and they did. The very next day!
So beside some issues I must say that they have done their best to help and solved things out. It is a lovely company.

I have ordered onces a skirt before at Romwe and it was exactly as they say it was and I love to wear it!
How is it possible that the sizes did not match at all with the items I ordered now?

Just being lucky or not..

So I just got my Romwe delivery :) It's just. Ok. Pro: 1 pair of boots is just gorgeous and fits and I love them, the coat is also lovely, I got 4 products (2x boots, coat and a dress) fot 70 dollars, which is fine. Cons: it just smells horribly, that cheap-china-smell, not a really good quality, waited 3 weeks, second pair of boots doesn't match the size chart and they're too small. You get what you pay for, I guess. Don't think I'll be buying here soon again, but I do love my new boots and coat :)

Highly recommended …! Because I ordered a dress from romwe.com and already recived a dress from romwe.com. They are very first. Specially lots of thank for the on time delivery. And my dress colour, style and size is awesome. They are delivered me perfect quality dress. As a result I'm so happy. I'll more purchase my little sister dress of next weak, because I like there service and there clothes quality. Really there service is awesome. So I just suggest you everybody you will try this services.

I bought 4 things (technically 5, I didn't realize I purchased two of the same shirt). You have to realize if you are buying from North America that this is an Asian website. Nothing wrong with that BUT our sizing is different. So if you want to buy from here, know your measurements and also don't be too shocked if half the stuff doesn't fit. The skirt I bought even after having to put it over my head did not fit. I also bought a loose flowy shirt that could have looked nice if I didn't have boobs. They did not send me any return address label so it would be out of my pocket if I wanted to return it. Aka spend $20 on shipping to get $30 back. Also there is duty at the border soooooo its really rolling the dice to get "cheap" clothing. Its unfortunate as there skirts are adorable.

This site was recommended to me by my aunt and I see now why she loved it, the customer support is very helpful and answered all my questions regarding the item I ordered and even explained the shipping arrangements they had available. I was amazed when my order arrived and it was exactly the way I wanted it to look. This is a good company I love the way they do business. I definitely will be recommending this website to everyone I know and will be purchasing from here in the near future.
The best I have ever ordered from.

Romwe is a wonderful website for women who always changes their clothes and always keep up-to-date. Here, you can find most of the cloth you want. Believe me, give it a try. Totally worth it!

The most important thing is their price is wonderful with a good quality.

I have been waiting for my order from ROMWE almost a month. The courier service they use is shocking, with my parcel being 'In Transit To Destination' from Brisbane Airport for two weeks when I live only 20 minutes away. Customer Service have been largely unhelpful.
I have spent $80 on this website and I would like a refund if this is not resolved soon as I believe my parcel has been lost.
I will certainly be telling my family and friends to stay away from this site.

Romwe.com was suggested to me to check out for really good deals, and when I checked out their site, I couldn't believe how inexpensive the prices were. So many cute clothes for so little! It was like being in a candy store: D

I ordered some cute clothes for a great price and had no difficulty checking out or processing the order. It showed up and the clothes were just as cute as I ordered them. I was able to wash and wear one of the new outfits that weekend, and the new clothes got me tons of compliments- which is ALWAYS a good sign ;) I'll be coming back to Romwe.com again!