I have yet to receive anything from this company, have been waiting over 2 months, and I know Covid is somewhat responsible.
However, I did get an email response about an order. I ordered a medium dress but received confirmation that is was a 'medium plus size.' When I asked if I could return it since I am not a plus size person, the response was "It is M size. Plus size is just the title."
If I do ever receive it, as two shirts I ordered have never shown up, it will be interesting to see the size of the dress.
Buyers beware.
My only reliable online clothing boutique. I love clothes and services. They keep improving their standard of styles and quality. I have purchased over ten clothes and I believe this is my only reliable online shopping website.
The dresses were as shown in the photo on the website. Happy with the price. Excellent fit. Reasonable delivery time considering Covid heists everywhere. Thanks to the team at this online boutique for making the experience hassle-free. Much appreciated.
The dress is beautiful! I was surprised by the quality. I didn't expect much for a low-priced dress, but I was wrong, I was surprised by the quality. The discount was very good, I am very happy with the dress that has adapted to my size. Thanks for everything!
The clothes of this online store, the quality, the customer service, everything in general is a 10 out of 10 for me! She really treats her clients like a FAMILY. Besides that, the quality of the clothes is out of this world.
I shop online here as a weekly detox from such a stressful work environment and Roselinlin has always been my place to shop for clothes online. Everything here suits my style and preference. The new additions look pretty, by the way.
I made my first purchase alone. The entire process from start to purchase was straightforward and easy to follow. The item was delivered within the stipulated period. It was my first transaction with this boutique and it won't be the last.
My jacket arrived when I was confirmed on this website; It is beautiful and it is made with very good quality and very good fabric. High quality clothing helps it last longer, this beautiful and versatile sweater will last a long time.
I am really impressed with how useful this online boutique is, it is the page that I use the most and they have always helped me with any purchase problem I have and with any shipment I have made. The only problem is that the responses are late because I assume we are on a different schedule.
Shipping is fast and I love the designs on the clothes! Thank you very much! Shipping my boots and my bracelet was so fast. I got it in the mail when I unpacked it, all the items were here! I love everything.
Reasons: I order 4 items, 1) it took 2-3 weeks to arrive for the three to arrive, the fourth one is in transit. 2) the quality is bad. The dye is bad and color does not stand one wash. 3) the return policy is horrible.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Fast, safe shipping. Quality and price perfectly related. I contacted this website by mail and they responded instantly, they solved the problem, they sent me the fastest shipment for the inconvenience. The quality of the clothes I ordered is impressive for the price they sell.
Fast shipping, high quality clothing and such friendly customer service, I had a few questions before placing my order as I was not really sure about ordering items online, they have worked hard to answer all my questions, they even emailed me I emailed days later to make sure my order was safely received and the correct size.
I ordered a dress, it was made of very cheap material. I wrote that I would like to return it. I was then told that I would have to send it BACK to China, not the California address on the package, and I would have to pay Postage again, and any fees associated with Importing it back to China. OR I could take a refund of 15% of the cost and just keep the dress! They refunded me $4.05 on a $26.99 dress, so that is what they feel the dress is worth $4.05... SCAM, highly discourage anyone from buying from them...
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Every month I buy things in this online clothing store, they have many beautiful things and all the products I bought are as described. I always tell my friends about this store and they always like the things I buy here.
I can't contact them without an order number and can't get an order number because the email doesn't work unless I have an order number. I finally got through at one point and explained my problem but no one has responded. Never again!
Sorry for your unsatisfied.
We valued your business and we will try our best to help you resolve the problem.
Pls send us your registered email address or phone number to check.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I bought 4 jeans in this online boutique, and after a reasonable time the order arrived... I am very happy! They look great and although they are chubby, they are very cute. Perfect for the season, they look great with boots.
I ordered from this boutique on the web before, I like everything, my clothes are great. Shipping took about two weeks. I recently ordered from there again and I hope the clothing and shipping get better and better.
If you read the "positive" reviews, they are obviously written by family/friends who are not well versed in the English language. That's the first indication that this company is not whom they represent. STAY AWAY.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
It is very easy to buy and the delivery is very fast. Excellent service and one of the best online clothing sites I have seen in a long time, it is a website to remember, fast service and exceptional clothing.
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 23rd among Women's Clothing sites.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
Plus size means the items has more larger size can be chosen, it does not mean the size is larger than normal.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin