ROMWE

Do NOT buy from Romwe! If I could give them negative stars, I would. I spent almost $200 worth of clothing, and none of them arrived even though my order status says delivered. I contacted customer service, but they didn't respond. I thought it would be okay to order from them because of all the social media posts I've seen with people supposedly wearing Romwe clothing, but I was sorely mistaken. This feels entirely like a scam, and I suggest you spend your money elsewhere instead of risk losing your time and money for nothing in return. Totally not worth it!

I bought these sandals last year and they completely unraveled upon the first wearing. I returned them and they reluctantly sent me another pair. I had a chance to wear the replacement pair for the first time this week, and the same thing happened. The pleated slide opened all the way up, I was just walking in my house, and I nearly fell holding a plate of food. Obviously something is very very wrong with this design, and after searching on this model shoe online I see that this has happened to other people. Customer service told me that you can only return a pair once! I am stuck with an unwearable $300 pair of sandals

Ok so I ordered 10 items of clothing from romwe 2 weeks ago. They were seperated into two packages 9 items in num 1 and 1 crop top in package 2. Package 2 came a couple days ago and I really liked the shirt. I have been waiting for package 1 but unfortuneately on the romwe site, whenever I go to "my order" then "shipped" It gives a notification thingy that says "Failed! Please try again later" And it's been like that for several days. I literally have all bars of internet and everything else works fine. I can't see any of my tracking information and it's kinda annoying :')

The pic is what it takes me to after the notification

I bought things for Halloween with friends, I didn't need it anymore. The product was delivered for a long time and the quality did not meet my expectations. Here the discounts are significant, a big plus.

Order not been delivered yet
Terrible service. My order was split in two, part of it (containing 16 items) hasn't been delivered yet, kindly help me out at the earliest as it's a prepaid order and the tracking isn't being updated either. Extremely disappointed with the service! Second part of the order (containing two items) was delivered on the 7th of April, however no signature was taken either!

I'm unable to track down this part of the order as nothing has been updated and I've been ordering through romwe since a very long time. Never faced such terrible service, kindly have my order delivered at the earliest as it contains 15-16 items or have the money refunded. Spent a lot of money on this and receive such terrible service? So unnerving.

Wouldn't recommend buying from Romwe for such terrible and awful service. Extremely disappointed.

Back in February I ordered clothes. I had order clothes from two others sites as well and it looks like the 3 are linked together as I only ever get on person to answer my email queries about where my orders are at. I have only received two rings that I did not order and was told that this was a gift to me and their way of finding out if the address was correct. Was told in last email that I would only receive 60 percent of the order back and still have not received this yet. I find it hilarious that I had asked a question to Temu, who I get my orders delivered in a timely manner from and one of the agents from the other sites answered. Weird.

I ordered a load of back to school stuff i think it was 1y ago and it was a total of 119 dollars and my order never came i waited and i even called after it went past the number days it said it was supposed to came they said it would take 7-10 business days to get my money back which i never did so my experience on this app sucked especially since that was my first time ever using Romwe and since then last, i'm glad someone at least picked up the phone.

I had a purchase that was supposed to be delivered to a Suite # but the delivery people left it at the front door outside at a business. I contacted both the delivery people and Romwe to try and resolve this and nothing has happened. I always put the Suite # on my deliveries and have never had this happen before. Now I am out the money I paid and the clothes I purchased.

These products are made from slave labor. They are created by people who have no choice, who are treated terrible, and who deserve so much better. DO NOT support ROMWE. They do not care about people or the planet.

They took my money twice and never sent me anything on shipping on e I started disputing it is when I actually started seeing something from them the only thing was my bank account now they claim to refund me but can't find the money they didn't put it back on my card they put it in a Romwe wallet where I half to spend it on their site

My whole order was literally in terrible shape, nothing came in the size stated and even if it did the measurements were completely off. Then on top of that my skirt and bikinis were damp inside the romwe clear bags and they smelt like mildew. Absolutely disgusting. Their customer service is terrible and they're just a horrible company altogether don't shop there.

I had 3 orders coming in out which only one order came that too with missing items. 2 orders never came and when I track them there has been no update on them since 15 days!
I tried contacting them but they never got back to me.
Worst site ever.

I love this dress! The color is outstanding and it fits perfectly! I was worried that it would be less than comfortable but I am astonished at how freely it seems to fit! I can't wait to buy more clothes from this place, it's one of my favorites now.

I ordered a package and it was returned to sender by the post office by mistake. I tried contacting the romwe customer support but it's a robot and doesn't answer questions. I have been unable to get a refund or have the item resent. I am very frustrated and will never shop here again. This is unbelievable. I also tried emailing them and got no response. I just want the item I payed for or my money back. I would recommend shopping elsewhere.

I don't recommend shopping from ROMWE, my first experience with them was very disappointing. I ordered two items since May and now we are on July and still haven't received anything yet. The tracking was useless. Their customer service is terrible. I sent them a message to get the answer about why I haven't received my order yet and I never heard back from them. I was planning to order more stuffs from there but now I would never use this site again or let my friends or family use it. It's a waste of time and money. I lost trust in them.

I was really skeptical about ordering these swimsuits from this romwe as some of the reviews are terrible but I decided to give it a shot anyways and I'm pleasantly surprised. They took about 2 and half weeks to come in which I expected, but the quality of the swimsuits is really quite great for the price you pay. I'm definitely ordering more. So cute!

To start off I purchased the "White Off The Shoulder Crochet Lace Blouse" for my spouse as a birthday gift. I had a superb experience, they are a very honest and dedicated company that cares about their customers. The ordering experience was extremely smooth, the shipping process is super simple and provides tracking, and the products are brand new, pre-packaged and super affordable! Im a hooked customer!